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All 172 Melbourne hotels

Sofitel Melbourne on Collins

4.5 of 5 Hotel   |   25 Collins Street, Melbourne, Victoria 3000, Australia
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88%
Ranked #3 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed today
Dragonsholiday Melbourne, Australia
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3,115 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed today NEW

We stayed at Sofitel on a Saturday night with friends. We had the club Sofitel lounge with our stay which I have to say I was very disappointed with. We have stayed at the Sofitel numerous times and always use the club lounge and the standards have really dropped. The variety of food offered was poor compared to past visits.... More

Review collected in partnership with Accorhotels.com

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Newcastle, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When we arrived there was two employees upon entry and neither offered to help due to them hailing cabs. When we went to Club Sofitel that evening, there where no plates and no glasses. Room was great as usual, thus the 3 stars. When we went to Club Sofitel in the morning for breakfast, ordered fried eggs, to be over... More

Review collected in partnership with Accorhotels.com

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for bringing your experience to my attention. I would hope you would call our Food & Beverage Director at your convenience on 03 9653 7730 or email us on H1902-am01@sofitel.com as we would like to look into your situation a little more. We look forward to hearing from you and apologise that you weren’t afforded the usual high... More

Sydney
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel. Its rooms are great, the beds are amazing but it is the staff that make it. Delayed, wet, miserable and unhappy when I arrived, simple yet timely staff inactions transformed my weekend from miserable to amazing. I have stayed in many hotels in Melbourne and this one kicks the hell out of every single one and... More

Was this review helpful? Yes 1
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. My Ambassadors will be thrilled to read your review. We look forward to welcoming you... More

Mississauga, Ontario
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a great stay at the Sofitel. There was construction on the street outside so getting to the garage was difficult but we walked everywhere once we were settled. the Hotel is from 35-50 stories so you can get great views of the city. the hotel is very modern with high tech features (ie control all the lights from... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was pleased to hear you enjoyed your stay. . We look forward to welcoming you back to Sofitel Melbourne On Collins during your next stay in Melbourne. More

Perth, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

While the Sofitel certainly isn't cheap, it is worth it for the location and bed alone. After staying at other hotels, this bed was like sleeping on a cloud. The staff always remember your previous preferences. Parisian end of Collins St, can't go wrong.

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was thrilled to read you enjoyed your stay with us and most importantly had a pleasant sleep on the Sofitel Mybed. We look forward to welcoming you back to Sofitel Melbourne On Collins in the not too distant future. More

gippsland, victoria
Top Contributor
58 reviews 58 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we always enjoy our nights at melbourne sofitel. This time was no exception. We were spoilt with a bottle of DeBortolo sparkling wine and strawberries with dipping sauce. Room with a view, great service and a delicious cocktail at the atrium bar topped off a lovely stay.

Was this review helpful? Yes
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for returning to stay at the Sofitel Melbourne on Collins. I was delighted to read that you enjoyed the bottle of sparkling wine and the spectacular views of Melbourne. We look forward to welcoming you back in the near future. More

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Additional Information about Sofitel Melbourne on Collins

Also Known As:
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Sofitel Melbourne
Melbourne Sofitel
Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Melbourne
#3 Business Hotel in Melbourne
#3 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Melbourne on Collins 4.5*
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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