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All 172 Melbourne hotels

Sofitel Melbourne on Collins

4.5 of 5 Hotel   |   25 Collins Street, Melbourne, Victoria 3000, Australia
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88%
Ranked #3 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
WillP81 Newcastle, Australia
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3,110 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
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English first
Newcastle, Australia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

When we arrived there was two employees upon entry and neither offered to help due to them hailing cabs. When we went to Club Sofitel that evening, there where no plates and no glasses. Room was great as usual, thus the 3 stars. When we went to Club Sofitel in the morning for breakfast, ordered fried eggs, to be over... More

Review collected in partnership with Accorhotels.com

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Sydney
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love this hotel. Its rooms are great, the beds are amazing but it is the staff that make it. Delayed, wet, miserable and unhappy when I arrived, simple yet timely staff inactions transformed my weekend from miserable to amazing. I have stayed in many hotels in Melbourne and this one kicks the hell out of every single one and... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. My Ambassadors will be thrilled to read your review. We look forward to welcoming you... More

Mississauga, Ontario
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay at the Sofitel. There was construction on the street outside so getting to the garage was difficult but we walked everywhere once we were settled. the Hotel is from 35-50 stories so you can get great views of the city. the hotel is very modern with high tech features (ie control all the lights from... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was pleased to hear you enjoyed your stay. . We look forward to welcoming you back to Sofitel Melbourne On Collins during your next stay in Melbourne. More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

While the Sofitel certainly isn't cheap, it is worth it for the location and bed alone. After staying at other hotels, this bed was like sleeping on a cloud. The staff always remember your previous preferences. Parisian end of Collins St, can't go wrong.

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was thrilled to read you enjoyed your stay with us and most importantly had a pleasant sleep on the Sofitel Mybed. We look forward to welcoming you back to Sofitel Melbourne On Collins in the not too distant future. More

gippsland, victoria
Top Contributor
58 reviews 58 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we always enjoy our nights at melbourne sofitel. This time was no exception. We were spoilt with a bottle of DeBortolo sparkling wine and strawberries with dipping sauce. Room with a view, great service and a delicious cocktail at the atrium bar topped off a lovely stay.

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for returning to stay at the Sofitel Melbourne on Collins. I was delighted to read that you enjoyed the bottle of sparkling wine and the spectacular views of Melbourne. We look forward to welcoming you back in the near future. More

Canberra, ACT
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed three nights in a King Room - as expected from the Sofitel as I had stayed there before several years before. Stayed on level 47 and really enjoyed the view over the top of the gardens, MCG and Rod Laver. We received chocolates (small box) on arrival as we were members of Accor Le Club and an early check... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. I was delighted to read that you enjoyed your past stay and our facilities. I will ensure your kind words are shared with everyone. I agree with you, our chocolates are delicious. We look forward to welcoming you back in the future. More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The new renovated rooms are great with the separate shower and bath. They have a corner that is clear glass to see through to your room (and the TV!) but you can make it frosted with the flick of a switch. Beds so comfortable. Staff very happy to do little extras for you (like warm your breakfast croissants to make... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

We are appreciative of you taking your time to share your thoughts with us. I am very glad to hear that our staff were helpful and I will ensure your kind words are shared with everyone. I was also very pleased to read that you did enjoy our new guest rooms, thank you for letting me know. We look forward... More

Floreat, Australia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I usually stay when on business at the Sofitel on Collins because it is well very located and is good value for money. Staff are polite and friendly, the rooms themselves aren't overly large, but are well equipped.Soft bed and pillows (if that is what you like). The showers are of the "over the bath type" which is not my... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. I was delighted to read that you enjoyed your past stay and that you found all our team to be friendly and polite. We are in the process of finalising the refurbishment of all hotel room bathroom to include a separate shower. We certainly can allocate... More

Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

My fiancé and I stayed at Sofitel for three night in February, it was everything we could have asked for or expect. We splurged and stayed in an executive suite (not cheap) but it was brilliant. The views from the 45th floor were 180 degrees and amazing. The room itself was decadent and left us wishing we could stay forever.... More

Was this review helpful? Yes
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. Our concierge team will be thrilled to hear you kind words. We thank you for your support of our hotel and look forward to welcoming you back in the future. More

Kyneton, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Just one night, to enjoy not being at home! Great room, great view, great facilities. Not sure why I didn't sleep as well as I thought I would, though. A great stay, nonetheless, and I plan to do it again soon.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you had an enjoyable stay with us. We look forward to welcoming you back to Sofitel Melbourne On Collins. More

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Additional Information about Sofitel Melbourne on Collins

Also Known As:
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Sofitel Melbourne
Melbourne Sofitel
Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Melbourne
#3 Business Hotel in Melbourne
#3 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Melbourne on Collins 4.5*
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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