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Sofitel Melbourne on Collins

#11 of 158 Hotels in Melbourne
Certificate of Excellence
Hotel website
25 Collins Street, Melbourne, Victoria 3000, Australia
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Best prices for: 1 room 1 guest
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Sofitel Melbourne on Collins
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3,986 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greater Newcastle, Australia
Level Contributor
11 reviews
8 hotel reviews
5 of 5 stars Reviewed today NEW

Had a weekend away with the girls (left partner and kids at home) and this was just what was needed. The hotel is perfectly located and is simply stunning. Service is fabulous, as you would expect with a hotel such as this. Rooms are lovely, modern and clean.

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Melbourne
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed today NEW

Without question the Sofitel Hotel in Melbourne is a classy hotel. Comfortable beds, well appointed rooms with every creature comfort provided. The views over Melbourne and beyond are without peer. We stayed on the 36th floor which is the first floor of accommodation. We were directly above the 'Atrium on Thrirty-five', the stunning lounge/bar of the hotel. I was worried... More 

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Greater Melbourne, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We enjoy staying at The Sofitel On Collins and always book the corner king room. It looks out over Port Philip Bay, over Rod Laver Arena (watched the tennis with binoculars) and also looks over the city towards the casino. Watching the city lights come on is a highlight of staying in this room.

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Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights in a classic king bed room. Stayed in the 44th floor and room and view were spectacular. From checkin to checkout staff were wonderful. Received complimentary use age of computer and printer to do online checkin for flight home. Tram stop right out front, taxi service at door,shops and great food court within building. Restaurant a... More 

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Hong Kong, China
Level Contributor
26 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed at the Sofitel in Melbourne for one night. Room & bathroom were small. While the rooms had been refurbished, it felt like a pretty superficial make-over. Bed was very comfortable & it was handy staying at the same venue as our restaurant that night.

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Heathcote, Victoria, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the first time we have had a junior suite. We have stayed in standard rooms and rooms with a lounge/dining area, but this has a large lounge room as part of the bedroom. It's fantastic, and it's on the corner, so amazing views. It seems that bathrooms have also been renovated so the quite large shower is separate... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We having spent two days at the Sofitel Melbourne, we would have to say it is one of the finest hotels that we have ever stayed in. With all the staff we came in contact with being the most professional and friendly and we're always prepared to go out of there way to assist us in all matters, with special... More 

Was this review helpful? Yes 2
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Dear Mr & Mrs Tinning. Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. We are also thrilled that Andrew and Terence were able to make you stay truly enjoyable. We are dedicated to constantly improve our services and your positive... More 

Perth, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Booked into this hotel as it was hosting a conference my wife & I were attending. Excellent attitude & service by the concierge on meeting us from out taxi. This flowed on by the check-in staff with quick, efficient & caring service. Their Loyalty Program is the best though....upgraded automatically to a bigger room, & welcoming drinks provided, along with... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Trip Advisor and thank you very much for your excellent feedback. I am extremely pleased to know that you had a wonderful stay and enjoyed our high level of service. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the near future. More 

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