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All 171 Melbourne hotels

Sofitel Melbourne on Collins

5.0 of 5 Hotel   |   25 Collins Street, Melbourne, Victoria 3000, Australia
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88%
Ranked #4 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
wanderersofoz Sydney Australia
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3,393 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (414)
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Perth, Australia
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hesitated booking due to price, but as celebrating a special birthday went for it. Very glad we did. Great value in the end. From start to finish this was a great experience. The views were phenomenal. The location very central. Staff and service second to none. The Sofitel club rooms beat anything we have tried before, fabulous breakfast, afternoon tea... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and for choosing to celebrate your birthday with us at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. Your kind words about the Sofitel Club experience are also very much appreciated. I will ensure your feedback is shared with everyone. We thank you for... More

Canberra, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

I booked this hotel based on a Wotif mystery hotel. For $220 per night we got a "Room with a View" on the 38th floor looking south out towards the ocean. It certainly was a room with a view. The king bed was very comfortable. The only negatives of the room was the overpowering use of air freshner (it reminded... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. I was pleased to read that you enjoyed your stay and our facilities, in spite of a few problems you experienced during your stay with us. Please accept my sincere apologies. This is certainly no indicative of our high customer standard and I do hope that... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed here on a weeknight for a very affordable rate with a friend. Fantastic view, great room and excellent service. The buffet breakfast was amazing probably due to the view. Will definately stay here again if given the chance.

Was this review helpful? Yes
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. More

Bathurst, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked three nights at the Sofitel Melbourne on Collins to celebrate our wedding anniversary and were not disappointed! From greeting the friendly concierge out front to being genuinely and warmly welcomed by reception at check-in (where we were given complimentary chocolates, a bottle of champagne, a letter of congratulations and a voucher for two cocktails at the Atrium Bar... More

Was this review helpful? Yes
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your lovely comments and thank you for choosing to celebrate your Wedding Anniversary at Sofitel Melbourne On Collins. It is wonderful to know that we met your expectations across many levels. I am also very glad to hear that our staff were wonderful and made your stay truly memorable. We are dedicated to constantly improve our services... More

Brisbane, Australia
Top Contributor
81 reviews 81 reviews
63 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for 3 nights in Aug 2014 in a Luxury Room Club Sofitel. The hotel and room were nice, the bathroom was nice, the views were good, and the room amenities were also good. The hotel is in a fantastic location and very easy to walk anywhere in the city. Restaurants, theatres, Federation Square, shopping, the NGV and the... More

Was this review helpful? Yes 1
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your review on Tip Advisor. I am pleased to read you enjoyed your stay with us and the Sofitel Club lounge experience. Thank you also for your kind words about the service you have received from our Ambassadors.On the other hand, I am very sorry to hear that the hotel has more of the business feel to... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the moment I checked I knew this was going to be a great short stay. Friendly staff, a warm environment. I arrived too early but the friendly staff checked my luggage in and I set off for my day. When I arrived back, I was greeted with a surprise a delight, a complimentary upgrade to a suite on level... More

Was this review helpful? Yes 1
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for taking the time to write such a lovely review of your recent stay. I was very happy to read that you enjoyed the complimentary upgrade to our fabulous suite on level 50 and the view that came with it. We are truly blessed with all rooms having fabulous views of Melbourne. We pride ourselves on providing genuine... More

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Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#2 Romantic Hotel in Melbourne #3 Spa Hotel in Melbourne #3 Family Hotel in Melbourne #4 Luxury Hotel in Melbourne #4 On the Beach Hotel in Melbourne #8 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
Number of rooms
363

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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