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All 171 Melbourne hotels

Sofitel Melbourne on Collins

5.0 of 5 Hotel   |   25 Collins Street, Melbourne, Victoria 3000, Australia
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88%
Ranked #4 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MikeandPip Melbourne, Australia
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3,322 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
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English first
Sydney, Australia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed yesterday NEW

Having just joined the LeClub Accor group loyalty scheme as a platinum member, I decided to try the Sofitel on Collins Melbourne during a recent Melbourne weekend stay. I am also an Intercontinental hotels group platinum ambassador member, and Hilton hotels diamond status member. I had booked a Superior room, and that's exactly what I got. Club Sofitel access was... More

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Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at Sofitel for AIDS 2014 Convention in July. The friendliness of the staff across all departments blew me away. Every request was accommodated in a timely and caring manner. Breakfast was included in my room rate and included a full spread at No 35 restaurant, and I mean full spread... eggs to order, smoked salmon, meats/cheeses, various smoothies, yogurts,... More

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Melbourne
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We decided to stay at this hotel as they offered a decent package deal. Hotel is immaculately clean, very stylish and all the staff are very friendly and helpful. Brilliant views of the city assumedly from all floors. Only negatives were that we weren't told how our packages 'vouchers' worked when we checked in and the water for our morning... More

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Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I cancelled a booking with this Hotel for 26.07.14 through their reservations 3 weeks ago. They failed to act on my notification. I received an email telling me that due to my non-arrival they would charge my credit card. I immediately telephoned the Hotel to discuss the matter. I spoke with a male representative who gave me inconsistent and conflicting... More

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Sydney
Top Contributor
85 reviews 85 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were spending the weekend down from Sydney to see friends and visit some restaurants and wine bars (a particular 'strength' of Melbourne). - Professional International Hotel Chain. - Great Views - you can 'select your view' at booking.. we went for the 'Bay View' (best in our opinion knowing Melbourne). The hotels rooms occupy floors 36 - 50, so... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. I also appreciate your comments in relation to the valet car parking charges. Based on a survey conducted across hotels in our competitive... More

Sydney, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What an amazing place to stay - I wish I could have stayed longer! I loved my room on the 45th floor, with sweeping views towards the east. The views from the restaurant were also amazing. The amenities were what you would expect from a Sofitel and the location was perfect. The staff were extremely friendly and the service was... More

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay with us at Sofitel Melbourne on Collins. The views of Melbourne are spectacular from all our guest’s rooms and dining areas on level 35. I am pleased to read you appreciated your Sofitel Experience. We look forward to welcoming you back in a not too distant... More

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Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Reservation Options:
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#1 On the Beach Hotel in Melbourne #3 Spa Hotel in Melbourne #3 Romantic Hotel in Melbourne #3 Family Hotel in Melbourne #4 Luxury Hotel in Melbourne #5 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
Number of rooms
363

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