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Sofitel Melbourne on Collins

Certificate of Excellence
5.0 of 5
Hotel website
25 Collins Street, Melbourne, Victoria 3000, Australia
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Sofitel Melbourne on Collins
Best prices for: 1 room 1 guest
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Ranked #9 of 172 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
brians1195 Phnom Penh
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3,845 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phnom Penh
Top Contributor
135 reviews 135 reviews
32 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Sofitel does it all extremely well. Rooms are terrific, service is excellent, food is very good, location is excellent. Room amenities are brilliant. World class hotel that just gets better at every visit

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great experience & flawless. Check in and Check out were extremely efficient. Stayed at room 4724 with great views (all rooms have great views btw). Staff are friendly and the whole places feels very efficient, comfortable and well run. Easy access to tram (in front of the hotel) and the tram is free within the city. Highly recommended and will... More 

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Surabaya, Indonesia
Top Contributor
148 reviews 148 reviews
145 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here 6 nights for business purpose, great property. Easy access to exhibition center, free tram in front of the hotel The entrance is a bit difficult to find when you are driving. Nice view from 35. The issue is the internet speed, I stayed in 4505 and 4506, both internet is terribly slow. Not really up to standard. Called... More 

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at Sofitel a number of times, each time in different room types.This time we decided to stay in The Junior Suite due to a great discount with our Advantage Plus card. (Well worth the yearly investment if you stay in Accor hotels even a few times a year) The view in the room was incredible , 180... More 

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were allowed in early as the room was ready. We requested a high floor with a view and got the 45th floor. The staff were excellent. Definitely stay again. Strange no free wifi considering the rating.

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new york
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at Sofitel on Collins many times over the years and my last stay was so disappointing that I won't be recommending it to anyone in the time ahead. After waiting until 4.00pm to access my room, I missed out on an important global Skype meeting because the WiFi in the room didn't work, staff didn't seem to... More 

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. It is with regret to read that your stay was not as it should have been. Our Hotel Manager has responded to you recently in the absence of the General Manager and we sincerely apologise for the delay in getting back to you. More 

Beavercreek, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is so masterfully classy from the front door to room space. The variety of views of the Melbourne Victorian cityscape leaves you so breathless by day or night. True Aussie style comes to life with a lay out that teases your senses whether you stroll for a long walk from the hotel in any direction or hop on... More 

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you very much for this fantastic feedback. We are absolutely delighted that you enjoyed our hotel, our location and our famous MyBed. We look forward to seeing you again soon. More 

Sunshine Coast
Top Contributor
67 reviews 67 reviews
49 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for the second time for a girls weekend away. I had booked a mystery deal on Wotif and was very pleased to see that it was for the Sofitel. This is a beautiful hotel in an excellent location - close to everything. Staff were friendly and helpful when we dealt with them. The beds are fantastic -... More 

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Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. We look forward to seeing you again on your future visits to Melbourne. More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

love the soffy in Melbourne, what great views and lovely staff and great service. Always depends though which side of the hotel your room is located on for the ease of wifi - can be a bit hit and miss.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us. Your comments in relation to our internet service not always working properly are also appreciated and I apologise for any inconvenience this has caused you. We look forward to welcoming you back in the future. More 

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