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Mercure North Melbourne

Corner Harker Street And Flemington Road | North Melbourne, Melbourne, Victoria 3051, Australia (Formerly Rydges North Melbourne)
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Mercure North Melbourne
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Mercure North Melbourne
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160 reviews from our community

Traveler rating
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    45
    28
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, New South Wales, Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here mid march for a weekend and was highly unimpressed from the moment of entering the room, Upon entering the room there was a rollaway bed in out room that wasnt requested in addition a nice long black hair!. informed the managed straight away who came up and removed the bed and hair, wasnt to fazed by the unsightliness... More 

Was this review helpful? Yes 2
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Thank you for taking the time to pen your thoughts. I am delighted to advise you that the hotel will be undergoing a refurbishment in mid 2015 and all points raised by you in your feedback will be addressed. I have discussed your feedback with housekeeping company and they have confirmed the necessary staff members will be re-trained. The hotel... More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015

I stay here due to business nearby every couple of months. The reception staff are friendly and efficient especially Jess. The wait staff are pleasant and extremely professional especially Anita who always remembers a name and order and I have often heard her engage with customers especially families of children visiting the nearby hospital. The rooms are clean but dated... More 

Was this review helpful? Yes
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Thank you for your kind comments Donna. The staff are delighted to know that you enjoy the service at the hotel. In the coming months we will undergoing a few changes with a renovated rooms and do hope that you enjoy the new look and feel. Have a great day! Wayne Woods More 

Corowa, NSW
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 9, 2015

Check in took a while, but reception staff were very welcoming. The car park is great, but had nowhere near enough spots for the number of people wanting it, so I suggest you get in early and leave your car if you can. The room was large, the bed comfortable and the hotel was generally quiet; we had a good... More 

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The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Thank you for your feedback and we are glad that you enjoyed your stay Best Regards, Wayne Woods More 

Seaford
Top Contributor
61 reviews 61 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 30, 2015

A friend and I had some business to attend to in Parkville so required a hotel within walking distance to the zoo. We came across this place and I thought that $190 for a quiet room with two queen size beds was very reasonable. The rooms were nothing special but the beds were comfortable, the bathroom clean and the check-in... More 

Was this review helpful? Yes 1
Ho Chi Minh city
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

I was checking out the room for a friend of mine when I saw a French receptionist. She was busy chatting to a maintenance guy and ignoring us. I asked the room rates. She did not seem to care and show any Accor hospitality! The answers were quick and lacking information. She should be somewhere else. Come on! We booked... More 

Was this review helpful? Yes 1

Travelers are raving about these Melbourne hotels

Sydney, Australia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 12, 2015

During an obviously extremely busy time in Melbourne the rates of the CBD hotels were exorbitant so we took this hotel at $A190 a night (room only). An inflated rate that did not match the quality. What I discovered on arrival was a dirty, no filthy, room in a poorly maintained building. Starting with my room. The windows were so... More 

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 6, 2015

We stayed two nights while in Melbourne The rooms were very comfortable and we had breakfast in the restaurant both days and dinner one night Good was good as was the service Not fancy which we rely appreciated and good value for money Tram stops outside and it is only a short distance to the city centre

Was this review helpful? Yes 1
Torquay, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

This hotel was the accomodation for a professional development program I participated in. We were horrified to see the extreme mould in the shower, black hairs on the pillows, dirty marks on the walls and doors but the ultimate insult was the TV not working (haha). We phoned reception and asked for help with the TV and when help came... More 

Was this review helpful? Yes 2
St Helens
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 22, 2015

As a long term Accor member - I read the reviews for this hotel before booking - which I should have heeded in hindsight- but gave it the benefit of doubt. From our check in to check out it was a disaster - disinterested staff in the reception area - too busy having a conversation with another staff member -... More 

Was this review helpful? Yes 3
Adelaide
Top Contributor
386 reviews 386 reviews
139 hotel reviews
224 helpful votes 224 helpful votes
3 of 5 stars Reviewed February 18, 2015

I stayed here for a night recently, and as a long time Accor member I have to say it was a little disappointing. The PROs were that it is a good location if you don't want to be right in the heart of the city. There are some good walking tracks in that part of the city and lots of... More 

Was this review helpful? Yes 2
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