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Rydges Melbourne Hotel

186 Exhibition St., Melbourne, Victoria 3000, Australia
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Rydges Melbourne Hotel
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Rydges Melbourne Hotel
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1,242 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Rydges Melbourne Hotel
See the most recent reviews
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2012

We have been meaning to share our great experience since we stayed there in April this year. Even though it was only for one night, there was a beautiful gentleman by the name of Mani, who made sure our over-night, little get-away was the best we had ever experienced before! We have had many one night get-aways at many other... More 

Was this review helpful? Yes 3
Management response:

It was really pleasing to see the team at the hotel were a highlight of your stay in Melbourne and at the hotel. Rydges Melbourne has a pretty good culture of guest service, not the normal pompous style of service you may get in five star hotels, more down to earth fun and genuine such as you have described from... More 

Perth, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2012

I visited Melbourne on the 8/6 for 3 nights, and chose Rydges Melbourne as it was across the road from her Majesties theatre. I was surprised on how good the hotel was as it was definitely a bargain! I managed to get breakfast included for a lot less than advertised in the CBD area. The room was spacious enough for... More 

Was this review helpful? Yes 4
Management response:

I love reading reviews where the team have made such a difference to the guest experience. In particular when they are made to feel both welcome and at home by the friendliness of the team. Whether it is Mani our Concierge who will do whatever it takes to get what our guests need or Elvis and Stef at breakfast in... More 

Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2012

We stayed four nights at Rydges Melbourne over the June long weekend. After a long train trip from Sydney, we were pleasantly surprised with the room. It was spacious, clean and just across the road from Chinatown. The only issue we had was with the unfriendly reception staff. Not once were we greeted by any staff over our stay. When... More 

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Was good to see you enjoyed the location and the facilities, but equally disturbing the front desk team did not greet you as you have commented on as this is somethign that is a very important part of their role. To then have one 'roll their eyes' when an item was queried on check out is also not on and... More 

Toowoomba, Australia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 14, 2012

I am writing to express my sincere thanks to all of the wonderful hotel staff for their exceptional service. My family & I recently stayed with you for 2 nights & during that time we were delighted with the way we were looked after. From the reception staff, the restaurant staff, housekeeping, management & any other staff we encountered we... More 

Was this review helpful? Yes 4
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your kind comments on you recent stay at the hotel, it was certainly good to see the hotel team exceeded your expectations. It must be nice to get away with such a large family and enjoy yourselves as you obivously do. Having travelled with my 3 children it is not always easy to get everything right and... More 

Sydney
Top Contributor
62 reviews 62 reviews
59 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 11, 2012

Most Rydges Ive stayed in involve the same basic premis. Chepaer than average for a hotel in the city in question, but always run down and depressing. This is the same.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I don't think I have had the description of 'rundwon and depressing' before as a general comment on our standards with the hotel. Given the limited detail it is difficult to respond to but apologise you had this impression of the property. Most of our guests generally find the location, the hotel environment and the general feel to be upbeat... More 

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2012

Stayed at RYDGES MELBOURNE last weekend whilst in town to attend MOONSHADOW at the Princes theatre. The hotel is perfectly located in the heart of the theatre district, with an abundance of good restaurants right on the doorstep, with cafes and a supermarket nearby. We were greeted at the desk warmly by a lovely girl (Carly I believe her name... More 

Was this review helpful? Yes
Sydney
Top Contributor
108 reviews 108 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 4, 2012

I had the pleasure of staying at this hotel in 2012 when I came to Melbourne for a tourism expo. This was the second occasion I booked with the hotel and yet again, was not disappointed. Upon arrival I was greeted by the front reception staff who also happily advised that I had been upgraded free of charge to a... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

The location is very good for those here for some Melbourne culture, taking in the local theatres, literally next door to the hotel, and as you have said, only a quick walk or tram to anything worth seeing in Melbourne. It was pleasing to see you enjoyed the larger room and hope to have you back again. Yours sincerely David... More 

Wodonga, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2012

Great experience. Travelled with young daughter and this hotel went over and above to make sure the stay was comfortable. Location is great.

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was great to see you enjoyed your recent trip to Melbourne and the team looked after you and your daughter to ensure you had a comforable stay. I hope we see you back again in the future. Yours sincerely David Bornmann General Manager More 

New Zealand
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 31, 2012

Pros: 1. Excellent location - right next to Chinatown, just down from Parliament, and around the corner from a tram line. 2. Rooms - we upgraded at the last minute to a executive king room, which was well worth the extra $30/night. Although it was not a "suite," it was roomy enough to avoid feeling cramped. 3. Beds - Rydges'... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for the detailed review of the hotel during your recent stay with us. It was pleasing to read you enjoyed the location and many of the services and facilities we offer our guests. The Platinum Fitness First membership is very popular, its truly a great gym and many of our regulars enjoy this facility. The hotel wifi is... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2012

A Rydges wedding is a “dream wedding” from start to finish. From the first meeting with the events coordinator Jacqui, the whole process was made as easy as possible. Rydges was the only venue I visited who immediately provided me with an itemised quote, they allowed me to make progress payments and were always available to answer questions or find... More 

Was this review helpful? Yes
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