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All 170 Melbourne hotels

Rydges Melbourne Hotel

4.5 of 5 Hotel   |   186 Exhibition St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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62%
Ranked #91 of 170 hotels in Melbourne
A recent review
5 of 5 stars Reviewed January 5, 2011
JAC521958 Melbourne, Australia
  • Overview
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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
There are newer reviews for Rydges Melbourne Hotel
See the most recent reviews
Melbourne, Australia
1 review
5 of 5 stars Reviewed January 5, 2011

I have travelled regularly overseas and within Australia, and don't understand why so many hotels choose beds as hard as the floor. Rydges have proved that comfortable beds are possible, and when compared with other hotels that also provide excellent service, food and cleanliness, it's the beds that make them stand out.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was very pleasing to read of your experience with the Rydges Dream Beds, we certainly have recieved very favourable comments since they were manufactured and introduced into our properties. I totally agree that the most important thing in any hotel is a great bed for a comfortable nights sleep, it was a pleasure to see this occured with your... More

Kerikeri, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2011

We arrived on Christmas Day having had some hassle getting from the airport. We had understood there was a free shuttle but that's not the case. Our standard room was dated and a bit scruffy and the shower flooded the bathroom floor. So we complained the following morning and were upgraded to a much better room with a great view... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Pleasing to see your stay ended up being satsifactory after your initial disappointment. The hotel does not and has never advertised free shuttle service from the airport. Skybus offers the most cost effective way to get to city hotels from the airport unless there's a group that can split a cab. David Bornmann General Manager More

Adelaide, Australia
2 reviews
2 of 5 stars Reviewed December 30, 2010

We stayed at Rydges as part of a package deal and I was very unhappy with the hotel. We stayed for 3 days and our beds weren't made in the mornings, the milk wasn't replaced the day after use and when we called downstairs to get a replacement it took 55 minutes and 3 additional phone calls before the milk... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was disappointing to read of your impression on the general service at the hotel. With regard to making beds in occupied rooms, due to the need to get vacant rooms clean for people arriving from 2pm, the room attendants focus on these first, then clean occupied rooms afterwards, unless there is an urgent need to make someones bed, this... More

Adelaide, Australia
2 reviews
3 of 5 stars Reviewed December 29, 2010

Got to the rydges and the service was very good and the staff were polite and helpful. I stayed there for 7 nights over the australian open period. I checked into a Queen Spa Suite. Walking towards the lifts I saw and old side of the hotel and a new side of it. I got allocted in the old side... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was appreciated your comments on the stay at Rydges Melbourne, I assume from your comments you stayed last year for the Australian Open in January 2010, nearly a year ago. The hotel does not use Glen 20, the products for air freshnening are supplied nationally by a chemical supplier and are used commonly in many hotels. The lifts on... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 29, 2010

Last summer, we managed to book this hotel for a few nights at $99 as part of their summer special. For that price it's value for money. The location is great - close to Chinatown so you won't go hungry. The room itself is ok, clean but the furniture was a bit dated, especially the air conditioner which did have... More

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Your comments were appreciated and a good tip for travellers to always look for a bargain, these special come along from time to time but generally are conditional and subject to availability. David Bornmann General Manager More

Byron Bay, Australia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 23, 2010

Our room was big, but it was really tacky. The furniture could have been straight out of a recycling yard, and it's obvious the room was a conversion from an office or some other non-hotel function. No double glazing (noisy), no ducted ventilation (stuffy), furniture with veneer peeling off (depressing), and even a cabinet door with one hinge working to... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was disappointing to read of your impression of the suite you stayed in, we are hopeful that the suites will get some of the items you have noted replaced and upgraded in 2011. I was pleased to see the hotel team went some way in making up for the shotcoming you encountered with the room. Yours sincerely David Bornmann... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2010

The hotel is ok but the rooms could be cleaner and the fittings and fixtures in better condition. Free wifi would also be good.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I have taken on board your comments and will address this with our housekeeping team. The rooms should be of a high standard that compliments a 4.5 star hotel. Yours sincerely David Bornmann General Manager More

Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 13, 2010

We stayed at the Rydges as part of a package deal bought from Showbiz. We were very dissapointed with our entire stay. When we first arrived in our room the T.V and shower were both broken! It took over 2.5 hours with many visits from maintenace to fix both of these issues! After kicking up a huge fuss we finally... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your descirptive feedback. I apologise that there were maintenance issues with your room when you checked. You are obviously correct in assuming a room should not be available for guests without all these items being thoroughly checked. Attention to detail and cleanliness is a very important factor with hotels. The swimming pool is undergoing some TLC by... More

Perth, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2010

Rydges Melbourne is a great hotel, i stayed on the 6 floor and the view was still amazing looking over the city. the rooms were new and felt very clean, plus they were huge with so much space! I Went to see mary poppins at the theatre while i was in melbourne and rydges was located directly across the road... More

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was very pleasing to see you enjoyed the location and the experience at Rydges Melbourne. It was also excellent to read you enjoyed the meal at Locanda Steakhouse restaurant, the feedback we get from the venue is generally very positive hence its popularity from people attending the theatre or staying for the night. Hope we see you back again.... More

Sydney
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2010

We had a great stay at the Rydges, it was only for one night but got a fantastic deal direct with the hotel which included dinner, drinks, breakfast and late check out plus parking. The room was all made up for us when we arrived with the correct amount of beds, was a fantastic location for shopping plus is near... More

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was very pleasing to read you enjoyed your experience at Rydges Melbourne for your special getaway and the hotel team provided great service to ensure you had a comfortable stay. The location is very good for girls shopping trips with easy access to Bourke Street shopping and a wide range of boutiques and department stores - we may see... More

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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#20 Spa Hotel in Melbourne #79 Luxury Hotel in Melbourne #91 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Rydges Melbourne is conveniently located in Melbourne's CBD, in the heart of the Theatre precinct on Exhibition street. With over 290 guest rooms and 70 suites. Rydges Melbourne is home to Locanda Italian Steakhouse Restaurant and Bar, featuring the best steaks from nearby Yarra Valley, an good variety of pastas and other mouthwatering options. Located in close proximity to Bourke Street Mall shopping, a block away from the Paris End of Collins Street boutiques and in walking distance to Rod Laver Arena and the MCG, Rydges Melbourne is a great choice if you are wanting everything at your doorstep. ... more   less 
Number of rooms
363

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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