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Rydges Melbourne Hotel

4.5 of 5 186 Exhibition St., Melbourne, Victoria 3000, Australia
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Rydges Melbourne Hotel
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Rydges Melbourne Hotel
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1,210 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Rydges Melbourne Hotel
See the most recent reviews
Victoria, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2012

I had the most wonderful stay, the staff were friendly and made me feel like I was home. When your travelling on your own it can be depressing, but at this hotel I was comfortable and the staff chatted with everyone. Keep up the good work.

Was this review helpful? Yes 2
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was really pleasing to read your review of your recent stay at Rydges Melbourne and that you enjoyed the comforts of the hotel and the friendly service of the team. Our goal is to make you feel at home and I am glad we achieved this with your experience. I hope we see you back with us again in... More 

Sydney
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 20, 2012 via mobile

The foyer is lovely and modern furnishings with a fireplace and nooks to sit and have a chat. Stayed on 7th floor, city view. Room was 1br with a jaccuzi, loungeroom & walk in robe. Mini bar drinks could have more variety. Carpet, lounge and heater should be upgraded as look dated. Room was very spacious & comfy. Room service... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for the comments on your stay, we have the suite sbeing upgraded at the end of October so will hopefully address some of the tire items you have noted with your room. The mini bars were only recently changed but will always have room for further tweaking if needed, and appreciate the feedback on this area. Glad you... More 

Melbourne, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 18, 2012

We had a great stay at Rydges, however, our room 1701 is next to the lift well. So every time a lift went past our room, it made our room very noisy and the windows shook and rattled. Every other part of our stay from reception, breakfast and staff was brilliant. Just wished we stayed in another room.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your note on the lift noise, I assure you we have spoken at length with the lift ocntractor who are going to fix this issue to ensure it does not continue, in the meantime we still lock off the lifts overnight so they have less impact on guests stay, obvioulsy this did not help in your situation... More 

St. Petersburg, Russia
2 reviews
4 of 5 stars Reviewed August 14, 2012

The Rydges Hotel on Exhibiton Street is actually quite nice. I was actually very surprised about the rooms and the location. I had a great welcome and my room was amazing. I couldnt complain. I was on a business trip and i had no troubles finding it, right in Melbourne downtown. My favourite was the Locanda Restaurant though, its attached... More 

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Appreciated the detail in your review and will address the item noted on the plates, glad other aspects and the team were able to ensure you enjoyed your stay overall. Kind regards David Bornmann General Manager More 

Senior Contributor
26 reviews 26 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 13, 2012 via mobile

i stay here regularly on business. The rates are good, the location is very central. the rooms are neat and tidy, although the bathrooms could be spruced up a bit. Breakfast is a real treat - good selection at a well stocked buffet -lots of stylish touches. I highly recommend for the business traveller.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Pleased to see we tick most of the boxes for your needs when staying with us. The breakfast offerings has been a great improvement for the hotel as witnessed with the many comments on the buffet from the reviews we receive. I hope we see you back with use again. Kind regards David Bornmann General Manager More 

Bendigo, Australia
Top Contributor
50 reviews 50 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 13, 2012

Our first stay using a gift voucher was a disaster with booking messed up resulting iin a tiny cubby hole room- it was a Murphy's Law weekend all round- things continued to be wrong right through to checkout next morning. However, after contacting the hotel, a replacement gift voucher allowed us to repeat the night in the comfortable queen spa... More 

Was this review helpful? Yes 2
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Was pleasing to see we were able to make up for your past experience with your more recent stay and the team were able to change your mind on the hotel generally. Certainly hope we can continue to perfrom consistently in the future when you stay with us. Kind regards David Bornmann General Manager More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2012 via mobile

I stay at this hotel regularly for work. The rooms are generally always clean and the staff are lovely. I would like to highlight one staff members efforts. I heckled out and was checking in for my flight out of Melbourne when I realized I left my purse in the room! I rang the hotel quite frantic as I wondered... More 

Was this review helpful? Yes 3
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I was actually away on leave the week that this was written, but it was brought to my attention by my team and I was so happy to read of this experience that I copied in the company MD as it is such a fine example of the Rydges Core Values of execeeding guest expectations that I thought it was... More 

mossvale
Top Contributor
66 reviews 66 reviews
55 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 9, 2012

easy drive from airport 30 min down the freeway great roads check in good friendly parking also good we stayed on the 7th floor no veiws from the room king spa suite which is a good size plenty of room has a lounge room seperated by a wall the beds are great the bathroom very big the spa disapointing as... More 

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your plesant review and am pleased to advise that the suite refurbishment is scheduled for late October this year so we will have the rooms looking ship-shape by Christmas, which is very exciting news for us. I will ensure the spa baths are looked at on the 7th floor as it sounds like a pumo issue if... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012 via mobile

I am a regular visitor to Rydges Melbourne and am constantly impressed by the level of service and attention that I receive. The reception desk staff are always pleasant and efficient, the breakfast chef is always obliging and the bar service is excellent. For a brief chat, a welcoming smile and that excellent service that I mentioned, just drop in... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I totally agree with your comments, although I may be biased I am also realistic and see the warm approach of the many individuals that work here. I am a strong believer in hotel culture and the Rydges culture has always encouraged individuals to allow their personalities to shine through, we are an Australian owned company and unlike other chains,... More 

Gold Coast, Queensland, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 8, 2012

This is my second trip to Melbourne this year. I travelled at Easter time with a group of friends and between 2-6 August 2012 with my partner. Both times I stayed at Rydges in Exhibition Street and was not disappointed, or were the friends I convinced into staying in April. From the moment you walk into the charming lobby, with... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I really enjoyed reading your comments on your experience with the hotel on the many occasions you have been with us. I was so pleased that there were so many aspects about the property you enjoy and we hit the mark to ensure you have such a good time. I am reviewing the room service menu content shortly with the... More 

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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel
Hotel Style:
#21 Spa Hotel in Melbourne
#81 Luxury Hotel in Melbourne

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