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Rydges Melbourne Hotel

4.5 of 5 186 Exhibition St., Melbourne, Victoria 3000, Australia
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Rydges Melbourne Hotel
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Rydges Melbourne Hotel
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1,144 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Rydges Melbourne Hotel
See the most recent reviews
Sydney, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

I am a regular business traveler and stay at the Rydges a couple of times a month. The staff are always on point, welcoming and attentive to detail, particularly their host, Mani, who always goes above and beyond the call. Rooms are perfect, particularly their Deluxe rooms, lots of space. Location is also great, right on the edge of China... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was nice to read the review from one of our regular guests speak so highly of the hotel and facilities that are provided. We certainly take pride in what we deliver and although we may not always be perfect it is rewarding to read when one of our regular guests shares their positive comments with other travellers, thank you... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 26, 2012

I stayed in a twin deluxe room for 3 days just recently. The room size was ok for two people but had only one suitcase rack- there was room in the cupboard however. The room itself was very nice with a great TV however there were not movie channels and the pay per movie was not on either, the bathroom... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was pleasing and also of concern to read your review, that you enjoyed the team and the hotel generally, but we fell down on the food quality and cleanliness in the bathroom. Obviously we will address these issues as a matter of course and will discuss the food with the chef as the Spag bolognaise is generally very well... More 

Rupanyup
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2012

The staff and service at Rydges Melbourne were fantastic! Staff were incredibly attentive, especially in the restaurant, where we had both dinner and breakfast. They were wonderful with our two young boys and made us all feel very welcome. Excellent location as we were attending a footy match at the MCG - an easy and enjoyable walk from the hotel.... More 

Was this review helpful? Yes 2
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your kind impression on the hotel, in particular the comments relating to the team spirit the hotel has and the genuine nature of the service delivered by them as a general culture in the hotel. The location of the property in walking distance to the major sporting venues MCG and Rod Laver certainly prove popular with our... More 

Inverloch
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2012

I stay at Rydges hotels frequently and have only ever had one bad experience with staff. That was in Sydney several years ago. The staff at Rydges on Exhibition however set a benchmark for all others. Whoever is in charge of the training regime there deserves the highest of praise. From Bookings to Reception to Concierge to Room Srevice to... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your kind impression on the hotel, in particular the comments relating to the team spirit the hotel has and the genuine nature of the service delivered by them as a general culture in the hotel. I will certainly share this with them as they appreciate positive feedback and hopefully enforce how welcome this attitude is from our... More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 21, 2012

Don't stay in this hotel if you're a light sleeper. We checked into room 1402, and heard periodic rattling noises. My husband went downstairs and asked the receptionist about it, she told him it was the lifts and they have received complaints before of this problem. But not to worry because they shut the lifts from 11.30pm onwards, and they... More 

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Sorry to read of your experience with the lift noise when you were here, I am aware there is an issue with one of them that I have been advised when parts get here from the US will be fixed. I know this doesnt help your experience, however assure you we take these matters seriously and do not ignore them.... More 

Victoria, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2012

I had the most wonderful stay, the staff were friendly and made me feel like I was home. When your travelling on your own it can be depressing, but at this hotel I was comfortable and the staff chatted with everyone. Keep up the good work.

Was this review helpful? Yes 2
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was really pleasing to read your review of your recent stay at Rydges Melbourne and that you enjoyed the comforts of the hotel and the friendly service of the team. Our goal is to make you feel at home and I am glad we achieved this with your experience. I hope we see you back with us again in... More 

Sydney
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 20, 2012 via mobile

The foyer is lovely and modern furnishings with a fireplace and nooks to sit and have a chat. Stayed on 7th floor, city view. Room was 1br with a jaccuzi, loungeroom & walk in robe. Mini bar drinks could have more variety. Carpet, lounge and heater should be upgraded as look dated. Room was very spacious & comfy. Room service... More 

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for the comments on your stay, we have the suite sbeing upgraded at the end of October so will hopefully address some of the tire items you have noted with your room. The mini bars were only recently changed but will always have room for further tweaking if needed, and appreciate the feedback on this area. Glad you... More 

Melbourne, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 18, 2012

We had a great stay at Rydges, however, our room 1701 is next to the lift well. So every time a lift went past our room, it made our room very noisy and the windows shook and rattled. Every other part of our stay from reception, breakfast and staff was brilliant. Just wished we stayed in another room.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Thank you for your note on the lift noise, I assure you we have spoken at length with the lift ocntractor who are going to fix this issue to ensure it does not continue, in the meantime we still lock off the lifts overnight so they have less impact on guests stay, obvioulsy this did not help in your situation... More 

St. Petersburg, Russia
2 reviews
4 of 5 stars Reviewed August 14, 2012

The Rydges Hotel on Exhibiton Street is actually quite nice. I was actually very surprised about the rooms and the location. I had a great welcome and my room was amazing. I couldnt complain. I was on a business trip and i had no troubles finding it, right in Melbourne downtown. My favourite was the Locanda Restaurant though, its attached... More 

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Appreciated the detail in your review and will address the item noted on the plates, glad other aspects and the team were able to ensure you enjoyed your stay overall. Kind regards David Bornmann General Manager More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 13, 2012 via mobile

i stay here regularly on business. The rates are good, the location is very central. the rooms are neat and tidy, although the bathrooms could be spruced up a bit. Breakfast is a real treat - good selection at a well stocked buffet -lots of stylish touches. I highly recommend for the business traveller.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Pleased to see we tick most of the boxes for your needs when staying with us. The breakfast offerings has been a great improvement for the hotel as witnessed with the many comments on the buffet from the reviews we receive. I hope we see you back with use again. Kind regards David Bornmann General Manager More 

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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Number of rooms: 363
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel
Hotel Style:
#21 Spa Hotel in Melbourne
#64 Family Hotel in Melbourne
#80 Luxury Hotel in Melbourne

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