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All 170 Melbourne hotels

Rydges Melbourne Hotel

4.5 of 5 Hotel   |   186 Exhibition St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Ranked #90 of 170 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed May 31, 2012
Meredith99 Melbourne, Australia
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1,060 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Rydges Melbourne Hotel
See the most recent reviews
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2012

A Rydges wedding is a “dream wedding” from start to finish. From the first meeting with the events coordinator Jacqui, the whole process was made as easy as possible. Rydges was the only venue I visited who immediately provided me with an itemised quote, they allowed me to make progress payments and were always available to answer questions or find... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2012 via mobile

I stayed at Rydges to celebrate a good friends 21st birthday and it was the perfect place to celebrate! The staff were all exceptionally friendly and helpful, we were able to check in straight away with no problems and which gave us plenty of time to explore the great location. Another highlight was definatly the restaurant staff especially Elvis and... More

Was this review helpful? Yes 2
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Really good to see this was your first review and you took time to share it on you experience at Rydges Melbourne. The team do their best to ensure guests have a positive experience, Elvis and Vickers at breakfast are very good at making people feel comfortable and you think you have known them forever when you only just met... More

Hobart, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 19, 2012 via mobile

Rooms Once you get past the hotel entrance things go downhill. The rest of the hotel is looking run-down and needs some TLC. We're not talking slums here, but it definitely brings the atmosphere and comfort level down a few notches.  The rooms themselves are small, but not cramped. They are also relatively well appointed; ironing board and iron, flat-screen... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I must say it was disheartening to read your comments and that the experience you had here was not what I want for all our guests. Difficult to comment on the information on noise from your room as I am not sure what room you were in, however generally the rooms on the higher floors are pretty good for outside... More

Hobart, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 17, 2012

You get what it says on the tin - a great stay in the middle of Melbourne. The bed in particular was sensational, we fell asleep as soon as we landed on it. Couple of negatives: The air conditioning made the room super stuffy and our booking included a bottle of wine which was advertised at $30, turned out to... More

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

The beds and the rooms are very comfortable, I have a Rydges Dream bed at home and all I can say in the negative is it makes it hard to sleep on anything else! I totally agree with you comment on a plonker wine being used and have just sent your note with my comments to the restaurant manager and... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 17, 2012

We stayed overnight for a conference in Melb and my room was dusty and dirty. Move and chair and find the dust. What a difference maintenance and cleaning could do to this hotel.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was concerning to read that the housekeeping team had not performed a more thorough job on cleaning under the chair a syou have noted. Its the attention to this type of detail which counts. I will ensure this is addressed with the room attendants so they take more time in getting into these nooks and crannys in the room... More

Lithgow, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2012

We were slightly warey after reading the reviews but can say our stay was without fault from our beautiful king room on the 22nd floor to the fantastic buffet breakfast and great location.

Was this review helpful? Yes
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was a relief to see you had a plesant stay after you noted you read some negative comments on the site, as you know peoples opinions are subjective and we certainly realise that we are not perfect but do our best to ensure all our guests have a great experience. I always show my team the reviews and they... More

Boort, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 10, 2012

We stayed here about 4 weeks ago and thoroughly enjoyed ourselves. We were particularly impressed by the quality of the staff. The food and drink in the restaurant was very impressive. Try the pizzas they are fantastic! We arrived early hoping to just drop our bags off and were able to check in as our room was ready. The location... More

Was this review helpful? Yes 3
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

Fantastic to see that the team were able to get you up to your room without delay on your early arrival, I certainly encourage the front desk team to use their discretion for these situations and gladly common sense prevails, to often you hear and see hotels stick by rules and procedures for the sake of it and take out... More

Port Macquarie, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2012

I stayed here in Melbourne with a close friend after purchasing an accom deal (which turned out to be better value than we expected!). Location was fantastic, and we were able to check in a few hours early thanks to the lovely staff at reception. The bottle of house sparkling we had delivered to our room was great. Besides the... More

Was this review helpful? Yes 2
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

It was very pleasing to read of your experience at the hotel and that the team at breakfast made such a positive impact for your overall stay. It is often said that the people make a difference and it was very rewarding to see the genuine hospitality shown by Elvis and Vickas was on the ball. Hope we see you... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2012

Buffet breakfast overall good chef taste the scrambled eggs!!!please go easy on the powdered eggs no taste and no seasoning I am a cook not a chef for what we pay for a full breakfast 50% real egg please!!!!!!

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David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I can assure you we do not use powered eggs, 100% guaranteed for any tripadvsor viewers. The eggs are fresh and all come in 30 units to a tray 50gms 15 doz to a carton from Pace farm eggs. They are mixed into the jugs each day for the egg chef to make omelets or used for the scrambled eggs.... More

Australia
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed May 3, 2012

Booked 2 rooms for myself and colleague for business trip. I often stay at Rydges Melbourne as it is in an excellent location for my meetings. Was a little surprised that they couldnt find us rooms on the same floor, but that was fine. The real problem was when I was about to go bed and found DIRTY SHEETS. I... More

Was this review helpful? Yes 1
David_Bornmann, General Manager at Rydges Melbourne Hotel, responded to this review

I was very disappointed to read of your experience at the hotel, certainly agree with your sentiment that there is no excuse for dirty sheets and I only wish one of the front desk had of noted this so I could have followed up at the time to see how this could have occured. I apologise that they also did... More

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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel

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