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Rydges Melbourne Hotel

4.5 of 5 186 Exhibition St., Melbourne, Victoria 3000, Australia
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Rydges Melbourne Hotel
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Rydges Melbourne Hotel
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1,119 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Rydges Melbourne Hotel
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Canberra, Australia
Top Contributor
56 reviews 56 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this hotels many times and this time I asked for a quiet room. The air conditioner was so noisy when it turned on, which was at intervals. When it started up the decibel were 107 when measured from the bed (there is an app for that). Had to turn it off to get any sleep, so... More

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Peter-McKie, Thank you for taking the time to provide us with your feedback, it is important for us to be able to improve on our service and product, especially from out black priority guests. We are gradually working through the entire hotel and replacing out any noisy air-conditioners, while I understand this cannot rectify your experience, please rest assured... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night, but I can say it was very comfortable and quiet, with a great bed and pillows. The bar was great for catching up with friends and staff were very friendly and helpful. The location was very convenient for the theatre, shopping and restaurants. Public transport very close by and parking was available. Great to have free... More

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Congrams, Great to hear you enjoyed your stay and thank you for taking the time to leave us TripAdvisor feedback. The whole team really pride themselves in a high level of service and the beds are fantastic, from everyone at the Rydges team, we hope to welcome you back soon! Kind Regards, Julian Carruthers Executive Assistant Manager julian_carruthers@rydges.com More

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed 2 nights - staff where very friendly - room was very tired and in need of a update. Had free wifi in room which was a bonus! Position at the top end of Melbourne was good - easy walking distance to all attractions and Crown casino - about 20 minutes . Would only recommend staying here if the special... More

Was this review helpful? Yes 1
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Narp35, Thank you for the review, feedback such as this allows us to have a more thorough understanding of our guests needs. I would like to highlight that our suite rooms within the hotel have recently been refurbished, in saying this, we do appreciate that there is more work to be done on some of our deluxe rooms, we... More

Sydney
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Rydges on Exhibition Street for a couple of nights as part of a business trip. I have stayed at several Rydges Hotels and I must say this hotel was exceptional. I am a Priority Rewards member and booked a King Room online and got probably one of the best rooms in the house on the 22nd floor.... More

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Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear KSAustralia, Thank-you for the glowing review, it's always great reading about our guests enjoying their time with us and taking in all that Melbourne has to offer. The team really pride themselves in their service and the quality of our dining outlets, I will be sure to pass on this feedback to all involved. On behalf of Rydges Melbourne... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff during my stay were brilliant. I had some drama during my time (nothing to do with hotel though) and everyone from reception desk through to security and management were fantastic. Can't recommend the hotel highly enough.

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear SorryWS, Thank you for the amazing feedback, glad that everything worked out for you in the end. It goes without saying that the whole team look forward to welcoming you back again in the near future. Kind Regards, Julian Carruthers Executive Assistant Manager julian_carruthers@rydges.com More

Buxton, Australia
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Unfortunately I was only in town for the night, I picked this hotel for its proximity to Her Majesty's Theatre which is on the opposite corner. The staff were so friendly they made you feel like a welcomed guest not just a paying customer. Bed was fantastic, my only complaint was I had to leave it for an early morning... More

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Alison, Thank you for the amazing feedback! We really value personable service at Rydges Melbourne and foster an environment where every one of our visitors are welcomed into our hotel as if they are staying at a home away from home. I hope you enjoyed Les Mis, we have been so lucky to have it on right on our... More

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing was too much trouble for the staff during my stay - no paper in the printer, got some within 2 mins - asked for some ginger because of an upset stomach, brought to my room in 5 mins. Whilst they might not have been outlandish requests, it still all adds up to making my stay memorable for all the... More

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Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear tja_85 Great to hear you enjoyed your stay with us, from a manager's perspective, there is nothing better than reading about someone who has enjoyed their stay with us. Our team pride themselves in exceeding guest expectations no matter what the circumstances. Look forward to welcoming you back to the property next time you are passing through Melbourne, Julian... More

Geelong, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rydges is in a fantastic location in the heart of Melbourne. Across the road from Her Majesty's theatre and a 2 min walk to China town and Collins St. Everything is within easy walking distance. Car parking next door at Wilson's car park couldn't be easier with direct lift access to the hotel lobby. Standard Queen rooms are a little... More

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Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Cath D, Thank you for the great feedback, it's always nice to read about enjoyable experiences. If you ever need a replacement bed for home you can actually purchase the dream beds for your home also, they are really very affordable too! Look forward to welcoming you back to the property soon, Julian Carruthers Executive Assistant Manager julian_carruthers@rydges.com More

Christchurch, Canterbury, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

First of all I would like to say a HUGE thankyou to Troy and the team at Rydges Hotel in Melbourne CBD for making my stay easy and enjoyable. The service was great and on arrival i was provided with a map and shown some cool local spots to visit during my stay. The strawberry cocktails are to die for... More

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear KaliWalker, Thank you for the great feedback, I will be sure to pass this along to the whole team! Look forward to seeing you back in Melbourne soon, maybe even share a cocktail! Julian Carruthers Executive Assistant Manager julian_carruthers@rydges.com More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For a 4.5 star hotel a huge dissapointment. It' in great location, close to everything, polite and nice staff, BUT: First impression, run down, outdated, lifts not displaying on which floor are you. Rooms small and cramped, old carpet. Inside the room is installed split cycle air conditioner very noisy. It's a hotel not a motel and for the price... More

Was this review helpful? Yes 1
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Sygryda, Thank you for taking the time to provide us with your feedback. I would like to take this opportunity to highlight that I acknowledge your concern with the airconditioners and are currently over three-quarters the way through replacing all existing units with brand new units, these are near silent. We have recently removed the drawers in the wardrobes... More

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Additional Information about Rydges Melbourne Hotel

Address: 186 Exhibition St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Melbourne Hotel 4.5*
Number of rooms: 363
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Also Known As:
Rydges Hotel Melbourne
Melbourne Rydges Hotel

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