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Rydges Melbourne Hotel

186 Exhibition St., Melbourne, Victoria 3000, Australia
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Rydges Melbourne Hotel
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Rydges Melbourne Hotel
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1,342 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1342)
  • Mar-May only
    (321)
  • Jun-Aug only
    (360)
  • Sep-Nov only
    (325)
  • Dec-Feb only
    (336)
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Wellington, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed today NEW

I stayed here for a couple of nights while attending a nearby conference. My overall sense is that this is a hotel that has somewhat lost its way. It can't seem to decide whether it wants to be an upmarket establishment, or whether it's trying to attract a younger, funky clientele. The lobby is lovely, the staff very friendly and... More 

Was this review helpful? Yes
Darwin, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Staff where amazing and extremely friendly! Willing to do anything to make your stay. The rooms are great and very very clean. Cleaners where great help even when we where in the room still they always asked if we needed anything! Only thing that was annoying is they kept trying to charge us breakfast when it was on the room... More 

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Kelly, Thanks for your great feedback, the whole team really pride themselves in ensuring our guests enjoy their time with us and in Melbourne. I will absolutely address the communication issue you experienced regarding your breakfast inclusions, its such a simple thing but sounds like it was a recurring issue during your stay. Look forward to having you back... More 

Wollongong
Level Contributor
237 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location near all the theatres. The lobby is lovely with a fire and chairsa dnt he staff were very generous in giving us a 1pm checkout. The Queen Deluxe rom was ok - but I wouldn't call it deluxe. The bed was very comfortable though and plenty of space in the oom. The bathroom... More 

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Jennie, It sounds as though you had a good stay in Melbourne but there were some items in the rooms that lacked attention to detail. I can assure you we pride ourselves in cleanliness and maintenance on the smallest details. If you are able to email me your reservation details it would be a great help in looking into... More 

Toowoon Bay, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located in the heart of Melbourne. Moderate hotel. Good staff, clean comfy rooms, however bathrooms are very small, getting into the bath, could be hard for some people. Vanity size very small

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Paula2261, Great to hear you enjoyed your stay in Melbourne and the staff looked after you, hope to welcome you back again soon. If you would like some additional room next stay have a look at our executive and suite style rooms. Kind Regards, Julian Carruthers Executive Assistant Manager julian_carruthers@rydges.com More 

Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Second time staying at this hotel. Service good and efficient. Room was okay, clean and reasonably comfortable. Bed not the most comfortable, but again okay. Excellent value though - booked through Qantas who gave me a $30 voucher towards the price, which included a nice breakfast. Best aspect - location - heaps of great restaurants nearby, and quite central to... More 

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Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Reshous, Thank you for taking the time to let us know about your recent stay, its great to hear you took advantage of the online deals we have with QANTAS. We are in the process of replacing our air-conditioners and understand that there are still a couple in need of work. Hopefully see you back at the property soon.... More 

Nottingham, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I enjoyed the hotel. The service was very good and fast. The location of the hotel was perfect, many restaurants and cafes close by. The breakfast in the morning was one of the better I have had in recent times. My reason for only 3 stars was due to the size of the bathroom. I found this a little tight.... More 

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear UnclePatto, Thank you for your review, we are currently looking at ways to improve the size of our deluxe room bathrooms to provide a little more space, if you come through again I would recommend staying in our executive or suite rooms, they are much more spacious. Fantastic to hear you enjoyed the rest of the hotel and all... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

Needed accomodation in Melbourne to attend a Wedding, and enjoyed 3 extra days playing tourist. RYDGES Melbourne fit the bill perfectly! Within walking distance to some fabulous restaurants and cafes, "The Elephant And Wheelbarrow" old English type pub about 50 metres down the road, and Chinatown just around the corner, the location was just perfect! Not to mention the Theatres... More 

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Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Hi Vicki, Thank you for the great review, our entire team pride themselves in ensuring our guests get the most out of their Melbourne experience. We look forward to welcoming you back again soon, there are some great shows coming up which I am sure you will be itching to see! Kind Regards, Julian Carruthers Executive Assistant Manager julian_carruthers@rydges.com More 

Adelaide Hills, Australia
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was tired. Heater did not work properly. Bathroom was tired and not cleaned properly. Worst bed I have ever stayed at in a motel. Sheets were like sandpaper and did not fit the bed properly and the walls are paper thin.

Was this review helpful? Yes 4
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Helen, I am disappointed to hear about your recent stay with us. Cleanliness, sheeting and our beds are among our best facets here at the hotel, I am concerned with your feedback and would like to look into it further, if you could please email me through your reservation details that would allow me to check the room you... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Usually stay at Rydges hotels so booked in to Rydges Melbourne hotel for 6 days , I hadn't been in Melbourne for 15 years but was aware that the Rydges Melbourne is centrally located in Melbourne CBD, close by China town and the theatre district as we had booked into several shows. The staff were excellent as usual but it... More 

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear baz t, Thank you for taking the time to let us know about your recent stay and given I am a fellow Queenslander can agree about how good the State of Origin was. It is upsetting to hear that you came across some non English speaking housekeeping staff, all of our staff are hired on the basis they can... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

room needed a refurb. Air conditioner is noisy and rattled loudly. Carpet frayed. But it was clean and spacious and the bed was comfy. The staff were really helpful, friendly and nothing was too much trouble. A very cosy, ambient feeling in the entry and dining room/bar area

Was this review helpful? Yes
Julian_Carruthers, Manager at Rydges Melbourne Hotel, responded to this review

Dear Cherylej, Thank you for taking the time to send through your feedback regarding your recent stay. We are currently working towards replacing out all of the dated airconditioners. It was good to read that our staff were the standout of your stay, they pride themselves in exceeding guests expectations. We look forward to welcoming you back soon! Kind Regards,... More 

Hotel Review Summarization

What travelers say

  • Buffet breakfast(15)
  • Very comfortable(7)
  • Great location(6)
  • Room service(6)
  • Reception staff(5)
  • Friendly and helpful(4)
  • Quite small(3)
  • China town(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (61)
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Bathroom (23)
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Dining (12)
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Hotel & grounds (18)
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Pool/beach area (1)
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Other (51)

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Amenities (14)
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Deluxe Queen Room (45)
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One Bedroom Apartment (37)
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Premier Spa Suite (39)
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Queen Spa Suite (28)
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Restaurants and Bars (31)
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The Hotel (22)

Management photos: Courtesy of the property manager

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Room/suite (13)
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Dining (5)
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Hotel & grounds (6)
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Business center/function rooms (1)
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Other (4)
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