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All 172 Melbourne hotels

Quest on William

4.5 of 5 Hotel   |   172 William St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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81%
Ranked #45 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
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127 people have reviewed this hotel

Traveler rating
    38
    62
    22
    3
    2
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34
13
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family of three stayed here for 10 days in a 2 bedroom apartment. The apartment was very clean & spacious. Full kitchen facilities in room including oven, microwave & dishwasher. Hotel staff very friendly & accommodating. Perfect CBD location with trams available in all directions close by. Easy walking distance to Southern Cross station, Bourke st mall & Melbourne... More

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QuestonWilliam, General Manager at Quest on William, responded to this review

Thank you for your review of Quest on William. We are very happy to hear you enjoyed your stay with us and hope that we have the pleasure of seeing you again in the future. Aimee Royle General Manager Tel: +61 3 9605 2222 Fax: +61 3 9605 2233 More

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Accommodation was spacious and clean, and good location. Staff were friendly and the amenities were adequate, we would stay there again. Nice and quiet location,the townhouse was perfect for a family weekend away.

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank youfor your recent review of Quest on William. I'm so happy to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit to Melbourne. Aimee Royle General Manager Tel: +61 3 9605 2222 Fax: +61 3 9605 2233 aroyle@questapartments.com.au More

Perth, Australia
Top Contributor
104 reviews 104 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a two bedroom apartment for three of us staying there. Location is good, particularly as we wanted to be near Southern Cross, a short stroll away. Good restaurants close by, and Victoria Markets a couple of blocks up William St. The apartment was comfortable, although the bed was a bit too soft for me - but that was... More

Was this review helpful? Yes 1
QuestonWilliam, General Manager at Quest on William, responded to this review

Thanks so much for your recent stay and review of Quest on William. We offer complimentary WiFi in all apartments and a premium internet package which is charged at a small cost, I will take your comments on board and possibly look at promoting the free WiFi so that guest can be aware of the internet service options. I am... More

Basingstoke
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay here was very comfortable. The hotel is very central for station, shops, restaurants and transport throughout the city. The room was spacious and clean and staff very helpful. Only disappointment was that we had to go to the lobby to access Wi-Fi. Would have been nice to have it in the room

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank you for your recent stay and review of Quest on William. We have literally just introduced complimentary wifi in the apartments, and you might have just missed out and stayed before it was introduced. I am very happy to hear you enjoyed your apartment, our service and location. We look forward to welcoming you back when you next travel... More

Echuca
Top Contributor
77 reviews 77 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 14, 2014

once we found a park to check in it was easy from there. Lovely room, comfortable, spacious and well appointed. Staff were friendly and efiicient and the cleanliness was a high standard. Great location easy access to everywhere.

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Thanks for your review of Quest on William. I'm happy to hear you enjoyed your stay with us and found our apartments of a high quality. We look forward to seeing you again on your next visit to Melbourne. Aimee Royle General Manager Tel: +61 3 9605 2222 Fax: +61 3 9605 2233 aroyle@questapartments.com.au More

Melbourne
2 reviews
3 of 5 stars Reviewed March 10, 2014

We stayed in the 2 bedroom executive. I had booked over the phone and had confirmed an early check in for 1pm. Upon arrival there was no where to park whilst we waited to check in. We had arrived around 12:30 only to be told we couldn't have the room until 2. Then had to leave a $300 deposit which... More

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QuestonWilliam, General Manager at Quest on William, responded to this review

Thank you for your recent review of Quest on William. I very happy to hear you enjoyed our facilities and apartment amenities. I'm glad we were able to provide a 1pm check-in for you - we try our very best to provide for early arrival requests, however guaranteed check-in is always from 2pm onwards. In regards to your concerns, thank... More

Solihull, United Kingdom
Top Contributor
236 reviews 236 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Spent a wonderful 5 days stopping here on our trip around Australia. Good central location, right by the trams to take you all around Melbourne. The staff were extremely helpful and the apartment was kept spotlessly clean. Supermarkets were very close but the large Coles supermarket was only a 10 minute walk away. We were on the main road and... More

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank you for your review of Quest on William. We are very happy to hear you enjoyed your stay with us and hope that we have the pleasure of seeing you again in the future. Aimee Royle General Manager Tel: +61 3 9605 2222 Fax: +61 3 9605 2233 aroyle@questapartments.com.au More

Senior Contributor
35 reviews 35 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 3, 2014

Have rated this as a solid average hotel based on it not pretending to be anything other than a comfortable, low priced over-night spot for travellers. Nice reception welcome, clean, on-site undercover parking, largish comfortable room, good shower, reliable wake-up call, efficient and friendly check out, located in central Melbourne.

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank you for your review. I am very happy to hear you enjoyed your stay at our property!! We look forward to welcoming you back next time you travel to Melbourne. Aimee Royle General Manager Tel: +61 3 9605 2222 Fax: +61 3 9605 2233 aroyle@questapartments.com.au More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 23, 2014

I thought it may be noisy but its all double glazed and the bed very comfy. We have stayed here before and would continue to stay in the future. I like its proximity to Southbank and its an easy walking distance to most Melbourne has to see. Full size kitchen and quite large bathroom. This apartment would be ideal for... More

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Thank you for your recent review. I am glad to hear you enjoyed our location and facilities and facilities. We look forward to welcoming you back next time you travel to Melbourne. Aimee Royle General Manager Tel: +61 3 9605 2222 Fax: +61 3 9605 2233 aroyle@questapartments.com.au More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2014

We found Quest on William clean and convenient with good facilities. The security was excellent and the apartment was fairly spacious and really quiet at night. We slept like logs. The staff were very friendly and helpful and even let us check out an hour late as one of our party was sick in the night and needed a bit... More

Was this review helpful? Yes
QuestonWilliam, General Manager at Quest on William, responded to this review

Fantastic to read that your enjoyed your stay and you found our property so convenient and quiet\! My team and I pride ourselves on providing quality accommodation and great customer service. Thank you for your comments regarding our mini-bar items; as we are serviced apartments we sit between the accommodation categories of self catering and hotel, therefore we provide additional... More

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Additional Information about Quest on William

Also Known As:
Quest On William Hotel
Quest On William Melbourne
Address: 172 William St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#41 Luxury Hotel in Melbourne
#54 Business Hotel in Melbourne
#65 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest on William 4.5*
Official Description (provided by the hotel):
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 
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