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All 111 Melbourne accommodations

Quest Fairfax House

392 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Quest Fairfax House
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40%
Ranked #70 of 111 Specialty lodging in Melbourne
A recent review
3 of 5 stars Reviewed February 16, 2011
the-dudemeister Melbourne, Australia
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122 people have reviewed this hotel

Traveler rating
    13
    34
    20
    29
    26
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17
31
10
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
There are newer reviews for Quest Fairfax House
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Malaga, Spain
Top Contributor
99 reviews 99 reviews
35 hotel reviews
100 helpful votes 100 helpful votes
1 of 5 stars Reviewed April 11, 2011

We were located in Apartment 28 of the “Queen Street building”, across the noisy alleyway other people on TripAdvisor have complained about. Naturally, we expected to pay a premium tariff as we were visiting Melbourne for the Formula 1 Grand Prix event, but were confident that we would have excellent accommodation, as portrayed in the photos on their website. Sadly... More

Was this review helpful? Yes 3
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 9, 2011

The photos on their website show their main building, not the one next door. My friend and I were put in room number 35, which is in the soon to be refurbished building next door. The semi-basement lobby smelled of stale moldy air, the tired elevator scared us every time we took it, the room was fitted with sun faded... More

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 6, 2011

The location is great and the size of the apartment is suitable if travelling with a group. None of us got much sleep as the street noise is very loud. At one stage I thought there were drunk people in the room with me. I have stayed at many inner city hotels in Melbourne and live in the city CBD... More

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 16, 2011

Stayed here for 2 nights in early feb. Staff were all very friendly and always willing to help when needed, they even kept smiling when they were mopping up water from the leaking ceiling! The building itself is nothing special; the lift feels like its going to pack it in any day now and the ceiling was leaking quite badly... More

Was this review helpful? Yes 3
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 13, 2011

My family and I traveled from Singapore to Melbourne to watch the Australian Open tennis over the weekend of January 28th to 31st 2011 . We have four children so needed an apartment rather than a hotel. We chose Quest as we had stayed in their managed apartments before and liked the look of Fairfax house and the location in... More

Was this review helpful? Yes 1
Geelong, Australia
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed December 8, 2010

Appalling! Never again! Like many business travelers I often prefer self-contained apartments for reasons which include privacy and security. I arrived at Quest Fairfax mid-afternoon and settled in to a room "air conditioned" by an enormous noisy evaporative A/C taking up a significant part of the corner floor-space in the lounge and with a huge flexible hose stuck out the... More

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Singleton, Australia
1 review
2 of 5 stars Reviewed December 1, 2010

Location was relatively central to most places we wanted to go but the noise level within the apartment especially at night was unacceptable. Outside arguments on 3 nights and inside on all nights and then people moving and furniture shifting noise from apartments next door and above reverberated throughout until early hours of the morning. Although clean and spacious the... More

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Sydney, Australia
Top Contributor
132 reviews 132 reviews
103 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed November 2, 2010

I got a reasonable deal to be right in the heart of the CBD...$110 from the Quest website. A little hard to find and awkward to get into with bags, but once through the door, reception was efficient and pleasant. I was pleased I only had to ride the lift one floor though. The Fairfax is quite old and a... More

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Brisbane, Australia
Top Contributor
57 reviews 57 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 7, 2010

I was a little nervous staying at the Quest Fairfax House after reading some of the reviews on Trip Advisor, but we had a very pleasant stay after all. We were in a three bedroom apartment facing Little Collins Street close to street level and heard no street noise whatsoever during our stay. We did, however, stay mid-week so perhaps... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 6, 2010

Stuck in the lift for 45 minutes, genuine risk to safety of passengers. Berated (SHOUTED AT!) by staff on eventual exit for inconveniencing them, some overseas guests bawling their eyes after the ordeal out seemed to go unnoticed. Was informed the lift motor had caught fire the week before. Sub-standard, dismissive response from management upon following up.

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Additional Information about Quest Fairfax House

Address: 392 Little Collins St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Quest Fairfax House Hotel Melbourne

31 photos of this hotel

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Amenities

Kitchenette Suites
Official Description (provided by the hotel)
It's rare to find accommodation in the heart of city with an abundance of space. Quest Fairfax House has this and more. Built in the old Fairfax Publishing House, the environment is gracious and stylish. A range of studio, one, two and three bedroom apartments are offered and suit the business or leisure traveler alike. Right in the heart of Melbourne on Little Collins Street, Quest Fairfax House is your home base with the city's business, shopping and legal precincts, and the Melbourne Aquarium, Crown Casino, Federation Square and the Melbourne Exhibition and Convention Centre on your doorstep. ... more   less 
Number of rooms
32

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