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All 101 Melbourne accommodations

Quest Fairfax House

392 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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A recent review
4 of 5 stars Reviewed November 20, 2011
cfq_11 Darwin, Australia
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120 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
There are newer reviews for Quest Fairfax House
See the most recent reviews
Darwin, Australia
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 20, 2011

I stayed in a studio apartment (Apartment #3) for three nights last week while on a business trip to Melbourne. The Quest is close to a range of good restaurants and bars as well as in easy walking distance to a number of convenience stores. When I travel for business I prefer to stay in services apartments so I have... More

Was this review helpful? Yes 2
Gayana N, Front Office Manager at Quest Fairfax House, responded to this review

We appriciate your positive feedback. I am glad to hear that you were satisfied with our elegant studio apartments!! With the noise factor we are on progress of installing double glazing windows for all our apartments and we do hope that this will help to reduce the problem. More

Brisbane, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 8, 2011

After two nights of having rubbish trucks and street cleaners outside my window I moved accomodation. No apology from staff or offer of refund. At 3am I opened blind and a truck was parked with engine running right next to where I was trying to sleep, parked in alley off little collins st. This was continuous through both nights. Do... More

Was this review helpful? Yes 5
Melbourne, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2011

I came over to Fairfax house last week and stayed for 3 nights in a studio apartment.. Rooms were quite elegant and comfortable.. Comfortable bed.. Having everything at the finger tip is the best advantage!! Staff were quite friendly and helpful.. Firstly when i saw the comments at Trip Advisor i was afraid to stay there and even called up... More

Was this review helpful? Yes 5
Gladstone, Australia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 15, 2011

Stayed here with 2 other couples in a 3 bedroom apartment. The third bedroom was tiny and no storage area and the downstairs bathroom needed a make over. The living/kitchen area was huge and very comfortable. I could not fault the staff who helped us enormously as we were caught in volcanic ash flight delays for days. The biggest down... More

Was this review helpful? Yes 2
Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 24, 2011

noisy weekends night !!!!! dirty rooms ! very over priced ! the manager has got a bad manner !!!!!!!! never again!!!!! we got a family room on Friday night with a 2 year old son, the pub is playing loudly music all night. we asked the manager for a better room. they have nothing to offer, but happy to check... More

Was this review helpful? Yes 4
Melbourne, Australia
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 21, 2011

We booked one night here when between leases whilst living in Melbourne. The staff were lovely, and frankly they'd need to be because the hotel was pretty awful. The first room we were given smelt so badly of smoke when we opened the door that we had to troop back down to the southern hemisphere's slowest elevator and back to... More

Was this review helpful? Yes 2
Canberra, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 11, 2011

Was placed in the old building, lift shuddered all the way up, room door had an ill-fitting lock, room stank of cigarettes and urine. It was freezing and there was only a small oil radiator. This is not 4 star, the advertising is not accurate, and I asked for my money back. FIrst time I have ever walked out of... More

Was this review helpful? Yes 3
17 reviews 17 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 16, 2011

We stayed in the same room as the previous reviewer, and a month after that review, the washing machine and the broken shower screen had not been fixed. Also, the dishwasher did not work. One of the blinds could not be closed. The freezer was frosted over and unusable. We paid on average $160 a night. We were given only... More

Was this review helpful? Yes 2
Malaga, Spain
Top Contributor
90 reviews 90 reviews
34 hotel reviews
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed April 11, 2011

We were located in Apartment 28 of the “Queen Street building”, across the noisy alleyway other people on TripAdvisor have complained about. Naturally, we expected to pay a premium tariff as we were visiting Melbourne for the Formula 1 Grand Prix event, but were confident that we would have excellent accommodation, as portrayed in the photos on their website. Sadly... More

Was this review helpful? Yes 3
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 9, 2011

The photos on their website show their main building, not the one next door. My friend and I were put in room number 35, which is in the soon to be refurbished building next door. The semi-basement lobby smelled of stale moldy air, the tired elevator scared us every time we took it, the room was fitted with sun faded... More

Was this review helpful? Yes 3

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Additional Information about Quest Fairfax House

Also Known As:
Quest Fairfax House Hotel Melbourne
Quest Fairfax House Hotel
Address: 392 Little Collins St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Kitchenette Suites
Hotel Style:
Ranked #66 of 101 Specialty lodging in Melbourne
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
It's rare to find accommodation in the heart of city with an abundance of space. Quest Fairfax House has this and more. Built in the old Fairfax Publishing House, the environment is gracious and stylish. A range of studio, one, two and three bedroom apartments are offered and suit the business or leisure traveler alike. Right in the heart of Melbourne on Little Collins Street, Quest Fairfax House is your home base with the city's business, shopping and legal precincts, and the Melbourne Aquarium, Crown Casino, Federation Square and the Melbourne Exhibition and Convention Centre on your doorstep. ... more   less 
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