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Quest Fairfax House

4.5 of 5 392 Little Collins St., Melbourne, Victoria 3000, Australia
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Quest Fairfax House
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121 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quest Fairfax House
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2 reviews
2 of 5 stars Reviewed March 17, 2014

I usually enjoy staying in Quest apartments, but this one certainly did NOT live up to their normal standards. We rented a 3 bed apartment last weekend and while the apartment was roomy and central, the noise was dreadful. A nightclub nearby on both Friday and Saturday nights meant it was difficult to sleep. The apartment needed a good clean,... More 

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Acton Trussell, United Kingdom
1 review
1 of 5 stars Reviewed February 14, 2014 via mobile

Not up to Quest standards at all. Frayed carpet, dirty bathroom, leakimg toilet, only decaf coffee, nothing like in their photos. Very tired and basic. Construction on building but not told on arrival.

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 5, 2014

The noise from the nightclub across the street will keep you awake until 5.30am. The windows are not double-glazed and the music is so loud even earplugs do not block it out. Do not risk staying here. Although we complained about the noise on our first night, our call was disconnected and we were not contacted again by the staff.

Was this review helpful? Yes 3
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed January 30, 2014

A group of us stayed here for a long weekend recently. We'd read about the noise complaints from other travellers (after we'd already booked - rookie mistake!) but were assured the noise was 'no more than other hotels' in the vicinity. Quite frankly, for some of us it was just a nightmare. The building, on the Queen Street side, is... More 

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Auckland Region, New Zealand
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 18, 2014

Step out the front door and your in the heart of the shops & cafe's. Very handy to the trams. Our apartment was spacious and well presented. Friendly helpful staff on reception. Good air conditioning. Nice clean rooms Minor issues: The building could do with an upgrade; very old lift, strings on the venetian blinds missing so no way of... More 

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15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 23, 2013

Have stayed here a few years ago and I think things were better. However, this time had room 13A and there was no air conditioning. We were supplied with an evaporative unit but it was so noisy, we couldn't sleep with it on and because of the heat we couldn't sleep at all. Window open was not an option as... More 

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Coolum, Queensland, Australia
2 reviews
4 of 5 stars Reviewed December 17, 2013

Travelled to Melbourne for business - central location perfect for balance of work and play. My room was well equipped; the staff helpful, and my after hours check-in was hassle free. I'll use Farifax House next time I am in town.

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Terrey Hills, New South Wales, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 6, 2013

I was booked here and stayed two consecutive weeks of two night stays each. The $200 ikea sofa in the lobby should have tipped me off that this place is cheap. The first time I came I was put in a room with ten steps up to a loft-style room/unit. I have had knee surgery and had an aversion to... More 

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Den Bosch, The Netherlands
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2013

Chose this place for the central location and because it looked quite nice in the pictures. But upon arrival we were placed in the Queen St building (next door) in a horrible room. There were lots of stairs before and after the lift and the bathroom was quite unpleasant. We moved to a different Quest the next day...

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Adelaide, Australia
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 19, 2013

I booked a room for a business trip based on the fact that it was tucked away on Little Collins St and would be a quiet place to sleep. After booking in I was disappointed to be directed to another building that faces the very busy Queen St. Thursday night, 4am... garbage trucks until dawn. This would have been OK... More 

Was this review helpful? Yes 1
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Additional Information about Quest Fairfax House

Address: 392 Little Collins St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Quest Fairfax House 4.5*
Number of rooms: 32
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Also Known As:
Quest Fairfax House Hotel Melbourne

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