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Quest Fairfax House

392 Little Collins St., Melbourne, Victoria 3000, Australia
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1 room 1 guest
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Quest Fairfax House
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121 Reviews from our TripAdvisor Community

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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 15, 2014

We got to our room to find that the roll away bed we requested for our young daughter was not in our room. I rang the afterhours number and requested one be sent up, When I unfolded it I found that there was no bedding on it. I rang the number again to request bedding, the manager returned with a... More 

Was this review helpful? Yes 1
Hurstville nsw
1 review
4 of 5 stars Reviewed April 24, 2014

Very nice staying here central to all amenities. Room is huge especially in cbd. Love the style of the building and the reception has a welcome smile when arrived which makes the difference after a long drive.

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Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 9, 2014

Dear Quest Customer Complaints, I am currently staying in the Fairfax Apartments on Collins St. My experience so far has not been a positive one. Though the rooms itself is well above par for the cost (the shower set up is one of the best I have seen), the road noise from the street below is unacceptable to someone who... More 

Was this review helpful? Yes 5

Travelers are raving about these Melbourne hotels

Traralgon, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 6, 2014

Good location, little noisy due to roadworks on Little Collins street. Decor is aged but bed was comfortable and shower worked well. Well priced . Reception staff helpful and friendly. Onsite parking is very tight.

Was this review helpful? Yes 1
Devonport, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 6, 2014

Had a 1 bedroom apartment on the 4th floor Queens street side and I have never been to Melbourne and experienced noise like it. No sleep at all. Asked to be moved into the main building and the rooms were nicer and a little less noisy. Staff were lovely but this hotel is in need for an upgrade to double... More 

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Brisbane, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 31, 2014

Apartment 27 first floor, general appearance good. Trouble is huge windows are NOT double glazed or in any way soundproofed. Nightclub across the street, drunks staggering down the footpath yahooing, idiots with their "duff duff' stereos driving around, sirens, yeah great night NOT. To tip it off after the nightclub closes at 5am the cleanup crew moved in with the... More 

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Australia
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 27, 2014

Our first night was in a 1 bedroom apartment in a separate building on the first floor. Decor was sparse, carpet lifting but clean, but little that was welcoming. The noise from the nightclub across the road went until 3 in the morning and then the rubbish trucks started - no sleep that night. Queried reception as to whether we... More 

Was this review helpful? Yes 1
Launceston, Tasmania, Australia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 25, 2014

It was spacious and the living area was comfortable. The beds were clean and comfortable. The location is great. However it was an apartment that was certainly not luxurious or pristine; no "wow this is great" feeling upon arrival! Small things like the fan in the laundry / toilet / shower room didn't work and the kitchen needed a bit... More 

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Moss Vale, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 18, 2014

A few of us stayed here during F-1 Grand Prix, these apartments are privately owned and rented out and managed by Quest. Maintenance and cleanliness is very poor, no room service on Sundays or public holidays which we did not object to but it would have been nice if we were told, especially when two of the rooms ran out... More 

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Melbourne, Australia
1 review
2 of 5 stars Reviewed March 18, 2014

I can't believe this is a Quest. It's very shabby, but worst of all is the noise! And the smell. My room was in a separate building on the first floor. I gather other apartments might be privately rented as there was the stench of smoke in the foyer leaking into the room. I was fearful the lift was stop... More 

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