We had the pleasure of staying with Quest Fairfax House again for the weekend. We had a friend's wedding close to the city, and rather than drive back to Melton that night, we chose to stay in town. Having had a wonderful stay at Quest Fairfax House previously, we decided to book with them again. We were not disappointed. It... more

I have to say that the staff members at this place is brilliant. The girl on reception when I arrived was amazing, so friendly and helpful. She was always smiling. On check-in I was advised of all the normal restrictions for guests safety (no smoking, no parties or guests after 9pm) which is understandable, however she then answered all my... more

Personally I thought Fairfax House was great. As a 23 year old who was in Melbourne to celebrate a birthday with friends and have a good time, my priorities will obviously differ to those of a business traveler or family with small children. The location could not be better. Right in the middle of the city, on the supercool Little... more

Serioulsy, don't do it. We booked a 3 bedroom apartment, apartment 11. The three of us were there for 2 nights for a Monday/Tuesday work conference. It has to be the loudest hotel ever. Rubbish trucks at 3am in the morning, traffic, you name it and you can hear it. And this is on a Sunday & Monday night when... more

The service was poor. Went 5 days without fresh towels; a week without fresh linen; bedding, oven & dishes were dirty on arrival; furniture was dusty & there was no daily bedmaking or washing-up. The small Reception desk, manned by one girl, closed at 11 pm. There were no serving or oven dishes & only a small saucepan provided. There... more

6 of us stayed for a Girls Weekend for one Sat night in Feb. I booked a 3 bedroom apartment direct with them for $340 The location is a 5 min walk to most of the shops, however as this is at the top end of the street, i wouldnt want to be walking alone at night as it is... more

Studio Apartment 12 looked a modern loft design refit. Closer examination revealed black mould in the shower, with some sort of ad hoc repair job around the base. There was thick grime around the oven and cook top, and a grimy microwave. This was old stuff, hadn't been cleaned in an age. We didn't plan to use them, so we... more

We were overwhelmingly disappointed with our stay at this location - so much so, we checked out after one night and sought other accommodation. I would agree with a previous reviewer's comments that reception is surly and unwilling to help - ironically, they were most helpful when we were cancelling our booking (even doing it on line on our behalf... more

I was with a group of four people and we booked a 3 bedroom 2 bathroom apartment for four nights. Positives: - Good location. - Good sized apartment - huge kitchen well stocked with utensils and crockery etc. - Good sized well stocked bathrooms. One had a washer and dryer. - Good sized rooms and comfy beds. Negatives: - Reception... more