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Quest on Lonsdale

4.0 of 5 43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
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Quest on Lonsdale
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Quest on Lonsdale
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74 reviews from our community

Traveler rating
    8
    31
    29
    4
    2
See reviews for
11
18
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (20)
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Launceston, Australia
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a couple of night recently and it was ok, but there is much better accommodation in Melbourne that is more comfortable and contemporary and the same or cheaper price. The service was fairly good when I checked in, so no problems there. However the room was a bit old and tired and although tea and coffee... More

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed October 14, 2014 via mobile

We had a group of us stay at this hotel for the Melbourne Marathon.... our experience was terrible I will NEVER recommend this hotel to anyone. The car parking they offer is close to hotel, yet they fail to mention that you cannot access your car at all until 9am on sundays! There were 12 of us staying and one... More

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Numurkah, Victoria, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 21, 2014

We have stayed at Quest lonsdale several times while my husband had treatment at St Vincents Easy walking distance to hospital Staff are extremely helpful and go to extreme to help.Rooms are clean quite and well equipped. Hotel is close to shopping restaurants . Recommend!

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Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 21, 2014

Stayed whilst in Melborne for the footy and choosen due to its location. Requested and got an early checkin at 12:00.and all previous comments about the slow lift is so correct. Room looked a bit tired and probably neeeds a freshen up soon. The biggest let down of this place was the check in process. The lady that cecked us... More

Was this review helpful? Yes 2
Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear Traveller388 Thank you for sharing your feedback on your recent stay at Quest on Lonsdale. I apologise that on this occasion we have not lived up to your expectations. Should you wish to discuss your experiences with our team member further please feel free to contact our Client Relationship Manager - Sandi Gemmell - by contacting the property directly.... More

Warrnambool
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 14, 2014

I recently stayed here while on a work trip. We stayed in a two bedroom apartment, it was an easy walk to St Vs (where we were working) and convenient to the city attractions. The apartment was serviceable, but dated and the elevator was so old and slow i wasn't sure if we were going to make it at times... More

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear Felicity R, Thank you for taking the time to review Quest on Lonsdale. Please be assured that I shall pass your comments on to property management so that we can improve where needed. We hope to see you back again in the near future. More

Melbourne, Australia
1 review
5 of 5 stars Reviewed September 3, 2014

Its all happening at Quest ,on Lonsdale. Courteous ,impeccably mannered, receptionists .Must also compliment room service personnel, on their professional manner . People that are genuinely concerned about your welfare and stay. High standards of hygiene ,cleanliness were the norm ,with bathroom ,spa ,an open invitation for total relaxation.. And the deal breaker ......Fluffy towels.. I would highly recommend ,Quest... More

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Bangalore, India
Top Contributor
67 reviews 67 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 25, 2014

Was here for a weeks stay after staying at another hotel for a couple of weeks - comparisons were stark. The room though had decent space, has old fittings worn out carpet and rusty kitchen utensils. The room key was lousy, took an average of four passes before opening the doors. On my first day I had to get the... More

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear AniruddhM, Thank you for taking the time to share your experiences following your stay with us. Your comments have been passed onto the property manager so that we can work on improving these areas. We hope to see you back at Quest on Lonsdale again in the future. More

Geelong, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 23, 2014

Wow..what to say. Starting with the positive. The staff were very friendly and the rooms were kept very clean. I stayed for 4 nights in order to be central to town and the location is great of course walking distance to most things. Now for the not so great...The place is in need of renovation. Whilst there was a sign... More

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear Bunchof5 Thank you for your review of your recent stay at Quest on Lonsdale. I apologise that on this occasion we have not lived up to your expectations and appreciate you taking the time to share your concerns. I will address these concerns with the property manager and should you wish to discuss this further please feel free to... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 5, 2014

We booked a basic room for two people and were upgraded upon arrival to a room with a balcony over Lonsdale St. The staff were most helpful with directions and explaining how to use the discount parking voucher. The lift seemed a little slow the first time we used it, but was OK on subsequent uses. Initially had trouble using... More

Review collected in partnership with this hotel

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Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 27, 2014

Stayed here on business & needed to get to the car during the night. No after hours access to the car unless you pay a fee. Burn marks on the kitchen laminate. Lift has more squeaks and rattles than a 1940's railcar. Shower over bath. Really. This is 2014 people!

Was this review helpful? Yes
Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear Woody3366, Thank you for your review of your recent stay at Quest on Lonsdale. I apologise that on this occasion we have failed to live up to your expectations. I will certainly raise your comments with the property manager so that we can work on these issues. We hope to see you back at Quest on Lonsdale again in... More

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Additional Information about Quest on Lonsdale

Address: 43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest on Lonsdale 4*
Number of rooms: 53
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Also Known As:
Quest On Lonsdale Hotel Melbourne

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