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Quest on Lonsdale

43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
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1 room 1 guest
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Quest on Lonsdale
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97 Reviews from our TripAdvisor Community

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    39
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (28)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (19)
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Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Location was excellent close to tram stop, and underground rail stop. Bed configuration was good. Queen bed in one room and twin beds in 2nd room. Apartment was at the front of the building, very, very noisy, even though reasonably clean, bathroom was tired and needed revamping.

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1 review
2 of 5 stars Reviewed 1 week ago

Badly in need of an upgrade of rooms. The beds and pillows are so badly worn and uncomfortable. The room is set up so that the bedroom door cannot close. Service is average. It has a nice basis and reasonable location. I did not sleep at all there due to discomfort.

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Travelers are raving about these Melbourne hotels

Victoria, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed two nights for a work trip and I can't say my experience was very satisfying. The rooms are nice however I found a lot of issues; the shower was terrible (no pressure and kept cutting in and out) the bathroom floor was incredibly slippery, the toilet seat was broken. The bed was on wheels and every time I... More 

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Matt941, Thank you for sharing your feedback from your recent stay with us at Quest on Lonsdale. Please be assured that your comments have been passed onto the property manager to ensure that we improve for the future, i am however delighted to read that you enjoyed our fabulous location and spacious fully contained apartments. We hope to see... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location wise.. Pretty good.. But room are very small.. Decor leaves at lot to be desired! Bathroom.. Very very ordinary.. Rooms very small. Would not recommend at all..furniture very uncomfortable.we had to call for maintenance to attend our room three times.. Change light bulbs.. Fix heating.. Seal gap in sliding door Keating to very small outdoor balcony..

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Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Barbcapri56, Thank you so much for sharing your review from your recent stay with us. We apologise that your experience with us did not live up to your expectations and we hope to have the opportunity to have you stay with us again at Quest on Lonsdale. Kind regards More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a returning guest, I knew what to expect from this hotel, although the service I received was unexpected. Check in was unpleasant with the Wednesday evening receptionist quite rude and non welcoming. She misplaced my credit card, told me she had given it back, but found it on the floor. No apology. She then told a guest to 'get... More 

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Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Milicow, Thank you so much for taking the time to write your review of your return stay at Quest on Lonsdale. Please accept our sincerest apologies regarding the customer service you received during your check in with us. We have taken steps to train the staff member in question to ensure that we provide all of our guests with... More 

Melbourne, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 23, 2015

This hotel is in a great location. In my opinion, this is the better part of the CBD. Everything is in walking distance and I was delighted with how easily I could get everywhere. A bonus in my opinion is that no trams runs on Lonsdale street, so the street noise isn't an issue. That being said, if your room... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2015

My friends and I got an apartment to stay in after a girls night out. We found the man at the front desk wasn't that friendly at all. And when we got to the room, it was okay but could definitely do with a spruce up considering what we paid for the room. Now the WORST part was that when... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 9, 2015

The location of the apartment is quite good with Spencer St a few blocks away and Chinatown literally at your door. I was a little disappointed at the appearance of the apartment. The furnishing was a little run down, however the bed was comfortable. If you book a 1 bed apartment, beware the bathroom is small and the bath itself... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
81 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed May 4, 2015

Perfectly located for the theatres near the Spring Street end of Lonsdale Street. Lots of fantastic late night restaurants close by. Good sized apartment with balcony overlooking the tree lined Lonsdale Street. The bed was comfortable. Tastefully decorated and the hotel staff were accommodating. The only complaint was on our return at 10.30pm the door to entrance of hotel was... More 

Was this review helpful? Yes 1
QOL, Director of Sales at Quest on Lonsdale, responded to this review

Dear yogaflowjo Thank you for sharing your feedback following your stay with us and it is wonderful to hear that you enjoyed our property and location. We apologise for the inconvenience you experienced with your key card. I can assure you that our focus is always to ensure that our guests enjoy their stay with us and are glad to... More 

Adelaide, Australia
Level Contributor
115 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed April 30, 2015

I stayed here for two nights recently because it was close to the workplace I was visiting. Right in the heart of Lonsdale St. and a stone's throw from Chinatown and several big theatres, the location is fantastic. There are plenty of restaurants and virtually next door there is a small IGA which also features a liquor outlet. The room... More 

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