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All 171 Melbourne hotels

Quest on Lonsdale

4.0 of 5 Hotel   |   43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
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Quest on Lonsdale
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Ranked #110 of 171 Hotels in Melbourne
A recent review
3 of 5 stars reviewed 4 days ago
Felicity R Warrnambool
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70 reviews from our community

Traveler rating
    8
    30
    27
    4
    1
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11
17
9
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Warrnambool
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed here while on a work trip. We stayed in a two bedroom apartment, it was an easy walk to St Vs (where we were working) and convenient to the city attractions. The apartment was serviceable, but dated and the elevator was so old and slow i wasn't sure if we were going to make it at times... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Its all happening at Quest ,on Lonsdale. Courteous ,impeccably mannered, receptionists .Must also compliment room service personnel, on their professional manner . People that are genuinely concerned about your welfare and stay. High standards of hygiene ,cleanliness were the norm ,with bathroom ,spa ,an open invitation for total relaxation.. And the deal breaker ......Fluffy towels.. I would highly recommend ,Quest... More

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Bangalore, India
Top Contributor
59 reviews 59 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was here for a weeks stay after staying at another hotel for a couple of weeks - comparisons were stark. The room though had decent space, has old fittings worn out carpet and rusty kitchen utensils. The room key was lousy, took an average of four passes before opening the doors. On my first day I had to get the... More

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear AniruddhM, Thank you for taking the time to share your experiences following your stay with us. Your comments have been passed onto the property manager so that we can work on improving these areas. We hope to see you back at Quest on Lonsdale again in the future. More

Geelong, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Wow..what to say. Starting with the positive. The staff were very friendly and the rooms were kept very clean. I stayed for 4 nights in order to be central to town and the location is great of course walking distance to most things. Now for the not so great...The place is in need of renovation. Whilst there was a sign... More

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear Bunchof5 Thank you for your review of your recent stay at Quest on Lonsdale. I apologise that on this occasion we have not lived up to your expectations and appreciate you taking the time to share your concerns. I will address these concerns with the property manager and should you wish to discuss this further please feel free to... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 5, 2014

We booked a basic room for two people and were upgraded upon arrival to a room with a balcony over Lonsdale St. The staff were most helpful with directions and explaining how to use the discount parking voucher. The lift seemed a little slow the first time we used it, but was OK on subsequent uses. Initially had trouble using... More

Review collected in partnership with this hotel

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Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 27, 2014

Stayed here on business & needed to get to the car during the night. No after hours access to the car unless you pay a fee. Burn marks on the kitchen laminate. Lift has more squeaks and rattles than a 1940's railcar. Shower over bath. Really. This is 2014 people!

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear Woody3366, Thank you for your review of your recent stay at Quest on Lonsdale. I apologise that on this occasion we have failed to live up to your expectations. I will certainly raise your comments with the property manager so that we can work on these issues. We hope to see you back at Quest on Lonsdale again in... More

Sydney, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 26, 2014

When we arrived at Quest we were quite happy by the look of the building upon entering, checking in was very quick with staff there. The rooms were pretty good with a kitchen and clean-ish bathroom. The room that we were staying in was looking in a side street so we didn't really have much of a view. There was... More

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Anna D, Director of Sales at Quest on Lonsdale, responded to this review

Dear ilikeholidays6668 Thank you for taking the time to share your great experiences with us at Quest on Lonsdale. I will pass your feedback on to our team and we look forward to welcoming you back in the future. More

Canberra
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 1, 2014

This place was booked for me for a night through work so I didn't know much about it before I arrived. The check-in was very slow as there was some mix up with the days of my booking, but I found it very annoying to have the reception person staring at the computer screen for ages rather than telling me... More

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Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear G0Mac, Thank you for taking the time to review your recent stay with Quest on Lonsdale and we are saddened to see that you were disappointed with some aspects of your stay. Please be assured that your feedback has been passed on to the property manager and he is currently reviewing our check in process to ensure that we... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed May 12, 2014

Close to china town, within the cbd area, only walking distance to federation square and all the shops. Overall I have no problem in recommending these apt to travellers. Well priced also. the apts. Are fully furnished with cooking facilities which can be an advantage, we were travelling for four mounths and this was very good for us because we... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear boros29, Wow! What a great review! Thank you for taking the time to share your feedback from your recent stay with us at Quest on Lonsdale. I am delighted to read that you enjoyed our apartment facilities, our fabulous location and your overall experience with us. We hope to welcome you back to Quest on Lonsdale in the near... More

Brisbane, Australia
1 review
2 of 5 stars Reviewed May 11, 2014 via mobile

Room was dirty, we had to clean yhe bath/shower ourselves. Even though they called to confirm 3 days prior they still gave us the wrong room type. Not impressed at all plus it was over easter so front desk hours were limite

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Maxxie87, Thank you for taking the time to review your recent stay with Quest on Lonsdale and we are saddened to see that you were disappointed with some aspects of your stay. Please be assured that your feedback has been passed on to the property manager so that it can be rectified as soon as possible. We hope to... More

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Additional Information about Quest on Lonsdale

Address: 43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest on Lonsdale 4*
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Also Known As:
Quest On Lonsdale Hotel Melbourne

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