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All 172 Melbourne hotels

Quest on Lonsdale

4.0 of 5 Hotel   |   43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
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Quest on Lonsdale
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66%
Ranked #98 of 172 hotels in Melbourne
A recent review
5 of 5 stars reviewed 1 week ago
edsellemus Melbourne, Australia
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54 people have reviewed this hotel

Traveler rating
    6
    26
    20
    2
    0
See reviews for
9
12
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Excellent, good check in system without reception, super clean and with all the expected features, great location as well, good size room with a window to city skyline, Balcony is just right. Not in the heart of CBD but just close enough to walk around into the CBD effortlessly.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear edsellemus, Thank you for taking the time to share your glowing review from your recent stay with us. I am delighted to read that you found our apartments to be convenient, well sized and most importantly clean. It was a pleasure to have you stay with us and we hope to welcome you back to Quest on Lonsdale in... More

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed twice in the last week at Quest and enjoyed our stay.It is close to the theaters and parking is only a minutes walk.The number of breakfast choices in the area is amazing.Also a short walk to Chinatown and countless restaurants.Worth the stay.Everything was in working order although a refit of the bathrooms is probably due.The rooms were... More

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Simon K, Thank you for taking the time to share such a lovely review from your recent stay with us. I am delighted to hear that you enjoyed your stay and the selection of fantastic restaurants that surround us. With regards to the bathroom maintenance of your apartment, i have forwarded your comments onto the General Manager who is... More

San Diego
2 reviews
5 of 5 stars Reviewed 4 weeks ago

If you're coming to Melbourne, and looking for a wonderful hotel in a central location, look no further than the Quest on Lonsdale. I am a university professor from the USA, and I do a significant amount of travel. This hotel is an absolute gem. The staff are absolutely wonderful. They are exceptionally helpful, friendly, and knowledgeable. They go out... More

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Anne S, We would like to say a big thank you to you for taking the time to share your wonderful review on Trip Advisor. I have forwarded your lovely comments on to the fantastic front office team to ensure they are aware they are doing a great job! It was an absolute pleasure to have you stay with... More

Sydney, Australia
1 review
4 of 5 stars Reviewed March 7, 2014

Positive experience: large room, well-furnished, absolutely quiet, adequate supplies of crockery, glassware and cooking utensils. Very comfortable bed and good quality linen (sheets and towels) Reception is not staffed 24 hours (after-hours access by swipe card). Would happily stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear MichaelBumblebee, Wow what a lovely review! I am delighted to read that you enjoyed your stay and had a positive experience with us. I have forwarded your lovely comments onto our great team and we hope that we have the pleasure of seeing you again in the future. Kind Regards, Amanda Rickard Director of Sales, Quest on Lonsdale More

Melbourne, Australia
1 review
3 of 5 stars Reviewed March 6, 2014

I found the room to be ok. BUT there is no air conditioning, it was boiling hot. The lift was extremely poor and slow. I was woken at 5 am by the garbage truck emptying about 30 garbage bins below my room. The hotel definitely needs refurbishment. The staff were all pleasant and helpful and the man at the front... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Amanda R, Director of Sales at Quest on Lonsdale, responded to this review

Dear Marnie K Thank you for writing your review and sharing your feedback as it is important for us so that we can improve. I sincerely apologize as it seems that your experience with us did not live up to your expectations. We are currently investigating all air conditioning units in our apartments so that we can identify which room... More

Alice Springs, Australia
Top Contributor
56 reviews 56 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

Situated at the edge of the city centre but still in walking distance to all anyone would need in the city. Too far from train/airport link to walk with suite cases. Very pleasant front desk staff, we never seem to have problems with staff anywhere in the world, just some are better than others, human nature. Public transport, china town,... More

Was this review helpful? Yes
QOL, Director of Sales at Quest on Lonsdale, responded to this review

Dear Oldie_9, I am delighted to read that you enjoyed your recent stay with us at Quest on Lonsdale, thank you very much for your kind words and thoughtful travel tips, it is very much appreciated. Please be assured that i have passed your positive comments onto our fantastic Reception team. It was a pleasure to have you stay with... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2014

Stayed 7 to 9 Feb as a couple in an Executive spa room and overall experience was good. As mentioned in other reviews, the staff were very helpful: our flight was delayed and twice received a call to check how far away we were incase we arrived after staff left. Room was clean and lovely and quiet. Our room faced... More

Was this review helpful? Yes
QOL, Director of Sales at Quest on Lonsdale, responded to this review

Dear Liz H, Wow, what a lovely review! Thank you for taking the time to share such lovely feedback from your recent stay with us. I am delighted to read that your overall experience was enjoyable. I have forwarded on your comments to the General Manager Peter in relation to water spreading onto the carpet from the Spa bath and... More

Harball
Contributor
17 reviews 17 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 15, 2013

I travel quite a bit for work and am often woken up with traffic, door slamming or showers, however the Quest has got to be the quietest hotel ever! Not a peep or a sound in the middle of Melbourne CBD. I thought the quest was a reasonable priced, centrally located hotel/apartment.

Was this review helpful? Yes 4
QOL, Director of Sales at Quest on Lonsdale, responded to this review

Dear Harball, Thank you for sharing such a lovely review from your recent stay with us. It was a pleasure to have you and we look forward to welcoming you back to Quest on Lonsdale in the near future. In the mean time, if there is anything that we can assist you with please don't hesitate to contact us. Warmest... More

Den Bosch, The Netherlands
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2013

Helpful staff, let us check in early and kept our bags for several hours before we left. The room was nothing special but perfectly reasonable and the bedroom with balcony over the street was nice. This end of Lonsdale is fairly quiet so you can sleep pretty well. Quite handy to the Eastern end of the city, nice place to... More

Was this review helpful? Yes 2
QOL, Director of Sales at Quest on Lonsdale, responded to this review

Dear Alexander_bw, Thank you for taking the time to share your feedback from your recent stay with us. It is a pleasure to hear such a glowing review and i will certainly pass on your lovely comments to our fantastic front office team. It was a pleasure to have you and if there is anything we can do to assist... More

Brisbane
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 20, 2013

Quest on Lonsdale is in a good location close to restaurants and to shops. It's also within good walking distance to Southbank, the Casino and Convention Centre and public transport. The room - I had a one bedroom apartment - was comfortable and quiet. There were a couple of minor maintenance issues in the room - the most obvious being... More

Was this review helpful? Yes
QOL, Director of Sales at Quest on Lonsdale, responded to this review

Dear CheetahgirlBris, I would like to start by saying a big thank you for taking the time to share such a lovely review from your recent stay with us. I absolutely agree that our location is fantastic along with our front office staff. I have forwarded on your comments to Peter the General Manager regarding the apartment kitchen counter top... More

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Additional Information about Quest on Lonsdale

Also Known As:
Quest On Lonsdale Hotel
Quest On Lonsdale Hotel Melbourne
Address: 43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service
Hotel Style:
#81 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest on Lonsdale 4*
Official Description (provided by the hotel):
Quest on Lonsdale provides 4 star serviced apartments in the centre of Melbourne. Located at 43 Lonsdale Street, between Spring and Exhibition Streets, Quest on Lonsdale is at the heart of the theatre, restaurants and government departments. Melbourne's key attractions are all within walking distance or if you prefer, a short tram ride. With apartments suitable for long term stays, Quest on Lonsdale can offer weekly and monthly rates for extended corporate and leisure accommodation. ... more   less 
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