We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel amenities
Special Offer
Free Breakfast Offer
Novotel Melbourne on Collins
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Novotel Melbourne on Collins to your Saves list
Ranked #33 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
Write a Review

3,140 reviews from our community

Traveler rating
    1,303
    1,394
    326
    77
    40
See reviews for
835
1,222
250
499
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3140)
  • Mar-May only
    (803)
  • Jun-Aug only
    (768)
  • Sep-Nov only
    (771)
  • Dec-Feb only
    (798)
All months
There are newer reviews for Novotel Melbourne on Collins
See the most recent reviews
A TripAdvisor Member
4 of 5 stars Reviewed January 16, 2011

I was particularly pleased with how quiet my room was as the hotel is in a fairly busy area. Location was great, all services were good and the staff were terrific.

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed January 14, 2011

During a difficult time, the staff at Novotel showed compassion, care, generosity and friendliness that I have not experienced at any other hotel. I will return whenever I next go to Melbourne.

Was this review helpful? Yes
Canberra
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 14, 2011

A great location with friendly and helpful staff along with a quality restaurant. We stayed in the Premier Room requesting a king sizebed. The bed was two singles pushed together, it was also very hard and overall a bad nights sleep was had.

Was this review helpful? Yes
GM-Novotel-Melbourne, Manager at Novotel Melbourne on Collins, responded to this review

Dear 'LouiseACT' Thank you very much for your review. I am very pleased to read that you found our location, staff and restaurant to be to your liking. Please accept my apologies if your king bed felt as if it was two singles. We have a system in place to ensure that this does not impact our guests and I'd... More 

Coffs Harbour NSW
1 review
4 of 5 stars Reviewed January 13, 2011

Novotel on Collins is well located in the Melbourne CBD. We were made to feel very welcome in a well managed facility. The staff were very professional and welcoming. The restaurant was also very good. I would stay again and recommend the hotel to others.

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed January 13, 2011

A great hotel with very comfy beds and lovely room. Big bonus having free internet access in the bar. Only problem was difficulty adjusting the room temp as it kept returning to set temp which was too warm for night. Excellent, friendly service.

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed January 11, 2011

We enjoyed our stay immensely and the service and help was exceptional. The rooms were a very good size, very clean and comfortable. Will definitely be returning for a longer stay next time.

Was this review helpful? Yes
A TripAdvisor Member
4 of 5 stars Reviewed January 11, 2011

Thought the staff tried a little too hard to be friendly, it is not really neccesary for every staff member to acknowledge you ecery time you make eye contact. Found the room not very well sound proofed.

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed January 11, 2011

Great service, very friendly staff and excellent location in the heart of the city.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Melbourne on Collins? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Very good(37)
  • Friendly and helpful(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Great Hotel(7)
  • Executive suite(7)
  • Short walk(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Cheap Tickets, HotelTravel.com, getaroom.com, Agoda, Despegar.com, EasyToBook, Booking.com, TripOnline SA, ACCOR and Tingo so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#23 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#27 Business Hotel in Melbourne
#32 Luxury Hotel in Melbourne

216 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Dining (8)
Viewed
Bathroom (21)
Viewed
Room/suite (86)
Viewed
Hotel & grounds (21)
Viewed
View from room (14)
Viewed
Pool/beach area (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Dining (8)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay