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All 171 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #33 of 171 Hotels in Melbourne
Certificate of Excellence 2014
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3,140 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Melbourne on Collins
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A TripAdvisor Member
4 of 5 stars Reviewed January 16, 2011

I was particularly pleased with how quiet my room was as the hotel is in a fairly busy area. Location was great, all services were good and the staff were terrific.

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A TripAdvisor Member
5 of 5 stars Reviewed January 14, 2011

During a difficult time, the staff at Novotel showed compassion, care, generosity and friendliness that I have not experienced at any other hotel. I will return whenever I next go to Melbourne.

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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 14, 2011

A great location with friendly and helpful staff along with a quality restaurant. We stayed in the Premier Room requesting a king sizebed. The bed was two singles pushed together, it was also very hard and overall a bad nights sleep was had.

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GM-Novotel-Melbourne, Manager at Novotel Melbourne on Collins, responded to this review

Dear 'LouiseACT' Thank you very much for your review. I am very pleased to read that you found our location, staff and restaurant to be to your liking. Please accept my apologies if your king bed felt as if it was two singles. We have a system in place to ensure that this does not impact our guests and I'd... More 

Coffs Harbour NSW
1 review
4 of 5 stars Reviewed January 13, 2011

Novotel on Collins is well located in the Melbourne CBD. We were made to feel very welcome in a well managed facility. The staff were very professional and welcoming. The restaurant was also very good. I would stay again and recommend the hotel to others.

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A TripAdvisor Member
4 of 5 stars Reviewed January 13, 2011

A great hotel with very comfy beds and lovely room. Big bonus having free internet access in the bar. Only problem was difficulty adjusting the room temp as it kept returning to set temp which was too warm for night. Excellent, friendly service.

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A TripAdvisor Member
5 of 5 stars Reviewed January 11, 2011

We enjoyed our stay immensely and the service and help was exceptional. The rooms were a very good size, very clean and comfortable. Will definitely be returning for a longer stay next time.

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A TripAdvisor Member
4 of 5 stars Reviewed January 11, 2011

Thought the staff tried a little too hard to be friendly, it is not really neccesary for every staff member to acknowledge you ecery time you make eye contact. Found the room not very well sound proofed.

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A TripAdvisor Member
5 of 5 stars Reviewed January 11, 2011

Great service, very friendly staff and excellent location in the heart of the city.

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Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Very good(37)
  • Friendly and helpful(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Great Hotel(7)
  • Executive suite(7)
  • Short walk(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#23 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#27 Business Hotel in Melbourne
#32 Luxury Hotel in Melbourne

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