We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Melbourne on Collins

#36 of 173 Hotels in Melbourne
Certificate of Excellence
4.5 of 5
Hotel website
270 Collins Street, Melbourne, Victoria 3000, Australia
Novotel Melbourne on Collins
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #36 of 173 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 1, 2011
JoJo094 Melbourne, Australia
Write a Review

3,355 reviews from our community

Traveler rating
    1,375
    1,474
    373
    83
    50
See reviews for
878
1,296
261
543
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3355)
  • Mar-May only
    (902)
  • Jun-Aug only
    (766)
  • Sep-Nov only
    (771)
  • Dec-Feb only
    (916)
All months
There are newer reviews for Novotel Melbourne on Collins
See the most recent reviews
A TripAdvisor Member
4 of 5 stars Reviewed August 1, 2011

We have stayerd at this hotel on many occasions. It is very convenient to all entertainment and the dinner is just excellent. Buffet breakfast is also excellent. Service is very good I just really enjoy staying at this hotel. When in town for the day, always go to the bar for drinks and snack before heading home in the busy... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 1, 2011

We were happy with the hotel and loved the fabulous location. Right in the city centre. The rooms are large and comfortable, not overly modern but kept nice and clean etc. Room service was great, especially the chicken pizza and nachos!

Was this review helpful? Yes 1
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Dear JoJo094, Thanks very much for your review and I'm really pleased that you enjoyed your stay. Kind regards, Hayden Hughes General Manager More 

sydney
Top Contributor
147 reviews 147 reviews
44 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed July 31, 2011

We had a quick trip to Melbourne for the weekend staying on a Sunday night. It is an easy flat walk from the bus terminus (we caught the bus from the airport). As with most Novotels one has to catch two lifts, the first one from the ground level to reception and the second one from reception to your room... More 

Was this review helpful? Yes 1
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Dear Chris19531955, Thank you for taking the time to write such a detailed review of the hotel. For your next visit, you may wish to travel by Starbus or Skybus as both companies can drop you off at the hotel entrance. Our Concierge will be pleased to make the booking on your behalf. I appreciate your feedback and hope to... More 

Perth WA
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 30, 2011

The hotel was well appointed, close to the train station, the centre of town for shopping and those fantastic Melbourne laneways. The fitness centre and indoor pool were good. Rooms were what you would expect of this standard of hotel. Staff were friendly and helpful. We didn't eat at the hotel - but why would you when there are so... More 

Was this review helpful? Yes
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Dear Danbry23, Thank you very much for your review, and I'm pleased that we could help you have such a good time in Melbourne. Kind regards, Hayden Hughes General Manager More 

melbourne
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2011

Stayed here as we went to see Love Never Dies. Great location - close to everything. Service was good - booked a queen room as there were no twin left but asI was sharing with my Mum they bought in a roll away single for the night while we were out which was nice. Rooms however were too hot &... More 

Was this review helpful? Yes
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for review us. I'm pleased that you enjoyed the hotel and it's great that The Regent Theatre (Love Never Dies) is just a short stroll from our door. I am sorry that you could hear some road noise from Collins Street. The vast majority of our rooms look into an enclosed atrium and this might be... More 

Adelaide, Australia
1 review
2 of 5 stars Reviewed July 29, 2011

We booked a room here for 2 nights as part of a special deal from Qantas to visit a couple of exhibitions that were on in Melbourne. While one doesn't expect much from a central city hotel like this, it was fine as far as comfort and convenience. However, I was astonished to discover that internet access was not free,... More 

Was this review helpful? Yes
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Dear lizrunciman, Thank you very much for your review. I am sorry that our internet pricing was higher than you were expecting. To clarify, we do have a range of internet options available including $27.50 for 24 hours or $66 for one week. In addition to this, we have installed Apple iMacs in our bar area which provide free internet... More 

Hotel Review Summarization

What travelers say

  • Buffet breakfast(25)
  • Friendly and helpful(19)
  • Very good(18)
  • Valet parking(7)
  • Shopping mall(6)
  • Would highly recommend(5)
  • Rooms are clean(5)
  • High standard(4)
  • Would definitely stay(3)
  • Short walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

446 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (225)
Viewed
Room/suite (97)
Viewed
Dining (17)
Viewed
Hotel & grounds (25)
Viewed
Pool/beach area (4)
Viewed
View from room (17)
Viewed
Bathroom (23)
Viewed
Other (42)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (190)
Viewed
Amenities (10)
Viewed
Double Room (32)
Viewed
Executive Suite (31)
Viewed
King Premier Room (29)
Viewed
Pool (12)
Viewed
Restaurants and Bars (22)
Viewed
Standard Room (33)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (9)
Viewed
Dining (8)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question