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All 171 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
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86%
Ranked #32 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Samantha S Melbourne, Australia
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2,909 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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English first
Melbourne, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

We had one of the larger queen rooms and I couldn't fault it. Bed was amazingly comfortable, everything was clean And staff were helpful. We are accor members so had breakfast as well for half price, loved being able to make our own fresh juice.

Review collected in partnership with Accorhotels.com

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Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean room, good breakfast ( you'll get 50% discount with becoming accor member ) Great location because just next to cafes & shopping arcade in Melbourne city Recommend this place for traveller that wants to feel the vibe on Melbourne Will be back to this hotel if we went to Melbourne again

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Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The rooms are lovely though sometimes a long way from the lifts (I had to take about 4 turns down corridors to get to my room last time). Buffet breakfast is good but last time I stayed they weren't filling up the dishes as soon as they were empty (had to wait for more bacon, then another wait for baked... More

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Perth, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here numerous times and we each time we leave with the same impression - "Cant wait to come back to the Novotel on Collins" Location is perfect - no need to use the tram ! Thank you Novotel !

Review collected in partnership with Accorhotels.com

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Hobart, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Friendly and polite staff, large clean room, close to everything. We only needed to stay for one night this was the perfect spot for us. The buffet breakfast was superb. We will make this. Our go to hotel for future stays.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to write and post a review . How wonderful to read that we left such a lasting impression on you despite your short visit. What a great compliment to know that we are now your “Go to Hotel”. I will share your comment with my team to remind them that small things can have a... More

Australind, Australia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is close to the Mall, Southern Cross Station, Southbank, Casino, Tram & walking distance to china town. We had a smooth check-in & check-out process & they held our bags for us until our late departure. The bar has happy hour between 5.30 - 6.30pm which we used both nights of our stay. The room was on the 14th... More

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GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to post a positive review. Wonderful to read that our location and the services we provide made for such an enjoyable time in Melbourne. Should you plan a future visit please ask my team ( which is friendly and helpful as you know ) about our pillow menu. Surely we can find a pillow that... More

Queensland
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Positives - Great location, comfortable beds, spacious room; we were on floor 14. Worth paying for the location and the other comforts of being right in the city. Our room was very clean, overlooked Collins Street and was quite spacious. A very pleasant stay for 6 nights. Negatives - The food was not great - first night after a long... More

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GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your having chosen to stay with us and for your review. I am very sorry that we did not live up to your expectations with everything , but I appreciate knowing what we need to do better and apologise for the manner you were treated. It is good that you had enjoyable time in Melbourne and we... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have used this hotel irregularly over the past many years and still love it. Location is great as it is close to theatre precinct, Southbank, Casino, etc. Everything seems to be done with a minimum of fuss and a smile on their faces--clearly the staff are happy to work here. Breakfast was the usual buffet style but there are other... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to post a detailed review. How wonderful to read that our central location and my happy, smiley team make it a joy to stay with us. We have listened to feedback and not everybody wanted to eat full buffet breakfast so I am pleased that this choice we made is well received by you and... More

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Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Friendly and helpful(37)
  • Very good(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Short walk(7)
  • Great Hotel(7)
  • Executive suite(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Reservation Options:
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

169 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Family Hotel in Melbourne #26 Romantic Hotel in Melbourne #27 Business Hotel in Melbourne #31 Luxury Hotel in Melbourne #32 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
Number of rooms
380

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