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All 171 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #32 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Mackas12 Adelaide, Australia
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3,126 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

Two nights room OK Great location. Staff Ok although no effort made to carry our bags. They charge for Wi-FI $ 24 bucks seems a bit over the top. Breakfast buffet quite nice but extra cost. All in all OK but ....for the money expect more than we got.

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Wellington, New Zealand
Top Contributor
124 reviews 124 reviews
67 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First off, the location is great - an easy walk to all the downtown shops and restaurants. All the staff I encounted were also very friendly. The room itself was a decent size, clean and modern with a comfy bed. Overall I can't complain about anything. It is a pretty long walk from the lifts to the actual rooms so... More 

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Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your sharing your complimentary review via tripadvisor. How wonderful to read that we delivered and impressed with everything we promise. And yes, if we can help with any special request you might have for a future visit please just ask my friendly team. We certainly look forward to welcome you back. Sincerely, Antony Platford General Manage More 

Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Decided to stay in city with family as went to etihad stadium for soccer. Hotel is in fantastic area and close to everything. I stayed in a twin room as there were two adults and two children. The room was huge and nice bathroom but only fault is the bathroom door could do with a paint as had lots of... More 

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Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for posting your kind review. I am happy to know that you and the family had an enjoyable stay and like our rooms. Thank you for your feedback and informing me about the door that needs repainting. I will investigate and bring forward scheduled painting. Please accept how sorry I am about the shutdown of one the lifts... More 

Chelsea
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, close to everything, staff very friendly and helpful. Rooms very comfortable. At present the shopping complex next door is being renovated so there is a little noise in the mornings however we were advised of this at time of booking and it was minimal. Great place to stay!

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Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your encouraging comment. It is always great to know we succeeded in what we promise. My team and I would love to welcome you back for a future visit and thank you very much for sharing your experience via tripadvisor. Sincerely, Antony Platford General Manager More 

Gold Coast, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel location was close to the shops, and restaurants in the cbd. Definitely a good location if you are visiting Melbourne for the first time. The views were not that great but the room was very clean and we could leave our bags at the reception the whole day after we checked out at 9 am in the morning... More 

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Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review. Being so centrally located does mean we have no sweeping views of Melbourne's Skyline but our location makes it is easy to get around to all attractions by foot. I am delighted that you enjoyed your first visit to our town and that we added a little extra service with luggage storage so you could... More 

wollongong
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We have stayed at the Novotel on Collins many times but if you are wanting a quiet place to stay forget it at the moment as the main arcade under the hotel is being demolished and the construction noise is loud. Work is expected to go on for many many months. We did get notice from the hotel about the... More 

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your continued support and for your review. I am always happy to read that the consistently great service my team provides has you return to us and that this never fails to add to an enjoyable time whilst in Melbourne. The adjoining shopping complex refurbishment is exciting and moving along at great speed and we, just like... More 

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Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Friendly and helpful(37)
  • Very good(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Great Hotel(7)
  • Executive suite(7)
  • King size bed(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#23 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#26 Business Hotel in Melbourne
#31 Luxury Hotel in Melbourne

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