We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel amenities
Special Offer
Free Breakfast Offer
Novotel Melbourne on Collins
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Novotel Melbourne on Collins to your Saves list
Ranked #33 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
D N
Write a Review

3,140 reviews from our community

Traveler rating
    1,303
    1,394
    326
    77
    40
See reviews for
835
1,222
250
499
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (3140)
  • Mar-May only
    (803)
  • Jun-Aug only
    (768)
  • Sep-Nov only
    (771)
  • Dec-Feb only
    (798)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Take groups all over the country and internationally. The staff here are second to none, rarely do you find a whole team that know and present true hospitality. They met my passengers requests and needs with a smile, and nothing was too much trouble. Meals were excellent, rooms clean and spacious. Location provides easy access to shopping, transport and waterfront.... More 

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for taking the time to write a review in your busy schedule. Your comment- praise means a lot to us as you travel extensively with large groups and it is your business to know what service and hospitality means. Thank you for acknowledging that it is not just our location but the extra mile my team willingly goes... More 

Sydney, Australia
Top Contributor
68 reviews 68 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm rarely pleasantly surprised with hotel stays because I do a lot of research. But, Novotel on Collins has done it. Great everything with the room much larger and more modern than anticipated. Also great value for the nights before Christmas.

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time in posting this complimentary review.. It is great to find out that we lived up to expectations plus a lot more. I hope we can see again in the future. Sincerely, Antony Platford General Manager More 

melbourne
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a special weekend away with my husband in the heart of the city as we do live about an hour away in the suburbs. We arrived and planned to use valet parking as parking in the city is expensive so having the luxury of valet parking was well worth the cost. Our car was immediately picked up by... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you, my team and I are thrilled that your trip to town was such a wonderful experience. We appreciate you sharing this via TripAdvisor. We would love to welcome you back if ever you decide you need a night in the city. Sincerely, Antony Platford General Manager More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Novotel is convenient and highly accessible to various places of attraction - 5 minutes walk to Flinders Street Station; 3 minutes away from Southern Cross Station by tram; 25 minutes away from St Kilda Beach by tram 112, a stone's throw away from Regent Theatre. There are lots of fantastic cafés and restaurants near it. Major shopping malls like the... More 

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for highlighting what we do well and for your review. Your encouraging words help us towards offering all our guests the total experience. This can only be achieved if we pay attention to the smallest of details.and we thank you for reminding us of the importance. We hope to welcome you back on a future visit for another... More 

Sydney, Australia
Top Contributor
106 reviews 106 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here regularly and find the location to be prime for enjoying the city if on a short stay. In the middle of the city and offering valet parking (though i find the price steep at almost $40) the hotel sits right near bourke street mall and on Collins street with a huge number of shops. The hotel is... More 

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your time to write a positive review. Your loyalty and continued support is extremely appreciated as is your feedback. Travel throughout town without a car is easy from our location but when doing business at times you need a vehicle to travel further. Parking in central Melbourne is expensive and the cost unfortunately needs to be passed... More 

Dandenong
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Our weekend stay there could not be faulted. The staff are very friendly and helpful. Could not do enough for us. The hotel is in the heart of Collins Street and central to everything. Ten out of 10. We will be back.

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

It is always great when a weekend away from home turns out to be that fantastic and I thank you for taking the time to write this positive review. I will let my team know " 10 out 10 " and they will be pleased that their service has been so appreciated. Thank you very much for the encouragement., we... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Due to its location its a very convenient place to stay for a few nights. Room is spacious clean and comfy. Housekeeping and room service can be a little inconsistent, but overall a good place to stay.

Was this review helpful? Yes 1
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you, we thrive on your feedback and promise to use it to work at getting better every day. We appreciate your help and your positive input. Thank you for your review. We'd love to welcome you back so you can notice. Sincerely, Antony Platford General Manager More 

London
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 1 week ago

Glad I booked this hotel for 3 nights, right in the middle of the city, fabulous for shopping, restaurants, transport, and good value too. The room was clean, quiet, with a nice shower room. The wi-if was fast and good. The staff is very friendly, smiling and helpful.

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for taking the time to write a review. Your positive feedback will be shared with my team. Keep collecting happy memories whilst travelling and thank you again for complementing us. Sincerely, Antony Platford General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel Melbourne on Collins? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Very good(37)
  • Friendly and helpful(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Great Hotel(7)
  • Executive suite(7)
  • Short walk(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Cheap Tickets, HotelTravel.com, Agoda, getaroom.com, Despegar.com, EasyToBook, Booking.com, TripOnline SA, ACCOR and Tingo so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Hotel Style:
#23 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#27 Business Hotel in Melbourne
#32 Luxury Hotel in Melbourne

216 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Dining (8)
Viewed
Bathroom (21)
Viewed
Room/suite (86)
Viewed
Hotel & grounds (21)
Viewed
View from room (14)
Viewed
Pool/beach area (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Dining (8)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay