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All 169 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
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Novotel Melbourne on Collins
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Ranked #30 of 169 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
SoozTazzie Tazzie
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3,008 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Tazzie
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for a long weekend with several friends. Nice, quiet, clean rooms with modern decor and good sized walk in shower in the bathroom. Staff were friendly and helpful from the front desk to the Bar and Breakfast staff. The Breakfast Buffett was fresh and delicous- well worth the extra money. Very close walking distance to the shopping action, theatres,... More

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel itself was good, was happy with the room, the location, the swimming pool and the buffet breakfast. How ever getting woken to a false fire alarm at 4.45am really upset me, my daughter was petrified, was not easy to just go back to sleep and there was no explanation or apology on checking out, I'm not sure I'd... More

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Wellington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first visit to Melbourne, so we were looking for a good quality hotel within easy walk of the main shopping area and tourist attractions. The Novotel hit all these points. Although in the centre of the city, our room was really quiet, and we had two nights of good quality sleep. The staff were also outstanding, really... More

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much, I appreciate your time to post a review about your positive experience whilst staying with us. It is wonderful to receive encouragement like yours and knowing that we won over a wonderful guest. my team and I look forward to welcome you back in the future for another memorable time. Sincerely, Antony Platford General Manager More

Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Reception at 6th floor. Stayed with kids in twins room.The room was spaciod though we are right at bustling Colins Street, it was quiet on 7th floor. We are absolutely pleased with the location of the hotel, many tourist locations all within walking distance. This includes Flinder station, southbank, federation square, block Arcade is right next door, modern shipping district... More

Was this review helpful? Yes 1
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for taking the time to share your experience. It is wonderful to know that everything worked out for you and the family. We would love to see you all again on another holiday. Sincerely, Antony Platford General Manager More

Houston, Texas
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and especially quiet for a city hotel. The reception desk is on 6th floor so don't be confused. The rooms are large and the comfy bed, pillows and blackout curtains will allow you to sleep in but don't sleep too late because the breakfast buffet is worth your time (all traditional breakfast menu items plus Asian... More

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you very much for your kind words and the encouragement you have given us. Your feedback and review are greatly appreciated and we are extremely pleased that the Hotel’s location and our services made for a perfect stay. Hopefully you will travel again in the future so we can meet again. Sincerely, Antony Platford General Manager More

Shepparton, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Good service from all staff; Warm, smiling, and proactive; esp, the Chinese lady at the reception Room facilities are clean, tidy Sleep was good, as I am always Location is reasonable if you visit only Melbourne CBD itself

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your wonderful positive review. I will share you comment with my team, especially the young lady. I know they will be thrilled with your feedback and we certainly look forward to welcome you back and thank you again from all of us. Sincerely, Antony Platford General Manager More

Canberra
1 review
5 of 5 stars Reviewed 1 week ago

What a great stay! A really top hotel, more than a 4 star establishment. Location is brilliant, breakfast is great, rooms are of a very high standard. Honestly cannot fault and will compare to any 5* in the Melbourne CBD.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your complimentary review. We are constantly striving to offer our guests the best experience and we are extremely happy to have achieved this for you. Thank you for highlighting what we well and for sharing your experience. We hope to see you again. Sincerely, Antony Platford General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Friendly and helpful(37)
  • Very good(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Great Hotel(7)
  • Executive suite(7)
  • King size bed(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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