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Novotel Melbourne on Collins

#40 of 158 Hotels in Melbourne
Certificate of Excellence
270 Collins Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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Novotel Melbourne on Collins
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3,535 Reviews from our TripAdvisor Community

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Traveler rating
    1,446
    1,552
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1,349
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3535)
  • Mar-May only
    (944)
  • Jun-Aug only
    (904)
  • Sep-Nov only
    (771)
  • Dec-Feb only
    (916)
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Gympie, Queensland, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The position is fantastic for shopping and restaurants, plus the service at every level, from the valet to the bar to the wait staff and front counter was very friendly, accommodating and personal. Only gripe was the building is undergoing renovations to it a little noisy at times and not fantastic to look at. BUT that's obviously temperature and we... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I had a standard queen room. The price was ok for a hotel of this rating. The location is great, right in the middle of the CBD. There are a lot of restaurants around the place. Close to all transport. The only downside is the restaurant. The food was kind of cafe standard but quite expensive considering what they serve.... More 

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Wexford
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I was in Melbourne for a week and fell in love with the city, food and people! I had such a great time in Australia we are planning a family trip in 2016 for a couple weeks so we can see more go the country. If you are a coffee lover you'll not find a better Flat White in the... More 

Was this review helpful? Yes
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Melbourne has been voted the most liveable City in the world an yes we do pride ourselves on our excellent coffee culture. We are pleased you loved our town so much that you and the family will return and see more of the Land Down Under. If you need a place to stay anywhere in Australia Accor properties will make... More 

Mount Isa, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is in a convenient location, not far from Flinders Street, walking distance to Regent Theatre and MCG sport ground areas. Breakfast is a bit stodgy, boring motel food, there are heaps of cheap cafés around in little lane ways. Great hotel, would stay again and recommend.

Was this review helpful? Yes
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

We are glad that we ticked the boxes with comfort, location and thank you for recommending us. Your comment on what we could do better is helpful and we will look for options to add variety. Thank you for encouraging us with your review, we hope to welcome you back. Sincerely, Karen Taylor General Manager More 

Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's hard to go past the central location of this hotel. The rooms are small and dark but are comfortable enough. Breakfast has a good range of choices and you can get through quickly if you need. The small entrance may mean that you miss the hotel but once you realise this you'll be fine b

Was this review helpful? Yes
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Comfort and location, glad we offered both as well as a good start with breakfast. We hope to be of sercice again and thank you for your review. Sincerely, Karen Taylor General Manager More 

Brisbane, Australia
Level Contributor
97 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for work recently and was quite impressed. The room was spacious and well appointed, all staff were without a fault - friendly and helpful. And the location, as many other reviews have said, is awesome! It's not the cheapest hotel in the city, but if you can afford it, it presents decent value. Oh and as a tip, ask... More 

Was this review helpful? Yes
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your positive review. We are pleased that you enjoyed our location, the comfort of our hotel and to make it better my teams friendly service. We would love to see you again. Sincerely, Karen Taylor General Manager More 

Perth, Australia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our office has just shifted to Colin's Street and the Novotel is really close so will likely be the hotel of choice when in Melbourne. This was my first stay in many years and this hotel is currently undergoing extensive rebuilding so expect a bit of noise after 0700, The rooms are pleasant and the bar area offers cheerful service.... More 

Was this review helpful? Yes
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your providing this encouraging review. My team and I are delighted that your vist was enjoyable despite having been for business. Together with all our guest we are looking forward to what St. Collins Lane shopping complex will bring to 260 Collins Street and our central location. We are confident that with our unwavering commitment to guest... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Location is super good ! All walking distance to happening area for food and even china town where u can easier find food at any time . Shopping is around the hotel ! The only thing is the hotel neighbors is under renovation n terrible noise n view . At least I think need another 6 months or so to... More 

Was this review helpful? Yes
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

My team and I are pleased that your time with us, away from home was enjoyable. Thank you for having chosen us as your holiday base while in Melbourne. You have been with us a long time and your comment on how we can further enhance any guest expirience is extremly valuable. We will pay more attention to the small... More 

Hotel Review Summarization

What travelers say

  • Buffet breakfast(25)
  • Friendly and helpful(19)
  • Very good(18)
  • Valet parking(7)
  • Shopping mall(6)
  • Rooms are clean(5)
  • Would highly recommend(5)
  • High standard(4)
  • Would definitely stay(3)
  • Free internet(3)
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Double Room (32)
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Executive Suite (31)
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King Premier Room (29)
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The Hotel (21)

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