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All 170 Melbourne hotels

Novotel Melbourne on Collins

4.0 of 5 Hotel   |   270 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #30 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
VickiA331 Brisbane, Australia
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2,965 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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English first
Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have just returned from 3 night stay at Novotel on Collins in Melbourne. The hotel location is perfect for anyone wanting a central Melbourne CBD location. The hotel is a 1 min stroll from the mall and Flinders Street station is easily accessible via the fabulous Degraves Lane. The staff at the hotel were friendly and readily able to provide... More

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13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Our first time staying at this hotel - but will most definitely be back. The location is perfect for the city side; the rooms were lovely - big, immaculate and comfortable; plus the service at both reception and the bar was terrific. Our room looked out to Collins Street but I'm sure it wouldn't matter which side you stayed.

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Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We only stayed one night but loved this hotel - great location and easy check in. I had requested a high floor room when booking online and was put on the 14th floor - very quiet and clean room. The breakfast was very nice with lots of variety and although busy the staff were efficient and had everything topped up.... More

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Hong Kong, China
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The rooms were newly renovated and they're very comfortable and clean. The design of the bathroom and shower has to be improved as the bathtub was very slippery, my wife and my kid fell while they're taking bath, luckily it's just minor injury. The overall experience was good, the location was excellent, very nice hotel.

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Warrnambool, Australia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great location and again the staff most helpful and friendly. Great hotel; for a stay in the city. If yo are looking to have a great place to relax and get to the city site easy then this is a great place to stay

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Brisbane, Australia
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for the weekend. Rooms were clean and comfortable. Very nice. Position of the hotel is excellent close to everything. But most of all this rating for the Novotel is because of the excellent staff. They were extremely helpful and pleasant. Always an area that can let an otherwise good hotel down. No such problem for the Novotel. Thanks.

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Wellington, New Zealand
Top Contributor
105 reviews 105 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My partner and I had a very enjoyable 4 night stay here last week. We were so impressed by the location. This hotel is in the middle of town and within walking distance to a lot of the main Melbourne attractions. There is a tram stop right outside and you can buy a Myki card and get around easily on... More

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Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for telling us about your experience. It was wonderful to read that we made your stay truly enjoyable. We are dedicated to constantly improving our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future. Sincerely, Antony Platford General Manager More

Adelaide, Australia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location: unbeatable, in the heart of Collins street close to everything. Room: Clean and modern, nothing fancy. Bathroom small, but functional. Our room had a view of the internal court yard, which made our room very quiet. The automatic block out blinds were great. Food: I had dinner at the bar and the food and the selection were great, service... More

Was this review helpful? Yes
Antony P, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for taking the time to post feedback on your recent stay with us. I apologise you were not dealt with in a friendly manner and I will be sure to pass your comments onto the team. On a pleasing note I am happy that you made the most Hotel's excellent location and that we offered a peaceful retreat.... More

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Hotel Summarization (Beta)

What travelers say

  • Buffet breakfast(39)
  • Friendly and helpful(37)
  • Very good(37)
  • Valet parking(15)
  • Shopping mall(13)
  • Rooms are clean(9)
  • Would highly recommend(8)
  • Great Hotel(7)
  • Executive suite(7)
  • King size bed(7)

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Melbourne on Collins 4*
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

184 photos of this hotel

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Hotel & grounds (15)
Dining (5)
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Room/suite (6)
Dining (5)
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Bathroom (2)
Other (7)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#24 Family Hotel in Melbourne #25 Romantic Hotel in Melbourne #27 Business Hotel in Melbourne #30 Luxury Hotel in Melbourne #30 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 star property is situated above the Australia on Collins shopping complex and is within walking distance of some of the finest attractions in Melbourne. With six dedicated conference and event spaces, stylish restaurant and bar, indoor heated swimming pool & spa (currently under mainenance due to a water leak) and fitness centre, it is the perfect choice for both business and leisure travellers. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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