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Nova Star Gate Serviced Apartments

118 Franklin Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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Nova Star Gate Serviced Apartments
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169 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Bairnsdale, Victoria, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed there with husband and 2 children for 2 nights. The location was really good with access to the free trams just around the corner. Close to shops. Has easy secure parking. The rooms were adequate with a kitchenette. The decor was a bit worn (cupboards peeling in bathroom) but were clean and adequate size and everything worked well. The... More 

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Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my partner stayed here on our weekend break. Its a good location near the city a few meters up from Queen Victoria markets, the room was cozy and warm and the bed was comfortable. Staff are friendly and always around to help you with anything. I would recommend this place to anyone.

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Robe, Australia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for four nights early August, the room was clean and comfortable, no complaints in those aspects. The room service seemed to miss something different each day but by the last day they had got it sorted. My main complaint lays with the kitchenette, there is absolutely nothing to cook with ie pots pans etc even though there... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here during the f1 car racing this year absolutely recommend staff very friendly and helpful room was nice will be back for next years race even sent an item I left in the room free of charge. Very close to the markets and all major food places tram just down the road with direct access to the city and... More 

Was this review helpful? Yes 1
pennyroyal
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall a good experience, great value. Only criticism is that the utensils provided were very ordinary, very worn and sub standard. Hotel has recently been renovated by all appearances however some of the fittings were below average such as stove top and air conditioner. We booked a double but arrived to two single beds, duty manager was excellent in his... More 

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Don't go. The lady is very rude! And it says "free wifi" but there is no free wifi. Bed linen was dirty, Dirty dishes and the floors where dirty, it honestly looked like it hadn't been cleaned! To make it even worse they stole from me and then denied it and laughed at me. Not worth it out of 10.... More 

Was this review helpful? Yes 4

Travelers are raving about these Melbourne hotels

Sydney, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Great location. My wife and I spent a week there. The room was small but had everything we required. The bed was ok but a bit hard. There were just some very annoying things that should not have happened at all if management and staff were switched on. The TV in our room was broken. They replaced it with another... More 

Was this review helpful? Yes 2
Gosford, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 27, 2015

Stayed here with two teenage boys for five nights. For the price it was absolutely fine. Great location, clean. Not a lot of room in bedrooms for storage, bed against walls and Wifi is an extra charge (not part of hotel charge). Would stay here again though as it was a great price for location and we could use kitchen... More 

Was this review helpful? Yes 2
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 24, 2015

I wasn't expecting top quality rooms or anything, because for the price your paying for the location, but i just have some things that i need to pick on.. For the total of 6 nights my sheets were only changed once and they made me bed only 3 times even though they changed the towels. The floor was dirty, i... More 

Was this review helpful? Yes 3
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 17, 2015

Overall a below average stay for me but its still ok as I stayed for one night only. The air conditioner was spoilt and even after contacting the staff they mentioned nothing they can do. We just open the window as its 10 deg outside. Room was kinda rundown and of basic standard. It is reasonably clean except the carpet... More 

Was this review helpful? Yes 3
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