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All 171 Melbourne hotels

Nova Star Gate Serviced Apartments

3.5 of 5 Hotel   |   118 Franklin Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Nova Star Gate Serviced Apartments
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Ranked #149 of 171 Hotels in Melbourne
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145 reviews from our community

Traveler rating
    7
    27
    42
    31
    38
See reviews for
38
33
10
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Wodonga, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This accommodation is cheap and therefore you get what you pay for. I have stayed here in the past and have noticed a major decline in standards. The location is great if you want to spend your time at the Vic Markets as it is only a hop, skip and jump away. If you don't care where you stay as... More 

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Istanbul, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

you get what you pay for....cheap standard room, lazy cleaningness on there behalf. Room was quiet (ask for it) and at least had air conditioning. Central location just behind Queen Vic market. I've traveled throughout China and gotta say it's what a typical Chinese hotel would be like. i found the staff to be pleasent.

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

they promise internet service but w couldn't get a good enough strength for the internet to work..rooms were filthy with stained linen, lounge uncomfortable and rooms really small. promised a gym and they don't have one..spa was closed and padlocked and loked like it hadn't been used in a while.. th view was looking out over an old building roof... More 

Was this review helpful? Yes 1
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

There was some good things about our stay at Nova Stargate: Towels changed everyday, they did let us leave our luggage in one of our 2 rooms as we were not flying out to the afternoon, and we loved how central it was. This could be a lovely venue to stay at if they cleaned marks off their walls, do... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

Room stayed: 2 Bedroom Superior Apartment for 4 adults for 2 nights I noted that the reception will be closed at 9pm. Unfortunately we were travelling back to Melbourne city from Great Ocean Road on our check-in date at Nova and we were not able to arrive Nova to check in before 9pm. We then called the hotel and spoke... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2014 via mobile

When we got into the two bedroom apartment it was smaller than expected - not that big of a deal. However, the bowls, plates and glasses had not been washed properly which is odd considering the $25 charge for not washing them before departure. The hotel corridors smelt atrocious like something had died. We stayed for 7 days and not... More 

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Hauraki
2 reviews
2 of 5 stars Reviewed November 4, 2014

Upon walking into the room was extremely disappointed with the dismal and dirty appearance - and not just the appearance, it really was DIRTY! Especially in the bathroom - and I have the photos to prove it. No curtains at the windows, just vertical blinds which were missing two of the hanging slats so it did not feel private, did... More 

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Ballarat, Australia
Top Contributor
88 reviews 88 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

If you looking for very affordable clean basic amenities within walking distance to most of melbourne attractions, then you've found it! Don't think you're booking a luxurious spacious apartment as you won't get it here, it could do with a refurbishment, having said that the price is fantastic and as a family we would stay here again.

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Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2014

Great location, super close to Victoria Markets, and right in the CBD These rooms are cheap for a reason, they are basic in the amenities and quality of the amenities provided. Still the room was clean, fresh towels daily. Can't fault the service Will charge a service fee if you don't do your dishes. Currently a bit loud in the... More 

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Buderim
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 19, 2014

We spent six nights at this hotel the pricing was excellent the location brilliant, walking distance to shops, restaurants and Etihad stadium. The staff were very friendly and helpful. The only negative really is that the hotel could do with a refurbishment it was looking a bit tired and old in some areas. While I was fairly satisfied with the... More 

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Additional Information about Nova Star Gate Serviced Apartments

Address: 118 Franklin Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Nova Star Gate Serviced Apartments 3.5*
Number of rooms: 75
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Also Known As:
Nova Star Gate Serviced Apartments Hotel Melbourne

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