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All 172 Melbourne hotels

Metro Apartments on Bank Place

4.0 of 5 Hotel   |   18 Bank Place, Melbourne, Victoria 3000, Australia
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Metro Apartments on Bank Place
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Ranked #112 of 172 hotels in Melbourne
A recent review
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150 people have reviewed this hotel

Traveler rating
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    62
    41
    19
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband & I booked this apartment on Saturday 5 April 2014 for the night to attend the Comedy Festival. We had a fantastic day, enjoying Hardware Lane & Jeff Green @ The Forum. That, unfortunately, is where the fun ends. Instead of a restful nights sleep after a big day, I spent the night without sleep until 3am due... More

Was this review helpful? Yes 2
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello Emjayscob, We are sorry to hear of your dissatisfaction after your recent weekend stay with us. We make no secret of the fact that we are located in the central city, nearby to some nightclubs which operate on Friday and Saturday nights and we certainly take the utmost care not to advertise ourselves in a way that would allude... More

Brisbane
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I enjoyed 9 nights here to attend a conference at the nearby RACV Club (one minute walk away) and pre and post conference tours. We were very pleasantly surprised. Don't be put off by the steps leading up to a very ordinary frontage and very modest reception area and lifts that are not ultra modern. This is... More

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello OrderintheHouse, Thank-you for taking the time to comment on your recent stay with us at Metro Apartments on Bank Place during your trip to Melbourne. We do indeed pride ourselves on the provision of a home-away-from-home setting for our guests on their trips and our staff are always keen to do the utmost to keep you happy during your... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Apartment was well furnished, a little small but didn't bother me as I was there on my own. Great location and for the price well...can't go wrong. My only gripe would be that the bed was uncomfortable; as hard as a board.

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello RichardW, We appreciate that you have taken the time to leave your feedback after staying with us at Metro Apartments on Bank Place. We are glad that you enjoyed your stay though we hope that you were able to speak to reception or our housekeeping staff regarding your bed; thought the comfort level mattress firmness is subjective we are... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2014

Very comfortable room and private. Little problem with access for disabled persons with a wheelchair. Some noise in the early hrs of the morning from the Irish pub behind the building when closing. Clean and well stocked cutlery and crockery. All in all lovely rooms just right for short stays.

Was this review helpful? Yes 1
MetroAptsBankPlace, General Manager at Metro Apartments on Bank Place, responded to this review

Hello JohnR (and Susan and Michelle), Thank-you very much for taking the time to leave your feedback after your recent stay with us at Metro Apartments on Bank Place. We are glad that you and your family enjoyed your stay, even if access up the front steps was a little tricky for you. We hope that we get to see... More

Melbourne, Australia
1 review
1 of 5 stars Reviewed February 21, 2014 via mobile

What a disappointment. The appartment is small and even though I am on the seventh floor I am not going to be able to sleep. It is 1.25 in the morning and the noise from the nearby clubs is unbearable. The bedroom is very small, and the T.V is on a cabinet in the living area - you swivel it... More

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello GillianW, We appreciate that you have taken the time during your recent stay to leave your online feedback. We hope that you also took the opportunity to contact our 24 hour reception staff to inform us of your issues with the outside noise; though we have no direct control over this situation we are able to contact the local... More

Melbourne, Australia
1 review
3 of 5 stars Reviewed February 21, 2014

My partner and I stayed in a one bedroom apartment and it was pretty good for a last minute getaway. Entering the room, I would say it was on the average side, and could have been rearranged a bit better. The dining table was blocking access to the fridge, which was annoying when someone was sitting there. The TV, which... More

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello purpleprincess1311, Thank-you for taking the time to leave your feedback about your recent stay with us at Metro Apartments on Bank Place in Melbourne. We are always appreciative of feedback in how we can make your stay more enjoyable. As our apartments differ in layout based on which side or corner of the building they are located we would... More

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 15, 2014

The one bedroom apartment we stayed in was fairly small, though it still provided a separate living area, bedroom, bathroom and full kitchen with laundry facilities. It was excellent value, too! There is a bit of noise on weekends on all floors from the nightclub in Bank Pl and the curry restaurant in the ground floor basement area of the... More

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello mslexxi, We appreciate your taking the time to leave your feedback after your stay with us at Metro Apartments on Bank Place on your recent trip to Melbourne. We are delighted to see that you enjoyed your stay and found us to be excellent value. We look forward to the opportunity to welcome you back to see us again... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 14, 2014

The Metro Apartments are in an excellent location. Bank Place is a lane with restaurants and a pub. Easy to miss but worth visiting. My apartment had three rooms: the living room, the bedroom and the bathroom. The living room also doubled as a kitchen. Having the bedroom separate and without windows helped me to get a decent night's sleep.... More

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello EdT255060, We thank you for taking the time to write about your recent stay with us at Metro Apartments on Bank Place in Melbourne, and we are very glad to see that you enjoyed your stay with us. We hope to see you again the next time you are in Melbourne on business, or on a leisure trip. Kind... More

Longreach
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 31, 2014

Small but reasonably comfortable. Beds are a little hard but tolerable. Fantastic location, close to city centre. Staff are friendly and helpful. Great Indian resturant next door. Noise is a problem on weekends because of night club so take a good pair of earplugs. Also buy a Miki card if you are planning to ride the trams or rail in... More

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MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello NancyS, Thank-you for taking the time to leave your feedback after your recent stay with us in Melbourne. We are glad to see that you enjoyed your stay, though we hope that you were able to speak to our housekeeping department during your stay; while comfort expectations of bedding is always subjective we are happy to be given the... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2014

Have stayed here twice, once in a studio apartment and once in a one bedroom apartment - would definitely recommend the apartment. Hotel is centrally located, friendly reception staff, the apartment is spacious and fairly clean, although the carpets and couch were stained, which made it feel dirtier than it probably was. The carpark associated with the hotel is a... More

Was this review helpful? Yes 2
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello LeaHMel, Thank-you for leaving your feedback after your stay with us during your recent trip to Melbourne. We are glad to see that you enjoyed your stay in our One Bedroom Apartment; these rooms are indeed more spacious with more facilities than the the smaller Studios, which are more compact and better suited to one or two night stays.... More

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Additional Information about Metro Apartments on Bank Place

Also Known As:
Metro Apartments On Bank Place Hotel Melbourne
Metro Apartments On Bank Place Hotel
Address: 18 Bank Place, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#89 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metro Apartments on Bank Place 4*
Official Description (provided by the hotel):
Metro Apartments on Bank Place is in the heart of Melbourne city. Located on the Golden Mile Heritage Trail in a cosy London-esque lane, the century-old heritage listed building boasts four star boutique self-contained serviced apartments and hotel rooms with all of the modern conveniences, perfect for business or leisure travelers. Free wireless internet access is available in all apartments. Renowned for their 'warm and friendly hospitality', the staff at Metro Apartments on Bank Place are only too happy to assist in making your stay a pleasant and memorable experience. Located off the 'New York' end of Collins Street Metro Apartments are in the centre of the business end of town and only a short walk or tram trip to the best Melbourne has to offer in shopping, dining, entertainment, sport and recreation. ... more   less 
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