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All 170 Melbourne hotels

Metro Apartments on Bank Place

4.0 of 5 Hotel   |   18 Bank Place, Melbourne, Victoria 3000, Australia
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58%
Ranked #114 of 170 hotels in Melbourne
A recent review
3 of 5 stars reviewed 1 week ago
MSyd88 Sydney, Australia
  • Reviews (165)
  • Photos (78)
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165 people have reviewed this hotel

Traveler rating
    21
    67
    45
    22
    10
See reviews for
20
63
19
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Sydney, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Metro Apartments for 2 nights over a weekend and found the property to be decent. Fantastic location, very central and in walking distance to all the major city attractions; also it is an ideal location if you are planning to go out, once you get on the main road you have a few clubs and bars to chose... More

Was this review helpful? Yes
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello MSyd88, Thank-you for taking the time to leave your feedback after your recent stay with us at Metro Apartments on Bank Place in Melbourne. If you are able to contact us in regards to your bathroom fan we would appreciate it so that our maintenance department is able to rectify this situation. We hope to see you again next... More

Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here 3 times now and it is my favourite place to stay in Melbourne. It's not the flashest place in town but it is clean, comfortable, convenient and well priced. I've always stayed a week at a time, the staff are friendly and helpful and that part of town has a good atmosphere. There's plenty of good... More

Was this review helpful? Yes 1
MetroAptsBankPlace, General Manager at Metro Apartments on Bank Place, responded to this review

Hello R0bert1960, Thank-you for your feedback after your most recent stay with us at Metro Apartments on Bank Place. We are glad to see that you enjoy your time in Melbourne with us and we look forward to seeing you again in the future. Kind regards, Harsha Karunaratna - Property Manager More

Cooma, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2014

Spent two days in a two bedroom apartment at this property in July 2014 - this was a personal/leisure trip with one friend. The property is well-located within easy walking distance of major attractions and travel alternatives.

Was this review helpful? Yes 1
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello MrDee, Thank-you for taking the time to leave your feedback after your recent stay in our Two Bedroom Apartment. We hope to see you again next time you are in Melbourne for business or leisure purposes. Kind regards, Harsha Karunaratna - Property Manager More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 20, 2014 via mobile

I hardly think this property should be rated at 4 stars! Vile, bright green paint on the walls, black and gold glitter headboard on the bed looked like it was straight out of a porno set. Split system aircon unit didn't seem to be able to heat, which didn't help when one of the apartment Windows did not close. The... More

Was this review helpful? Yes 2
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello Kelly, We are very sorry to see that you did not enjoy your stay with us last time you were in Melbourne, and we hope that you will contact us directly to further follow up with some of the issues that you have mentioned. We appreciate that enjoyment of the decor can be subjective and we can see that... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2014

Stayed at Metro for 4 nights for a work trip. Booked a 1 bedroom apartment which was cold and the heat pump didn't heat the room. Had to request a heater from reception. I arrived with 2 bags at reception and requested assistance with getting them to my room; I was told they couldn't leave reception - hardly a 4... More

Was this review helpful? Yes 1
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello HiberniaAbu, We are very sorry to see that your expectations were not met on your recent stay with us, and we dearly wish that you had spoken to our staff about these issues at any point during your four nights with us so that we could have clarified them while you were here. We go to every effort we... More

Southampton, UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 13, 2014

Enjoyed our 4 night stay in a one bedroom apartment and could have stayed longer. Rooms were clean, compact and well organised, containing everything we needed to stay in and cook, but we didn't need to with so many great cafes and restaurants within easy walking distance. Situated in a quiet laneway, the Metro was peaceful and relaxing. Just a... More

Was this review helpful? Yes 1
MetroAptsBankPlace, General Manager at Metro Apartments on Bank Place, responded to this review

Dear g_catts, We appreciate that you have shared your comments after your recent stay with us at Metro Apartments on Bank Place while you were in Melbourne. We are glad to see that everything easy and enjoyable, and we look forward to seeing you again next time you are in Melbourne. Kind regards, Harsha Karunaratna - Property Manager More

Sydney
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 9, 2014

We stayed here for 4 nights and we really enjoyed it here. The staff were lovely, the room was great, the bed was very comfortable and the location was perfect. It was just so easy getting around by foot and tram. We found it very quiet even with neighbouring late night venues. We would be more than happy to return... More

Was this review helpful? Yes 1
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Hello Tiffany R, We thank you for taking the time to leave your comments after your recent stay with us at Metro Apartments on Bank Place in Melbourne. We are glad to see that you enjoyed all aspects of your stay and we look forward to seeing you again next time you are in Melbourne. Kind regards, Harsha Karunaratna -... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

The rooms were well presented. The staff were friendly. Great location in a quaint little side street in Melbourne. Central to the city and Southbank which made it easy to get around and discover Melbourne. Would gladly re-visit.

Was this review helpful? Yes 2
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Dear John N, We appreciate your taking the time to share your comments after your recent visit. We are glad to see that you were happy during your stay with us and that our great central location meant that you were able to make the most of your time in Melbourne. We hope to see you again next time you... More

Canada, Kentucky
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 5, 2014

Selected Metro Apartments, as we wanted a hotel in the downtown area of Melbourne for our 10-day stay. Online search showed that Metro was located in a small alley, with 4 restaurants within a few steps of the door, including the Mitre, billed as the oldest pub in Melbourne. Hotel is located in a renovated Victorian stone building (formerly the... More

Was this review helpful? Yes 3
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Dear Paul B, Thank-you for taking the time to leave your comments after your recent stay with us at Metro Apartments on Bank Place. We are very pleased to see that you enjoyed your trip to Melbourne and that the hotel and our staff have made your trip memorable. We look forward to seeing you next time you are in... More

Kincumber, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2014

Very reasonable rate in the centre of town with many places to eat at any time of day nearby. The staff were all very friendly and helpful. Can be noisy with the late night pedestrian traffic in the lane - you get what you pay for.

Was this review helpful? Yes
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this review

Dear Grant N, Thank-you for taking the time to leave your feedback after your recent stay. We are glad to see that you enjoyed location and that our efficient and friendly staff met your service expectations. We hope that we will see you again next time you are in Melbourne. Kind regards, Harsha Karunaratna - Property Manager More

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Additional Information about Metro Apartments on Bank Place

Address: 18 Bank Place, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metro Apartments on Bank Place 4*
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Also Known As:
Metro Apartments On Bank Place Hotel Melbourne

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Amenities

Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style
#91 Luxury Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Metro Apartments on Bank Place is in the heart of Melbourne city. Located on the Golden Mile Heritage Trail in a cosy London-esque lane, the century-old heritage listed building boasts four star boutique self-contained serviced apartments and hotel rooms with all of the modern conveniences, perfect for business or leisure travelers. Free wireless internet access is available in all apartments. Renowned for their 'warm and friendly hospitality', the staff at Metro Apartments on Bank Place are only too happy to assist in making your stay a pleasant and memorable experience. Located off the 'New York' end of Collins Street Metro Apartments are in the centre of the business end of town and only a short walk or tram trip to the best Melbourne has to offer in shopping, dining, entertainment, sport and recreation. ... more   less 
Number of rooms
44

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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