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Mantra On Russell

#62 of 157 Hotels in Melbourne
Certificate of Excellence
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222 Russell St, Melbourne, Victoria 3000, Australia
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Mantra On Russell
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805 Reviews from our TripAdvisor Community

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Australia
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 1 night in a self contained 1 bedroom apartment. Service was fine, location great, room and facilities were great, clean and modern. I wouldn't hesitate to stay here again. We arrived early and were able to park our car and go exploring until our room was ready.

Helpful?
Thank shilto02
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear shilto02, Thank you for taking the time to review your experience. It's great to hear that you enjoyed the hotel, the newly refurbished apartment and the fantastic location. I look forward to welcoming you back in the not too distant future. Kind regards Jeremy More 

Brisbane
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was great to see Mantra on Russell has finally had a makeover....not before time! It has enhanced the whole experience of the hotel. I would like to compliment Todd ( the Manager on duty on our arrival) on the professional way he dealt with a problem which arose on check-in. It's always how the problem is resolved not the... More 

Helpful?
Thank IntrepidTraveller4
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear IntrepidTraveller4, Thank you for sharing a review of your recent stay. It's a pleasure to read that the recent refurbishment has enhanced your experience; these comments are very gratifying to read. Todd and our team were delighted to read of your complimentary comments regarding his professionalism. He is certainly good at what he does and we all congratulated him... More 

Greater Wellington, New Zealand
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We had a very good stay here. The front desk staff are exceptional! They were so helpful and friendly. The housekeeping was a bit odd. We had several mix-ups including wondering whether they had replaced our towels with used towels and only some of them at that. Speaking of towels, the hotel has a very nice pool and gym but... More 

Helpful?
Thank PutiputiPango
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear PutiputiPango, Thank you very much for taking the time to review. It's great to hear you found our front desk staff exceptional. Thank you for your constructive feedback as well. It is so very valuable to me and I have reviewed together with my team to ensure we address the areas of improvement in search of excellence. Thank you... More 

Sydney, Australia
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here on numerous occasions and have always had a good stay. Close to transport, Chinatown, cinemas and shops. Possible to walk to MCG and other sporting arenas nearby. Rooms on the higher levels are best as you can sometimes get a good view of the city skyline. Parking is available at Hotel rates in connected carpark

Helpful?
Thank Warwick D
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear Warwick D, Thank you for taking the time to review your stay. It's great to know that you are a regular guest with us and that you always enjoy your stay. I look forward to seeing you around the hotel soon. Kind regards Jeremy More 

London
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a one-night stay here. Great value option and perfect location in CBD. Close to everything as well as easy to get to whether via tram or metro (parliament station the easiest). Pool and Jacuzzi area a bonus. Really great rooms as well. Awesome value, would stay again.

Helpful?
1 Thank Leleuvia
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear Leleuvia, Thank you for a perfect rating! It's great to read that you found the location perfect and room great. I hope to see you around the hotel sometime soon. Kind regards Jeremy More 

Tauranga, New Zealand
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Lots to like. Great position in the middle of CBD. 1 bed apartment very spacious clean and nicely furnished. Kitchen sparsely but adequately stocked though the cheap coffee offerings was a bit substandard. Homebar is sporty bar with TVs, and dining area is adjacent. This is basic in furnishings but food good and service throughout very helpful. Lack of free... More 

Helpful?
Thank ClareFrances29
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear ClareFrances29, Thank you for taking the time to review your stay. I'm glad you enjoyed our restaurant and bar 'Home Kitchen & Bar'. I will certainly take your comments on board and review together with my team and I hope to see you again soon. Kind regards Jeremy More 

Sydney, Australia
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed here once when on a business trip. The room i stayed in wad comfortable but not luxurious. The hotel amenities are limited but sufficient. It is in Melbourne CBD which is great so you can walk everywhere.

Helpful?
Thank Juhi K
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear Juhi J, Thank you for taking the time to review your stay with us and I hope that you return to stay when you are next visiting Melbourne. Kind regards Jeremy More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in a two bedroom apartment no.1715 with a city view. We wanted an apartment on the 18th floor but they couldn't accommodate. I booked almost 3 weeks prior so I was happy to get the 17th floor. Apartment was of adequate size, enough for the 4 of us, but I wouldn't say it was overly spacious. Bad points:... More 

Helpful?
1 Thank Soozie T
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear Soozie T, I appreciate you taking the time to write about your experience with us. Firstly, I would like to apologise for the inconveniences that you experienced during your stay especially the air conditioning and noise. I have been into this apartment since your departure to rectify most of what you have mentioned and working with our teams to... More 

Kaitaia, New Zealand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I don't usually take the time to write reviews but my experience at mantra on Russell is noteworthy! As a last minute booking I was reluctant at what I was in for. Upon checking into the hotel after a not so successful day of important business I was welcomed by the hotel manager, Jeremy Mossman. he and his staff were... More 

Helpful?
1 Thank JasonH6
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear JasonH6, Thank you for taking the time to share your experience. The team and I were delighted to read such fantastic comments. I'm particularly pleased you found Home Kitchen & Bar great for coffee and breakfast which we have also re energised. I'm also pleased the team displayed what they pride themselves on and this is great service. We... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is relatively new but sparingly furnished. No full length mirror or drawers to put stuff. You have to pay for internet and the coffee and the coffee machine is terrible. Hard to recommend except the location is ok if you like going to Thai massage and Chinese Supermarket.

Helpful?
Thank Patricia H
Jeremy M, General Manager at Mantra On Russell, responded to this review

Dear Patricia H, Thank you for taking the time to review. My apologies that there was no mirror in your apartment. We have just completed rehanging all of the re polished mirrors post refurbishment. I have also reviewed the coffee machine and have changed this for a new one. I do hope we have the opportunity to welcome you back... More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
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