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Mantra On Russell

#64 of 158 Hotels in Melbourne
Certificate of Excellence
222 Russell St, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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737 Reviews from our TripAdvisor Community

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Traveler rating
    245
    351
    93
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (737)
  • Mar-May only
    (200)
  • Jun-Aug only
    (205)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (170)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We loved our stay here and would definitely stay here again. Couldn't fault it. The room was clean, decent size and close to everything in the city. The staff also were amazing, always offering to help or just saying good morning. Haven't had service like that in forever!

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Sydney, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment we entered the Mantra on Russell, we were greeted by friendly, smiling front office staff. Although we arrived early, we were able to gain access to our room before the 2pm official check-in time. We asked for and were given a dvd player. We were allowed some leeway with the check out time too. The 1 bedroom... More 

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Australia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very welcoming! Handy location, lots of dinner options close by and a shopping centre with supermarket if you need supplies. I had a 1 bedroom apartment which was massive, clean & modern. The very best part was walking in out of the cold and rain outside to a warm and welcoming foyer. Then get to my room and again nice... More 

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Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a single room on the 12th floor overlooking Russell St. The reception staff were friendly and efficient. The room was comfortable, roomy and quiet and had everything that we needed. The kitchen was adequate, but we didn't use it much as there are so many pubs, cafes and restaurants in the area.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked the Mantra for a 3 night stay on business. Staff were pleasant and accommodating (I left bags with reception prior to check-in). When arriving in the room, I noticed a layer of dust over the coffee table, tv & stand, storage 'hole'. Unfortunately, once these things are noticed, you go looking for further examples. Bathroom was clean. Bedroom... More 

Was this review helpful? Yes 1
Victor F, Manager at Mantra On Russell, responded to this review

Hi Zoe A, Thank you for taking the time to review your recent stay at Mantra on Russell. I am pleased to read that you received a warm welcome and friendly service from our reception team. We aim to leave a positive last impression on our guests from arrival through to departure. The property is nearing the last stage of... More 

Melbourne, Australia
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mantra in Russell St Melbourne offers luxurious and very comfortable rooms and reasonable rates. Our room has a back balcony, which was perfect for viewing New Years Eve Fireworks. The location is brilliant. Everything you want is within walking distance. The breakfast was very ordinary, though. The rooms are quite large and very comfortable. The bathroom and spa were... More 

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Lausanne, Switzerland
Level Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quite nice hotel, in the heart of the city center. Service and staff were ok. The room was extremely big and nice (with a living room and a kitchen). The only imperfection concerned cleanness, but it was within the boundaries of being acceptable.

Was this review helpful? Yes 1
Wonthaggi, Victoria, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

my wife and I stayed at this hotel last night 13/ 08/2015 after booking we received an email. so far good. we were instructed to level 5 to hotel car park - ok go to inter come and park in secure cage. then elevator to ground level to check in - ok back in elevator to room level. -- not... More 

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was clean and quite simple. We'll done in good location for shopping and China Town. Breakfast good selection. I've left some clothes behind. .too much of a rush. Wish they had called to let me know before heading back to Perth, as I came back at lunch time to pick up my case, not a word. ..unfortunate, hopefully they... More 

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Xiamen, China
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked 2 rooms: one for me, my wife and the kids and one next day for my sister and her kid. At arrival after a long-haul they told us the can not accept 2 kids in the room. Despite we booked for 2 adults and 2 small kids, they refused to give us the room after asking 2 times... More 

Was this review helpful? Yes 9
Victor F, Manager at Mantra On Russell, responded to this review

Hi Songbiao, Thank you for your feedback in regards to your reservation via booking.com. I am disappointed to read your comments in regards to how your reservation was made and your dealings with our reception team. We aim to cater to all travellers and offer suitable solutions to ensure that all guest stays are pleasant and exceed expectations. Our Assistant... More 

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