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Mantra On Russell

#62 of 158 Hotels in Melbourne
Certificate of Excellence
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222 Russell St, Melbourne, Victoria 3000, Australia
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Best prices for: 1 room 1 guest
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711 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (711)
  • Mar-May only
    (200)
  • Jun-Aug only
    (180)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (170)
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1 review
1 of 5 stars Reviewed yesterday NEW

Worst hotel ever stayed in > Not only was the dinner cold and returned to the kitchen , it was returned just as cold . > We returned to our room and had a few drinks, rubbish was bagged for the cleaners to remove the next day . > spilled a drink on the sheets > Buffet breakfast next morning... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Thought we would try Mantra on Russell after not so good experience with manta in Qld. Great location however many issues: Room wasn't cleaned properly and bathroom dirty. Try to double charge at check out when already paid for additional person, lucky found receipt to prove but wasted 10 minutes of to sort. Charged for parking however no spots available... More 

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Torquay, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner & I stayed at Mantra on Russell last month for two nights. The front desk staff were very friendly & interested in the reasons why we were staying, right away we felt welcomed. The room was well presented, with a little welcome note and a gift from the manager ! Our bed was amazing! So soft and big,... More 

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Perth, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice , neat & clean hotel. Great value for money. Very central when staying in Melbourne . China town is just 100 meters from the door , which offers you such an array of food & culture to experience. You also have the trams & major shopping strip with 50 meters of the hotel. The rooms are spacious & have... More 

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Brisbane, Australia
Level Contributor
10 reviews
5 of 5 stars Reviewed 6 days ago NEW

Awesome place to stay. Large, comfortable apartment serviced daily. Great position in the heart of the city yet peaceful once in the room. Comfy beds, plenty of room. There is a bar and restaurant in the hotel but also plenty of cheap eating at the eateries on the same street. A quick walk to Chinatown, Bourke Street Mall and trams.... More 

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Peregian Beach
Level Contributor
101 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 nights in a very spacious and modern 1 bedroom apartment. Check in / out was seamless and the reception staff were very friendly. The rooms have plenty of space and we had a balcony which is nice for some fresh air. Kitchenettes had everything you could need and it also has a washing machine and dryer (including... More 

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Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Got a deal on booking.com for $338 for 2 nights in a studio room with breakfast included. Stayed on the 17th floor. Room was clean & satisfactory. Disappointed the room heater didn't work as the maintenance indicator was flashing, clearly needed a service not impressed since it was cold at night, couldn't be bothered dealing with reception since it was... More 

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Victor F, Manager at Mantra On Russell, responded to this review

Hi H0liday_celebrate_, Thank you for your comments in regards to your recent stay with us. I would like to thank you for outlining points during your stay that you feel we can improve on. We are constantly striving and looking for ways to improve our product and service and your feedback greatly assists us in this process. I have discussed... More 

Accra, Ghana
1 review
2 of 5 stars Reviewed 1 week ago

Good - the well sized and well equipped one bedroom apartment on the tenth floor, with lots of natural light. Friendly and helpful staff. Bad - the very expensive wifi, and the condom left on the bedroom door handle presumably by the last guest.

Was this review helpful? Yes
Victor F, Manager at Mantra On Russell, responded to this review

Hi Joanna A, Thank you for your recent review of Mantra on Russell. I am deeply concerned to read your comments in regards to your accommodation room. Our standard at all times and for all guests is to ensure that your room in prepared and equipped to act as your ‘home away from home’. Unfortunately, on this occasion we have... More 

Germany
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Very large rooms with kitchen and separate living room. Hotel service is very attentive and helpful. Only complaint is about high price for WiFi. I stayed here in March 2008 and in June 2015, and will definitely stay here again if I get to Melbourne.

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed with my family for two nights in the 2-bedroom apartment on 11th floor. Generally, our experience was positive. Specifically, 1) check-in and check-out were smooth and hassle-free; 2) room was large (for a 2-bedroom), clean and the equipment was working; 3) location was splendid (stone's throw to Chinatown, Bourke Street shopping). However, 1) the two-bedroom apartment was pricey... More 

Was this review helpful? Yes 1
Victor F, Manager at Mantra On Russell, responded to this review

Hi Kom D, Thank you for your feedback regarding your recent stay with us. We greatly appreciate all feedback to gauge our performance in both product and service. I am glad to read that service, accommodation, facilities and location were a positive during your time with us. We are currently in the process of refurbishing the accommodation rooms and public... More 

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