We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Melbourne hotels

InterContinental Melbourne The Rialto

5.0 of 5 Hotel   |   495 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental Melbourne The Rialto
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added InterContinental Melbourne The Rialto to your Saves list
Ranked #13 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
missaangela Adelaide, Australia
Write a Review

1,229 reviews from our community

Traveler rating
    760
    295
    116
    39
    19
See reviews for
132
506
79
336
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (1229)
  • Mar-May only
    (314)
  • Jun-Aug only
    (329)
  • Sep-Nov only
    (319)
  • Dec-Feb only
    (267)
All months
Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

A stylish and nice room. The bed was extremely comfortable - I got a good night sleep! Only disappointment was that there wasn't a nice view - the view was into other rooms. Great customer service with friendly staff.

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very stylish 5 star hotel. Old building with interesting architecture. Great service esp. concierge and valet. Nice bar. Excellent range for buffet breakfast. Good pool and spa facilities. Comfortable room.

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear DrKong, Thank you for sharing the feedback from your stay with us in Melbourne. It is great to hear that you received great service from both our valet and concierge teams. I hope that in 2015 we might have the opportunity to welcome you back to the hotel. Kind regards Sebastian Germershausen Hotel Manager More 

Sydney, Australia
Top Contributor
58 reviews 58 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I wish I could give it 4.5 as it's a good 5 star but couple of things let it down. I would like to say how refreshing it is to have great 5 star service instead of professional but standard service you get. The front door gentlemen, the concierges and front desk -Daniel Lawler were all great. Location was a... More 

Was this review helpful? Yes 1
Adelaide
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times and every time is a delight. The staff are warm and welcoming and the accommodation is first class. I particularly love the rain shower and the comfy beds. Room service food is excellent and the East Day Spa, in the same building, is the perfect spot to be pampered. Close to all city attractions... More 

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Tredcon, Thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. I am delighted to hear that you enjoyed so many aspects of your stay with us in particular our rain shower and the East Day Spa. I wish you wonderful festive season and I hope that we might have... More 

Suva, Fiji
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We often prefer Intercontinental whenever we can. This was a wise choice for us and everything was perfect with our stay. We had a room at level 9, which is right above the atrium and has a view of the city. The room was very comfortable, as one would expect. The service was great, staff courteous and helpful. The breakfast... More 

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Eberor, As a guest who prefers to stay at InterContinental Hotels thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. I am delighted to hear that everything was perfect with your stay and that you found my colleagues to be courteous and helpful. I hope that in 2015 we... More 

Byron Bay
Top Contributor
80 reviews 80 reviews
40 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My second stay in Melbourne at the Intercontinental - my first stay was in a Club room, this one was just in a standard room, so obviously somethings I can't compare. Concierge and reception were as good as ever. I'm quite capable of taking my own bags upstairs in the lift, but hey they seem to be in control... The... More 

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear 288djangos, Thank you for taking the time to share the extensive feedback from your recent stay with us in Melbourne. I am delighted that overall you found your stay to be an excellent one and you found the service provided by our concierge and front office teams to be wonderful. I will be sure to share this feedback with... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our stay at the Intercontinental was unforgettable! We had the privilege of being upgraded to the Birrarung Marr Suite which we found to be the most amazing luxurious suite we have ever stayed in. Kishor, the assistant rooms division manager went above and beyond to make us feel special and welcome. Our whole experience exceeded our expectations. We would definitely... More 

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Gisele W, Thank you for taking the time to share your kind feedback from your stay with us in Melbourne over the weekend. I am delighted to hear that you loved your room and that Kishor was able to assist in making your stay a memorable one. I will be sure to thank him personally for his efforts in... More 

Ibiza, Spain
Contributor
13 reviews 13 reviews
11 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel itself is lovely, however I had an interior facing room on a low floor which was very noisy throughout the night and in the morning, which spoilt my stay somewhat. If I had a different room then I would rate this hotel a minimum of 4 out of 5.

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Michelle A, Thank you for taking the time to share the feedback from your recent stay with us in Melbourne. Whilst you felt that the hotel was lovely I was disappointed to note the challenges you faced with your room allocation. If you are unhappy with anything during your stay I would always encourage you to contact our Instant... More 

Blacksmiths, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Valet parking was excellent, checkin was fast and efficient. Club level rooms were large, clean and well appointed. Hotel had great feel about it. I arrived after 8pm and ate in main restaurant around 8.30pm. Main meal did not arrive at 9.45pm. I only had entree as I did not want to wait any longer for main meal. I was... More 

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nick F, Thank you for taking the time to tell us about your recent stay with us here in Melbourne. We are glad that you enjoyed your stay in your Club room and that our staff were able to assist you during your stay. Thank you also for your feedback as this ensure we are able to keep improving,... More 

Melbourne
Top Contributor
92 reviews 92 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay in the hotel for a special event for two nights...as normal great service... Amazing room (suite)....perfect location in the city and great style of a heritage hotel... Would have loved to stay longer...but will be back again and high recommended...

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear kiwiawayMelbourne, Thank you for taking the time to tell us about your recent stay with us here in Melbourne. We are so glad that you enjoyed your stay with us and found your suite to be comfortable. We look forward to welcoming you back soon. Kind Regards, Sebastian Germershausen Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to InterContinental Melbourne The Rialto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, IHG, Cheap Tickets, Hotels.com, Priceline, Despegar.com, Travelocity, Agoda, HotelTravel.com, Odigeo, TripOnline SA and Tingo so you can book your InterContinental Melbourne The Rialto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#3 Family Hotel in Melbourne
#7 Spa Hotel in Melbourne
#12 Romantic Hotel in Melbourne
#13 Luxury Hotel in Melbourne
#20 Business Hotel in Melbourne

434 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (395)
Viewed
Pool/beach area (3)
Viewed
Room/suite (113)
Viewed
View from room (3)
Viewed
Bathroom (23)
Viewed
Hotel & grounds (42)
Viewed
Dining (34)
Viewed
2:36
Videos (2)
Viewed
Other (175)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay