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InterContinental Melbourne The Rialto

#16 of 171 Hotels in Melbourne
Certificate of Excellence
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495 Collins Street, Melbourne, Victoria 3000, Australia
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InterContinental Melbourne The Rialto
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Ranked #16 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Darwin T Jakarta, Indonesia
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1,331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for nearly 3 weeks on business trip. It's a nice hotel with good transport option. Tram is right on the street outside. Train station is 3 blocks away. Many restaurant in 5-7 blocks radius. Their breakfast buffet has the same menu every day, however. Their mushroom, bacon, and scrambled egg is good though.

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Geelong, Victoria, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Lovely suite significantly let down by service levels. My wife and I had been waiting for a mini getaway for some weeks and the opportunity to do some shopping in Melbourne. Went for a suite to make it more memorable and did really enjoy the accommodation itself and the general ambience of the building. The downside was the service. From... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nick S, Thank you for taking the time to share the feedback from your stay with us in Melbourne Whilst it is pleasing to hear that you enjoyed the accommodation and ambiance of the building I was disappointed to note the shortcomings you experienced with the service levels within the hotel. I can assure you, as you will see... More 

San Mateo, California
Top Contributor
66 reviews 66 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Rialto for 3 needs on a recent business trip to Melbourne. It was in a reasonable walking distance from the Melbourne exhibition center where our event was. The hotel is very modern and has an interesting architectural feel as it was converted from from brick buildings. Very modern bar and restaurant. The rooms were large, the... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Tom S, As a return guest to InterContinental Melbourne thank you for taking the time to share the feedback from your most recent stay. I am so pleased to hear that you love the hotel and that you find the beds and pillows to be extremely comfortable. A good night’s sleep is most important especially when travelling on business.... More 

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel, very soft comfortable bed, awesome buffet breakfast large selection with cereals, croissants, toast, fruit, berries, yogurt, omelette, bacon and eggs, sausages, hash browns. Receptionist said an extra $40 or so to upgrade a room but wasn't worth the upgrade was nothing even different, receptionist was a bit pushy about it and prolonged the arrival more than necessary,... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear MissClaire8, Thank you for taking the time to share the feedback from your stay with us in Melbourne. I am so pleased to hear that you enjoyed the amazing selecting on our breakfast buffet that is certainly pleasing news. I have messaged your my contact details as I would like to discuss further your check in process and also... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

InterContinental Melbourne is located at the heart of city and business district - well connected through city tram service. It also has great food options. The staff is very helpful and courteous. All-in-all a great place to stay!

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear rupaljain16, Thank you for sharing your kind feedback. I am so pleased that you enjoyed your stay with us in Melbourne and found my colleagues to be helpful and courteous. I hope that sometime in the near future we may have the opportunity to welcome you back to the hotel. Kind regards Sebastian Germershausen Hotel Manager More 

London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel, a contemporary conversion of historic buildings, with an amazing atrium and great access to the riverside and the city centre. The staff are incredibly friendly and helpful, and the rooms confomtable and modern. We loved the market lane bar on the ground floor, where you can get great cocktails and comforting bar food. The hidden... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Rosieandthebegal, As an AMEX traveller thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. I am so delighted that you enjoyed your stay with us and that James, Paul and Kishor were able to make your stay with us a truly memorable one. I hope that we might have... More 

Melbourne
Top Contributor
80 reviews 80 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a one night stay. Over the labor day weekend. Room was good, however windows out to Flinders lane were quite dirty. Staff were friendly and attentive. Had a drink in the downstairs bar prior to making our way out for dinner and the coffee table we sat at had not been wiped down. Overall, there are plenty of other... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Sneferu, As a well-travelled individual thank you for taking the time to share the feedback from your recent stay with us. Whilst I am delighted to note that you enjoyed your stay with us I was disappointed to note the challenges to faced during your stay and I can assure you that this is not to our usual standards.... More 

Auckland Region, New Zealand
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very Fine Hotel. Unfortunately I stayed while the Melbourne Grand Prix was on so it was very pricey (but so was every other hotel in Melb). The hotel in a wonderful historic building, with very nice rooms and using the same styling as most other InterCon hotels i have stayed at. The staff were really welcoming and friendly right from... More 

Was this review helpful? Yes 1
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear BigWooly, Thank you for taking the opportunity to share the feedback from your recent stay with us during the Australian Grand Prix. I am so pleased that you enjoyed so many aspects of your stay with us in particular the offering on the breakfast buffet. I hope that sometime in the near future, perhaps when the city is not... More 

Harpenden
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this room utilising points from an airline frequent flyer program and couldn't have been happier. Our room had 2 double beds which was fine for our family of four. The room was very well equipped and to a high standard. We took advantage of the breakfast special over the long weekend which was great. Parked elsewhere,as $50 per... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Expat103, Thank you for taking the time to share the feedback from your recent stay with us in Melbourne. I am pleased to hear that you had a great stay with us and that you found your guest room to be very well equipped. I hope that we might have the opportunity to welcome you back to the hotel... More 

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel. I try to stay at the Intercon whenever I'm in Melbourne. The hotel is a really nice historic building, the rooms are very nice, and the staff great. There are two restaurants, which are probably a little overpriced although very good food. The breakfast buffet is really good, with loads of choice. Only the top floor rooms really... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Jungl3Boy, I am so pleased to hear that you enjoyed your stay with us and that you try to stay with us whenever you are in Melbourne. It is great that you enjoy our breakfast buffet and find it to have plenty of variety. You mentioned that the hotel isn't located close to the restaurants in Melbourne. I would... More 

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