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All 171 Melbourne hotels

InterContinental Melbourne The Rialto

5.0 of 5 Hotel   |   495 Collins Street, Melbourne, Victoria 3000, Australia
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InterContinental Melbourne The Rialto
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86%
Ranked #9 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Keith D Gold Coast, Australia
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1,088 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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English first
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Room not cleaned on second night of my stay, Excuse given to me technical fault with system and wouldn't even refund my money for that particular night as well room not ready at 5pm on first day where check-in time was 3pm and room not cleaned well had soap wrapper in bathroom very disappointedđź‘Ž

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Gold Coast, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Intercontinental on a recent trip to Melbourne, I have nothing but praise for the hotel. The staff are very friendly and very willing to help and answer any questions. The rooms are neat, clean and modern....excellent. Do yourself a favour, stay here!

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San Francisco, California
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel makes a great first impression. Rooms were well appointed and relatively large and the bed was very comfortable. The wireless worked well, which was not the case when visiting other hotels and the conference center in Melbourne. One design quirk was the shower door, which opened inwards so the towel hanging on the door inevitably got wet when... More

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Drysdale, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After becoming a priority privilege member (fees apply for a one year membership) we decided to stay at the Rialto using our stay 2, pay for 1 voucher. We decided our best value for money was to opt for the Club room access. The club room at the Rialto offers all day refreshments, afternoon tea and evening drinks with chefs... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Neepfamily, Thank you for choosing to stay with us and for taking the opportunity to share such a kind review. I am delighted to hear that you found my colleagues throughout the hotel to be friendly and welcoming and that you felt that the hotel was an inviting place. It is so important to us that you are made... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed for just the one night in July but should have stayed longer and as soon as you arrive you are welcomed warmly by the concierge and escorted through to the reception area, nothing was too much trouble for the attentive staff. A Beautiful heritage building well appointed room, the beds were large and comfortable and pillows to suit. Room... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear LLLS13, I would like to take this opportunity to thank you for the kind review of your recent stay with us in Melbourne. It is great to hear that you had such a wonderful stay at the hotel and were made to feel welcome right from the start. I hope that we might have the opportunity to welcome you... More

San Francisco, California
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful architecture and decor! Great service and location. Very knowledgable and helpful concierges. The lack of exterior windows in the room is a bit strange...otherwise it would be 5-stars. Definitely recommend staying here, and would stay here again.

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear liliherz, Thank you for taking the time to share the feedback from your stay with us in May this year. I am delighted to hear that you had a memorable stay with us and enjoyed the architecture of the magnificent heritage buildings in which we are housed. Did you have the opportunity to visit the history display in the... More

Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Yet another perfect weekend mixing business with pleasure in Melbourne.The staff make this hotel special. From front desk , club lounge , door men , room attendants and the fabulous Concierge services .. You are welcomed warmly always and assisted with any queries . James at Concierge is a delight and booked us into another gem of a restaurant last... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear LauraC2216, As a return guest to InterContinental Melbourne The Rialto, thank you for taking the time to share your kind feedback. I am delighted to hear that you had such wonderful interactions with all my colleagues during your stay. I am certainly lucky to have such a wonderful team at the hotel in particular, James and Cliff who consistently... More

Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 6 days and the room was immaculately clean and close the where the actions are (Collins St.) The tram stop just in the front of the hotel makes is very convenient to go places. The housekeeping crew did an excellent job with timely cleaning of the room. The staff are also very friendly and helpful.

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Karzack, Thank you for taking the time to share the kind feedback from your recent stay with us at the InterContinental Melbourne. I am delighted to hear that you enjoyed your stay with us and that you found my colleagues to be very friendly and helpful. It is also wonderful to hear that you found my housekeeping colleagues to... More

victoria
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent our 30th wedding anniversary here 2 nights & have stayed a few times before. We had a large king size bed in a larger than average room in the older part of this unique hotel with access to Club lounge which has improved very much over the years with its pre dinner drinks & food. It is a good... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Spent our 30th wedding anniversary here 2 nights & have stayed a few times before. We had a large king size bed in a larger than average room in the older part of this unique hotel with access to Club lounge which has improved very much over the years with its pre dinner drinks & food. It is a good... More

Wellington, New Zealand
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Had 2 nights there recently while attending a friend's funeral. Booked a basic room as I was travelling alone, and found myself up-graded to a lovely 5 star Junior Suite, which was just perfect. The bar service, restaurant service, quality of fittings, surroundings and staff are all worthy of a 5 star rating and is everything I expected and more.... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Al M, Thank you for taking the time to share your lovely review on Trip Advisor. I am delighted to hear that you had a memorable stay with us and that we were able to make it enjoyable for your considering the circumstances. I hope that sometime in the near future we might have the opportunity to welcome you... More

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Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Melbourne #4 Family Hotel in Melbourne #9 Luxury Hotel in Melbourne #9 On the Beach Hotel in Melbourne #10 Romantic Hotel in Melbourne #15 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 
Number of rooms
253

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