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InterContinental Melbourne The Rialto

#16 of 158 Hotels in Melbourne
Certificate of Excellence
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495 Collins Street, Melbourne, Victoria 3000, Australia
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InterContinental Melbourne The Rialto
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InterContinental Melbourne The Rialto
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1,443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
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Wetherby, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

This is a well established brand hotel, where you come to expect certain elements. The rooms were very good and had all the services you would expect. We had interconnecting which worked very well. We also had access to the club lounge. This was very disappointing for a family. Not until we arrived we were told Children under 12 had... More 

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Albany, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here on the 29th June 2015, great location, excellent service and nice staff. Has all amenities that you need and in walking distance to all attractions in Melbourne City. Great place to rest and revive, fantastic location for the shopping fraternity.

Was this review helpful? Yes 1
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Grant W, Thank you for so much for taking the time to share your kind feedback. I am so pleased to hear that you enjoyed your stay with us and found the hotel to be centrally located to all your requirements during you time in Melbourne. I hope that we have the chance to welcome you back again soon.... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Redeemed my IHG points for a 2-night stay in November 2014. The room was fine and clean, with a lovely balcony in which I could overview lobby restaurant. The hotel was in an old building but very well revamped. The location is very good, close to everything, right on the Collins Street at the middle of the CBD.

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Melbourne, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

from our arrival the staff we're welcoming helpful and willing to make our stay as pleasant as possible The room was elegant large King bed with a comfortable mattress and pillows bathroom was equipped with all our needs from hair dryer to soaps and large fluffy towels Would definitely recommend this hotel My only downside was we only had one... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Annielen13, Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us and you found my colleagues to be helpful and friendly. It's something our staff takes great pride in, so we value your feedback. I hope that sometime in the near future we might have the opportunity to welcome... More 

Sydney
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can't fault this hotel. The rooms were great, the staff were excellent and they have a great little cafe/bar downstairs with an exceptional selection of whiskies. I will definitely be utilising this hotel when in Melbourne. the location is very central, it's peaceful and very well presented. Fantastic Hotel!

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear JasonK, As a platinum IHG Rewards Club Member thank you for taking the time to share the kind feedback from your stay with us in Melbourne. I am so pleased that you found my colleagues to be friendly and efficient particularly Sofie, I will be sure to share you feedback with her as I know that she will be... More 

Melbourne, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The five star rating is just right. We were upgraded to a King Deluxe room with a balcony. A lovely room with all the nice facilities etc that you would expect. The bed was very comfortable and the rain shower delightful. The night blinds in the room were great, allowing a wonderful sleep in. While it is a little away... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Trish H, Thank you so much for your kind review review of our hotel on TripAdvisor. I am pleased to hear you enjoyed your stay with us and had the opportunity to have a nice sleep in. I hope that next time to have the chance to stay in Melbourne we might have the opportunity to welcome you back to the... More 

Braintree, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location, lovely room, friendly and helpful staff. My girls and I have been staying at the Intercontinental Hotel for many years. We come for the great shopping, fabulous food, the club lounge has so much to offer its guests and we just keep coming back. It's a wonderful hotel.

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Sue P, As a return guest to InterContinental Melbourne Thank you for taking the time to share your kind feedback of your most recent stay with us. I am pleased to hear that you enjoyed the offering in the Club Lounge, it is certainly a lovely setting and the prefect retreat after a day of shopping. I hope that... More 

Geelong, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Melbourne InterContinental Hotel (The Rialto) shines for the warmth of its staff from the valet parking service to reception through to guest Club room staff. Great place to catch up with friends due to central location in CBD. Service in Club InterContinental was exceptional allowing us to check-in & check-out in club itself. Relaxing Day Spa! We will return for... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Mr and Mrs Hall, Thank you for taking the time to share your lovely feedback. It is always great to hear such wonderful things about the hotel and I am glad that you were made to feel welcome throughout your stay. I hope that sometime in the near future we might have the opportunity to welcome you back to... More 

Perth, Western Australia, Australia
Level Contributor
119 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is up market, easy going, and they make you feel welcome at all times. The rooms are nice and the beds very comfortable! I don't like the fact that from 90% of the rooms you can't see outside, therefore you cant checkout the weather or have a view, which i sometimes like. I do know the more expensive... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Oztravels80, Thank you for taking the time to share she feedback from your stay with us in Melbourne. I am pleased to hear that you enjoyed your stay and found our beds to be super comfortable. I hope that sometime in the near future we might have the opportunity to welcome you back to the hotel. Kind Regards Kishor... More 

Sydney, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A nice hotel with an interesting architecture. At first we were wow'd by how it was constructed inside. The classic room was rather cosy and small for us since we prefer a more spacious room, however at the time, there wasn't anything bigger so we had to settle in. But besides that, the hotel's atmosphere was great as well as... More 

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InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nathan L, Thank you for taking the time to share the feedback from your stay with us in Melbourne. I am so pleased to hear that you enjoyed so many aspects of your stay with us and I am pleased to hear that you found the location of the hotel to be close to all your requirements in Melbourne.... More 

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