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All 170 Melbourne hotels

InterContinental Melbourne The Rialto

5.0 of 5 Hotel   |   495 Collins Street, Melbourne, Victoria 3000, Australia
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86%
Ranked #10 of 170 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
CrackaRoadie Melbourne, Australia
  • Reviews (1,125)
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1,125 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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English first
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose this Hotel for it's location & due to it's 5 star rating. We were not disappointed. From arrival to departure the service was exceptional. From Reservations to Valet to Check-in to Concierge to Restaurant/Bar staff to Housekeeping (not necessarily in any order) they all performed their work on a highly professional & courteous manner. Without these valuable people,... More

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Top Contributor
54 reviews 54 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited the hotel on a business trip and the location was decisive in my choice. Happily surprised by the architecture of the hotel and things it has to offer. The main positive point remains of course the professional and welcoming attitude of the staff all across. The bar, pool and health club are also easily accessible and in good shape.

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MacMasters Beach
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the moment my three friends and I arrived on a visit from Sydney, and were welcomed by the friendly and efficient staff, it was obvious that our short stay at the Rialto was going to be an enjoyable one. Rather than list the many staff members who gave exceptional service, let me just say that all of them were... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nick S, Thank you for taking the time to share the detailed feedback from your recent stay with us in Melbourne. I am delighted to hear that you enjoyed so many aspects of your stay with us and that you found my colleagues to be attentive and friendly. Thank you also for your comments relating the coffee on Sunday... More

Paris, France
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed 7 nights in this hotel during a conference in Melbourne. The hotel is very nice and has a superb architecture. Unfortunately I could not enjoy a single rest night. My room shared a door with my neighbors´ room. I could very distinctly hear and understand their conversations, their phone calls, their TV... and they were not specially loud.... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear AsierSC, Thank you for taking the time to share the feedback from your recent stay with us in Melbourne. I am delighted that you found the architecture of the building to be superb, we are certainly lucky to be housed in two such historic buildings right in the heart of Melbourne’s CBD. I was disappointed to note that you... More

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow. This was a great stay. I booked a club room for a change and it was oh so worth it. An ambassador upgrade to a magnificent suite. Wonderful service and nibbles in the club lounge over dinner. Fantastic complimentary wine using my ambassador vouchers down in the wine bar. And even managed to fit in a very enjoyable swim... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Mickp99, Thank you for choosing to stay with us at the InterContinental Melbourne The Rialto and for sharing the kind feedback from your stay. It is so wonderful to hear that you enjoyed your complimentary upgrade as part of the Ambassador program and I am even more excited to hear that you found the service provided by my colleagues... More

Gold Coast
Top Contributor
68 reviews 68 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Rialto 3 nights. We'll restored facade with 5 star hotel inside. Staff provide exceptional service in all departments. Nothing was too much trouble. Pricing is at level for 5 star but not over the top. Restaurants & facilities of standard to be expected.

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear TonyC45, Thank you for sharing the kind feedback from your recent stay with us in Melbourne. It is so nice to hear that you found the service provided by my colleagues in all departments to be exceptional and that you felt as though nothing was to much trouble. I hope that it made it feel like a home away... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The service and food was superb ,our waiter, Ash, recommended the most delicious dishes and wines . Ash explained the nuances of each one... The man is almost a trained sommelier. Alluvial is lucky to have a nugget as golden as Ash....

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Linzifoxylady, Thank you for taking the time to share the kind feedback of your recent visit to us in Melbourne. It is wonderful to hear that you had a great dining experience in the restaurant and that Ash was able to make this experience a memorable one. I hope that I might have the opportunity to welcome you back... More

Contributor
11 reviews 11 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Bring your earplugs if you're planning to stay at the InterContinental The Rialto in Melbourne. It's a beautiful building but the acoustics are terrible -- and the hotel management does nothing to compensate. In fact every morning you'll be treated to loud Muzak from 6:30am wafting up through the atrium and right outside your window. Even if you're on the... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear TheLadyDeb, Thank you for taking the time to share the feedback from your recent stay with us. I was disappointed to note the challenges you experienced during your stay and I understand that you have requested contact from a hotel representative and I will ensure that this takes place. Kind regards, Sebastian Germershausen Executive Assistant Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

As a regular guest of the Rialto for work, I am never disappointed by the beautiful hotel or the dedicated, welcoming staff. I recently took my Mother and Sister to Melbourne for the weekend so we could have a fabulous 'Girls weekend' and they could get to experience the Rialto first hand. We had the most amazing stay and I... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear BMatson, Thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. It is so great to hear that you, your mother and sister were able to enjoy a relaxing girls weekend in Melbourne and I am delighted to hear that Kishor looked after you so well. He is a true... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a one night stay at Melbourne The Rialto. The staff were incredibly helpful and made checking in/out a breeze. My room was very spacious and quiet. This hotel is close to all things Melbourne...especially the shopping. I highly recommend this hotel.

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear AMac305, Thank you for taking the time to share your kind feedback. I am so delighted to hear that you found my colleagues to be incredibly helpful and that you found the hotel to be close to the shopping precinct in Melbourne. I hope that if you have the chance to visit Melbourne again I might have the opportunity... More

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Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Melbourne #5 Spa Hotel in Melbourne #10 On the Beach Hotel in Melbourne #10 Luxury Hotel in Melbourne #11 Romantic Hotel in Melbourne #17 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 
Number of rooms
253

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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