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All 171 Melbourne hotels

InterContinental Melbourne The Rialto

5.0 of 5 Hotel   |   495 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #16 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Missfussytraveller
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1,262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I'm staying at the IC for the Australia Day long weekend and prior to arriving forgot to request a room with a bathtub. Upon checking in I made the specific request and unfortunately the room was not available on the Friday evening but reception advised that they could relocate me on Saturday. I left for the day on Saturday and... More 

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Perth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I am currently staying at this property and the start hasn't been what I would expect. First I did arrive early 7.30 am and with more hope than expectation I would be able to get a room. The receptionist was quite friendly and offered me a Gym pass where I could have a work out and shower which I did... More 

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Walasia, As a newly joined InterContinental Hotels and Resorts Ambassador Member thank you for taking the time to share your feedback. I am delighted that you have joined the Ambassador program and I can assure you it will be money well spent for your upcoming trip to America. Some of the benefits included as part of your Ambassador Membership... More 

Vienna, Austria
Top Contributor
171 reviews 171 reviews
52 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed four nights at this hotel. Our stay started off a little disappointing. We arrived a little before the allotted check-in time and our room was not available which is fine but the attitude of the lady at check-in was not particularly professional about it. We returned a couple of hours later and were happy... More 

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Runsammie, As an IHG Rewards Club Member thank you for taking the time to share the feedback from your recent stay with us in Melbourne. All of your comments are important to us and I thank you for sharing them with me. This will allow me to provide feedback to our teams to ensure that we continue to improve... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I chose this hotel because it is close to Southern Cross train station (5-10 mins walk). I use the skybus when travelling between Melbourne Airport and the hotel (you can also use the complimentary hotel shuttle bus to get you to the hotel from the train station). The rooms are clean; however, I find the shower cubicle to be a... More 

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Paul M, Thank you for taking the time to share the feedback from your recent stay with us in Melbourne. I am gald to hear that you found the hotel to be centrally located in the CBD and close to Southern Cross Train Station. I apologise that you were not able to access hot water from the wash basin,... More 

Adelaide, South Australia, Australia
Top Contributor
64 reviews 64 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

great concept hotel-2 storage buildings joined together with a roof. Food-excellent. Location-walking distance to Etihad, Southern Cross, crown casino and Fed Square. Stylish fit out. Tip-close the curtains-you are facing other bedrooms. Hidden tip-crossovers on level 4 make a great escape to chill out.

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Greg S, Thank you for taking the time to share you feedback from your recent stay with us at InterContinental Melbourne The Rialto. It is wonderful to hear that you found the hotel to be centrally located to all your requirements whilst staying in Melbourne and that you enjoyed the hotels architecture. I hope that we might have the... More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 3 nights in late November for our wedding anniversary. We booked a Junior Club Suite but as we have Ambassador status, we were upgraded to the Degraves Laneway Suite (one of their Senior Suites). The room was absolutely gorgeous. Good sized living room, separate bedroom and well sized bathroom complete with generous shower and spa bath. The decor... More 

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Stephfennell, As an InterContinental Hotels and Resorts Ambassador Member thank you for taking the time to share your kind feedback. I am so delighted to hear that you enjoyed your stay in our Degraves Laneway suite, we are a few special ‘in the know’ rooms themed around different streets and suburbs of Melbourne so it’s lovely to hear that... More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Intercontinental Hotel at Rialto is a fantastic place to stay if you're staying In Melbourne CBD particularly as Melbourne has grown towards the Docklands, its location is perfect. We booked an executive king with Club access. The Club space is great and the staff friendly and professional. The food menu in the evening is tired and needs refreshing. The... More 

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Wench1, Thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. I am so glad that you enjoyed the Club InterContinental Lounge and also the service which my colleagues provided to you throughout the hotel. I hope that we might have the opportunity to welcome you back to the hotel... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great little hotel close to the Melbourne CBD. Helpful staff particularly the Kenyan girl at the counter (sorry forgot her name). Rooms are spacious, clean and modern. The menu is diverse and breakfast has quite a few varieties. We loved staying in this little jewel. The location is perfect, we walked to everything!

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear CoolMrsM, Thank you for taking the time to share the kind feedback from your recent stay with us in Melbourne. I am delighted to hear that you enjoyed so many aspects of your stay with us in particular the service my colleague at the front desk provided to you. I will be sure to recognise her personally for making... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel many times, but following my most recent stay this week (early January) I realised that I had never submitted a review - so here goes. I actually live near Melbourne, but occasionally I get stuck at work until late at night, and when I'm too buggered to make my way home after a long day... More 

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Goh-x, As a return guest to InterContinental Melbourne The Rialto thank you for taking the opportunity to share the kind feedback from your most recent stay. I am glad to hear that your last minute booking with us was done simply and with minimal fuss. It is also pleasing that after a long day at work you are able... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a bit biased, but to date we have not been let down. It all starts the minute that you arrive, the ambiance of the building, the blending of the old and the new is wonderful and I would argue that it helps to create that unique Melbourne experience. The welcoming of the reception staff sets a high standard... More 

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Gordon T, As an InterContinental Hotels and Resorts Ambassador Member thank you for taking the time to share the kind feedback from your stay with us in Melbourne. I am delighted to hear that you enjoyed so many aspects of your stay with us and in particular Club InterContinental. It is certainly a great place to relax and unwind... More 

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Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
Hotel Style:
#3 Family Hotel in Melbourne
#7 Spa Hotel in Melbourne
#12 Romantic Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#19 Business Hotel in Melbourne

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