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All 171 Melbourne hotels

InterContinental Melbourne The Rialto

5.0 of 5 Hotel   |   495 Collins Street, Melbourne, Victoria 3000, Australia
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Ranked #12 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
MacSydney_Australia Sydney,Australia
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1,146 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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Sydney,Australia
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

There is a lovely sense of arrival through the grand gothic doorway into the atrium which connects the heritage and new building. The restaurants and bars are in this atrium and are flooded with light. The room and bathroom were very comfortable and quiet - the rooms look into the atrium rather than Collins St. The enclosed rooftop pool was... More

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2 reviews
5 of 5 stars Reviewed yesterday NEW

Such a great weekend experience! the first step we arrived in this hotel, is 'wow' factor. The porter who has helped us has such a great positive aura. Concierge is well trained, friendly and knowledgeable! The room is just perfect size for both of us, i love every single details in the room, tranquil ambiance! all clean, tidy and the... More

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Hamilton, New Zealand
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We can't say enough about the very pleasant and courteous people we met here. All the staff were very helpful but particularly the doorman(?) from Manchester who gave us accurate directions and made us feel very welcome, and the bar waitress who remembered exactly what we liked to drink! Beautiful food in the restaurant (the trout was to die for)!... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Carol C, Thank you for taking the time to share your kind review on TripAdvisor. It is wonderful to hear that you enjoyed so many aspects of your stay and found my colleagues to be pleasant and courteous, in particular our doorman Cliff. I am certainly lucky to have him as part of the team and will be sure... More

Jackson Hole, Wyoming
Top Contributor
71 reviews 71 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed three days at this property which is located "at the other end" of Collins street in the Central Business District. The hotel is in a historic building which results in a bit of an unusual layout. My room was nice, average for this tier of hotel. I encountered friendly staff throughout the hotel, but was disappointed with... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Flyboy23, Thank you for sharing the feedback from your recent stay with us in Melbourne. Whilst I was delighted to hear that you found my colleagues throughout the hotel to be friendly and approachable I was disappointed to note that the service you encountered in Market Lane Bar was a little slow. I will be sure to address this... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I’ve stayed many times at the InterContinental Melbourne The Rialto over the years and I must admit the stays keep getting better each time. The hotel has always been up to a 5 star standard however they seem to keep pushing to make the hotel better which is great! I commonly stay at a Club level and being a Platinum... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear DylanP_ADL, As a regular guest to InterContinental Melbourne The Rialto thank you for taking the time to share your kind feedback. I always enjoy hearing from guests who have stayed with us multiple times as it provides us with a good insight into how we are tracking. Thank you also for your comments relating to Kishor, I am certainly... More

Wangaratta, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Outstanding location, very friendly staff, this place has the ambience, food choice, drinks menu and relaxed atmosphere to make you feel right at home. Can not wait for my next visit. Right in the heart of all that Melbourne has to offer.

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Ash P, Thank you for taking the time to share the feedback from your recent stay with us in Melbourne. I am delighted to hear that you had a wonderful experience that you were made to feel right at home. I hope that I might have the opportunity to welcome you back to that hotel again soon. Kind regards,... More

Cairns, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights on business in Melbourne and I honestly have to say it was quite disappointing. The room was average not luxurious but that's okay as I was there for business. Breakfast in the restaurant was good in terms of quality and variety of food but the service was slow and staff were not of five star... More

Was this review helpful? Yes 2
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Cinquestelleee, Thank you for taking the time to share the feedback from your stay with us. I was disappointed to note that the service provided in the restaurant during your stay was a little slow, I will be sure to share this feedback with the team as we work toward creating memorable experiences for all out guests. Kind regards,... More

Melbourne, Victoria, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel for about 6 nights while the house renovation was on. Every staff in the hotel is extremely helpful n friendly. The bed is so comfortable, n I had my best sleep ever!!! I would definitely recommend this hotel to all my friends n family;))

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Tyuj1314520, Thank you for taking the time to share your kind feedback from your recent stay with us in Melbourne. I am delighted to hear you chose to made us your home away from home during your recent house renovations and that you found my colleagues to be helpful and friendly. I hope that I might have the chance... More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located in Collins Street further towards Southern Cross Station end than the "Paris " shopping end of the street. Check in was quick and courteous but perhaps bordering on being a little clinical. Stayed for 2 nights in what was a fairly standard looking room for a 5 star hotel. Good sized room with king comfy bed but... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Cobra1962, Thank you for taking the time to share your detailed feedback from your stay with us in Melbourne. I am delighted to hear that you enjoyed the breakfast offering in our Alluvial Restaurant and you found the service to be attentive. Thank you also for your comments relating to our pool area, I will be sure to address... More

Neutral Bay, Australia
Top Contributor
94 reviews 94 reviews
76 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night on business in Melbourne & it didn't disappoint just as great as every other time I have stayed! Lovely luxurious rooms, this time I was on the Ambassador floor which was nice. Beds are amazing, the property lovely & a great location! I will keep on returning to this hotel!!

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear eeliechick, Thank you for taking the time to share the kind feedback from your recent overnight stay with us at the hotel. I am delighted to hear that you enjoyed the hotel and found our beds to be amazing and the hotel to be centrally located to all your requirements in Melbourne. I hope that you have the chance... More

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Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne

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