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All 172 Melbourne hotels

InterContinental Melbourne The Rialto

5.0 of 5 Hotel   |   495 Collins Street, Melbourne, Victoria 3000, Australia
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85%
Ranked #8 of 172 hotels in Melbourne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Catherine M Frankston, Australia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frankston, Australia
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

The intercontinental Rialto Melbourne never misses a beat. As the place where we became engaged last October - we thought it would be nice to end our honeymoon at the same place it all started. We have fallen I love with this place and it is our first choice of accomodation when we come up from the Mornington peninsula to... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Catherine M, As a return guest to InterContinental Melbourne thank you for taking the opportunity to share your kind feedback. I am so delighted to hear that we were able to be the hotel of choice for your engagement and honeymoon. Congratulations on your wedding and I wish you and your partner a lifetime of happiness together. I hope... More

Melbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is fantastic, the staff are so friendly, the room service food was sooooo yummy. We stayed here on the 7th and 8th of April for my sisters birthday, the only 2 things I could fault was that we only got a coupon for wine as a birthday perk, but none of us drink wine, they could maybe treat... More

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Adelaide, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Always love staying at Intercontinental Rialto. Being Gold Ambassador get upgraded but last 2 times have been upgraded to Suite and with Club Access has been the perfect break. Facilities, dining options and proximity to Southbank and Etihad Stadium are ideal for us but it is the staff that make this hotel. Starts as you alight from the taxi being... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear ajmart52, As a InterContinental Hotels and Resorts Ambassador Member thank you for taking the opportunity to share your kind feedback. I am delighted that you find my colleagues to be welcoming and that you feel that they make the hotel. That is certainly a great compliment. I hope that I might have the opportunity to welcome you back to... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had an amazing weekend to celebrate my 5 years with my boyfriend, service was amazing from the get go. Huge thanks to anastasia from reservations, nothing was ever a problem and she was always will to help with anything I asked for, very well spoken and could tell over the phone she is such a friendly and helpful worker!!

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear dgarofolo, Thank you for taking the opportunity to share your kind review. I am delighted to hear that my colleagues were able to provide you with exceptional service in particular Anastasia. I will be sure to recognize her for her efforts in making you and your boyfriends stay a special one. I hope for your next celebration we have... More

Canberra
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is exactly what is expected from the InterContinental chain. Clean, Great Club, Great Staff. Rooms are beautiful. Close to everything. The only downside is their gym. Although it is well decked out, 5 out of the 6 cardio machine do not work.. When this was brought to the attention of maintenance the reply was "they have been broken for... More

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InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Thedhowl, Thank you for taking the opportunity to share your kind feedback. Whilst I am delighted to hear that you found the Club Lounge and our rooms to be great I am disappointed to note that your experience in our Gym was less than satisfactory. If I may I would like the opportunity to discuss this with you further... More

Nowra, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This would be our fifth stay at the Rialto but the first for leisure. The best hotel in Melbourne from our experience. The Rialto has that aged ambience and the rooms are exceptionally comfortable and quiet. We've always stayed in the suites with access to the club; a nice break after a long day.

Was this review helpful? Yes
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Mandy Tony H, As a return guest to InterContinental Melbourne The Rialto thank you for taking the opportunity to share your kind feedback. I am delighted to hear that you feel that our rooms are exceptionally comfortable and that you had the opportunity to access our Club Lounge. I hope that we have the opportunity to welcome you back... More

Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time that we have stayed here and a warm welcome by concierge never fails to impress me. The concierge rushed out to our vehicle, opened the door and took care of our bags. I am surprised, at how many hotels do not get the first impression right but the Intercontinental Melbourne The Rialto got it so... More

Was this review helpful? Yes 2
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear TravelfreakAustralia, Thank you for taking the opportunity to share the kind feedback from your recent stay with us at the hotel. I am delighted to hear that we got the first impression right and that we are now your new favorite hotel in Melbourne. I hope that we have the opportunity to welcome you back to the hotel in... More

Tetbury, United Kingdom
Top Contributor
51 reviews 51 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We choose to stay here whenever we are visiting Melbourne as we enjoy the location to the city and Southern Cross railway station. We were made very welcome by the check in staff and upgraded to a Junior Suite which we enjoyed as we appreciated the extra space for our seven night stay. We took the option to pay for... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Toptown, Thank you for taking the time to share your kind feedback on TripAdvisor. I am delighted to hear that you enjoyed your stay with us and that you were made to feel welcome at the hotel. It’s great that our concierge team were able to assist you with some sightseeing tours of Melbourne and that you enjoyed your... More

Echuca, Victoria
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a 2 night stay here, room was clean and quiet. Electric curtains were great which ensured a very dark room. Room service, delicious and affordable. Beds were comfortable and pillows to suit. Room amenities, coffee, tea etc, were good. All staff at this hotel were delightful, from the smile and greeting from the door man, concierge, check in,... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear augusta522, Thank you for taking the opportunity to share the feedback from your recent stay with us. I am delighted that you found my colleagues to be delightful and wonderful. It is great that you found the room to be dark for sleeping and the bed was comfortable. I hope on your next visit to Melbourne we have the... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Don't bother, this is one of those hotels that tries to portray an air of sophistication when the whole thing is a thinly disuised shambles. Depite sending me two emails reminding me of my booking with them, they didnt have my booking when I checked in, which is the second time in a row this has happened when booking though... More

Was this review helpful? Yes 1
InterContinenta... M, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Jonathan C, Thank you for sharing the feedback from your recent stay. I understand that my colleagues have been in contact with you to ensure that this situation is put right. I apologise for any inconvenience caused and as discussed with my colleague we look forward to welcoming you back to the hotel. Kind regards Sebastian Germershausen Executive Assistant... More

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Additional Information about InterContinental Melbourne The Rialto

Also Known As:
Intercontinental Melbourne The Rialto Hotel
Intercontinental Melbourne The Rialto Hotel Melbourne
Intercontinental Melbourne
Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Melbourne
#8 Luxury Hotel in Melbourne
#11 Romantic Hotel in Melbourne
#16 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Official Description (provided by the hotel):
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 
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