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All 171 Melbourne hotels

ibis Styles Kingsgate Hotel

3.0 of 5 Hotel   |   131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
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ibis Styles Kingsgate Hotel
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33%
Ranked #132 of 171 hotels in Melbourne
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820 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Contributor
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Level 1 single room with a double bed 3-night stay in July 2014 Pros: location - close to Southern Cross Station & CBD Friendly & accommodating staff Reasonably priced vending machine snacks/drinks Cons: old building, dingy air with dirty carpet Very loud mechanical noise (?lift mechanism/plumbing/laundry) at 2 AM Old plumbing Heating did not work properly There are better &... More

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Jyunkim, Thank you for taking the time to tell us about your experience. I am pleased to read your comments about our staff and that our location suited your needs. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is... More

Inverloch, Australia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Only booked this hotel as nothing else was available within my price range due to a conference. Unattractive room noisy and quick paint job to make the old look new. Our room 619 was near the elevator and noisy. Windows could open but to an outside staircase. Could smell cigarette fumes coming into the room. Only got to sleep with... More

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Frenchy3996, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Hobart
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Ibis Kingsgate has potential. I could not fault staff - they were very professional, helpful, friendly and on the ball. The hotel is well located being near Southern Cross Station and walking distance of most of the central city. But the room I had was less than appealing with junk furniture and missing things like bedside lights - the... More

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Mike F, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ibis Styles Kingsgate Hotel More

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Pictures on the website are extremely misleading. There was mould in the bathrooms, and stained sheets on the beds. The corridors resembled a jail, and smelt of mould and fungus. I was tired, checked in late... Only to find the rooms and accomadation not to any humans standards. I booked another hotel at 4 in the morning. I explained my... More

Was this review helpful? Yes 1
Sydney
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looking for a inexpensive hotel close to Melbourne Office Very clean and standard amenities needed for a business trip for two nights Front Desk Staff Friendly and Professional - they take time and care Room was Basic but Bed was comfortable, shower hot and clean , TV has Foxtel Felt safe Would stay again for the price - at $75... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear SydneyAussieFamily4, Thank you for choosing ibis Styles Kingsgate Hotel for your recent visit to Melbourne. I am please to read that our Hotel suited your requirements. I am also pleased to read your comments about our staff as we are always striving to offer a high level of customer service. I hope to welcome you back to our hotel... More

Gooik, Belgium
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I really didn't like this hotel at all... it was so ugly, our room was big but without any window at all... the corridor was very narrow, the room for breakfast is hidious... staff wasn't very helpful. breakfast was ok, location is perfect to visit the city centre. But I will never go back to this hotel.

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Marijke VC, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A huge thank you to Hannah the receptionist who was so lovely! On arrival she asked what brought us there and we told her we were there for my 21st. Because of this she offered us complimentary late check out (12pm) and the same was offered to my friends staying in a different room. We were given a conjoining room... More

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear gsv93, Thank you for taking the time to offer your feedback it is greatly appreciated. I am pleased to read that Hannah exceeded your expectations and was able to assist in making your 21st a memorable occasion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More

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Additional Information about ibis Styles Kingsgate Hotel

Address: 131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Kingsgate Hotel 3*
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Also Known As:
All Seasons Melbourne
Accor Kingsgate Hotel

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Amenities

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Official Description (provided by the hotel)
Built in 1926, the ibis Styles Kingsgate Hotel, like Melbourne, provides a traditional European charm and service, together with modern facilities. Comprising of 171 rooms, equipped with wireless. ‎ ... more   less 
Number of rooms
171

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