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All 170 Melbourne hotels

ibis Styles Kingsgate Hotel

3.0 of 5 Hotel   |   131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
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Ranked #130 of 170 hotels in Melbourne
A recent review
3 of 5 stars reviewed 2 days ago
Peteandrosie Kerang
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832 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Yarrawonga, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Each vist to this hotel has been great and the staff always smiling and love a friendlry chat I have seen mostly Juan and lam and Hannah and James and Jenny and the staff here are so great the Boss would be proud of your great work from sheryl /yarrwonga.

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Sheryl W, Thank you for your positive feedback, its always a pleasure reading that our staff are continually providing great customer service, myself along with our friendly staff look forward to your next stay. Sincerely, Denis Croke, ibis Styles Kingsgate hotel More

Wodonga, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

After reading some negative reviews I was worried about staying at this hotel but found that my concerns were not necessary. Family room was great, very roomy & clean. Staff very helpful and location was awesome. We had a very enjoyable stay and would definitely stay again.

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Amanda W, Thank you for taking the time to give us your feedback, we are happy to read about your positive experience, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, ibis... More

canberra
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Basic room in need of some love. The problem, being able to hear every single noise from the corridor and from the street,which is surprising given how much noise the fridge in my noise kept randomly making. The most uncomfortable bed, sleeping on springs, and a pillow so thin i don't know why they bothered. Terrible nights sleep well not... More

Was this review helpful? Yes 2
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Canberramaria, Thank you for providing feedback on your recent stay at the Kingsgate hotel, I'm sorry to read about your unfortunate experience, please except my sincerest apologies. We have addressed your concerns with the housekeeping manager to ensure bedding is at the ibis brand standard and are reviewing fridge noises, we do urge guests to contact the duty manager... More

Tasmania
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part about the hotel is the staff and the location. The staff are friendly and helpful and the location is super close to Southern Cross Station and Etihad Stadium. As for the hotel room it self I would say about average. It was pretty clean although dated. The bed was quite soft and one of the pillows was... More

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear TazzieTraveller23, Thank you for providing feedback on your recent stay at the Kingsgate Hotel, its always a pleasure to receive positive staff feedback as we pride ourselves on exceptional customer service. I'm sorry to read about the cleanliness issue you encountered, I'll be sure to address these concerns with our housekeeping department. We hope that this does not discourage... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

well price wise what a rip off was woken up all night by a noisy heat bank then when I complained we got transferred to a similar room with the same problem it was the dead of winter so no extra blankets so we practically froze came home sick as we live in the country which was 6 hours away.... More

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GMKingsgate, General Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Tara C, I would like to apologise to you on behalf of the hotel and myself personally. It is very disappointing that there are parts of society in this great country we live in who portray this type of action. If I was aware of this I would have spoken directly to the guests as this behaviour is not... More

Sydney, Australia
Top Contributor
72 reviews 72 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a quick overnight stay in Melbourne. The room was really good priced and for what we got was a great deal. The hotel was easy to find and in a good location not far from Southern Cross Station and tram stop not far away. The hotel was clean and is big. The staff were very helpful and... More

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear mattrickie, Thank you for taking the time to offer your feedback it is greatly appreciated. We are pleased to read you enjoyed your stay and hope to welcome you back to our hotel in the not too distant future. Kind Regards ibis Styles Kingsgate Hotel More

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Additional Information about ibis Styles Kingsgate Hotel

Address: 131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Kingsgate Hotel 3*
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Also Known As:
All Seasons Melbourne
Accor Kingsgate Hotel

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Official Description (provided by the hotel)
Built in 1926, the ibis Styles Kingsgate Hotel, like Melbourne, provides a traditional European charm and service, together with modern facilities. Comprising of 171 rooms, equipped with wireless. ‎ ... more   less 
Number of rooms
171

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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