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All 171 Melbourne hotels

ibis Styles Kingsgate Hotel

3.0 of 5 Hotel   |   131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
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ibis Styles Kingsgate Hotel
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33%
Ranked #132 of 171 hotels in Melbourne
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819 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Hobart
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The Ibis Kingsgate has potential. I could not fault staff - they were very professional, helpful, friendly and on the ball. The hotel is well located being near Southern Cross Station and walking distance of most of the central city. But the room I had was less than appealing with junk furniture and missing things like bedside lights - the... More

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Adelaide, Australia
1 review
1 of 5 stars Reviewed 2 days ago NEW

Pictures on the website are extremely misleading. There was mould in the bathrooms, and stained sheets on the beds. The corridors resembled a jail, and smelt of mould and fungus. I was tired, checked in late... Only to find the rooms and accomadation not to any humans standards. I booked another hotel at 4 in the morning. I explained my... More

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Sydney
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Looking for a inexpensive hotel close to Melbourne Office Very clean and standard amenities needed for a business trip for two nights Front Desk Staff Friendly and Professional - they take time and care Room was Basic but Bed was comfortable, shower hot and clean , TV has Foxtel Felt safe Would stay again for the price - at $75... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear SydneyAussieFamily4, Thank you for choosing ibis Styles Kingsgate Hotel for your recent visit to Melbourne. I am please to read that our Hotel suited your requirements. I am also pleased to read your comments about our staff as we are always striving to offer a high level of customer service. I hope to welcome you back to our hotel... More

Gooik, Belgium
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I really didn't like this hotel at all... it was so ugly, our room was big but without any window at all... the corridor was very narrow, the room for breakfast is hidious... staff wasn't very helpful. breakfast was ok, location is perfect to visit the city centre. But I will never go back to this hotel.

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Marijke VC, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A huge thank you to Hannah the receptionist who was so lovely! On arrival she asked what brought us there and we told her we were there for my 21st. Because of this she offered us complimentary late check out (12pm) and the same was offered to my friends staying in a different room. We were given a conjoining room... More

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear gsv93, Thank you for taking the time to offer your feedback it is greatly appreciated. I am pleased to read that Hannah exceeded your expectations and was able to assist in making your 21st a memorable occasion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More

Leeton, New South Wales, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked the Kingsgate due to the fact that there weren't many cheaper hotels available for 4 people at late notice. There was mould in the bathroom, the beds were uncomfortable and the pillows so lumpy it felt they had not been changed in years. Another negative was the constant noise all night. We could always hear other peoples heaters,... More

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Jack M, We’re sorry to hear that you didn’t enjoy your recent stay at the ibis Styles Kingsgate. We hope that your feedback can help us to improve our hotel services. I apologise for the extra noise from within the hotel. Unfortunately not all of our guests respect others in the hotel and can create noise in the corridor... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this hotel on hotels combined and the price was great. We arrived at the hotel at about 8am and was greeted by two friendly staff members, the staff allowed us early check in and also upgraded our room. I found the hotel to be nice and clean and in a fantastic location. There was only a few issues... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Tiffany V, We very much appreciate your comments regarding your stay at the ibis Styles Kingsgate Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also passed your comments... More

Christchurch, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good budget hotel in the heart of the city. Was a bit noisy outside as it seemed to have city work in progress. Basic room but ok for short stay.Good french restaurant attached with special in house 2 course deal for AUST$35

Was this review helpful? Yes 1
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Jagman100_11, I am pleased to read that our hotel suited your needs and that you were able to take advantage of the great deal we have with the Bergerac Restaurant. We hope you welcome you back to our hotel in the not too distant future. Kind Regards ibis Styles Kingsgate Hotel More

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Additional Information about ibis Styles Kingsgate Hotel

Address: 131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Kingsgate Hotel 3*
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Also Known As:
All Seasons Melbourne
Accor Kingsgate Hotel

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Official Description (provided by the hotel)
Built in 1926, the ibis Styles Kingsgate Hotel, like Melbourne, provides a traditional European charm and service, together with modern facilities. Comprising of 171 rooms, equipped with wireless. ‎ ... more   less 
Number of rooms
171

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