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ibis Styles Kingsgate Hotel

131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
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ibis Styles Kingsgate Hotel
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1,025 Reviews from our TripAdvisor Community

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Traveler rating
    48
    252
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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    (1025)
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    (263)
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Springfield, Australia
2 reviews
2 of 5 stars Reviewed yesterday NEW

Arrived to a lovely oldstyle foyer, staff were friendly, decor of the actual hotel was a little to be desired with bold green and black hallways. The bathroom for 4 guests was small, little bathrooms accessories provided, not even a face washer. Location was great but unfortunately would probably not stay there again.

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Adelaide, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a family room, one double and two singles. Comfortable, with enough spaces for all. Good size bathroom and lots of hot water. The Hotel, built in 1926, has character, dark corridors but fresh paint. One street from Southern Cross, so excellent for public transport and a short walk to Burke Street Mall, and plenty of eating places within walking... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

My partner and I Arrived at 4am from interstate,rang ahead.arrived at ibis.Was let in by man at front desk,Who was borderline polite.Took 25 minutes to book in etc,The whole time I asked for a toilet 4 my partner to use.His reply was there's 1 in the room.So when we finally got the room card/key my partner went straight upto level... More 

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ibiskingsgatehotel, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Mat G, Thank you for your review. We are sorry to hear that your experience in our hotel did not meet your expectation. Please allow us to express our sincerely apology. We will definitely have a chat with the employee who checked you in that morning about why he needed more than 10 minutes to check you in. Room... More 

Travelers are raving about these Melbourne hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Room no. 11. Located in CBD area and near to Southern Cross Station(10mins walk) where we got our direct bus ride to airport. Safe neighborhood, Coles supermarket its about 15mins walk. The heater in the room worked well on winter season. Comfortable bed and friendly staff. However they didn't clean our carpet so we felt very very itchy when we... More 

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Wollongong, New South Wales, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Kingsgate Hotel is a rather old hotel with peeling paint, retro bathrooms and creaking floorboards. The hotel is centrally located, just a 5 minute walk from Southern Cross station and within the Free Tram Zone. The hotel is located near a number of night clubs which are very noisy and go on until the very early hours of the... More 

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Brisbane, Queensland, Australia
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff here were very helpful and friendly however the state of this hotel really put me off at night. The bed's were rock hard, the pillows were thin, the toilet bowl underneath had mold growing, the 'view' out of the window was unsightly, there was a dirty scourer sponge sitting on the air conditioner, the carpet smelled, there was... More 

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ibiskingsgatehotel, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Jenzo S, Thank you so much for taking your time to leave your feedback in our hotel. We are sorry that you happened to the mattress did not satisfy you during your stay. We will definitely take a look at that room and replace the mattress if necessary. So does the pillows. We will definitely talk to our housekeeping... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a one night stay after visiting an airshow. The room we were put in had quite an old bathroom and was full of dust and a little mouldy. It also smelled quite damp. We complained to the hotel, a friendly staff member then upgraded us free of charge. The new room had a modern bathroom and was much more... More 

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ibiskingsgatehotel, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Emily M, Thank you for reviewing our hotel. We are sorry to hear that the first room you were in did not give you a good impression of our hotel. We are glad that our staff give you a room move after this. As we are a 3-star hotel, mainly focus on our budget travelers. We really could not... More 

Bolton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with my family and thought it was great value for money. The location is brilliant. 10 mins walk from southbank. 5 mins walk from train station. Etihad stadium also near by. Rooms are clean and pleasant. Central heating which was brilliant in the cold winter weather. Breakfast was included which was better than expected. If you... More 

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Kuala Lumpur, Malaysia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we booked Ibis styles for a week then read reviews which were mostly negative. We were in for a surprise. We arrived on 28th July mid winter season. The room was clean and comfortable. Clean sheets. Bathroom was spacious with clean shower area, doors closed properly and clean towels everyday. Location was great, walking distance to Southern Cross and to... More 

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Hotel Review Summarization

What travelers say

  • Southern cross station(11)
  • Good value(7)
  • Great location(4)
  • Staff were friendly(3)
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Hotel & grounds (7)
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Other (6)
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