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All 171 Melbourne hotels

ibis Styles Kingsgate Hotel

3.0 of 5 Hotel   |   131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
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ibis Styles Kingsgate Hotel
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Ranked #133 of 171 Hotels in Melbourne
A recent review
3 of 5 stars reviewed 3 days ago
Hansie13 Australia
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892 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Australia
Top Contributor
129 reviews 129 reviews
56 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Well located. But the design of the hotel is not good - it's a bunch of different buildings joined together, so it's a rabbit warren design. The rooms are not well laid out, being too long and thin, leading to TVs being in odd positions, etc. The hotel has little character or charm. But the rooms were clean and comfortable.

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Hansie 13, Thank you very much for taking your own time to leave your feedback according to your recent stay with us. As our new team just took over this hotel, so a lot of things will be changed. Because the building has been built since 1895, so it is not possible for us to change the location of... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I was initially worried about my stay considering the reviews but there really was no need. I'd seen reviews saying it was too loud, although the air conditioner was noisy that is to be expected. The only time we had street noise was when I left a window open, which is unnecessary since there are air cons inside the room.... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Jodie M, Thank you so much for taking your time to leave feedback based on your recently stay with us. It is always a pleasure to receive such a good compliment of our hotel. As our new team just took over this hotel, so we are planning to do some big jobs of this hotel. Renovation will be one... More 

Gold Coast, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this Hotel through Hotels.com at a good price and was somewhat worried after reading some of the reviews......I had no need to worry. As per the comments, I gather that the Hotel is under new management and I can confirm that they are making efforts to improve the Hotel. I was offered a free room upgrade and was... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear 83Andrew, We are appreciated that you could take your time to leave your feedback about your recent stay with Ibis Styles Kingsgate Hotel. And also we do appreciate that you could see some difference between the current management and previous management. Our new group is trying our best to make our guests comfortable while they staying with us. I... More 

Tacoma, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was big but not well laid out. The bathroom is big but has only one small sink and no counter space at all. There is no hairdryer in the bathroom. Only one garbage or rubbish can in the whole room - only in the bathroom and not in the bedroom. The hotel is very old and tired with very... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear dayung d, We very much appreciate your comments regarding your stay at the ibis Styles Kingsgate Hotel. For our rooms' decoration, we are trying to make a lot of changes of the rooms. The hairdryer in the room we used to have it, but we were missing hairdryer all the time so we made it available as request when... More 

1 review
4 of 5 stars Reviewed 1 week ago

I had to attend exhibition at Melbourne during last winter, and I have decided to extend one more day for my private holiday. I have stayed 2 nights in Parkview hotel which is more luxury hotel, and extra night on this hotel. I knew this hotel is not luxury, so it have met my expectation. it was great for what... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Yong Sik J, Thank you very much for taking your time to leave the feedback of your recent stay with us. As a member of Ibis Hotel chain, we are doing the best we can to make our customer comfortable during their stay. We always try to give our 5 star service to our guests. Even though our hotel... More 

Townsville, Australia
1 review
2 of 5 stars Reviewed 1 week ago

I do not think the hotel meets the standard of an Ibis Styles hotel, which I understand to be the higher range of the Ibis hotels. The room I was allocated was facing the internal air well which had all air condition compressors and other noises. It was rather uncomfortable to work during the day or sleep during the night.... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Em S, Thank you very much for taking your time to leave your feedback about your stay. As the hotel manager, please let me express my sincerely apologize that your experience did not meet your expectation. As our new group just took over this hotel, so a lot of things will be taken care of, renovation will be one... More 

Perth, Australia
2 reviews
1 of 5 stars Reviewed 1 week ago

Called the hotel and explained to them that my flight got cancelled and will no longer be able to stay for the one night. I understood that it was non-refundable, but I had no control with the flight being cancelled. The hotel staff informed me that they could not help as I needed to contact Hotels.com with whom I had... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Mischell J, Thank you very much for leaving the feedback with us. Please allow us to express my sincerely apologize for you booking experience did not meet your expectation. Usually if guest booked with us with the restricted rate, which is no cancellation, no changing rate, we would not be able to cancel the booking from our system. However... More 

Melbourne, Victoria, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is very conveniently located in Melbourne CBD, near the corner of King St and Bourke St. This is within easy walking distance from Southern Cross Station, 3 blocks from the Bourke St Mall. That's the only nice thing i have to say There is no car parking on site except at southern cross and you get charged 22... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Noemi R, Thank you for taking time to give us a review. Our parking ticket is actually a very good price compare with purchasing a normal parking ticket in any carpark in Melbourne CBD, and our parking ticket have no time limit (counting by per exit). We have variety guest rooms, some is small, and some is big size,... More 

Adelaide, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I booked this hotel as we had stayed there many years ago and the location suited our needs. Sadly it was very disappointing from the moment we arrived, I checked about parking prior and misleadingly the website says the parking is nearby! If I had of known the nightmare having a car would be I certainly would... More 

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Verbal k, Thank you very much for spending your time to leave your recently stay feedback with us. Please let me express my sincerely apologize that you experience did not meet your expectation. As our company just took over this hotel, so our team are going to make a lot of changes of this hotel. Website will be one... More 

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Additional Information about ibis Styles Kingsgate Hotel

Address: 131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Kingsgate Hotel 3*
Number of rooms: 171
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Also Known As:
All Seasons Melbourne
Accor Kingsgate Hotel

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