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All 171 Melbourne hotels

ibis Styles Kingsgate Hotel

3.0 of 5 Hotel   |   131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
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ibis Styles Kingsgate Hotel
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Ranked #132 of 171 Hotels in Melbourne
A recent review
3 of 5 stars reviewed 3 days ago
Michelle1410_11 Pukekohe, New Zealand
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876 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pukekohe, New Zealand
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My sister's and I chose this hotel off the internet mainly because of the price. You do get what you pay for. The staff were friendly and helpful but the hotel itself is in need of a general overhaul. The room was VERY small for three people. With a single bed and double bed which was up against the wall.... More

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England, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 1 night after arriving in melbourne. This hotel is a short walk around 5 mins from southern cross station which is good with luggage. We were able to check in when we arrived which was around 9am which was good! The corridors to the room were horrible! Painted in lime green and black and... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Linzi432, Thank you for choosing to stay with us at the Kingsgate Hotel, we appreciate your feedback and hope to welcome you back in the near future. Sincerely, ibis Styles Kingsgate Hotel More

Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Basic but the location out ways the simplicity. If you're just after a bed which is handy to spencer st station, south bank, trams etc it's worth the money. Fridge, kettle & typical tiny coffee cups. Bathroom is just a pass. $276 3 people for 2 nights.

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Cheriberri, Thank you for leaving feedback on your recent stay, I'm glad to read that our hotel suited your needs and we hope to welcome you back very soon! Sincerely, ibis Styles Kingsgate Hotel More

Taranaki Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location we came over from nz for the Melbourne cup and on arrival the staff at this hotel were nothing but extremely helpful when we arrived our room wasn't suitable as we needed a room with two beds not a double the staff went out of there way to put us in a room... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

40Michelle48, We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with Phil, AJ, Hannah and the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Switzerland
Top Contributor
146 reviews 146 reviews
113 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

When we first got to our room we were taken aback by how small and unintiving it was. There was one small window above one of the beds into which the aircon was integrated... Went back down to reception asking if we were given the worst room in the house because of the travel indurstry rate we were on. No... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear A_Blue_Sea_Shell, Thank you for leaving feedback, I'm sorry to read that your experience did not meet your expectation, I understand that a change of rooms did not assist with your overall perception and still felt short on expectation, your feedback will be passed onto senior management for review. Sincerely, ibis Styles Kingsgate Hotel More

1 review
4 of 5 stars Reviewed 1 week ago

Good value for the price we paid. Room was clean and bed was comfortable. However, the heater was very cranky as it started producing rattling motor sounds. Called the receptionist who said he would come up to check but he didn't. He switched the main switch off and all was fine. The heater came back on in the middle of... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Jaclyn, We appreciate you taking the time to leave feedback, I'm sorry to hear you were troubled with a heating issue, we will address your concern with out maintenance manager to ensure there are no future occurrences. Sincerely, ibis Styles Kingsgate Hotel More

Sydney
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed here prior to being an Ibis, I was a bit worried. Also reading the reviews did not instill confidence, but during Melbourne Cup week and the racing carnival, accommodation was at a premium. Needed a room for 3 people, found a deal with HotelClub that included breakfast at $204.00 per night and then an AMEX promo that rebated... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear JetVortex, Thank you for providing feedback, we are happy you enjoyed your stay with us and hope to welcome you back very soon! Sincerely, ibis Styles Kingsgate Hotel More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed for four nights in the Ibis Styles Kingsgate in September as a solo traveller. My room was comfortable, well-appointed and clean. The bathroom was modern, the bed was comfortable, the linen and toiletries were of good quality, and the TV reception was good. Free wifi was available in public spaces. A reasonably priced cooked breakfast was available. The... More

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GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear Ernest H, We very much appreciate your comments regarding your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely ibis Styles Kingsgate... More

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is very old and worn and needs to be revamped. Old furniture, cheap carpets and terrible green and black walls! Dark corridors and rooms with very very basic furniture. Small windows with no views in most bedrooms. A maze of corridors! Bathrooms and in fact rooms need updating. Continental breakfast very basic and service basic! This is a very... More

Was this review helpful? Yes
GMKingsgate, Manager at ibis Styles Kingsgate Hotel, responded to this review

Dear amelieAustralia, Thank you for taking the time to leave feedback on your recent stay, I'm sorry to read that your experience fell short on your expectation, please allow me to express my sincerest apologies. We will review you concerns with our department heads to ensure services are upheld to the highest standard. Sincerely, ibis Styles Kingsgate Hotel More

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Additional Information about ibis Styles Kingsgate Hotel

Address: 131 King Street, Melbourne, Victoria 3000, Australia (Formerly All Seasons Kingsgate Hotel)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Kingsgate Hotel 3*
Number of rooms: 171
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Also Known As:
All Seasons Melbourne
Accor Kingsgate Hotel

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