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ibis Melbourne

15-21 Therry Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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ibis Melbourne
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1,311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ACT
Level Contributor
247 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Awesome location, walking distance to Vic Markets, CBD, and Lygon Street. Lots of very affordable Asian style restaurants in close proximity also. We have stayed here before with the location suiting our needs perfectly. Customer service is very good, efficient check in and check out and helpful with directions. Room was adequate, basic and clean but bed was not comfortable,... More 

Was this review helpful? Yes
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Nunngo, Thank you so much for your review. It is great to read you liked our location here on Therry Street and found our staff very good and helpful during your stay. I am sorry to note you and your husband found our new Ibis beds uncomfortable. Sincerely, Michael Dawkins Assistant Manager Ibis Melbourne hotel and Apartments More 

melbourne
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked this through scoopon as a mystery hotel and was surprised when it was Ibis that was revealed. I was expecting a more up market hotel but I was pleasantly surprised by how clean and spotless it was. The bed was so comfy and the front desk staff were so friendly. The location was good right next to the... More 

Was this review helpful? Yes
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Mackamelbourne, Thank you so much for your review. I am glad you enjoyed your stay with us via the Scoopon deal we had running with them. I hope we see you here again in the future at Ibis Melbourne. Sincerely, Michael Dawkins Assistant Manager Ibis Melbourne More 

Canberra, Australia
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed one night at the Ibis. I can to Melbourne to watch the footy. The hotel is inagreat place if you want to shop or go to the markets. It is a long way from the football stadium, however there is tram stop on the corner about one minute walk. The hotel is 3 star so there is no... More 

Was this review helpful? Yes
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Bnatali, Thank you for your review. I hope your team won whilst you was visiting Melbourne. I am glad you enjoyed your stay with us and our buffet breakfast. I hope we see you again on your next visit to Melbourne here at Ibis Melbourne. Sincerely, Michael Dawkins Assistant Manager Ibis Melbourne Hotel and Apartments More 

Adelaide
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights arriving on a bus to watch an AFL match. The hotel was very nice and the staff really nice especially the Brazilian Bar Manager and his staff and the kitchen staff went out of there way to please us. The chef made sure to check that we were happy with the food which was wonderful... More 

Was this review helpful? Yes
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Jacky T, Thank you so much for your wonderful review. I will most certainly share this with our Food and Beverage Manager and our Chef's. I am glad you liked our breakfast during your stay with us. I hope we see you again on your next visit to Melbourne here at Ibis Melbourne. Sincerely, Michael Dawkins Assistant Manager Ibis... More 

Brisbane, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

So I have just completed my 2 day stay at the Ibis Therry Street on a business trip. The check-in process was completely flawless and It was great to be greeted by such fresh, friendly and down to earth staff. The hotel was more modern than I expected for an Ibis; a pleasant surprise. The rooms were clean and well... More 

Was this review helpful? Yes
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Lockie B, Thank you so much for your lovely review of your recent stay with us here at Ibis Melbourne. It is great to read that your check in was flawless and you found our hotel to be clean and modern. I am sorry that you experienced an issue with your in room shower. Unfortunately we did have an... More 

Perth, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 8 nights, and this was not considered a long stay, so no discount. Pros: Location is good just up from Victoria Markets Rooms not a bad size and clean Bed relatively comfortable Room staff were friendly and did a great job Cons: Check in experience was pretty raw. No friendly welcoming smile here. The... More 

Was this review helpful? Yes 1
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Waido Thank you for taking the time to complete a review on our Hotel, your feedback is welcomed. I am very sorry to hear that you where not satisfied with your stay with us, we Pride ourselves on our friendly and welcoming nature and endeavour to acknowledge all our guests at reception. I am sorry to hear you felt... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Not wanting to sound overly negative as this hotel is based in the budget category but, and it is a big BUT, I would suggest as far as budget hotels go there are plenty more around Melbourne with higher ratings.... We stayed here for 3 nights I'll run through the usual with the usual pros and cons Check in =... More 

Was this review helpful? Yes 2
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Noel A, Thank you for taking the time to tell us about your experience at the Ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Hamilton, New Zealand
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean Hotel. Serviced daily. Friendly staff.The only negetive was the air conditioning which was fixed on a temperature and although we asked for it to be turned down, was on a constant 20 degrees which was a bit warm in a small space.

Was this review helpful? Yes
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Julie B, Thank you so much for your review. I am glad you found our hotel clean and our staff friendly. I am sorry that there was an issue with your in room temperature during your stay. Sincerely, Michael Dawkins Assistant Manager Ibis Melbourne Hotel and Apartments More 

Greater Perth, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location close to the markets 5 min to Lygon Street and a easy walk to Melbourne central. Clean rooms good facilities and i would certainly ome back again.had a great time and enjoyed our stay.Loved walking ro the markets for breakfast and coffee and the meals in Lygon Street are to die for.

Was this review helpful? Yes 1
GM_IbisMelbourne, Manager at ibis Melbourne, responded to this review

Dear Ivan R, Thank you so much for taking the time to write about your recent stay with us here at Ibis Melbourne. I am glad you liked our location to Lygon Street and the Markets. I hope we see you again in the future here at Ibis Melbourne. Sincerely, Michael Dawkins Assistant Manager Ibis Melbourne Hotel and Apartments More 

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