We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Melbourne

#11 of 172 Hotels in Melbourne
Certificate of Excellence
Hotel website
Hotel deals
123 Collins St., Melbourne, Victoria 3000, Australia
Offers & Announcements
Double Your Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Hyatt Melbourne
Professional photos View all
Browse nearby
Grand Hyatt Melbourne
Grand Hyatt Melbourne
Grand Hyatt Melbourne
Rate this Hotel

1,726 reviews from our community

Traveler rating
    1,050
    446
    157
    48
    25
See reviews for
211
643
69
537
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1726)
  • Mar-May only
    (397)
  • Jun-Aug only
    (398)
  • Sep-Nov only
    (429)
  • Dec-Feb only
    (502)
All months
Florence, Italy
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful choice for a special occasion! We asked for a high floor & we're given a lovely room with views of the city on the 27th Floor. The night time views were magnificent & we sat & watched in awe! Breakfast was amazing. Everything was fresh, both cooking & wait staff were polite and attentive. We were... More 

Was this review helpful? Yes
Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for two nights and received an exceptional service, the staff were very attentive and helpful, our room was great size had a nice view and it was very clean, the bed was also very comfortable. We had dinner at the restaurant and were satisfied with our meals.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Staff always makes my family feel welcome and treat us with genuine warmth & care. Concierge even have a special list of places for kids below 7 and they are simply so generous with making sure you are well looked after. Please experience their great hospitality and I am sure you don't be disappointed.

Was this review helpful? Yes
Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a wonderful place to stay, absolute luxury and service is very, very good. The room are very clean, wonderful views and right in the CBD. The food and drinks on site are wonderful so there is little need to leave but if you want to there are amazing places easily within walking distance

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Another lovely stay - thank you. I chose this hotel for our weekend getaway because I had stayed a few times for work but not been able to appreciate the hotel, being always on the run. Glad I did this time. We felt very comfortable and spoiled during our stay, and what a great location to explore the city from.

Was this review helpful? Yes
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review

Dear Cara, I am delighted you got to enjoy our hotel for leisure this time! You are right, we are lucky enough to be in a great location to explore all that Melbourne has to offer. We do hope you enjoyed your stay and we look forward to welcoming you back Cara. More 

Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is just so grand. The staff are professional, polite and well mannered. The hotel is clean, smells so fresh and nice of green tea and is very relaxing. When it was raining, they offered us an umbrella, got us taxi's and opened the taxi doors when we got out. I could not speak higher of the service and... More 

Was this review helpful? Yes
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review

Dear Alana, Thank you for your wonderful review. We are thrilled you enjoyed your stay with us and appreciated the little things that make a huge difference. We do hope to welcome you back again soon. More 

melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Location, amentities, hotel staff, room, all were first class. I enjoyed my stay here and would stay here again. However, the room rate was far too high following the F1 Race! That was the only negative that found at the hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dunedin
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here while we attended the 2015 Melbourne Grand Prix. I requested a room that was on a higher floor and also was not near the elevators. We did get a room on the 18th floor but unfortunately it was only a few rooms away from the elevators. You did hear the noise in the middle of the night... More 

Was this review helpful? Yes
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review

Dear Liztdunedin, Thank you for your review. We are delighted you stayed with us over such an action packed Melbourne weekend. We do hope you had a fantastic time at the Formula One Australian Rolex Grand Prix and that you enjoyed your stay with us. We do hope to welcome you back again soon. More 

Milton Keynes, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel had the worst environment in the lobby area and lifts of any hotel I have ever stayed at, outside of China. This is a smart looking hotel with a large open lobby / restaurant/ bar in marble/travertine with the largest gas fire I have ever seen in a hot country. Now don't get me wrong, the fire would... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First time staying here - very friendly welcome as we checked in and very nice clean and modern room (standard King). Had the best night's sleep ever in a hotel -wonderful pillows, great block out curtains and blind and surprisingly quiet for a busy hotel. Highly recommend and this will now be our go-to hotel when we're in Melbourne.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

578 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (277)
Viewed
Hotel & grounds (31)
Viewed
View from room (41)
Viewed
Room/suite (87)
Viewed
Bathroom (40)
Viewed
Dining (16)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
0:53
Videos (2)
Viewed
Other (58)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (270)
Viewed
Amenities (56)
Viewed
Diplomatic Suite (54)
Viewed
Grand King Suite (32)
Viewed
Grand View King Room (30)
Viewed
Pool (6)
Viewed
Restaurants and Bars (28)
Viewed
Standard Grand King Room (26)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question