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All 171 Melbourne hotels

Grand Hyatt Melbourne

5.0 of 5 Hotel   |   123 Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Ranked #9 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
GCtraveller Gold Coast, Australia
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1,536 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gold Coast, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed today NEW

We have just returned from a 3 night stay at the Grand Hyatt and would have to say it is the best place to stay in Melbourne. The rooms, while maybe a bit on the small side, were very clean and comfortable with a large marble bathroom. We were upgraded at a small cost to the club level and had... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Modern hotel with a fantastic commercial gym free of charge including person trainers, pool, spin cycle room & other classes such as yoga. Dining caters for gluten free and caters for special requests. Close enough distance to Bourke St Mall and Chinatown.

Review collected in partnership with Hyatt Hotels

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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Upon arrival I was greeted by a very happy friendly gentleman, who was very efficient. I was given the key to my room and was so happy when I opened the door to a large beautiful room! The bathroom was beautiful and had luxurious towels and even a handy little box of treats, the essentials you always forget, a razor... More 

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Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 2 days ago NEW

Beyond the lobby, this hotel is fairly dated and in need of an upgrade-- not in the same league as other Grand Hyatts we have stayed at in Asia. We also found the housekeeping service quite slow-- twice we come back at 2-3pm to find our room being cleaned (we had left at 10am). The concierge service was helpful to... More 

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Buderim, Queensland, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service was warm and welcoming. We were given a free room upgrade and had a magic view. We went out for dinner and a show and upon return found a hand written note from the desk manager with a bottle of champagne wishing me a happy birthday and hoping we had enjoyed Grease. A very enjoyable stay.

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed in this hotel for 2 nights and found that it was beautifully fitted out. The rooms and bathroom are excellent. The staff who serviced the room were very friendly and helpful and the room was very clean with all amenities we could wish for. We had high tea on Saturday afternoon which was expensive at... More 

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OverseasTravel2
Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location is tremendous in the heart of the city, the service is sound not spectacular, the rooms are spacious but poorly furnished and in need of updating, the room service is exceptionally expensive. The technology is reminiscent of the very early 90s (television, phones, Internet access). Better option in the Westin (superior in nearly every respect other than to... More 

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S.E. Asia
Top Contributor
97 reviews 97 reviews
40 hotel reviews
174 helpful votes 174 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Diamond Hyatt Member with absolutely no acknowledgement, no upgrade or amenities. Perhaps the worst housekeeping I have ever seen in a Hyatt Hotel. No evening clean up service despite the fact there was a button to push asking for it. Sheets recycled despite the request for fresh ones. Room was small and dingy. We only stayed two nights or we... More 

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Dublin, Dublin, Ireland
Top Contributor
123 reviews 123 reviews
24 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

6 of us stayed in the Grand Hyatt over the last few days. Picked this hotel primarily due to its location as it is very central in the city and with members of our party with mobility issues this is very important to us. One member of our party (my 82 year old mother) checked in one night earlier, and... More 

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Williamstown
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Hyatt because it was close to a function we were attending. We were very impressed with the hotel, location, foyer, parking. And were very happy with the size of the room, fabulous big bed, very generous bathroom. The buffet breakfast was sooo good. All the food on offer was magnificent. Would highly recommend.

Review collected in partnership with Hyatt Hotels

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Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#4 Romantic Hotel in Melbourne
#5 Business Hotel in Melbourne
#6 Spa Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#11 Family Hotel in Melbourne

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