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All 171 Melbourne hotels

Grand Hyatt Melbourne

5.0 of 5 Hotel   |   123 Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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Ranked #10 of 171 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mar R Melbourne, Australia
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1,617 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is one of the best hotels in Melbourne. Very clean, well maintained rooms and common areas. Location is topnotch. Walking distance to everything , shopping, dining, business district. Very friendly, polite staff. Excellent customer service.

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Auckland Region, New Zealand
Top Contributor
51 reviews 51 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been to this hotel over the past 25 years- staying first as a child with my parents, then again whilst on work and back again on and off over the years for girls weekends and date nights with my spouse and it never lacks or fails in its standards. Rooms are spacious and furnished to my taste. The... More 

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Jakarta, Indonesia
2 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Completely unacceptable that a hotel as Grand Hyatt has its guests almost 48 hours without internet and TV services, and all they offer in return is a very formal letter of "apology in case any inconvenience was caused". I would expect a much better treatment from any hotel, and even more if we are talking about a Grand Hyatt.

Review collected in partnership with Hyatt Hotels

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I took my school age girls to the Grand Hyatt Melbourne recently for some school holiday fun in the city. We thoroughly enjoyed the in-room dining for dinner and then a movie afterward. The kids loved the steam room, plunge pool and swimming pool. The king room was spacious for three and had stunning city views.

Review collected in partnership with Hyatt Hotels

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Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

On a short stay in Melbourne for Tennis stayed at Hyatt. Fantastic hotel, great people and really enjoyed the athmosphere that the hotel created around the tennis. While the hotel was very busy the staff went out of their way to make our stay very enjoyable.

Review collected in partnership with Hyatt Hotels

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The Grand Hyatt Melbourne is now a world class hotel, excellent facilities, adorable staff and first class service at all levels. A very clean hotel and really make you feel at home at all time. You will never regret your stay, everything is managed with the highest professionalism and it is close to the CBD with shopping malls all around.... More 

Review collected in partnership with Hyatt Hotels

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Sydney, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Consistently provides the best service of many hotels I have stayed in. Front desk staff greet you with a smile and are extremely courteous and any requests are invariably responded to quickly and efficiently.

Review collected in partnership with Hyatt Hotels

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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There is nothing bad I can say about this place. From the moment I set foot inside the doors I felt like a superstar! It's amazing. The staff from the concierge, parking attendants, reception staff, bar staff, to the waitresses were exceptionally friendly, couldn't do enough for us. Nothing was too much trouble. Right in the heart of Melbourne where... More 

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Sliven, Bulgaria
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location, fantastic service. Hopeful concierge did made our last stay very enjoyable with great tips of places to go to eat, drink and entertainment, all within short walking distance. Can't get wrong staying there

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GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review

Dear PMC1966, Thank you for your 5 star review. We are glad you got the chance to try out our concierges suggestions. We look forward to welcoming you back to our hotel again soon. More 

Top Contributor
62 reviews 62 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Quick visit to Melbourne for the tennis. Staff were very friendly and helpful on our arrival. Concierge services down on the ground floor were similarly friendly and helpful. Room was beautifully laid out. Only issue I had was with the permanent decorative pillows...mine had marks on them which I found rather off putting. The bed was comfy and I had... More 

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GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review

Dear Luxy, Thank you for your review. We are glad to hear that you enjoyed your stay with us. Management has been notified of the markings on your pillow and will follow this up. We look forward to welcoming you back again soon. More 

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Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Hotel Style:
#4 Romantic Hotel in Melbourne
#5 Business Hotel in Melbourne
#6 Spa Hotel in Melbourne
#10 Luxury Hotel in Melbourne
#13 Family Hotel in Melbourne

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