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Grand Hyatt Melbourne

#12 of 158 Hotels in Melbourne
Certificate of Excellence
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123 Collins St., Melbourne, Victoria 3000, Australia
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A.W.15 Leisure Collection
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Grand Hyatt Melbourne
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2,097 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Japanese first
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melbourne
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed today NEW

This was our first stay at the Grand Hyatt and we really enjoyed it, the club rooms were well appointed and spacious, great views over the river and the bay and access to the executive club lounge was included. The complimentary canapés at the club lounge were delicious. The only slight downfall was being overcharged for breakfast (should have been... More 

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Melbourne, Australia
1 of 5 stars Reviewed yesterday NEW

Worst hotel stay I have ever experienced. Wrong door key given, Wrong room type, staff lacked care. I will never return and will never recommend this Hotel to any friends or family. There were far too many mistakes and lack of care to fix them as it seemed they were understaffed

Review collected in partnership with Hyatt Hotels

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Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

this is one of the best hotels i have stayed in. it is my favourite and i look forward going back. many top leading shops surround it like, chanel, prada and many others. the breakfast was amazing any dietary requirements that you have the chefs carter around. nice room with a fabulous view. the only slightly annoying thing about this... More 

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East Anglia, UK
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were on the holiday of a lifetime....this was the best hotel we stayed in. Room - clean, comfortable, spacious, seating area, bath & shower, comfy bed, free bottled water and wifi Reception - accommodating, friendly, chatty (they kept our bags for free for 18 days whilst we travelled light) Bar - a great happy hour that ran for 5... More 

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Mountain View, California
3 of 5 stars Reviewed 3 days ago NEW

Hotel is well situated. Rooms are adequate size and clean. Lobby? A big room with a few decorations and a desk. No charm or atmosphere, just a big city hotel. I was a Hyatt passport holder(frequent stay client), but it was made very clear that my loyalty wasn't valued. I had intended to book 12 nights but accidentally booked 16... More 

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Melbourne, Australia
5 of 5 stars Reviewed 3 days ago NEW

A fantastic getaway in Melbourne. Always delivers high standards, excellent service and facilities. I really appreciate that the staff remembers me and that it feels so welcoming and friendly. A wonderful Hotel and my favourite place to stay in Melbourne.

Review collected in partnership with Hyatt Hotels

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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is an excellent hotel. For me the bed is the most important feature:- here it was soft without being squishy with beautiful sheets and pillows. The room was well appointed and the bathroom well laid out. The gym is excellent with plenty of machines, interesting classes and easy to access. The location,right in the middle of the business area... More 

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5 of 5 stars Reviewed 4 days ago NEW

Well located hotel within the Melbourne CBD. Rooms and bedding were of a very high standard. We stayed for three nights and found all aspects of the Hotel to meet the Hyatt chains standard. Would definitely stay again.

Review collected in partnership with Hyatt Hotels

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent old style service and attention - great hotel that consistently delivers and aims to please - central location in the Paris end of Melbourne - good choice for business and or a couples weekend -

Review collected in partnership with Hyatt Hotels

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Perth, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Grand Hyatt Melbourne is consistently great! I always feel welcome, the rooms are always spotless and I feel like I am in the comfort of my own home when travelling. I would highly recommend this hotel to anyone who is traveling for business or leisure.

Review collected in partnership with Hyatt Hotels

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