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Grand Hyatt Melbourne

#12 of 170 Hotels in Melbourne
Certificate of Excellence
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123 Collins St., Melbourne, Victoria 3000, Australia
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A.W.15 Leisure Collection
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Grand Hyatt Melbourne
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1,915 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
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    (509)
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Contributor
11 reviews 11 reviews
11 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Luxury First Class Hotel located in the heart of the city. You'll love it! It is the best choice to stay when we just got a very limited time in Melbourne. Walk-able distance to have shopping, food, China town... Got upgraded to City view room, Champagne and a gift card during my honeymoon stay. Thank you Grand Hyatt.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

It's a very centrally located hotel. If you are a sports enthusiast then the MCG is just about a 10 minute walk. The train station is down the road to be connected to any part of Melbourne. The walk down the river is peaceful. It's nice to see people rowing down the river. The service is good, but be mindful... More 

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Grand Hyatt is a very well managed hotel and in the CBD. Excellent service with dedicated and friendly staff at all level, the service standard is excellent, the rooms are very clean and the sport facilities are one of the best in Melbourne and the bar is elegant and very dynamic. You have my strong recommendation and there is no... More 

Review collected in partnership with Hyatt Hotels

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Staying on the Club level at a Grand Hyatt is cost-effective if you want/can afford a nice hotel. Not only is it pleasant to have breakfast in the lounge, the drinks and hors d'oeuvres in the early evening often substitute for dinner for us. The concierge service is also more personal and no feeling of rushing as there is when... More 

Review collected in partnership with Hyatt Hotels

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Hong Kong, China
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed in this property the second time. The room this time was great with a stunning view over the Yarra river. Had dinner at Collins kitchen, food was great, sashimi was fresh and the dessert plate is particularly good. Very convenient in terms of location. My first choice now in Melbourne.

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Melbourne, Victoria, Australia
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

what a great hotel to stay at, the staff were exceptionable to our every requirement, the room was so comfortable with crisp white sheets, the lounge bar staff where very attentive and offered us a good range of nuts to eat

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Country SA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Absolutely totally recommend .... extremely courteous staff and most helpful. Staff were so very happy to help in any question asked. Room was a dream and the pillows are just the best. Very close to transport ie tram.

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Staff at this hotels don't want to be bothered. The only saving grace were the bellmen who couldn't do enough for you. I won't return to this hotel. Certainly doesn't represent the GRAND HYATT brand well.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

For a 5 star hotel they were anything but!! The booking process - they didn't return emails - constantly, so I rang and later found if been lied to - they'd lost some paperwork I'd been assured was in Jame's hand! Took me right up to the day of booking for someone NOT to get halfway through an email conversation... More 

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NSW, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Grand Hyatt hotel was a great option to stay at. The hotel staff were amazing and the location and facilities of the hotel were brilliant. Would recommend to anyone who is looking for a 5 star hotel in the Melbourne's CBD.

Review collected in partnership with Hyatt Hotels

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