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Grand Hyatt Melbourne

#11 of 172 Hotels in Melbourne
Certificate of Excellence
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123 Collins St., Melbourne, Victoria 3000, Australia
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Grand Hyatt Melbourne
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1,819 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here a year ago and loved it so much we wanted to come a secod time. Overall the hotel did not disappoint. We paid a bit extra to get club access this time because we wanted a room with a view of the river and they had none available on lower floors. View from the 30th floor was awesome.... More 

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Au
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent customer service, all staff we were in contact with were professional and ready with a smile, special shout out for Jimmy in Valet parking, what a delightful man,, followed by Steele at check in,, We would definitely recommend this hotel, location is great, our room was beautifully fitted, with top views and all staff were fantastic. Hope to visit... More 

Review collected in partnership with Hyatt Hotels

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Gippsland
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Luggage took over an hour to arrive, it had been sent to another room. We were expected to pay for WiFi in our club room even though we are Gold Passport members. $365 for room only,$695 if we wanted Club Lounge access for a pre dinner drink & nibbles & buffet breakfast! $330 for the privilege .....definitely overpriced

Review collected in partnership with Hyatt Hotels

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1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is very nice and we were quite impressed with our room as it was fairly spacious. We stayed on level 12 - the trains / traffic was very loud in our room and made it difficult to get a good sleep. Maybe the noise isn't as bad on the other side of the building or on a... More 

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Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Hyatt over Easter. This hotel was ideal for the purpose of our visit which was to shop and catch a show. It is located within easy walking distance of the main shopping strip and The Majesty theatre (Strictly Ballroom The Musical was playing). We had interconnecting rooms on the corner of the hotel and they were... More 

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Mildura, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thorough enjoyed our stay at the grand hyatt. The staff are wonderful and most helpful. The facilities are excellent. We stayed in a grand king room. I read another review that said the problem with the room is the beds are so comfy you won't want to leave and I agree with that. A special thank you to the doorman... More 

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Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For the first time in 3 years staying at the wonderful Grand Hyatt as a Platinum member I was upgraded to a Spa King and I would like to tell the world that it is the best room in the Hyatt. The room isn't huge but the Spa is a delight. I can't tell you how awesome it made my... More 

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Adelade, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Room was very comfortable and well supplied. Conference ran very smoothly and was well catered. The conference dinner in the hotel was excellent. Great location - in the city yet only 15 minutes to walk to the Melbourne Cricket Ground.

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 5 days ago NEW

A very good hotel to stay. Grand and clean. View is fantastic. The hotel is centrally located at the city center (Collings street), within walking distance to the Federations Square. Convenient. Food at the hotel is pricy but not too pricy.

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Grand Hyatt lived up to the high standard & brand name they represent. Will return anyday. However, they need to improve the old plumbing which makes a lot of noise during early hours of morning when lots of people are using the bathroom.

Review collected in partnership with Hyatt Hotels

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