We stayed at the Grand Hyatt for 2 nights and it was very hard to fault. The rooms are very new and a reasonable size. Has all the mod cons and a beautiful lobby/foyer. Great location also! Beautiful views on both sides of the hotel. They have a great tennis court and golf facilities. The only thing to fault was... More

We stayed Christmas eve and the staff was amazingly helpful and cheerful! I have stayed here a few times before and after the referb a few years ago. Before the referb there was the art deco piano bar which was a classy, laid back place to enjoy some pre dinner drinks or a nightcap, however that no longer is there... More

Upon arrival requested afternoon tea. Tea is served from a chipped teapot, senior waitress notifies bar personnel to not serve from any chipped crockery, the second cup is served from the same chipped service second time around. Conceirge is not available on Sunday nights as he has gone home early (by 7pm). Turn down was requested at 7pm, but did... More

A very nice hotel which one would expect for the cost. A good location easy walking distance to most CBD venues. Fantastic bed and pillows. More

The GH Melbourne is in a fantastic location at the "Paris end" of Collins st. Unfortunately service has gone down hill and it can no longer compete with Crown Towers. rooms are large and well equipped but dull. Service is very mass production and does not warrant the high prices. More

Overall good but charging for wifi while charging the rates they do? Free wifi is a given in this day and age...get real! Breakfast was a large array but service in busier times was very slow. More

I recently stayed at the Grand Hyatt with my 9 year old daughter. The purpose of our holiday was to visit the tennis. We loved the location, the clean refurbished rooms, the fantastic swimming pool, and especially the buffet breakfast. I will definitely stay at this hotel again when I visit Melbourne as I was also very impressed with the... More

I often travel to Melbourne on business for short trips. The hotel has an excellent location for city access right in the middle of Collins Street and proximate to good restaurants, shopping, sporting venues. I most recently stayed here during the Australian Open tennis - very busy and possibly explains/excuses a few (minor) service slips that I would not expect... More

This hotel is centrally located in the CBD and there are tram stops only one or two easy blocks away. The room was nice, but very small and if you are traveling for several days, there is very little storage. There is only one drawer available in the dresser, and 3 very small drawers in the very small closet. However,... More