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All 171 Melbourne hotels

Grand Hyatt Melbourne

5.0 of 5 Hotel   |   123 Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
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84%
Ranked #14 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
GaryinSydney Sydney, Australia
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1,161 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

My first time staying here, even though i've been to Melbourne at least 30 times over the years. So I was really impressed and rather surprised in fact at my not having discovered this property sooner. The place is genuinely classy- modern, fresh spaces - a large rlobby/reception area and excellent public areas throughout. The location is perfect, steps from... More

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Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

i have had the pleasure of staying at the Grand Hyatt on a number of occasions for both business and pleasure. Great location and excellent facilities are complimented by friendly and efficient staff. The lobby restaurant and bar are an excellent place to sit and plan the days activities or simply read the days news. The staff at this hotel... More

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GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Thank you for your wonderful review. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon. More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Grand Hyatt for an extended weekend in Melbourne. The location is really great and you are a 5 mim walk to nice restaurants and shops in the CBD area. The rooms are very clean and cozy but the first night we didn't sleep well because you could hear pipes' noise (shower and toilet... More

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GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

We are glad to hear you enjoyed your stay with us. Your feedback is important to us and has been forwarded to the management team for review. More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here overnight on Saturday 12th July. The service as awesome, the room was luxurious and spotlessly clean and the hotel was beautiful. Wonderful location. Amazing breakfast buffet at Collins Kitchen.

Was this review helpful? Yes
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

Thank you for your wonderful review. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon. More

Sydney
Contributor
18 reviews 18 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Our Family of 5 from Sydney had a fantastic week in Melbourne during the School holidays and this year decided on staying at the Grand Hyatt after previous stays at the Intercontinental and Langham Hotels.The Hotel is in a perfect position at the top end of Collins Street near the luxury boutiques and next to the brilliant Restaurants in Flinders... More

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GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

We are glad to hear you enjoyed your stay. Your feedback is important to us and Management has been notified of the issues you faced during your stay. We are glad to hear you will be returning in November. More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed great facilities and high quality room. Location is very handy right in the middle of the business district, close to the centre of the city. Also close to many great restaurants and with a fantastic bar and fire place.

Review collected in partnership with Hyatt Hotels

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GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Sorin, Thank you for your review. We are glad to hear you enjoyed your stay with us and got to experience ru-co bars beautiful fireplace. More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We held our wedding at the Grand Hyatt and had a wonderful experience from the time we booked through to the end of the event. Hotel staff were friendly and so helpful, the food was delish, and the hotel itself was luxurious and beautiful. All of our guests had an excellent experience.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Marie, Thank you for your wonderful review. We are so thrilled to hear you enjoyed your wedding at Grand Hyatt. We hope to have the pleasure of welcoming you back for your 1st anniversary. More

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I was able to snag an amazing rate here through a flash sale, and then applied a suite upgrade certificate for my five night stay. This hotel was just an excellent choice, with a brilliant location right by Federation Square and an easy walk to my conference at the Exhibition Centre. The room was huge and always very clean, and... More

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GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Hi Joseph, Wow that is a deal! I hope you enjoyed our luxurious suite for 5 nights. We look forward to welcoming you back soon. More

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

It was late and I was tired. I was hoping for a good nights sleep. I was normally stay in another hotel and I was so hoping the Hyatt would be good. The taxi door was opened and the first voice I heard had a French accent. That French accent was attached to a friendly and efficent doorman who took... More

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GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

Hi Imagine, Thank you for your wonderful review. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon (to a room on the 30th floor of course). More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed a few times, including in a suite. All visits have been fantastic. The location is top notch - close to everything with trams outside on Collins St and just down the hill (Flinders) for other destinations. Easy walk to Bourke Street mall, Chinatown etc. You do need to remember this is primarily a business hotel but it works... More

Was this review helpful? Yes 2
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review

Hi Usukau, Thank you for your wonderful review. We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon. More

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Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Melbourne 5*
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Melbourne #8 Romantic Hotel in Melbourne #8 Business Hotel in Melbourne #14 On the Beach Hotel in Melbourne #14 Luxury Hotel in Melbourne #22 Family Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate The 5-star hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness and exclusive spa treatments and massages at our Sanctuary Day Spa. ... more   less 
Number of rooms
548

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