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BEST WESTERN Riverside Apartments

474 Flinders Street, Melbourne, Victoria 3000, Australia
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BEST WESTERN Riverside Apartments
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Riverside Apartments
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Qld
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 1, 2014 via mobile

This has a great location, just walk across the bridge to Southbank, a course of blocks from Flinders Square. Make sure you ask for a river view room. The staff were very efficient and friendly. The only downfall was the quality of the beds - springs don't make for a good nights sleep.

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review. Glad to hear you had a pleasurable stay with us. Sorry your bed was not as comfortable as you would have liked. We do review our mattress's but I will ask housekeeping again to double check the bed you slept in. Hope to see you again soon. More 

Bribie Island, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

Best Western Riverside Apartments are a great place to stay as the units are spacious with a small kitchen and daily cleaning service. The location is near to Southern Cross Station within walking distance. The staff at reception are helpful and friendly always ready to oblige and answer any questions.

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to write such a favourable review of Best Western Riverside Apartments. Please contact us again on your next stay in Melbourne. It would be our pleasure to make your next stay just as comfortable. More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 18, 2014

Excellent location for travelling around the CBD.There was the circle tram at the end of the lane .The room was very spacious and the bed very comfortable .It needed some updating though. The bathroom vanity had some severe damage to the top of it.The carpets in bedroom and lounge room had stains that had been cleaned but now carpet looked... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to tell us about your recent stay. Glad to hear you enjoyed yourself and that you found our location ideal. We are constantly updating the decor in our apartments and the bleach stained carpet you mention is soon to be replaced. Come back again soon. More 

Chiang Mai Province, Thailand
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 15, 2014

I stayed during 1st - 5th September and stay with my friend in a twin bed, room annex-e. The room is clean and large, well divided to living room, bed room and bathroom. - There are laundry facility on the same floor which is very useful for our long stay. - Housekeeping come and clean our room neatly everyday. -... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to review your recent stay with us. Our annex apartments The Highlander, are very convenient and make a great option for quality, budget accomodation. Next time you come to Melbourne we hope to see you again. More 

Ballarat
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

We stayed on 15th floor one bedroom apartment with views to Yarra river and crown, fantastic! Service was very friendly and the apartment very spacious. 2 adults, toddler and 4 month old. Right across the road from the aquarium. Only downside was it wasn't pram friendly, a few stairs at the entrance to get in. We wouldn't hesitate to stay... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your friendly review of Best Western Riverside Apartments. I'm glad your family enjoyed their stay with us. No doubt 'Fred' also had a good time helping out. Delightful little kid he is. More 

Ballarat, Australia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 19, 2014

My mother and I stayed there on a Sunday night, short stroll to Crown for Dinner, the view was magnificent. The apartment has everything you need, washing machine, dryer, well laid out kitchen. Absolutely loved it.

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to review Best Western Riverside Apartments. The views across the river are beautiful and come as a surprise to many guests. Very popular apartments for all occasions. More 

Broome, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

This is a great location location, clean and tidy serviced apartments. Staff friendly and will help you out where they can. The location is within walking distance to Etihad Stadium, Southern Cross Station, Crown Casino & Southbank across the river. There are pubs, clubs, cafés, restaurants and 7/11's all close by. There is a tram stop right outside the lane... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to write comments on your stay at Best Western Riverside Apartments. We always appreciate the feed back. Comments help others get a more rounded view of the accommodation standard to be expected. We hope to see you again soon. More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed August 14, 2014

the view from this apartment at night time is worth a million dollars. A bonus saw a hot air balloon one morning from our bedroom window pass along the coast through the space between the buildings. So easy to get a tram the stop at your door step which from there you can go anywhere.

Review collected in partnership with Best Western

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for such an atmospheric review. The air balloons are such a special sight first thing in the morning. So much to see and do in Melbourne. More 

Toronto, Canada
Level Contributor
171 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed August 11, 2014

Secure serviced apartment in the heart of the city close to everything and a 10 min walk from/to southern cross station for the airport bus. Hard to find though. Address is located on 474 flinders st but if you go to 474 flinders st, you will come to a huge parking lot! There is a laneway called highlander near 474... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for the information packed review of Best Western Riverside Apartments. Just one little note: The couch's in the apartments are not a pull out couch. We can provide a roll-away bed for extra guests at a reasonable rate. Thanks again for taking the time to inform others. More 

Albury
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

The apartment we stayed in was clean and very roomy. The staff were excellent and very helpful. The location was close to eating places and other facilities. We needed a cot for a baby and this was supplied at no charge including a high chair.

Review collected in partnership with Best Western

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your friendly review of Best Western Riverside Apartments. Our location is wonderfully central. Im glad your stay was so enjoyable. More 

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