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BEST WESTERN Riverside Apartments

474 Flinders Street, Melbourne, Victoria 3000, Australia
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Best prices for: 1 room 1 guest
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BEST WESTERN Riverside Apartments
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Riverside Apartments
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Brisbane, Queensland, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 23, 2014

When I saw I was booked into a Best Western, I groaned. Typically these properties are 3 star motel style rooms, doesn't do much to get the excitement flowing. However, I was travelling for work so didn't really matter. I checked in and when I opened the door to my room I nearly died of shock! It was so beautiful!!... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

What a great review. Yes, our apartments are massive giving you lots of space to stretch and make your self comfortable. Hopefully we will see you again soon. More 

Sydney, Australia
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed here for 5 nights when attending an international convention of Jehovah's witnesses. The convention meant that Melbourne had 70,000 visitors and therefore prices for apartments were astronomical in some instances. How fortunate we were then, to find Best Western Riverside! We had a two bedroom apartment on the 15th floor facing Crown casino. In our apartment was my... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for the wonderful comments regarding your recent stay at Best Western Riverside Apartments. Our staff try to make guests feel as comfortable as possible during their stay. Please come back soon, we would be delighted to see you all again. More 

Gisborne Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 20, 2014

I recently stayed here for one night. The room was very nice and spacious. It would be great for family's. Great location. Only problems for me were the soap dispensers don't work so the soap wont come out. Also I was put in a room which I was told to go around the corner and use a key to get... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Once again thank you to our guests who have taken the time to tell others about Best Western Riverside Apartments. We appreciate your comments. More 

Brisbane
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 5, 2014

Situated at 474 Flinders St, near the Yarra River, the apartments are a convenient place to stay, an easy walk both to the station, the Convention and Exhibition Centre,the Crown Casino and arts centres; shopping is easy coupled with the free city circle tram at the end of the lane. If travelling alone, I would recommend that you request an... More 

Was this review helpful? Yes 2
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to inform others about your positive experience at Best Western Riverside Apartments. Our location is so central, making it very easy for guests to see the many attractions Melbourne has to offer. Please come again soon. More 

Perth, Australia
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 stars Reviewed October 4, 2014

We stayed here on a recent quick trip to Melbourne. The apartment was spacious and clean, but a little tired. The hotel is also very close to 2 nightclubs, so it was very noisy on Saturday night and kids everywhere on coming out of the clubs on Sunday morning. The distance is easy access to South Bank, but a good... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review of Best Western Riverside Apartments. Please contact us directly next time you are wanting to stay in Melbourne and we will do our best to accommodate you in one of our quieter apartments. Hope to see you both again soon. More 

Perth, Australia
1 review
1 of 5 stars Reviewed October 2, 2014

Be very careful when booking your accommodation on line as I did not get anything like I was on the understanding I was getting. Booked 10 months early and even email a week before leaving to confirm 3bed 2 bath and on arrival got 2bed 1 bath

Review collected in partnership with Best Western

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review of Best Western Riverside Apartments. We appreciate your feed back as it keeps us in touch with customers preferences. We hope to see you again soon. More 

Qld
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 1, 2014 via mobile

This has a great location, just walk across the bridge to Southbank, a course of blocks from Flinders Square. Make sure you ask for a river view room. The staff were very efficient and friendly. The only downfall was the quality of the beds - springs don't make for a good nights sleep.

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review. Glad to hear you had a pleasurable stay with us. Sorry your bed was not as comfortable as you would have liked. We do review our mattress's but I will ask housekeeping again to double check the bed you slept in. Hope to see you again soon. More 

Bribie Island, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

Best Western Riverside Apartments are a great place to stay as the units are spacious with a small kitchen and daily cleaning service. The location is near to Southern Cross Station within walking distance. The staff at reception are helpful and friendly always ready to oblige and answer any questions.

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to write such a favourable review of Best Western Riverside Apartments. Please contact us again on your next stay in Melbourne. It would be our pleasure to make your next stay just as comfortable. More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 18, 2014

Excellent location for travelling around the CBD.There was the circle tram at the end of the lane .The room was very spacious and the bed very comfortable .It needed some updating though. The bathroom vanity had some severe damage to the top of it.The carpets in bedroom and lounge room had stains that had been cleaned but now carpet looked... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to tell us about your recent stay. Glad to hear you enjoyed yourself and that you found our location ideal. We are constantly updating the decor in our apartments and the bleach stained carpet you mention is soon to be replaced. Come back again soon. More 

Chiang Mai Province, Thailand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 15, 2014

I stayed during 1st - 5th September and stay with my friend in a twin bed, room annex-e. The room is clean and large, well divided to living room, bed room and bathroom. - There are laundry facility on the same floor which is very useful for our long stay. - Housekeeping come and clean our room neatly everyday. -... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to review your recent stay with us. Our annex apartments The Highlander, are very convenient and make a great option for quality, budget accomodation. Next time you come to Melbourne we hope to see you again. More 

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