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All 171 Melbourne hotels

BEST WESTERN Riverside Apartments

4.0 of 5 Hotel   |   474 Flinders Street, Melbourne, Victoria 3000, Australia
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BEST WESTERN Riverside Apartments
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Ranked #89 of 171 Hotels in Melbourne
A recent review
5 of 5 stars reviewed 4 days ago
zaccyboy Brisbane, Australia
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155 reviews from our community

Traveler rating
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    20
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars NEW

10 of us stayed overnight for a reunion. Hotel staff most hospitable and went out of their way to be friendly and accommodate our requirements. Secure parking, early check in to store our luggage. Rooms were comfortable and clean. It is situated in centre of Melbourne, so we could walk to our dining venue easily. Quiet rooms --- despite very... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you ladies for taking the time to make comments. It is always a please having you stay with us and we appreciate your loyalty. Same time next year? More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This place far exceeded my expectations! When you are told a queen suite room you expect a small room with a bathroom and small kitchen. Not here. Your lounge looks out over the city with lovely new couches and flat screen TV. Separate bedroom with most comfortable clean bed I have ever slept in! Separate huge self contained kitchen with... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for making us your first review on Trip Advisor. Glad to hear you had such a great weekend when Melbourne was booked out. Lucy says hi and thanks you for such a great review. We hope to see you again soon. More 

md
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Can't beat the downtown location. Located in the "free zone" trolley/tram with a stop right across the street, ability to hop on and off free during operational hours. Nice to have access to washer/dryer in bathroom; however did have some operational issues, ie spin cycle water drains to center of bathroom floor. Fully furnished kitchen with dishwasher and full size... More 

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review of Best Western Riverside Apartments. I'm glad you enjoyed your stay with us and the apartment exceeded your expectations. I would like to point out all guests receive 100mb of free internet every 24hrs. Unlimited access can be arranged for a small fee. We hope to see you again soon. More 

Upwey, Victoria, Australia
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for one night in an apartment in the annex in Flinders Lane. It was in a great position to enjoy an easy walk to Crown casino where we had booked for dinner. We received a friendly welcome at reception and clear instructions on where to find our accommodation and how to access the lift, room,... More 

Was this review helpful? Yes 1
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your comments regarding your recent stay with us. Our apartments in the main building are between the 15th and 17th floors. Most provide beautiful views of Melbourne and all the apartments are elevated from the general street noise. Please request one of these apartments for your next stay in Melbourne. We hope to see you again soon. More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Dreadful location difficult to find within those laneways no one In Melbourne could locate hotel as signage of entrance was not visible. Stayed at annex which was hidden away. This was not stated on website prior to booking hotel.

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Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your comments regarding your recent stay at our annex, The Highlander. I'm sorry you had difficulty locating our reception. We do include directions to the apartments on all the online booking sites and will email directions when booked directly with reception. Next time you stay with us please request directions prior to arrival so we can help... More 

Kincumber, Australia
Top Contributor
66 reviews 66 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Second time we have stayed here & it is so central to Southbank & the Aquarium & a 10 minute walk to town, or catch a tram a 1 minute walk away. Fantastic set up in the apartments with a great kitchen , plenty of space & great staff. STAY HERE!!

Was this review helpful? Yes 1
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Once again thank you for staying with us at Best Western Riverside Apartments. Glad to hear you enjoyed your 2nd stay as much as the first. I hope we have the chance to see you again soon. More 

Launceston, Australia
1 review
4 of 5 stars Reviewed January 16, 2015

This was a great place to stay in central Melbourne. Convenient to all facilities and walking distance to central railways Quiet street. Suite was large and well equipped. I cannot think of anything else to add but the review keeps demanding "200 characters" so this should be enough !!!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for your review. Glad to hear you enjoyed your stay with us. We hope to see you again soon. More 

Jaipur, Rajasthan, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2015

Do what you want to do in this apartment as it holds basic utensils so cook what u like.....got a refrigerator n all..... Walking distance from most of the popular tourist look outs....can walk till the eureka towers as well...... Try not to check in late at night as dey hav only one staff at d reception dat time and... More 

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to review your recent stay at Best Western Riverside Apartments. Having a kitchen in your apartment gives you the choice of cooking at home or you can dine at one of the hundreds of nearby restaurants. I'm glad you had such a good time with us and the convenience of the apartment suited you. More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 2, 2015

We have stayed here 5 times and it it has always been a hassle free experience and when there was an issue (once only) they were very quick to fix and accommodation to our needs. Location is great and convenient, staff are friendly and go above and beyond to please. Will certainly be back!!!

Was this review helpful? Yes
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for coming back to stay with us and also for your kind review. The greatest compliment for our staff is a returning guest with warm thoughts about their last stay. As you have stayed with us a # of times then the compliment is two fold. We look forward to greeting you again. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stay there for 3 nights. 7 of us, 4 adults, 2 kids and a toddler. Well equipped from kitchen untensil to washing machine and a dryer. Location, right opposite the seaworld. Near to restaurants... even halal restaurants are within walking distance.

Was this review helpful? Yes 1
Steven B, Public Relations Manager at BEST WESTERN Riverside Apartments, responded to this review

Thank you for taking the time to review your recent stay at Best Western Riverside Apartments. Melbourne is such a great city to visit. I'm very pleased your family had such a good time here. Also pleased you were able to find Halal meals easily. When you return to Melbourne please contact us again. Our staff will happily welcome you... More 

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Additional Information about BEST WESTERN Riverside Apartments

Address: 474 Flinders Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Riverside Apartments 4*
Number of rooms: 49
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Also Known As:
Best Western Riverside Apartments Hotel Melbourne
Best Western Melbourne
Best Western Hotel Melbourne
Hotel Style:
#75 Luxury Hotel in Melbourne

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