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The Sebel Melbourne Flinders Lane Apartments

#17 of 158 Hotels in Melbourne
Certificate of Excellence
321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly Melbourne Flinders Lane Apartments)
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The Sebel Melbourne Flinders Lane Apartments
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The Sebel Melbourne Flinders Lane Apartments
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340 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Sebel Melbourne Flinders Lane Apartments
See the most recent reviews
Sydney, Australia
1 review
1 of 5 stars Reviewed December 31, 2012

We had a very bad experience with Grand Mercure at Flinders Lane, you need ask for every thing, Day 1: Gentleman at reception asked us about two extra adults although booking clearly suggests two adults and two children. Day 1: Entered in to room and found bed sheet was not clean so asked for bed sheet. Day 2: Found there... More 

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Brisbane
Level Contributor
149 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed December 30, 2012

Stayed four nights in December 2012 in a one bedroom suite. Suite is spacious and well appointed. Decorated very nicely in tones of blacks/greys etc... perhaps a little dark? Very stylish though. Double glazing on balcony doors meant NO noise from trams etc. which can sometimes be a problem in Melbourne. Kitchen was also nicely appointed although we didn't cook,... More 

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear wilsoncm65, Thank you for taking the time to post your review after your stay at Grand Mercure Flinders Lane. We are pleased to read that you enjoyed your stay in these fabulous apartments. Being in Melbourne's CDB there are so many choices for eating out at anytime of the day with Federation Square and the famous laneways being just... More 

Blue Mountains National Park, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 28, 2012

We have just returned from staying in the deluxe one bedroom apartment with our family of four and could not rate it more highly. There was plenty of space and the enormous bath was a real treat. All the staff are extremely helpful and friendly and Emma, especially, was just delightful. We have already booked to return next Christmas.

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear Anne L, Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to hear that you and the family enjoyed your stay in these spacious apartments - in particular a soak in the luxurious bath. We will pass on your lovely comments to Emma who will be... More 

Tuncurry, Australia
1 review
5 of 5 stars Reviewed December 27, 2012

Everthing here was great... best location, rooms beautifully refurbished, friendly and helpful staff and reception. I do need to warn members/travellers if you have more than 2 of you, the sofa bed mattress is atrocious. I was told they are new in every unit and only 8months old, however, I find it amazing that anyone would buy a sofa bed... More 

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Brisbane, Australia
1 review
5 of 5 stars Reviewed December 16, 2012

Good central city location for Christmas shopping. Clean tidy apartment with all the self contained facilities you could require. Plenty of restaurants and eateries close by. With 24 hour reception a great place to say when in Melbourne.

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear 96Traveller96, Thank you for posting your review after your stay at Grand Mercure Melbourne Flinders Lane. We are so pleased that you had an excellent stay. What a great location for a Christmas shopping base! Again, we thank you for your review and we look forward to welcoming you again. Merry Christmas! More 

Perth, Australia
Level Contributor
1,100 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 735 helpful votes
4 of 5 stars Reviewed November 22, 2012

It was definitely a bloke! Black, grey and silver throughout. Leather sofas and fur covered chairs. Chrome kitchen. But look, this place actually impressed me. Its a slap, bang central CBD location close to so many sights, bars, shops, cafés and laneways of Melbourne so I was surprised at how big the place was. Kitchen, living area, bedroom and bathroom... More 

Was this review helpful? Yes 2
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear Waddler, Thank you so much for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are pleased that you were impressed with the refurbishment and the size of your apartment. This property certainly is ideally located to explore everything Melbourne has to offer. Again, we thank you for your feedback and... More 

Mandurah
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed November 19, 2012

I van't add much more than what other writers have written. Loved the new refurbishment, gorgeous modern kitchen. My bathroom had a bathtub, which our room was on 3rd floor. Huge shower, large bathroom with lots of vanity space to put your toiletries. Great location, walk down the lane to the free tram and just round the corner to the... More 

Was this review helpful? Yes
AccorVacationClub, CEO, Accor Vacation Club at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear Mandurahmum, I really appreciate your fantastic comments. All feedback is important to me, and I enjoy passing on recognition and praise to the team. It is great that you as member appreciated your stay at Grand Mercure Melbourne Flinders Lane. Craig Wood, CEO, Accor Vacation Club More 

Brisbane
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 6, 2012

The frontage might not be elegant, but it belies what you find within. We had a one bedroom apartment with kitchen and it had everything we needed for the perfect stay. The decor is modern and stunning; very welcome after some of the drab places we stayed at during this trip. There is no view to speak of, although i... More 

Was this review helpful? Yes 1
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear asinor, Thank you for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. We are delighted to read that you enjoyed your one bedroom apartment and of course the fantastic location for exploring all that this great city has to offer. Again, we thank you for your feedback and look forward to... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 4, 2012

I love this hotel and its staff, especially Sandy who was so friendly and helpful. The fully stocked kitchen really made life easy and enabled us to visit the Queen Vic markets and sample all the goodies. The recent upgrade to the rooms is very stylish and its was like being in a suite. The only negative is that the... More 

Was this review helpful? Yes 1
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear sharon s, Thank you so much for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. Your lovely comments about our General Manager Sandy have been passed on to her and the team. We are pleased that you enjoyed the newly refurbished apartment in particular the great kitchens. Being unserviced apartment they... More 

Brisbane
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 29, 2012

What a great little surprise this hotel was! Recently refurbished, they have done a fantastic job with the new colours, making these apartments look classy and up market! They have all the latest amenities and great, friendly staff! Very central as well! Will be staying again for sure!

Was this review helpful? Yes 1
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane Apartments, responded to this review

Dear KiwigirlBrisbane, Thank you for taking the time to post your review after your stay at Grand Mercure Flinders Lane Melbourne. We are pleased that you were pleasantly surprised and that you liked the refurbishment so much. We look forward to welcoming you again in the future. More 

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