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Grand Chancellor Melbourne

131 Lonsdale St., Melbourne, Victoria 3000, Australia
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Grand Chancellor Melbourne
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831 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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  • Portuguese first
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English first
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    (831)
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    (215)
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    (129)
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    (168)
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Adelaide, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

Overall good stay, location, staff and facilities. Some parts of the hotel require updating, chipped paint, floor coverings etc, which i believe some renovations are taking place. Room was comfortable and clean. A jug of water for the hot beverages would have been ideal as if you use water there is an additional charge

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Sydney
1 review
3 of 5 stars Reviewed yesterday NEW

Overpriced and outdated facilities. I went to close the window when I walked into the room...turns out the windows were closed. They just don't keep out the wind, not conducive to Melbourne winter. Everything else was comfy.

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Melbourne, Australia
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

Have stayed here a few times recently for work. It's ok, but a little tired. Rooms are ok. Bathroom in first room I had was very old, but clean. Somewhat noisy depending on where you are. Second room was on a higher floor, but I could hear absolutely everything from people coming and going to the guy playing/listening to drums... More 

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Adelaide
1 review
3 of 5 stars Reviewed 3 days ago NEW

The pictures are definitely not how they look. Over all, comfy bed. Staff were okay, nothing above and beyond, just doing their job. Bathroom was nice, bedroom a little tacky. Not the worst experience but not the best either.

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Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very tidy rooms but a bit small. Not a major drama. Staff very professional and helpful. Great location and great breakfast. Easy to walk to all of the major sights and places in the city. Certainly recommend.

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Melbourne, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

On arrival our room was ready around 3pm.but when we went to shower for an evening out we found the hot water only just warm, no cold tap required. When we complained we were told to let it run a while. After 10min. there was no change in temperature. The next morning, same result. Complaints to management seem to fall... More 

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Travelers are raving about these Melbourne hotels

Sydney, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

Overall our check in and being overcharged multiple times for our stay ruined the experience, the breakfast wasn't great either due to the kitchen door groaning each time a staff member came in and out of the kitchen. On check out being charged twice for our stay was unacceptable, I still haven't received back the extra charge taken from my... More 

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Forster
1 review
1 of 5 stars Reviewed 5 days ago NEW

Sleepless night due to Windows failing to close and seal properly. Painting in the hotel looks like crap. Staff were unpleasant when dealing with an issue. I highly valued this hotel chain until now :(

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Perth, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Perfect for shopping, transport and theatres. The room was fine for a solo traveller but might lack enough storage for two. Staff were friendly and the price was great.it is the location that sells it! I would recommend it.

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Canberra, Australia
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is in a great location and suited my business trip but would also be good for other visits, near to theatres, restaurants, etc. Room was a good size for a single occupant but would have loved to have been able to see something other than a brick wall out the window. Bed was a bit hard but otherwise the... More 

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