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Pensione Hotel Melbourne - by 8Hotels

16 Spencer St., Melbourne, Victoria 3000, Australia
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Pensione Hotel Melbourne - by 8Hotels
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Pensione Hotel Melbourne - by 8Hotels
Pensione Hotel Melbourne - by 8Hotels
Pensione Hotel Melbourne - by 8Hotels
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760 reviews from our community

Traveler rating
    205
    339
    142
    46
    28
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53
276
150
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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Denver, Colorado
2 reviews
4 of 5 stars Reviewed yesterday NEW

We booked this room as an opaque booking on Hotwire and were pretty certain that this would be the property we would receive. First off, the Hotwire rate was insanely attractive for Melbourne and that should be noted up front since it sways our review. This hotel is very well located about two blocks from the Southern Cross train station,... More 

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Dunedin, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed on the 3rd floor in a small room known as the "shoebox", yes it was small and very compact but perfect for what I wanted. I stayed four nights, loved the amazing comfy bed, the room was clean, quiet (Room 304). Staff were very friendly, the café downstairs was amazing for breakfast. Loved the proximity to everything, train... More 

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Adelaide
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Pensione is an excellent short term stay hotel. If you are looking for a short term, competitive budget hotel which is conveniently located adjacent to trains and trams in the CBD, this hotel would be very hard to beat. The rooms are kept very clean, staff are very friendly and helpful and prices are competitive. The rooms which we... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW

Ok, you can get cheap deals but the place is just awful. Stayed in a Double (rm 216). Window looked out onto concrete wall and practically no natural light. Stains on carpet. Dirty edges to walls and bathroom. I say "bathroom", it was small than a closet, with a sink so tiny you got wet just trying to wash hands... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I got an amazing deal on this hotel on Hotels.com. It is the perfect place for a quick stay. It was very clean, staff were very nice and helpful and it is well located. Boutique minimalistic recently renovated hotel. Rooms are small so not good if you have a lot of luggage. The bathrooms are also on the small side.... More 

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Surrey, United Kingdom
Top Contributor
54 reviews 54 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our tour party stayed in the hotel for 6 days. Great location, pleasant staff and good rooms. I had a ground floor room with a small courtyard garden, bit on the small size but was not in the room that much! Breakfast was good and the staff helpful there too. Only complaint was that we had the hotel as part... More 

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Victoria
Contributor
14 reviews 14 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here before and loved it. This time I had a Courtyard room. Anyone wanting fresh air, this room is perfect. Its modern, spotless and perfect without spending a fortune. Great for an overnighter.. Staff friendly at reception, great city location. People complain about small rooms and bathrooms, but trade off is the cleanliness, modern feel and can highly recommend... More 

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Perth, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

stayed 4 night , the queen sized bed was two singles pushed together , not good and very uncomfortable . There is no bathrooms . A toilet and a very small shower . The door into the shower is ok if you are a jockey . Any bigger its a squash to get in there . If you are a... More 

Was this review helpful? Yes 1
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear tim k, Thank you for your review. I was saddened to read that you did not enjoy your time with us and that we were not able to come to a suitable resolution for you yesterday. As explained, I can certainly appreciate that some of our rooms have very compact bathrooms and that these facilities do not suit everybody’s... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was plesently surprised by this hotel we stayed in the loft room on the forth floor room was fine for two people very clean comfortable bed good shower / bathroom very clean. My only problem with the bathroom is purely a design issue there is a shelf over the sinks and trying to clean your teeth and spit the toothpaste... More 

Was this review helpful? Yes 1
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear Indian101, Thank you for taking the time to review your stay. We were so thrilled to hear how much you enjoyed your stay – please do bring your furry friend alone next time, we love dogs! I was sorry to hear of your troubles with the bathroom sinks. You may be interested to know the pet friendly courtyard rooms... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here last week for 1 night... when first entering the hotel we were greeted with a very friendly receptionist.. She was so lovely which instantly gives you a feel of happy & relaxed.. There was a problem with my booking through last minute but everything was fixed which included an upgraded ... The rooms are small but I knew... More 

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Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear Nyojo, Thank you for your recent review. I was so pleased to read of your experience at the Hotel and delighted we were able to provide you with a high level of service making you feel so happy! We would relish the opportunity welcome you again, please feel free to contact our friendly reservations team for your next stay... More 

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