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Pensione Hotel Melbourne - by 8Hotels

16 Spencer St., Melbourne, Victoria 3000, Australia
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Pensione Hotel Melbourne - by 8Hotels
Pensione Hotel Melbourne - by 8Hotels
Pensione Hotel Melbourne - by 8Hotels
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Pensione Hotel Melbourne - by 8Hotels
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    873 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (205)
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    Marshall, Victoria, Australia
    Level Contributor
    31 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    this place is great. right next to the major train station for any connections you may need. recently paid $12 less for a grubby hostel with shared facility's in Melbourne and after staying at the Pensione Hotel i will never stay anywhere else. cant wait to stay again!

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    Adelaide, Australia
    1 review
    5 of 5 stars Reviewed 3 days ago NEW

    To be honest, for the price, I wasn't expecting much. However, I was pleasantly surprised with my stay here. Great location, clean and comfortable rooms, and friendly service. Would recommend a stay here

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear Ken S, We are really happy that you were pleasantly surprised with your recent stay, Clean comfortable and affordable accommodation in a fantastic location is what we strive for, and it is great to hear you enjoyed your stay! We look forward to welcoming you back soon. Warmest, Daniel and the Pensione Team. More 

    Manly West
    1 review
    4 of 5 stars Reviewed 4 days ago NEW

    I stayed here with my daughter for 4 nights. Everything from the style of the hotel to the staff was great. OUr little room was cosy and very clean and quiet. We liked the roodtop, took our coffee up there to enjoy a crisp morning.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear 766Kathleent, It is our pleasure to have yourself and your daughter stay with us, and thank you for sharing your experience for others to read. Our rooftop (although quite cool this time of year) now has heating and is a hidden gem for those guests wishing to do just what you have, enjoy a coffee whilst soaking up the... More 

    Sydney, Australia
    Level Contributor
    47 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    This was a lovely hotel to stay at. Greeting and customer service was very friendly. The hotel atmosphere is welcoming but quirky and modern. The room was great, very efficient use of space and at no time did we feel squashed in. All facilities needed provided. Bed was comfortable and room air conditioning was perfect. We dined at the hotel... More 

    Was this review helpful? Yes
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear Wildtree, Firstly thank you for sharing your experience with everyone - it is most refreshing to read; and secondly; we love your photos!! They really captures the charm and "quirks' of our property perfectly - thank you! Great choice poached eggs on toast with Avocado - Danny our chef does a fab job! Thank you again and we look... More 

    Christchurch, New Zealand
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    I spent one night at this hotel as a solo traveler in a matchbox room. I had an excellent room rate. The location was perfect for the Southern Cross train Station as I traveled from Melton (40kms West). The 96 tram was right outside the station for Bourke St shops. The 55 (Queen Vic markets), 109 (IKEA) & 35 (city... More 

    Was this review helpful? Yes
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear Kjs72, It is such a pleasure having you stay with us; and we are truly delighted we will get to see you again on your next trip to Melbourne. It is fantastic to receive some positive feedback about our Matchbox room category. We agree its certainly not for everyone, but loved that it appealed to you. For the benefit... More 

    Adelaide Hills, Australia
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 1 week ago

    This place should reward their staff, absolutely perfect customer service and attention. The rooms have everything you need, but they are not used the right way. The shower entrance is tiny, the toilet is rather tight when seated. Also some minor things regards putting a cupboard over a window and a bench on the wall, swap it over and gain... More 

    Was this review helpful? Yes
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear TheBeetle88, We certainly are very thankful to our team @PensioneMelbourne, aiming to reward the team for their personal contribution as often as possible! We believe it’s the small things that make the difference to one’s experience and you taking the time to give us your feedback, gives us another reason commend the team for their efforts! For the benefit... More 

    Sydney, Australia
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 1 week ago

    Dear Team, I stayed 3 nights at the Spencer St Hotel – I wanted to officially provide some feedback on my stay during these 3 nights. Whilst I found the location of the hotel very good; the staff very pleasant, helpful and professional – I cannot say the same about my room. The commentary below, is my feedback on the... More 

    Was this review helpful? Yes 1
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear Tony, Thank you for taking a moment to speak to me yesterday regarding your recent stay and your concerns about the room. As I mentioned I personally appreciate that many of our bathrooms are quite compact in their inherited layout, but we do endeavour to be as transparent about this as we can in the sale of our rooms.... More 

    Perth, Australia
    Level Contributor
    29 reviews
    28 hotel reviews
    common_n_hotel_reviews_1bd8 33 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Again I can't fault the hotel or the staff. I was given a courtyard room near the reception desk. I am a late sleeper so I asked if I could have a quiet room at the rear of the property. No problems what so ever. Courtyard room was newly renovated & has everything you need for a single or couple.... More 

    Was this review helpful? Yes
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear Ledj, Fantastic to hear our Courtyard rooms are the perfect fit for you! Thank you for your loyalty and for taking the time to drop us a review. We look forward to your next visit. Warmest, Daniel and the Pensione Team. More 

    Brisbane, Australia
    Level Contributor
    11 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Stayed here last week in the shoebox room. While it is small, my partner and I found it quite alright! The "compact ensuite" is true to its word, however the shower easily fits 2 people in it. If you are looking for a hotel that has a bed, fridge, ensuite and tv (and aircon) this is perfect! Also we had... More 

    Was this review helpful? Yes 1
    Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

    Dear the purplewall123, We are so happy to hear the Shoebox room category has ticked all your needs on your visit, and it is nice to hear your feedback on what we think is s smartly appointed room category that we offer! Your concerns regarding the linen change and left luggage storage will be investigated today; quite honestly we do... More 

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