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All 194 Melbourne hotels »

Pensione Hotel Melbourne - by 8Hotels

3.5 of 5
16 Spencer St., Melbourne, Victoria 3000, Australia
Hotel amenities
Ranked #70 of 194 hotels in Melbourne
3.5 of 5 stars 266 Reviews
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266 reviews from our community

What travelers say about this hotel
  • Southern cross station(16)
  • So small(13)
  • Friendly and helpful(9)
  • Spencer street(6)
  • Single room(6)
  • Crown casino(5)
  • Very clean(4)
  • Free city circle(4)
  • Great location(4)
  • Public transport(3)
Traveler rating
    61
    111
    48
    28
    18
Only show reviews for Family (17) | Couples (100) | Business (41)
Date Rating
babyluv410
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews
6 helpful votes
4 of 5 stars Reviewed February 5, 2012 NEW

My family and I checked in to the Pensione Hotel for 7 days and it was worth the money. Check-in was quick and fuss-free. Rooms were OK in size, for what we paid (we chose a double and triple) however the shower was a little too cramped for our liking. We still managed though, and for the price we paid,... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 8, 2012

Dear babyluv410 Thank you for your review It’s great to hear how much you enjoyed your time with us and for your kind words in regards to our team. We look forward to seeing you again soon! Kind regards More

chrisDunedin
dunedin
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed February 2, 2012

We stayed here recently for the Australian Open and were i3 adults in a triple room. The room was excellent and serviced every day. The bathroom was tiny and would be my only criticism, but once again, it was clean and serviced daily. Every morning of the Tennis Open a full list of players on all courts was available and... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 5, 2012

Dear chrisdunedin Thank you for taking the time to write to us about your recent stay! We are thrilled to hear how much you enjoyed your time with us and thank you for your kind words in regards to the team. We have passed on your feedback to everyone here at the Pensione and hope that we may have the... More

ohmiso
brisbane, australia
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed February 2, 2012

We've stayed here twice now. The rooms are small but they're perfectly functional and for the price, they're great value. The staff have always been very friendly and helpful and the location is ideal for the Skybus and free trams to the F1 at Albert Park and the Australian Open. We've stayed there during busy times but both rooms have... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear ohmiso Thank you for taking the time to write to us about your recent stay! We are very glad to have had the opportunity to look after you and have passed on your lovely feedback to all the staff here at the Pensione Melbourne. Please feel free to contact us directly for your next stay and we will certainly... More

iamsuey
NSW Australia
Contributor
16 reviews
11 helpful votes
4 of 5 stars Reviewed February 1, 2012

On arrival we were upgraded from a twin to a triple. As stated in other comments, the bathroom is tiny and might be a problem for larger people or people with a disability. Watch when turning the tap on in hand basin, easy to get it all over yourself. There was also mould on some of the tiles in the... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear iamsuey Thank you for taking the time to write to us It’s fantastic to hear how much you enjoyed your time with us and how friendly you found our team to be! Please accept our apologies in regards to your bathroom, our housekeeping team are usually quite vigilant when it comes to steam cleaning the bathrooms on a regular... More

CLWToronto
Toronto
Senior Reviewer
7 reviews
4 helpful votes
4 of 5 stars Reviewed January 31, 2012

Our family stayed here for 3 nights. Two older parents with a 22 year old son in a 3 bed room. It was perfect, clean & well maintained. When you are traveling you spend so little time in your room. The rooftop terrace was delightful. I'd rather stay here than some over rated chain hotel where you could be anywhere... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear CLWToronto Thank you for your lovely feedback! We are delighted to hear how much you enjoyed your stay and the location of the hotel in the city! We hope that we may have the opportunity to once again look after you sometime in the future. Warm Regards More

CaptainRN
West Sussex, UK
Senior Contributor
29 reviews
1 helpful vote
3 of 5 stars Reviewed January 30, 2012

Coping with the tiny bathroom was undoubtably the low point of an adequate budget hotel in a good location for sightseeing provided you don't have a car. Parkingis impossible and it is not even possible for a taxi to stop on the major road at the front. Room was tired and the lifts overstreatched with constant traffic. Cannot really recommend... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear CaptainRN, Thank you for your recent feedback We can certainly understand how difficult it can be to park within the CBD area so I do apologise for this confusion. Melbourne taxi drivers certainly know that Spencer Street is a clearaway zone at all times so it surprises us to hear that they did not park 50 meters away around... More

thistlecat
Devonport, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

For a busy weekend in Melbourne, the Pensione Hotel is fantastic. Location, close to Southern Cross Station and its connection to the airport, made travel a breeze. The staff at the front desk were friendly and helpful and we were very pleased when we received an upgrade to the Courtyard Suite. The room was spotlessly clean and had all the... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear Thistlecat Thank you for taking the time to write to us about your recent stay! We are delighted to hear how much you enjoyed your stay and how helpful you found our team to be! We are also glad you enjoyed your upgrade, the courtyard suite is one of our favorite rooms and is perfect for a weekend getaway.... More

seputus
London, United Kingdom
Senior Contributor
27 reviews
9 helpful votes
5 of 5 stars Reviewed January 21, 2012

Melbourne is expensive. Australia in general is, to be fair. So I searched and searched and came up with this little gem. It's in a great location, very clean, very comfortable beds, although as other reviews have noted - yes - the rooms are small. But since I was visiting Australia for the first time, a hotel is a place... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear seputus Thank you for your valuable feedback! We are glad you enjoyed your stay with us and we were able to provide you with an early check in. We hope that should you choose to come visit Melbourne again that we may have the opportunity to look after you once more. Warmest Regards More

eden62
Adelaide, Australia
Senior Reviewer
7 reviews
13 helpful votes
3 of 5 stars Reviewed January 21, 2012

My daughter and I recently spent a night at the Melbourne Pensione and had very mixed feelings about it. For: Location - good location for most of Melbourne's city sights Upgrade - we were upgraded from a 2 singles to a triple room (which apparently was bigger but if that is so, I would hate to have seen the double... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
February 2, 2012

Dear eden62 Thank you for your valuable feedback! Firstly we would like to thank you for the kind feedback in regards to our location and your upgraded room. The triple room is our largest room type at 14 square meters so we are glad we were able to make you comfortable. Also in regards to your breakfast whilst we include... More

Sharon Moses H
Brisbane, Australia
1 review
1 helpful vote
1 of 5 stars Reviewed January 17, 2012
1
person found this review helpful

the only good thing that i could say about this hotel is that it was central.cleaning service was shocking.had a wire, from mattress spring, sticking out the side and despite bringing this to the attention of the front desk,twice,nothing was done about it.the faulty kettle was only replaced after the second complaint.had to ask cleaners to refresh used mugs and... More

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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
January 22, 2012

Dear Sharon Moses H Thank you for taking the time to write to us about your recent stay. Firstly please allow us to say how disappointing it is to hear that your time with us was less than satisfactory. We have taken the above list to our housekeeping and maintenance teams and have implemented a strict logging system to ensure... More

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Pensione Hotel Melbourne - by 8Hotels Also Known As

  • Pensione Boutique Hotel Melbourne
  • Pensione Boutique Hotel
Address: 16 Spencer St., Melbourne, Victoria 3000, Australia

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Pensione Hotel Melbourne - by 8Hotels
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