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Pensione Hotel Melbourne - by 8Hotels

16 Spencer St., Melbourne, Victoria 3000, Australia
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Pensione Hotel Melbourne - by 8Hotels
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Pensione Hotel Melbourne - by 8Hotels
Pensione Hotel Melbourne - by 8Hotels
Pensione Hotel Melbourne - by 8Hotels
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872 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (872)
  • Mar-May only
    (262)
  • Jun-Aug only
    (234)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (224)
All months
Adelaide, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

To be honest, for the price, I wasn't expecting much. However, I was pleasantly surprised with my stay here. Great location, clean and comfortable rooms, and friendly service. Would recommend a stay here

Review collected in partnership with this hotel

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Manly West
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with my daughter for 4 nights. Everything from the style of the hotel to the staff was great. OUr little room was cosy and very clean and quiet. We liked the roodtop, took our coffee up there to enjoy a crisp morning.

Review collected in partnership with this hotel

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Sydney, Australia
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a lovely hotel to stay at. Greeting and customer service was very friendly. The hotel atmosphere is welcoming but quirky and modern. The room was great, very efficient use of space and at no time did we feel squashed in. All facilities needed provided. Bed was comfortable and room air conditioning was perfect. We dined at the hotel... More 

Was this review helpful? Yes
Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear Wildtree, Firstly thank you for sharing your experience with everyone - it is most refreshing to read; and secondly; we love your photos!! They really captures the charm and "quirks' of our property perfectly - thank you! Great choice poached eggs on toast with Avocado - Danny our chef does a fab job! Thank you again and we look... More 

Christchurch, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent one night at this hotel as a solo traveler in a matchbox room. I had an excellent room rate. The location was perfect for the Southern Cross train Station as I traveled from Melton (40kms West). The 96 tram was right outside the station for Bourke St shops. The 55 (Queen Vic markets), 109 (IKEA) & 35 (city... More 

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Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear Kjs72, It is such a pleasure having you stay with us; and we are truly delighted we will get to see you again on your next trip to Melbourne. It is fantastic to receive some positive feedback about our Matchbox room category. We agree its certainly not for everyone, but loved that it appealed to you. For the benefit... More 

Adelaide Hills, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place should reward their staff, absolutely perfect customer service and attention. The rooms have everything you need, but they are not used the right way. The shower entrance is tiny, the toilet is rather tight when seated. Also some minor things regards putting a cupboard over a window and a bench on the wall, swap it over and gain... More 

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Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear TheBeetle88, We certainly are very thankful to our team @PensioneMelbourne, aiming to reward the team for their personal contribution as often as possible! We believe it’s the small things that make the difference to one’s experience and you taking the time to give us your feedback, gives us another reason commend the team for their efforts! For the benefit... More 

Sydney, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Dear Team, I stayed 3 nights at the Spencer St Hotel – I wanted to officially provide some feedback on my stay during these 3 nights. Whilst I found the location of the hotel very good; the staff very pleasant, helpful and professional – I cannot say the same about my room. The commentary below, is my feedback on the... More 

Was this review helpful? Yes 1
Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear Tony, Thank you for taking a moment to speak to me yesterday regarding your recent stay and your concerns about the room. As I mentioned I personally appreciate that many of our bathrooms are quite compact in their inherited layout, but we do endeavour to be as transparent about this as we can in the sale of our rooms.... More 

Perth, Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Again I can't fault the hotel or the staff. I was given a courtyard room near the reception desk. I am a late sleeper so I asked if I could have a quiet room at the rear of the property. No problems what so ever. Courtyard room was newly renovated & has everything you need for a single or couple.... More 

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Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear Ledj, Fantastic to hear our Courtyard rooms are the perfect fit for you! Thank you for your loyalty and for taking the time to drop us a review. We look forward to your next visit. Warmest, Daniel and the Pensione Team. More 

Brisbane, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last week in the shoebox room. While it is small, my partner and I found it quite alright! The "compact ensuite" is true to its word, however the shower easily fits 2 people in it. If you are looking for a hotel that has a bed, fridge, ensuite and tv (and aircon) this is perfect! Also we had... More 

Was this review helpful? Yes 1
Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear the purplewall123, We are so happy to hear the Shoebox room category has ticked all your needs on your visit, and it is nice to hear your feedback on what we think is s smartly appointed room category that we offer! Your concerns regarding the linen change and left luggage storage will be investigated today; quite honestly we do... More 

Greater Melbourne, Australia
Level Contributor
88 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a romantic weekend here with my wife, the Southbank location is great, the Yarra River is close by, as is all the Southbank restaurants of which we can recommend Pud Thai Vs Pho. The hotel, although pokey, is clean and the Queen room we had was spacious enough for our needs. The rom was quiet (no real street noise),... More 

Was this review helpful? Yes
Daniel_Allia_AM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review

Dear revenue_razor_au, Thank you for your glowing review, I’m so please you enjoyed your romantic getaway in the city! We would love to accommodate you again, please let us know when you are returning to Melbourne or wish to visit any of our other 8Hotels properties within Australia or abroad, as we would be delighted to look after you again... More 

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