I was a bit hesitant after reading some of the reviews, but very glad I decided to book this place as it kept the budget down. I asked for a room without a balcony as I'm not a fan of heights and we got a 2 bedroom apartment on the 6th floor (Swanson Street side of the hotel). All the... More

Stayed here for 5 nights in early November and overall was an average stay. Our first impression wasn't too good, the receiption staff member was very unfriendly, there was only one lift in use (due to repairs) which was not worked on the whole 5 days we we're staying there. The room was nice and clean, opening the back door... More

It is 40 degree today in Mel and this stupid hotel provide NO AIR CONDITION！ All facility is old and it is definitely not a 4 star apartment in my opinion. Living room is small, mattress is bad and it cause my back pain. Not enough water pressure when showering. For $100 per night stay is just not worth it!... More

Stayed for 3 nights in Dec. Great location. Upkeep of hotel and service is needed. This hotel is in a great location, close to all amenities however the rooms need some upgrading. We stayed in the 2b/room on 11th floor. Upon arrival the room had a heavy smell of food which lasted for the entire stay. The second night the... More

Stayed here for 2 nights as a family (2 adults and 2 kids). Had a unit on the 11th "executive" floor. As others have said its in a great central location on Collins close to Swanston. This floor needed 2 elevators the first to get to 10th floor, then a 2nd to get from 10 to 11, this is a... More

Excellent location - central city. Reception on 8th floor, but we were given clear instructions for accessing the building after hours. Reception area itself a bit tatty (carpet repaired with masking tape) but staff friendly and helpful. Our unit was on the 4th floor, paid extra for a balcony but because we were away from the road our outlook was... More

We recently stayed 3 nights here and found the location great when relying on public transport. For $95 we had a 2 bedroom unit with separate lounge/kitchen. Everything was clean and in good condition. There were 2 elevators (we were on the 7th floor) and only 1 working. It was a long wait for it and very slow. We noticed... More

We booked a studio apartment for 3 nights mid November and on arrival were advised we had been upgraded to a 1bed apartment on the 10th floor.On entering we were greeted by a heavy cigarette smell which seemed to hang around the entrance under the air grille for our stay despite being in the non smoking section . At night... More

The location was fabulous. There ends the positives. The place was filthy. Dirty, frayed carpet with stains. The couch had marks on it. The kick in the kitchen was filthy. The fridge had marks all over the front of it. It would take too long to list everything. The air conditioning was terrible. The bedroom had no windows and to... More