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Pullman Melbourne Albert Park

#42 of 171 Hotels in Melbourne
Certificate of Excellence
Hotel website
65 Queens Road, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
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Pullman Melbourne Albert Park
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Pullman Melbourne Albert Park
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940 reviews from our community

Traveler rating
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    344
    136
    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Tamborine, Australia
Top Contributor
70 reviews 70 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed yesterday NEW

Quite a nice hotel, good friendly staff, dining & breakfast was quite good. You need to walk through the hotel towards the back & down a block [only a 5 minute walk max] to catch a tram into central Melbourne which from memory took around 20 minutes? You could also take that tram line in the opposite direction towards St... More 

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Brisbane
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Pullman for a week and enjoyed the stay, the hotel lacks atmosphere, the restaurant was very sterile and the bar area did not have the right feel to make us want to stay for a few drinks. The opportunity to create a place to relax has not been taken. This is certainly not the location you want... More 

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Safety Beach
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first stay here since it was Carlton Crest many years ago. Absolutely fantastic. Service was exceptional from the moment we arrived. Room was large with big king size bed. Great facilities. Bar staff downstairs very friendly despite being overly busy with large corporate group. Valet parking staff also great. We stay in Melbourne a lot however we will stay... More 

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear LyndaC966, Thank you for taking the time to write such a fantastic review about your stay at Pullman Melbourne Albert Park. I am delighted to hear that you found the renovations to be stunning and the service provided by all of the staff to be exceptional. It is always a pleasure to receive positive feedback from our guests. It... More 

Alberton, Australia
1 review
4 of 5 stars Reviewed 1 week ago

After an unplanned trip to Melbourne (the Alfred Hospital) my wife and I both still in our work clothing (we are country people) sought a room around midnight. The lobby was very busy with many international arrivals, but I guess we stood out a bit. We were approached by the Concierge who upon hearing our plight assured us that there... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed a few times at this hotel and been impressed in the past, however I will think twice in future, previously my rooms were over looking the lake and were spacious and modern, this time I had a room looking at the rear buildings, the view was old and dark, the bathroom was old that has had some... More 

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Matt G, Thank you for taking the time to complete our online survey about your recent stay at Pullman Melbourne Albert Park. I am disappointed to hear that your stay did not meet your expectations on this occasion. I apologise that you did not like the view from your room on this occasion - please note that we do... More 

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed 7 nights as attending a conference at the venue. accor member and conference VIP but this was never recognised. Check in was ok and reception staff pleasant. On entering the room the twin room had 2 single beds made up as single beds but pushed together. I commented on this to the person taking my bags up but they... More 

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Helen P, Thank you for taking the time to write a comprehensive review about your stay at Pullman Melbourne Albert Park. First of all, I apologise sincerely that we did not recognise your Loyalty membership and I believe that this may have been due to the way that the booking came through. We certainly do appreciate your Loyalty to... More 

Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Accor advantage great rates! The lobby and room renovations are gorgeous. Love the memory foam pillows (I'd buy one if I knew who made them) and bed was comfy but the old gap between two singles connected into a king was really annoying -need a better pillow top to stop me getting stuck in between the mattresses!

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Aussierach76, Thank you for taking the time to write a review about your stay at Pullman Melbourne Albert Park. It is great to hear that you loved the renovations and the memory foam pillows helped to ensure you had a great sleep! I apologise sincerely about the issue that you experienced with the king bed and will look into... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

stayed here with my 2yr old and mum and really enjoyed our stay. The staff were very helpful especially having a little one. The room was nice and the bed was very comfy. Only negative was the room got very warm and the cooling system didnt work so found it alittle hard to get to sleep. Had tea in windows... More 

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Ben C, Thank you for taking the time to review your stay at Pullman Melbourne Albert Park. I am very pleased to hear that you enjoyed your stay and found that the accommodation and facilities were perfect for your needs. I apologise sincerely that there was an issue with the heating/cooling and will look into this with our Chief... More 

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