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Pullman Melbourne Albert Park

5.0 of 5 65 Queens Road, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
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Pullman Melbourne Albert Park
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Pullman Melbourne Albert Park
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759 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a one bedroom room on the seaward side of the hotel with great views of the adjacent lakeside park and ocean. The staff were very helpful, and knowledgeable and nothing was too much trouble. Very handy to the Europcar depot and cruise terminal. Would definitely stay there again.

Was this review helpful? Yes
Rostrevor, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

When we were looking for a hotel in Melbourne we found it very hard to get any accommodation in the city centre. Thankfully we were ignorant of the layout of the city and in booking the Pullman we found ourselves just on the perimeter of the city centre and right beside a beautiful lake and sporting activities.it was ideal! We... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Mairin M, Thank you kindly for taking the time to write such a detailed review about your recent stay at Pullman Melbourne Albert Park. We sincerely appreciate your feedback. I am very pleased to hear that you enjoyed your stay with us overall and specifically the location. It's lovely to be able to enjoy all that the CBD has... More

Lakes Entrance, Australia
Top Contributor
60 reviews 60 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with a colleague for a business trip and as there was no-where else in Melbourne to stay due to international events, the only room we could get was a shared room at the Pullman. The room was fabulous, great view over Albert Park and with double glazing so reduced noise from Queens Road. Beds super comfortable, bathroom clean... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Jenny H, Thank you for your fantastic review about your recent stay with us at Pullman Melbourne Albert Park. It is always such a pleasure to receive positive feedback from our guests and I am very glad that you and your colleague enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards, Gillian... More

Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good effort at presenting an up market contemporary guest experience but still lacks finesse of the true 5 stars over its self assessed 5 something. Location is good for views but bad for car access on Melbourne Queens Road..be prepared for a 5 minute wait to get out. Handy to trams and across from the Albert Park Lake gives... More

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PullmanAP, Manager at Pullman Melbourne Albert Park, responded to this review

Dear travlbloke, Thank you kindly for your comprehensive review about your stay at Pullman Melbourne Albert Park. I most certainly appreciate your feedback and would like the opportunity to discuss your review further at your convenience. I have sent you a private message requesting your contact details. I look forward to hearing from you soon. Kind regards, Stephen Zuideveld Rooms... More

Brisbane, Australia
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Expecting a 5 star hotel so was a bit disappointed. Comfortable enough but not worthy of a 5. I always look forward to a long soak in a bathtub when staying in such a hotel - only a shower, albeit plenty big enough, in our room. Things like perishables (milk, tea bags) not being replenished daily, requiring a call to... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Gabdy, Thank you for taking the time to write a review about your recent stay at Pullman Melbourne Albert Park. I apologise sincerely that your stay did not meet our usual high standard and have therefore sent a private message to you requesting your contact details so that we can discuss further. I look forward to hearing from you... More

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just spent one night at the Pullman and will definitely be coming back next time. Everything was perfect - the rooms new and clean. Really comfortable bed and nice bathroom. Loved the location close to tram and nearby to great restaurants. The staff I felt bent over backward so helpful and friendly. Basically I cannot find any faults and the... More

Was this review helpful? Yes
PullmanAP, Manager at Pullman Melbourne Albert Park, responded to this review

Dear Kym H, Thank you for your fantastic review about your recent stay at Pullman Melbourne Albert Park. It is always a huge pleasure to receive positive feedback from our guests and I am very pleased that you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Stephen Zuideveld Rooms Division Manager More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For the price of the accommodation, the rooms did not meet to our expectations and my partner who was an Accor member, did not receive his benefits. We were upset about the bed as it was two single bed mattresses pushed together to form a larger bed. The pillow were also very uncomfortable and we did not have a good... More

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PullmanAP, Manager at Pullman Melbourne Albert Park, responded to this review

Dear Ginnyhamster, Thank you for your review about your stay at Pullman Melbourne Albert Park. I apologise sincerely that you did not enjoy your stay. We strive to ensure that all guests have a memorable experience at our hotel and therefore I would sincerely appreciate the opportunity to further discuss your stay. I have sent you a private message requesting... More

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Additional Information about Pullman Melbourne Albert Park

Address: 65 Queens Road, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Melbourne Albert Park 5*
Number of rooms: 169
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Also Known As:
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Sebel Albert Park Hotel Melbourne

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