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Pullman Melbourne Albert Park

5.0 of 5 65 Queens Road, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
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Pullman Melbourne Albert Park
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Pullman Melbourne Albert Park
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784 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide
Top Contributor
108 reviews 108 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Pullman with five work colleagues/ friends to attend a conference within the hotel complex. The support from the staff at the hotel was obvious and professional, the catering was excellent - plentiful and tasty. The hotel has a well equipped gym that the concierge was happy to open for me earlier than the advertised 0600, unfortunately the... More

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Lee D, Thank you for your review about your stay at Pullman Melbourne Albert Park. I am very pleased that you found the property great for the conference and enjoyed the faciliites on offer. I apologise for the inconvenience due to the pool undergoing emergency maintenance. Thank you for choosing to stay with us and we hope to welcome... More

Hobart, Tasmania, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great hotel, lovely atmosphere, with big luxurious and quiet rooms. The bar is open late and serves great cocktails and we got to meet some interesting people in the lifts ( for example the visiting Irish football team). A fair walk from the city so worth the cab fare. If you bring your own or rental car... More

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Deborah B, Thank you for your review about your recent stay at Pullman Melbourne Albert Park. I am very pleased to hear that you enjoyed all aspects of your stay and especially the great cocktails in our bar! Thank you for choosing to stay with us and we hope to welcome you back again soon. Kind regards, Gillian Millar... More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A surprise stay at the Pullman turned out to be an eventful evening and a surprise to us both! Although, the evening did not go as planned, we enjoyed our short stay here. I had booked a romantic, one night's stay on the eve of hubby's birthday at this beautiful hotel, however, we only spent a few hours here after... More

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Aurora C, Thank you for your review about your stay at Pullman Melbourne Albert Park. First of all, I am so very glad that you are feeling better and appreciate your comments about Mathew attending to your needs and ensuring you stayed relaxed and comfortable during the situation. Secondly, a big (belateed) happy birthday to your husband! It was... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I always love to stay at Accor Hotels - it's as though you're stepping into a little bit of France and The Pullman lived up to my expectations. The rooms at Albert Park Lakeside have just gone through extensive renovation and whilst I don't know the designer you could see French touches of Gallic flair throughout. Not sure if my... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear EdmundPOB, Thank you kindly for your detailed review about your recent stay at Pullman Melbourne Albert Park. We sincerely appreciate the time and effort that you have taken to share your experience with other travellers. I am very pleased to hear that you enjyoed the location and the morning run around Albert Park Lake. I also appreciate your feedback... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

So happy with our stay so far.Upon arriving we were greeted by a very friendly & very helpful valet driver.Friendly & helpful staff at reception.Very tidy room.Amazing buffet breakfast.Would definitely recommend staying and we hope to come back soon :)

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear jthorpe82, Thank you for your lovely 5/5 review about your stay at Pullman Melbourne Albert Park. It is always such a pleasure to know that our guests have enjoyed all aspects of their stay. We look forward to welcoming you back again soon. Kind regards, Gillian Millar General Manager More

Invercargill, New Zealand
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My experience of a hotel can be severely compromised if I have a bad night's sleep. The Pullman beds are large and super comfortable and the memory foam pillows were surprisingly good. Great linen too. I agree with some other reviewers about the bathroom. The shower has a tendency to spray water out towards the door and there isn't much... More

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Linda M, Thank you for your great review about your stay at Pullman Melbourne Albert Park. I understand how important it is to enjoy a good nights sleep and I am very pleased that you were able to enjoy this during your stay. Thank you for your feedback in relation to the bathroom and I apologise for the inconvenience.... More

Singapore
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

First time I have stayed at a Pullman so let me start with the good I was pleasantly surprised with a complimentary upgrade, but that's where the good impressions stopped. The room was large and roomy, but showed signs of wear and tear. There was paint chipped off the bedroom door and cobwebs on the window. The bathroom was not... More

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PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear TravellerDes, Thank you kindly for taking the time to write a review about your stay with us at Pullman Melbourne Albert Park. I am very disappointed to hear that your experience did not meet your expectation and would really appreciate the opportunity for our Rooms Division Manager, Stephen to contact you to apologise personally and discuss your stay. I... More

Gold Coast
Contributor
17 reviews 17 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived today for 3 night stay am very disappointed that this hotel is not as advertised . The website clearly states fully renovated with walk in rain shower. On arrival we were upgraded to a lake view room . On a positive side the room is large and the view is great. I question that the furniture is from... More

Was this review helpful? Yes 1
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear ron1955goldcoast, Thank you kindly for taking the time to write a review about your recent stay with us at Pullman Melbourne Albert Park. I would like to take this opportunity to apologise sincerely that you felt the accommodation was not to the Pullman standard. I would appreciate the opportunity for our Rooms Division Manager, Stephen Zuideveld to discuss your... More

Melbourne
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Friday and Saturday nights at Windows have seafood buffet fare available. The choice of hot and cold food is amazing, including interesting salads, amazing desserts and excellent service. 5 Stars*****

Was this review helpful? Yes
PullmanAP, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Cibi16, Thank you for your fantastic review abour the seafood buffet that we offer in Windows Restaurant at Pullman & Mercure Melbourne Albert Park. It is great to hear that you were impressed with the food and service. We look forward to seeing you again soon! Kind regards, Gillian Millar General Manager More

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Additional Information about Pullman Melbourne Albert Park

Address: 65 Queens Road, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
Phone Number:
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Melbourne Albert Park 5*
Number of rooms: 169
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Also Known As:
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Sebel Albert Park Hotel Melbourne

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