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Mercure Welcome Melbourne

3.0 of 5
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265 Little Bourke Street, Melbourne, Victoria 3000, Australia
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3,321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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There are newer reviews for Mercure Welcome Melbourne
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A TripAdvisor Member
4 of 5 stars Reviewed May 17, 2011

Hotel parking valet met us outside - he was friendly and assisted us. Generally all the staff were great and ready to assist with anything we asked about/required. The room was a little smaller than it looked in the pics but it was comfortable and clean. A new TV would have been nice but the old small one we had... More 

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A TripAdvisor Member
4 of 5 stars Reviewed May 16, 2011

Excellent value for money. The buffet breakfast was great and well worth including. Excellent facilities and close to everything. The two single beds were a bit too narrow and hard and carpet was stained but, for the price, we couldn't complain. Recommended.

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A TripAdvisor Member
3 of 5 stars Reviewed May 16, 2011

Room was very small and not up to high standard that was expected. Location was excellent and was Some of the room service left a lot to be desired - one day room was not serviced by 2.30pm so we asked for clean towells and left it at that,

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A TripAdvisor Member
3 of 5 stars Reviewed May 15, 2011

small rooms. good service and fairly clean. fantastic location! could hear everything through the walls! was a good stay for the price payed. would stay again if in need of a quick weekend trip to melbourne CBD. good amenities. bathrooms/shower/bath could have been cleaner. very friendly and helpful staff. all up had a great stay in melbourne

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A TripAdvisor Member
4 of 5 stars Reviewed May 15, 2011

My wife & I went to Melbourne for a weekend of footy. The package with the hotel was excellent value & we found everything about the hotel much better than expected. Could not fault the staff in making our stay so good.

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A TripAdvisor Member
3 of 5 stars Reviewed May 12, 2011

The hotel is in a great location and the bar/restaurant is really enjoyable. We received great service from the front of house, and really appreciated being able to check in early. The rooms were clean and appropriate for the price asked, we did find however that the pillows were really awful which made sleeping a little difficult, also the air... More 

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A TripAdvisor Member
2 of 5 stars Reviewed May 11, 2011

The hotel is tired and needs a makeover. There were issues with checkout as room access card had locked many guests out prior to 11.00 a.m. (We attempted to have the card reinstate three times by reception before demanding a staff member come to the floor to resolve.) There was severe congestion at reception who were already under pressure having... More 

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Travelers are raving about these Melbourne hotels

A TripAdvisor Member
4 of 5 stars Reviewed May 10, 2011

Room was a bit small, but clean and well appointed. "King bed" was two king singles pushed together so a bit uncomfortable when you roll over the middle, but impressed that the room was ready despite the fact that we arrived quite early. Loved the location --so central and convenient! Staff friendly and always had a smile ready. Will definitely... More 

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