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All 169 Melbourne hotels

Mercure Welcome Melbourne

3.0 of 5 Hotel   |   265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
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Mercure Welcome Melbourne
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Ranked #101 of 169 Hotels in Melbourne
A recent review
5 of 5 stars reviewed yesterday
sare1991 Sydney, Australia
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2,902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at the Mercure for 2 nights, haven't got a bad thing to say about them. Staff were very kind and helpful, room was clean and modern and I loved how central it is. Will definitely stay here again.

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Leeds, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I came to this hotel in September 2014, my best friend and I were in australia for 2.5 weeks and decided to go and visit Melbourne after being in Sydney, this would be the first time we had been somewhere else in australia, so had a lot to live up to........ The flight was early (8.25am) so when arriving so... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have been going to the Welcome for nearly 20 years. It is cheap, comfortable and very central to the city. For $ 109 a night winter special plus breakfast, my 4 days in Melbourne was a great escape.

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Spazdog, Thank you for writing such a detailed review. We are very lucky to count you amongst our loyal regulars and we look forward to welcome you back for your next escapade. See you next time and kind regards, Alex Mihardja, Operational Project Manager More

Brisbane, Queensland, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

PRO: +the frount desk host took my bags inside up the small set of stairs for me, which was nice, my bag was heavy after lugging it all day long. +they clean your room when you put the sign out. +perfect location! you got china town out your door, the train station a quick 10 minute walk, the cute alleyway... More

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear MONI G, Thank you for providing a review after your recent stay with us. I am delighted to read that you enjoyed our fantastic location, and the helpfulness of our team member. We look forward to welcoming you back in the future. Kind regards, Alex Mihardja, Operational Project Manager More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

You really can't get any more central than this - walk out the door and you're directly outside Bourke Street Mall and the tram stops. The rooms are small and nothing special, but they are clean and great if you're after centrality for a shopping trip or cafe/bar hopping holiday. When we arrived, the TV wasn't working. I called reception... More

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Rachael T, Thanks for taking the time to post your review. As a Senior Reviewer we appreciate your honest feedback. I'm pleased that you enjoyed most aspects of your stay. Looking forward to welcoming you back! Kind regards, Alex Mihardja, Operational Project Manager More

Auckland Region, New Zealand
Top Contributor
81 reviews 81 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel appears to be quite attractive from it's internet listings but it is anything but attractive. I had a view of a concrete wall, so depressing. The room was large enough but the bathroom very small, it's obviously had a make over of sorts but doesn't measure up at all. The bed was not very comfortable. The lighting was... More

Was this review helpful? Yes 1
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Kiwikid0, Thank you for feedback. I am sorry to read about your experience with us recently. We were aware of your concerns as you have communicated them with our Reservations Manager via email. Rest assured that we will amend the descriptions of our hotel on the 3rd party website accordingly. I know you have indicated that you will not... More

Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

What a great location when visiting Melbourne. Close to everywhere generous sized room small bathroom. Air conditioned,microwave fridge,TV . Lots of resteraunts and shopping close by. Taxis abundantly available at hotel entrance

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Meandpam, It is always pleasing to read a positive review from a Senior Contributor! I'm glad the services used were satisfactory. We look forward to seeing you again very soon. Kind regards, Alex Mihardja, Operational Project Manager More

Bendigo, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is part of another but they work in conjunction. Great location in the centre of Melbourne on a major thoroughfare. Staff were friendly and helpful. Room was a little small but suited our overnight needs and was very clean. Very well priced compared with many others in the area. If you didn't use the hotel restaurant there were... More

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Crawford M, It's great to see positive comments from a Senior Contributor. We're pleased to read that you enjoyed your stay with us, and found our team member to be friendly and helpful. We hope to see you again very soon. Kind regards, Alex Mihardja, Operational Project Manager More

Subang Jaya, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We made the right decision staying at this hotel for our 8 days trip to Melbourne with our 1-year-old daughter. The staff was friendly and always attentive. When dealt a lot with them - asking for wifi passwords, asking for umbrella, print our boarding pass, call the cabs, asking for directions - but they are always helping with a smile.... More

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear FizaRazali, Thank you for writing such a detailed review and for highlighting the achievement of our team and the convenient of our location and facilities provided. We look forward to welcome you and your family back on your next visit to Melbourne. Warm regards, Alex Mihardja, Operational Project Manager More

Melbourne
Contributor
20 reviews 20 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Just an overnight stay but in the hart of the city. I have stayed at the Swanton Hotel before but could only get into the Mercure Welcome this stay. I was pleasently suprised by the rooms. Not the largest rooms but neat and clean. Some rooms have been refurbed and suggest you request one when booking. Breakfast was nice with... More

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear MarathonManMelbourne, Thank you for writing such a detailed review and for highlighting the achievement of our team in providing a great service. We are very lucky to count you among our loyal regular's and delighted that you have now tried both The Swanston Hotel & its adjacent sister, Mercure Welcome Melbourne. We look forward to welcome you back for... More

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Additional Information about Mercure Welcome Melbourne

Address: 265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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