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All 171 Melbourne hotels

Mercure Welcome Melbourne

3.0 of 5 Hotel   |   265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
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Mercure Welcome Melbourne
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Ranked #102 of 171 Hotels in Melbourne
A recent review
4 of 5 stars reviewed 3 days ago
poss23 Launceston, Australia
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3,041 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Launceston, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Upon arrival we were greeted by friendly staff. Our room was clean and spacious. Really liked the updated bathroom. Although could do with another shelf in there to put your things on. Room serviced every day. Nice and close to the shops and public transport. Very good value for money for those on a budget. We enjoyed our stay and... More 

Was this review helpful? Yes 1
Wellington, New Zealand
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for seven nights. It was our first stay at this hotel. We selected it because of its location to the shops and restaurants. It is only 3.5stars however we were happy with its various reviews. We were greeted by friendly and professional staff. We were given a room on Level 12. We liked the fact that floor... More 

Was this review helpful? Yes 2
Venice, Italy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Very dirty hotel, especially in rooms: Lineen, bath towels, dusty, floor, bathroom...who's gonna sleep in a such disgusting room? We were in honeymoon, we could not accept to stay in a dirty room so we asked to move. They could not move until the next day. Fair enough. But too late! Not a very good place to stay except the... More 

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Hastings, New Zealand
Top Contributor
84 reviews 84 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

What a fantastic spot for a hotel! Right in the heart of the CBD, Chinatown. Easy walking distance to all the best shops and malls in Melbourne. Tram stops nearby, loads of restaurants. The room was basic, but spacious. Clean, with enough space for luggage. There is a pay for laundry at the hotel too, perfect for catching up on... More 

Was this review helpful? Yes 1
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear FleurP, Thank you for your review. We love receiving positive feedback from a Top Contributor such as yourself and ere pleased to see you enjoyed the convenient location of the hotel, as well its facilities & services. We look forward to welcoming you back on your return visit to Melbourne. Kind regards, Alex Mihardja, Operational Project Manager More 

Brisbane, Australia
1 review
1 of 5 stars Reviewed 6 days ago NEW

We checked in and then immediatly checked out of this hotel due to the uncleanliness. The bathroom was dirty, mouldy and still had the toothpaste splatter from the last guests all over the tiles. The bedding was stained, had hair and unidentifable markings on the pillows, bed covers and sheets. The walls, air vents and carpets look like they had... More 

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Cath T, Thank you again for bringing this issue out to our attention, after your email to our team member on the 20th of January 2015. The comfort of our guests is always out top priority. Shortly after your arrival on the 17th of January, you and your friend came back down to the lobby to advise our team... More 

Lapstone
Top Contributor
166 reviews 166 reviews
113 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

The Mecure Welcome is in the very centre of the city amongst the malls, the major retail shopping centres, restaurants and the Flinders Street train station. I had a room near the top of the building, but there are no real views, you can only look to other buildings across the street. I found the bed to be very comfortable,... More 

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear ShepLapstone, It is always pleasing to read a positive review from a Top Contributor! Your compliments & constructive feedback are greatly appreciated, and I will be sure to pass them on to our relevant Department Heads for their perusal. I am so happy to read that you had the opportunity to enjoy our Food & Beverage facilities too. We... More 

Perth, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Small negatives first. Chunk of paint off in bathroom, above eye sight dust around vent. Bathroom steams up during shower. Need to position shower curtain just right or you flood bathroom. One lift broke down, so for nearly two days you eithier waited 20 minutes for lift or took the stairs. We stayed in a basic room with two single... More 

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Deena M, Thank you for your constructive review. It is with regret to read that we were unable to provide you with a pleasant and trouble free stay. WE thank you for your kind words on our team members, greatly appreciated. We have passed halfway through the refurbishment of our bathrooms, and would love to allocate you the room... More 

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Additional Information about Mercure Welcome Melbourne

Address: 265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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