As I write this I am into my third day of a five day stay at this hotel. The staff at check in were friendly but seemed disorganised. They took my particulars and my credit card for 'incidentals' but within 15 minutes of getting to my room they contacted me to tell me that they needed my credit card details.... More

I booked this hotel through Expedia. I had a very late call to advise me of a close family friend passing away. I called Expedia who tried very hard on my behalf to get me a credit or refund on my stay as I would not be able to go at that time. Expedia tried and the hotel denied. Even... More

It's small, simple and budget- but doesn't claim to be anything else. With Mercure Welcome, you know exactly what you are getting, and what you get for your $ Dollar is good value. It is rated a 3 Star (3.5) property, and fair enough, it doesn't quite make the 4 Star hotel category, but it is 100% better than MOST... More

The staff , were amazing , room was great , very central to everything , cocoon lounge area is so relaxing , tv , bar , poker machines, I just cant say enough. tks guys for the great stay and service not even going to look at another hotel , this is the place im going to stay on every... More