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Mercure Welcome Melbourne

3.0 of 5
Hotel website
265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Mercure Welcome Melbourne
Best prices for: 1 room 1 guest
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Ranked #103 of 172 Hotels in Melbourne
A recent review
4 of 5 stars reviewed 2 days ago
ianatkinson1 San Remo, Australia
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3,202 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
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  • Mar-May only
    (846)
  • Jun-Aug only
    (744)
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  • Dec-Feb only
    (866)
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San Remo, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Really enjoyed the stay.Staff where very friendly and helpful.Food was great at breakfast and the bars are good.Great location in the middle of town within the free tram area of Melbourne.Tram stop right outside the door.

Review collected in partnership with Accorhotels.com

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Silver Spring, Maryland
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

What nice things can I say about the Mercure Welcome hotel in Melbourne? The room was large by big city hotel standards and comfortable. The location is just about dead center of the central district of downtown Melbourne so it is not far from any of the main tourist attractions of the city. And that is about it. The walls... More 

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Travelers are raving about these Melbourne hotels

Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

What a change in two years!When we stayed here two years ago i was scared to enter the bathroom,it was covered in mould and gloomy,now it it up to 5 star quality.The hotel is close to just about everything in Melbourne.The Cocoon bar on the 1st floor is a great place to be in "happy hour",great prices and excellent food.The... More 

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear David H, Thank you for your time to provide feedback. It is fantastic to know that our newly refurbished bathroom has paid off. We couldn't be happier that you decided to give us a try again after your previous stay 2 years ago. Thank you for your kind words on our staff and Cocoon bar too. We look forward... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Thanks to a tip from Tripadvisor, we requested for a room with a refurbished toilet. It was really nice and very clean. Everything is in working order, save for the soap holder that sometimes slips off. But no biggie. Toilet comes with towels, soap, shampoo, conditioner, shower cap and sanitary bag. This is restocked daily. The room is a little... More 

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Natty789, Thank you for complementing our team on their helpful, patient and friendly attitude. Appreciate your time in highlighting everything that is great about us. There will be a happy " welcome back " for you when we see you next. Thank you for sharing your positive encounter it is appreciated by us all. Kind regards, Alex Mihardja Operational... More 

Tennant Creek, Australia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the third time I have stayed here and I know it wont be the last. I enjoy the location and close proximity to basically EVERYTHING in the CBD. Here are some thoughts for this trip, in which we enjoyed the lion king and a concert at Rod Laver: Pros: Convenient location, super friendly staff and easy check in,... More 

Was this review helpful? Yes 1
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear LouiseMaxiMaxwell, We love receiving positive feedback from Senior Contributor. Thank you for being positive in what we do well and for bringing to our attention what we can change. I appreciate you highlighting our team’s super-friendly service, cleanliness of the room & the quality of food. I will pass your encouragement on to them. It is helpful to know... More 

Hobart, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This hotel is in a great location, central to everything. Our bed was comfortable and our room clean. The furniture, walls and carpet were quiet dated and could really do with an update. Our room was small, but fine for a couple on a short stay. The staff were friendly and helpful.

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Kellbell1902, Thank you for letting us know what we do well and what we need to do to improve our product. We would love to welcome you back and thank you again for your providing a review. Kind regards, Alex Mihardja Operational Project Manager More 

New Lambton
Top Contributor
156 reviews 156 reviews
24 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here a year ago, and were so impressed by the location. 100m from Chinatown and within easy walking distance from a wide range of ethnic eateries of all types and budgets, and no more than 20 minutes walk from galleries, museums etc. We were upgraded to a kingsize room, with a huge bed. We didn't use the microwave... More 

Was this review helpful? Yes 1
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Gregory D, We love getting feedback from a Top Contributor. Thank you for your time to review your recent stay. I was delighted to read that you enjoyed our convenient location and the accommodation provided. Thank you also for your kind words on our team member. We hope to see you again soon. Kind regards, Alex Mihardja Operational Project... More 

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