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Mercure Welcome Melbourne

3.0 of 5
Hotel website
265 Little Bourke Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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Mercure Welcome Melbourne
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3,321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (3321)
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    (862)
  • Jun-Aug only
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    (746)
  • Dec-Feb only
    (866)
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Greater Hobart, Australia
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel many times on quick trips to Melbourne and it doesn't disappoint. It is central, clean, affordable and great for an overnight stay. The bathrooms are newly renovated (a pleasant surprise) and the rooms are large enough. Staff are friendly too, I love that it is never a hassle to order a cab or give... More 

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Belmont, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights.... it is an excellent location and very affordable. We had a king size bed with a refurbished bathroom, it was great value for money. Tea & coffee making facilities also included a pod coffee machine with milk in the fridge. The buffet breakfast was the standard fare but in saying that was very nice. It... More 

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Kerrie H, Thank you for taking the time to post a positive review on TripAdvisor. Your recommendation is greatly appreciated. I look forward to welcoming you back on your future visits. Sincerely, Alex Mihardja Operational Project Manager More 

Taree, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very central and, despite the rooms themselves being a little dated, it was a fairly comfortable stay. I chose a larger room with king size bed - comfortable! Bathroom was small but adequate. Restaurant was good. Staff were all extremely courteous and friendly. Would definitely stay again.

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear VAGirl1963, Thank you for your positive review. We look forward to seeing you again for another enjoyable stay soon. Sincerely, Alex Mihardja Operational Project Manager More 

Geelong, Australia
Level Contributor
190 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Right in the hub of the CBD. Didn't hear any noise from my room. Had a great sleep, spacious room (we booked a superior room), attentive staff, clean. Easy to walk to where we wanted to go. Our price also included breakfast, it was very well priced. They have off site self parking for $15. You need to get staff... More 

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Kazm76, Thank you for your recent patronage and your time to provide a review. I am happy to read that you enjoyed your stay with us. I am sorry to read about the incident with your parking situation, but delighted that our team member was able to assist you promptly. We look forward to your next visit. Kind regards,... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time we have stayed in this establishment. It is very well situated. Myers and David Jones are just meters away, the Swanston St tram line is just outside and it is right on the edge of Chinatown with its heaps of eateries. One block to Bourke St Mall. The staff are very friendly and helpful, checkin... More 

Was this review helpful? Yes 1
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear HendoJM, Thank you for positive review and for your loyalty. We are delighted to know that you keep returning and we hope to see you again soon. Kind regards, Alex Mihardja Operational Project Manager More 

Perth, Australia
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location in the city center. Close to shopping and Chinatown. Tram stop is at the doorstep. Concierge was very helpful. The rooms are clean and comfortable but, If you like 5 star then this would not be the place to stay, there is more upmarket accommodation in the same complex under a different name however they do share the... More 

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Karrie24, Thank you for your compliments on our location and the service promptness provided by our Concierge team, as well as your meal experience at Cocoon. YOur feedback regarding the shower recess has been passed on to our General Manager for his perusal. We look forward to your next visit. Kind regards, Alex MIhardja More 

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