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All 170 Melbourne hotels

Mercure Welcome Melbourne

3.0 of 5 Hotel   |   265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
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Mercure Welcome Melbourne
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Ranked #102 of 170 Hotels in Melbourne
A recent review
5 of 5 stars reviewed yesterday
Bob B Byron Bay, Australia
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2,945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Byron Bay, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Friendly staff,always pleasant and obliging,prepared to go the extra mile with no prompting.Rooms clean,room 4712 Mercure Welcome the T.V. wasnt very clear,only problem.Restaurant food was great.The only problem was i ordered my Staek medium rare and it was overdone,still nice though.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Auckland, New Zealand
1 review
5 of 5 stars Reviewed yesterday NEW

We weren't sure what to expect after reading some of the reviews on here, however we were absolutely thrilled with our stay at the Mercure Welcome. Every single staff member we encountered, from reception to the cleaning staff, were super friendly and went out of their way to assist us. One staff member even stopped what he was doing to... More

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Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quite a small twin room but the location for a shopping trip was great. Able to run bags back to our room throughout the day and plenty of options for eating out nearby. Small bathroom but modern fittings.

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Tripnotes_11, Thank you for your review. As a Senior Reviewer we appreciate your honest feedback. I am pleased that you enjoyed our convenient locations to some of the best Melbourne's shopping destinations, as well as abundance of dining options. WE look forward to your next return. Kind regards, Alex Mihardja, Operational Project Manager More

Sydney, Australia
1 review
1 of 5 stars Reviewed 4 days ago NEW

I have no issues with the staff or the size of the room, after all, it is a basic hotel, the issues are the noises....I stayed on level 10 and what I can only assume is a generator for air conditioning 'thuds' throughout the hotel approximately every 90 seconds which sounds like someone is stomping their feet heavily on all... More

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Nufansly, Thank you for your time to provide a review. I am very sorry to read of your experience during your recent stay with us. Unfortunately without knowing more details such as the nights of your stay, the room number, etc, it is a little hard for us to answer your question as to what was the the constant... More

Cleveland, Queensland, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was the third time I had stayed in this hotel. The hotel offers basic services with no frills. The hotel is close to ChinaTown, walking distance to the City Tram which does the tourist loop, near to the railway station, and of course, shopping district and the State Library. As there was a convention in town, I found the... More

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Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Dianne S, Thank you for writing such a detailed review and for highlighting the convenient location of our hotel. Indeed the demand for the accommodation was so high during the period of your stay with us, hence the increase of the accommodation price. We apologize for the inconvenience caused. Generally Swanston St is very safe and I am sorry... More

Adelaide, Australia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Convenient and the cheapest city motel especially for a short stay. For the money paid, and what we get, most would be happy. Stayed with five friends, all seemed to agree. I am going back to melb. soon, staying same hotel.

Was this review helpful? Yes
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Josie J, Thank you for providing a review after your recent stay with us. I am sorry to read about your experience with us. With 330 rooms in the hotel, some rooms are larger than other. In regards to the internet, I am happy to advise that we are in negotiation with new internet provider, and a faster, more... More

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Additional Information about Mercure Welcome Melbourne

Address: 265 - 281 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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