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All 171 Melbourne hotels

The Swanston Hotel, Grand Mercure

4.0 of 5 Hotel   |   195 Swanston St., Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
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The Swanston Hotel, Grand Mercure
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Ranked #71 of 171 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed October 29, 2011
mcbWaikato Waikato
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1,785 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Swanston Hotel, Grand Mercure
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A TripAdvisor Member
3 of 5 stars Reviewed November 6, 2011

Having stayed here a number of times over the years and raving about it to my friends I was very disappointed with my room this time. It was extremely noisy, in fact I could hear every single word said in the next room. Dispite a number of complaints made by me I was not moved. One night the person in... More 

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A TripAdvisor Member
5 of 5 stars Reviewed November 4, 2011

My Daughter and I found the hotel to be exactly what we were looking for as the position of this hotel was perfect for us for our shopping trip. It was location location location, with only a short walk to David Jones Myer and the Bourke street mall. Kelsey and I had dinner in the Hotel and found this to... More 

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Waikato
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 29, 2011

This Hotel has location location. If you are spending time in Melbourne on your own while your partner is tied up with business you will love it. Shop, Shop, take it back to the room and then begin again. Everything within walking distance. The Hotel is a little tired but the location makes up for it. The breakfast offered in... More 

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A TripAdvisor Member
4 of 5 stars Reviewed October 29, 2011

The only real thing that I would like to say is... PLEASE INVEST IN THE MATTRESSES that the Rydges hotels have as they envelope you when you sleep and are sooo comfortable, other than that our stay was lovely, thank you. :)

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KENTHURST
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 27, 2011

An easy walk to centrally located venues. While rooms are not large they are adequate. We did not like a great deal the breakfast venue as the seating was not really appropriate. Lounges and arm chairs with very little table and chairs to comfortably eat breakfast. During one of our morning breakfasts we found the breakfast staff person (not on... More 

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Mackenzie River,QLD
Top Contributor
91 reviews 91 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 27, 2011

My husband and I have visited Melbourne on four different vacations and this is the BEST place we have stayed in. The location can't be beaten and our room was spacious. We paid the extra for a delux room and ended up with a separate bedroom and lounge. The staff were very good too. We love this hotel.

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A TripAdvisor Member
5 of 5 stars Reviewed October 23, 2011

this hotel is a real gem to be found. the location is fantastic. it has a fantastic bar by night, and a great eatery for breakfast in the morning. the room was spacious and clean, with plenty of storage room. the only thing if i had to be critical was the shower. it was outdated and ruined the ambience of... More 

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A TripAdvisor Member
4 of 5 stars Reviewed October 18, 2011

The room is spacious, nevertheless, the interior fitting out is a little bit out. Location is very very convenience. Service from the hotel staff is quite nice. One bad experience is that the breakfast food is not clean.

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Drouin West, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed October 15, 2011

An average hotel that has the convenience of location. Rooms are clean even though they are on the slightly small size.. A welcomed bonus was the microwave in the room. Lifts seem to take for ever and remembering to insert the room card for the lift to work was annoying.

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2011

My adult daughter and I stayed here in August for four days of shopping and touring. The Hotels location was in the hub of Melbourne, very convenient to Trams which we used heavily during our stay. The room was very spacious and clean, the bathroom I felt could do with a refurb. Reception staff were very helpful. Airport transfers collect... More 

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Additional Information about The Swanston Hotel, Grand Mercure

Address: 195 Swanston St., Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor
Hotel Style:
#43 Family Hotel in Melbourne
#64 Luxury Hotel in Melbourne
#69 Business Hotel in Melbourne

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