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All 169 Melbourne hotels

The Crossley Hotel

4.0 of 5 Hotel   |   51 Little Bourke St., Melbourne, Victoria 3000, Australia
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The Crossley Hotel
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Ranked #50 of 169 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Kathy236 Western Australia
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553 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Crossley Hotel
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Western Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

All of the staff at The Crossley hotel in Melbourne were very welcoming, helpful and efficient. The room was spacious, clean and comfortable. Free WI-fi, in-house movies and TV were all available. The hotel is just a short walk to the Tram service which was really useful. Very well situated for many attractions and restaurants.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Kathy236, Thank you for taking the time to write a review on your recent stay at The Crossley Hotel. It’s great to read you enjoyed our central location, we are definitely in a fantastic spot close by to public transport and Melbourne’s lovely eateries and shopping districts. Everyone needs access to internet connection now and it is definitely a... More

Darwin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a great spot - not too expensive and on the doorstep of cafes, restaurants and shopping. Walking in any direction from this hotel brought new eating and shopping delights. I would stay here again just for the convenience of it. Not luxurious but clean and comfortable.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Juliewishes, It’s great to read you found the Hotel Centrally located for your stay. Thank you for highlighting the cleanliness and comfort of our rooms. Thank you again for taking the time to write a review and we hope to welcome you back to the Crossley Hotel in the near future. Kind Regards, Melissa Terminelli Property Manager More

Chinchilla, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The Crossley Hotel supplied all we needed (plus); lovely breakfast, free papers, interested well mannered staff, close to vg restaurants, theatres and Federation Sq. Melbourne's Red bus the way to see the city. Congratulations on your efficiency and reasonable accommodation Crossley!

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear, Docfy Thank you for your 5/5 Review. I'm pleased you enjoyed your stay at the Crossley Hotel and found everything to be great, right from the location to our service. I will certainly pass on your comments to our staff. I am also glad to hear that you enjoyed breakfast at our newly refurbished breakfast room as well. I... More

Sydney, Australia
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This location is top notch, up the "Paris" end of town. Close to the theatre, many great restaurants, multiple tram lines and a short walk to the MCG. I'd stay again just for the location! The rooms are small and a little dated but everything was very clean. Don't expect extravagance. It's just basic, clean and comfortable, which is enough... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Lizalang1, Thank you for your review. We are pleased you enjoyed the hotel's central location and found it close to transport, shopping, theaters and restaurants. The Crossley Hotel is currently undergoing a refurbishment and offers many different range of rooms. Perhaps if you do return to Melbourne and would like to stay with us again, you can book one... More

Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Crossley is ideally located at the upper end of Little Bourke Street amongst some great restaurants. The room was surprisingly big with two double beds. The hotel doesn't have all the facilities of a 5 star hotel, however, for a quick stay it's fine. I did notice however that guests can access the City Baths for $10 a day.... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Ridemtbsnow, Thank you for your review and comments regarding your recent stay. We are pleased you enjoyed the hotel's central location and glad you enjoyed the spacious room. We strive to provide comfortable stay for our guests and do apologise for any noise disruption during your stay. We look forward to welcoming you back to Crossley Hotel on your... More

Victoria
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

Great value and customer service. Very happy with my stay at the Crossley. If I have another meeting in Nicholson Street would stay at the Crossley again as it's great value for money with breakfast and car parking included.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear SingleMumHoliday, Thank you for your recent review. I'm pleased you enjoyed your stay at the Crossley Hotel right from the location to our service. We offer a range of deals and the corporate essential package you have booked certainly offer a great value for money. I look forward in welcoming you back to the Crossley Hotel on your next... More

1 review
5 of 5 stars Reviewed August 26, 2014

Nice hotel on quiet street. I had big modern room with two double size comfortable beds. Bathroom is a bit dated but clean and shower is great. Handy to Parliament house, free tram, shops and restaurants. Good value for money. Differently would stay there again

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Olga W, Thank you for your review and comments regarding your recent stay. We are glad to hear you enjoyed the Hotel's central location and found it close to transport, shopping and more. We look forward to welcoming you back to Crossley Hotel on your next visit to Melbourne. Kind Regards, Melissa Terminelli Property Manager More

Hamilton, NZ
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 26, 2014

We had stayed at the Crossley some years ago and decided to try it again. Our initial reaction was that it looked a bit tired. We thought our room not entirely clean, but having said that, after the first service we could not fault it and it stayed that way for the following four days of our stay. The location... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Colval_8, Thank you for your recent review on The Crossley Hotel. I’m pleased to read you enjoyed the central location of the hotel and the service we provide. The Crossley Hotel is currently undergoing a refurbishment and offers many different range of rooms. If you decide to stay with us again perhaps try one of our spacious superior rooms,... More

Caloundra, Australia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 25, 2014

Not the 4* as on some sites, only a 3*, not even a 3.5* Our room was small, basic and a bit 'tired'. Only room for one comfy chair, one desk chair, no suitcase stand, quite squeezy. The room was clean and the bed comfortable. Breakfast was limited to cold selections, with a ham and cheese croissant offered. Apart from... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear PMK009, Thank you for your recent review on the Crossley Hotel. It’s great to read you found the bedding comfortable and our accommodation clean . I’m sorry you found the room too small, we do offer larger styles of accommodation, if you choose to stay with us again perhaps you would like to try one of our spacious superior... More

Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 22, 2014

The Crossley is right in the middle of Chinatown, and around the corner from the theatre district and the main shopping area. The room I stayed in was well lit, although a bit basic. The hotel is currently in the process of upgrading, so this may change soon. Because of the upgrading, there is currently some construction noise during the... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear KeriBuenosAires, Thank you for your recent review on The Crossley Hotel. I’m pleased to read you enjoyed the central location of the hotel, right in the middle of Chinatown and close by to all of Melbourne’s lovely theatres. We are currently undergoing a refurbishment of some of our rooms, I do hope the noise did not cause too much... More

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Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
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