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The Crossley Hotel

#45 of 158 Hotels in Melbourne
Certificate of Excellence
51 Little Bourke St., Melbourne, Victoria 3000, Australia
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The Crossley Hotel
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668 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (668)
  • Mar-May only
    (165)
  • Jun-Aug only
    (152)
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    (162)
  • Dec-Feb only
    (189)
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London
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is conveniently located bang in the city centre by Chinatown. The staff were a bit surely and not very helpful when it came to tour info. The breakfast was ok..not substantial, just breads, cereals, yogurt, fruit, coffee etc. If you're looking for a proper hot, cooked breakfast, you're out of luck. Fortunately, it didn't matter to us. The... More 

Was this review helpful? Yes
New Orleans, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Crossley Hotel, I would definitely return to. Great location, in close vicinity to the funky vibe of Chinatown. Easy access to countless fabulous entries. Melbourne CBD is within a 10 minute walking distance. The staff are friendly and accommodating of all your needs. The free newspapers and wifi are a nice bonus. The hotel is currently being renovated, however... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Tinaboppalina, Thank you for taking the time to write a review. I'm delighted you found the accommodation clean and comfortable and the staff accommodating. Thank you for also highlighting the central location of the hotel. I'm pleased you were able to make use of the complimentary Wi-Fi and Newspapers. Thank you for recommending the hotel and I'm pleased we... More 

Queensland, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Crossley Hotel for four nights and were very impressed with the room, service and especially the location. We had a twin room which was very comfortable. Staff were friendly and knowledgeable. Best of all it is very close to Chinatown and we were able to walk everywhere. Would thoroughly recommend the Crossley Hotel. Thanks !

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Marina B, Thank you for your 5/5 review. I'm delighted to read that you had an enjoyable stay at the Crossley during your recent visit to Melbourne. I'm pleased you found the accommodation comfortable and that you found our staff helpful and friendly. I will be sure to share your comments with the team. Thank you again for sharing... More 

Sydney
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at The Crossley Hotel for a girls weekend away over the Queens' Birthday long weekend for three nights and couldn't be happier with the room. We had a room with one double and a large single bed which were both super comfy. The staff were very helpful and let us rest in the dining room with access to coffee... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Nadia G, Thank you for your recent review. I'm delighted to read that you enjoyed your recent stay at the Crossley. I'm pleased you found the accommodation comfortable and that you were able to make use of the Complimentary Coffee in our breakfast room. Thank you once again for sharing your feedback and I look forward to welcoming you... More 

Hobart, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

Was great that the twin room was 2 queen beds, my daughter and I had a great stay. The laneway is noisy in the mornings but a great location, easy walking distance to a wide choice of food venues, easy to trams and walking distance from CBD. Movie channels were a bonus.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear KatieB7000, Thank you for taking the time to write a review on the Crossley Hotel. I'm pleased to read that you enjoyed your stay and found the accommodation comfortable. It's also great to read that you enjoyed the central location of the hotel. I'm delighted you were able to make use of the complimentary Movie Channels. Thank you again... More 

Perth, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed recently with a girlfriend. Had a room each. Not our first choice of hotel, but we moved due to renovation noise at another. Loved the location as we were going to the MCG and Her Majesty's Theatre. Also a short walk to the centre of town, Lygon Street and a number of local attractions. Apart from the Saturday night... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Ingrid G, Thank you for taking the time to write a review on the Crossley Hotel. I'm pleased to read you had an enjoyable stay. Thank you for highlighting the central location of the hotel, close by to many lovely eateries and the MCG. I'm delighted to read you made use of the complimentary Wi-fi and that you found... More 

Level Contributor
272 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed 1 week ago

I got a great price to stay here and liked the location so gave it a try. Overall it was ok but it would depend on the deal and the time of year as to whether I would stay here again. The foyer looked small but swish but the nice touch of an apple basket to help yourself from. You... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I'm pleased to read you found the price competitive and you enjoyed the central location of the hotel. I appreciate you also highlighting the cleanliness of the accommodation. It's disappointing to read that you were not completely satisfied with your stay. I apologise for the issues you encountered... More 

Sydney, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel with good size rooms for business travel. Good free WiFi and very comfortable. Staff are very helpful. Easy to get to and walking distance to city meetings. There are so many restaurants literally next door and clubs and bars

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Guest, Thank you for taking the time to send in your feedback. I'm pleased to read you found the hotel conveniently located and great for the business traveller. Thank you for highlighting the free Wi-Fi. I'm delighted you found the staff helpful and obliging. I will be sure to share your comments with the team. Thank you for your... More 

corowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and 3 year old daughter stayed at this hotel on 2 night trip. We found the staff to be very helpful and friendly, nothing too much trouble. The room was spacious with a fold out couch for our daughter. Our bed was King size and very comfortable. Bathroom a little dated but clean and good hot shower with... More 

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Guest, Thank you for your 5/5 review. I'm delighted to read you enjoyed your recent stay at the hotel. Thank you for highlighting the cleanliness of our accommodation. It's great to read you made use of the Bar downstairs, I will be sure to let the bar team know you enjoyed their selection of wines and beers. Thank you... More 

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