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The Crossley Hotel

4.0 of 5 51 Little Bourke St., Melbourne, Victoria 3000, Australia
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Certificate of Excellence 2014
The Crossley Hotel
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The Crossley Hotel
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580 reviews from our community

Traveler rating
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    90
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Good value for money hotel, however our room (no 503) is very cold. Got extra blankets after our first night, and after our second night, my 17 year old daughter has developed 'flu symptoms. She has been in bed the entire day. We haven't been able to turn the air conditioning to the warm setting, and it continually blows cold... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Linda100_11, Thank you for taking the time to write a review on the Crossley Hotel. I’m pleased to read you found the Crossley Hotel value for money. My apologies in regards to the heating issues you encountered throughout your stay. I’m pleased our staff were attentive and assisted in rectifying the problem. I will be sure to pass this... More 

Adelaide
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Crossley for three nights while working in Melbourne, the location was great, perfect if you're coming to Melbourne to catch a show, there are plenty of restaurants in the area of all types. China Town very close if that's what you're into. Check in was very easy, no fuss. the room was a good size, the... More 

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Helin61, Thank you for taking the time to write a review on the Crossley Hotel. You're certainly right the Crossley Hotel is in a perfect location, close by to all of Melbourne’s lovely eateries and of course the theatre district. It’s pleasing to read you found the accommodation provided adequate for your stay and found our check in process... More 

Whangarei, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Throughout our 6 day stay, the reception staff were unfailingly pleasant and helpful. The location of this hotel is just perfect - within walking distance of CBD, with a huge range of nearby cafes, bars, theatres and hotels, plus free tram short walk away. The beds were really comfortable and we were provided decent sized towels and other bathroom consumables>... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear DJW12_12, Thank you for your 5/5 review on the Crossley Hotel. I'm pleased to read you enjoyed the central location of the hotel. It certainly is situated in a fantastic location close by to all that Melbourne has to offer. It’s great to read you enjoyed your stay and thank you for the kind words in relation to our... More 

Melbourne, Australia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A friend won a 1 night stay in a standard room but were unable to go so gave it me... Check in went well, friendly service. When we checked into our room 111 it had 2 beds - a single and a double or queen. This made the room very cramped, with the bigger bed right up against the wall.... More 

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear ljr2612, Thank you for your feedback. The Crossley Hotel has a policy to support certain charities by donating gift certificates and vouchers to be used at fund raisers. You used a voucher that was donated for such a purpose, therefore your room was totally free of charge. We do not upgrade donated rooms but do have an upgrade program... More 

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for a weekend away in a superior room. It was beautiful, clean, spacious, good views, very comfortable bed and location was excellent. Was a little expensive, but worth it, especially for the location

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Maxiepup, Thank you for your 5/5 review. I’m pleased to read you appreciated the spacious superior room for your recent stay at the Crossley Hotel. Our housekeeping team works hard to ensure all our guests have a clean and comfortable stay, so I will be sure to pass your comments on to the team. Thank you for also highlighting... More 

Broome, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great value for money. I had booked a show at the Princess Theatre and dinner at Gingerboy both long term plans. The hotel was almost next door to both. Took a free walking tour from Chinatown and found it was close walking distance to major landmarks. Amazed by the theme bars and street art in the lane ways nearby. Staff... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Robyn39, Thank you for your recent 5/5 review on the Crossley Hotel. I'm delighted you had a pleasant experience during your recent stay. I'm pleased you found the accommodation modern, clean and classy. Thank you for also mentioning the service you received by our staff, I'm happy they were able to assist you with an easy check in. I... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Crossley Hotel for a girls weekend and a night at the Theatre. Which turned into two nights at the Theatre because we got tickets to a second show as it so close to the hotel. If I go back to Melbourne again I would not hesitate to stay here. Situated between The Princess Theatre and Her... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear LeanneDownUnder, Thank you for your 5/5 review. I'm pleased to read you enjoyed your recent weekend at the Crossley. Thank you for your lovely comments regarding our accommodation and breakfast. I'm delighted our staff were helpful and were able to assist you in making your experience at the Crossley pleasant. You are certainly right the hotel is ideal for... More 

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose the Crossley mainly because I was going to a show at The Princess Theatre in the evening and it's so close - so close in fact that I could zip back during the interval for a bathroom break. My room ran parallel to a service alley so the out look wasn't very pretty and there was some street... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Diane853, Thank you for your recent 5/5 review. I'm delighted to read you enjoyed your stay. I'm pleased you found the room comfortable, clean and quiet, also glad you liked the shower. Thank you for also highlighting the location of the hotel, it certainly is central location for all of Melbourne's heritage theatres. Once thank you for your review... More 

Perth, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2014

I have decided that the top end of Little Bourke St is possibly one of the best spots to stay in. Melbourne. 10 minutes walk to Gertrude St, city centre, Queen Vic Markets and loads of attractions. Fantastic restaurants the moment you step out the door. Was only here overnight and didn't try in house food but staff were mostly... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear atashas, Thank you for your 5/5 review. You’re certainly right the Crossley hotel is located in one of the best positions in Melbourne, close by to all the key attractions including lovely eateries at our door step, major shopping districts and public transportation. Thank you for your comments regarding our comfortable quiet accommodation and the helpful service you received... More 

Newcastle, Australia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014 via mobile

Highly recommend The Crossley foy a stay in Melbourne. Very good value hotel. We stayed for the October long weekend in a self contained room which was lovely and clean had ample space and great comfy bed. The staff were always friendly and helpful with nothing a problem for them. Forget the car the location of this hotel is right... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Janice H, Thank you for your review on the Crossley Hotel. It’s pleasing to read the accommodation provided was clean, comfortable, spacious and great value for money. Thank you for your comments regarding our friendly and helpful staff I will be sure to pass on your comments to all relevant departments. The Crossley Hotel is pleased to announce we... More 

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Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
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Hotel Style:
#34 Family Hotel in Melbourne
#42 Romantic Hotel in Melbourne
#49 Luxury Hotel in Melbourne
#64 Business Hotel in Melbourne

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