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The Crossley Hotel

4.0 of 5 51 Little Bourke St., Melbourne, Victoria 3000, Australia
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Certificate of Excellence 2014
The Crossley Hotel
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The Crossley Hotel
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601 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hobart, Australia
Top Contributor
60 reviews 60 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location, close to everything on foot, restaurants, theatre, shopping, bars etc... Staff very friendly, rooms very clean, but nothing fancy. Breakfast a huge disappointment, only breads and cereals, very unhealthy!

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Prozac, Thank you for your review on the Crossley Hotel. I am pleased to read you enjoyed the great location with everything Melbourne has to offer right at your doorstep. It's disappointing to read you didn't enjoy our Continental Breakfast as we get regular positive feedback regarding this. The breakfast selection is quite extensive including a range of different... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a period of 4 nights and would easily stay there again. Room and bathroom were both very clean and serviced well.Good location to city. Buffet breakfast was good. Staff were very friendly and helpful and service was always given with a smile. I recently injured my foot and have found myself temporarily needing to use a wheelchair.... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear 3sistersaus, Thank you for taking the time to review the Crossley Hotel. I am so pleased to read that our friendly and helpful staff were able to assist you and make your time at the Crossley Hotel more comfortable. You are right it is the little things that count and I am proud that the team was able to... More 

Geelong, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are large, kitchenette, aircon and valet parking. Staff were friendly and welcoming. Value for money in Melbourne's CBD. Breakfast is simple, but very high quality, more than adequate. We'll be back

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear BaliRocket, Thank you for your 5/5 review on the Crossley Hotel. I am delighted to read that you enjoyed your stay and that you will be back again. Thank you for your kind words regarding our friendly and welcoming staff. I'll be sure to pass this on to the team. We look forward to welcoming you back on your... More 

Ulladulla, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Boutique hotel with charm. Hotel staff upgraded us to a larger suite for staying more than once. The hotel is walking distance to many restaurants and Comedy Venues. You can take the free city tram which tours around the city, about five minutes from the hotel. The Concierge are very helpful giving us recommendations and directions for many venues. The... More 

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Elsie C, Thank you for your 5/5 review on the Crossley Hotel. I am delighted to read you had a perfect stay with us. Thank you for mentioning the service you received by our staff, I'm happy they were able to assist you with a free upgrade to a larger suite and also good recommendations and directions. Thank you... More 

Sydney Nsw
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, walk to restaurants, trams, buses, entertainment. Good facilities, comfy beds, very helpful and pleasant staff, good breakfast.. Would definitely stay here again. Free Wi-Fi was a bonus.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear JaniceK513, Thank you for your positive review. I am pleased to read you enjoyed your stay and the Crossley hotel ticked all your boxes. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards, Melissa Terminelli Property Manager More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Small clean rooms older style. Fantastic friendly obliging staff even allowing us a 12 noon checkout . Situated within walking distance to the shopping hub of Melbourne with trams readily available and copious restaurants,(especially in Chinatown) theatre, museum and markets. Would highly recommend a stay here.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear lizmiller, Thank you for your review on the Crossley Hotel. I am pleased that you found our staff fantastic, friendly and accommodating for your stay. I will be sure to pass on your kind comments to the team. Thank you again for taking the time to review the Crossley Hotel. We look forward to welcoming you back in the... More 

Holyport, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Small boutique hotel at the top end of town, clean comfortable rooms..love the king size bed with plenty pillows. . Bathroom functional could do with updating a little, but clean with all the extras..plenty of towels. .easy walk to great choice of bars, restaurants and theatre, tramways 2 minutes away. .nice quiet location...perfect for visiting Melbourne

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear MichelleHolyport, Thank you for taking the time to review the Crossley Hotel. I am delighted you found our hotel nice and quiet for your stay. You are right we certainly are in a great location close to everything Melbourne has to offer. We look forward to welcoming you back to the Crossley Hotel on your next visit to Melbourne.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Good little Hotel. Room was clean and tidy, bed was comfortable and pillows were amazing.. Great friendly staff, facilities and amenities could do with an upgrade though.. Will defiantly stay again ;)

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Carly A, Thank you for your review on the Crossley Hotel. I am pleased to read you enjoyed your recent stay with us. I will be sure to pass on your kind comments to the team. I appreciate your feedback in regards to the amenities, however we do get regular reviews on how nice they are. Thank you again... More 

sydney
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights - we are most happy with everything. Service great. Rooms clean and well equipped. Nice big tv (40-50 inch), comfortable bed, bathroom a bit dated but still clean and functional. Great location at the top of Chinatown -Surrounded by places to eat and things to do. Easily accessed by trams and trains. Really good breakfast... More 

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear fatdouglas, Thank you for your 5/5 review on the Crossley Hotel. It’s always pleasing to read such positive reviews, highlighting all of the hotels facilities and also our lovely staff. I am delighted you enjoyed our top location, central to many delicious restaurants and public transportation. Thank you again for taking the time to share your feedback and I... More 

Melbourne
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Chose the Crossley due it's location for a New Years Eve function. Cannot fault the location, although they have no on site parking. Suggest if you are driving there, find a cheaper parking option nearby or use public transport - close to station and tram stops. Staff were very friendly. Our room did not have a view to speak of,... More 

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear MiniMelb, Thank you for taking the time to post your review on the Crossley Hotel. I am glad you enjoyed the location of the hotel and also found our staff to be very friendly. Unfortunately Crossley Hotel does not have on site parking, however we do offer valet parking at a rate of $30 per night. Next time you... More 

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Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
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Hotel Style:
#37 Family Hotel in Melbourne
#41 Romantic Hotel in Melbourne
#46 Luxury Hotel in Melbourne
#52 Business Hotel in Melbourne

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