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The Crossley Hotel

#41 of 169 Hotels in Melbourne
Certificate of Excellence
51 Little Bourke St., Melbourne, Victoria 3000, Australia
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Best prices for: 1 room 1 guest
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The Crossley Hotel
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649 Reviews from our TripAdvisor Community

Traveler rating
    204
    307
    98
    29
    11
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123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Gold Coast, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I have travelled down from Queensland and stayed at the Crossley a few times now and will definitely keep going back there. Accommodation is always clean, Service from staff is great, Breakfast is good and it is an excellent location.

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Glenn P, Thank you for your 5/5 review on the Crossley Hotel. I am delighted to read you have stayed with us a few times and will be returning on your next visit to Melbourne. Thank you for highlighting our excellent location and the great service our staff provided. I will be sure to pass on your kind comments... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked this hotel for a quick trip to Melbourne. The hotel is on Little Bourke Street (which is a very small laneway), but is close to Spring St/Bourke St tram stop and Parliament House Metro Station (both are within 2 minutes walk). The room is just smaller than the average, but the price was decent enough. You have everything you... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear DFSA, Thank you for taking the time to review the Crossley Hotel. I am delighted to read you enjoyed your recent stay with us. Thank you for highlighting the great location of the hotel and the various ways of transport from Tullamarine Airport. Thank you once again for providing such great feedback, we look forward to welcoming you back... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had 3 nights stay on weekend in there and the service was awesome and staff are very friendly. The location is at the heart of China Town which is few minutes away from city centre. The Hotel is surrounded with many restaurants and wine bars which makes it more suitable if you just want to have a quick eat... More 

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear jomtaba, Thank you for your 5/5 review on the Crossley Hotel. I am happy to read you enjoyed the hotels great location in the heart of China Town and also made use of all the wonderful restaurants and wine bars surrounding the hotel. We look forward to welcoming you back to the Crossley Hotel in the near future. Kind... More 

Perth, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great little hotel - close to theaters, eateries, points of interest, tram. Stayed in a double room, very roomy bathroom a little dated but very clean. Friendly staff.Breakfast room was great even had Gluten free bread for me!!

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Laurel, Thank you for your review on the Crossley Hotel. I am delighted to read you enjoyed the Crossley Hotels great location, close to everything Melbourne has to offer. I am also happy to read that we were able to cater for your dietary requirements. We look forward to welcoming you back on your next visit to Melbourne. Kind... More 

Toowoomba, Australia
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Really slept well here and would stay again. We had a KS bed and a kitchenette (toaster, mircrowave, kettle, cutlery etc). For a few days in Melbourne it's a comfortable set-up and perfect location. Also found the included continental breakfast a pleasant surprise; it had nice cheese & even some hardboiled eggs so more than just cereal & toast.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Jacqui_bee, Thank you for your 5/5 review on the Crossley Hotel. I am pleased to read you enjoyed your recent stay with us. Thank you for highlighting our extensive continental breakfast and comfortable rooms. I am happy that the hotel met all your needs. We look forward to welcoming you back to the Crossley Hotel in the near future.... More 

Perth
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, top end of chinetown. Stayed here for 4 night and the rooms were clean and a good size. Check in was easy and the staff were friendly. I will defeatly return to this hotel next time in melbs.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Centurion_11, Thank you for taking the time to review the Crossley Hotel. I am delighted to read that you will stay with us again when you next visit Melbourne. Thank you for highlighting our friendly staff and clean, spacious rooms. We look forward to welcoming you back to the Crossley Hotel. Kind Regards, Melissa Terminelli Property Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Central hotel good for a one night stay! I would not pay more than a special price as rooms just average. Language an issue pleasant staff but no communication just card and head to your room, still has the old shower curtain routine

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Dedesmash, Thank you for taking the time to review the Crossley Hotel. I am pleased to read that you liked the hotel's central location. We have a multicultural team who speak several languages and we are always happy to clarify anything that may not seem clear. Thank you again for your review. Regards, Melissa Terminelli Property Manager More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable room, reception staff friendly . Recommend it to others for a city centre stay . Close to everything . Shower took a bit if adjustment to get hot water for first use, but ok after that

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Corinne B, Thank you for taking the time to review the Crossley Hotel. I am pleased to read that you enjoyed our very clean and comfortable rooms, I will be sure to pass on this positive feedback to our housekeeping department. I'm also delighted to read that you found our staff friendly and that you will recommend the hotel... More 

New South Wales
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel in Little Bourke Street, close to restaurants and theatres, rooms are a good size, clean and modern, staff were great and very helpful, will be staying there again on our next trip to Melbourne

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Radar5, Thank you for your 5/5 review on the Crossley Hotel. I am delighted you enjoyed your recent stay with us. Thank you for highlighting our great location, clean and modern rooms and helpful staff. I will be sure to pass on your kind comments to the team. We look forward to welcoming you back to the Crossley Hotel... More 

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