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The Crossley Hotel

4.0 of 5 51 Little Bourke St., Melbourne, Victoria 3000, Australia
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Certificate of Excellence 2014
The Crossley Hotel
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The Crossley Hotel
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574 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Broome, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Great value for money. I had booked a show at the Princess Theatre and dinner at Gingerboy both long term plans. The hotel was almost next door to both. Took a free walking tour from Chinatown and found it was close walking distance to major landmarks. Amazed by the theme bars and street art in the lane ways nearby. Staff... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Robyn39, Thank you for your recent 5/5 review on the Crossley Hotel. I'm delighted you had a pleasant experience during your recent stay. I'm pleased you found the accommodation modern, clean and classy. Thank you for also mentioning the service you received by our staff, I'm happy they were able to assist you with an easy check in. I... More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Crossley Hotel for a girls weekend and a night at the Theatre. Which turned into two nights at the Theatre because we got tickets to a second show as it so close to the hotel. If I go back to Melbourne again I would not hesitate to stay here. Situated between The Princess Theatre and Her... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear LeanneDownUnder, Thank you for your 5/5 review. I'm pleased to read you enjoyed your recent weekend at the Crossley. Thank you for your lovely comments regarding our accommodation and breakfast. I'm delighted our staff were helpful and were able to assist you in making your experience at the Crossley pleasant. You are certainly right the hotel is ideal for... More

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose the Crossley mainly because I was going to a show at The Princess Theatre in the evening and it's so close - so close in fact that I could zip back during the interval for a bathroom break. My room ran parallel to a service alley so the out look wasn't very pretty and there was some street... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Diane853, Thank you for your recent 5/5 review. I'm delighted to read you enjoyed your stay. I'm pleased you found the room comfortable, clean and quiet, also glad you liked the shower. Thank you for also highlighting the location of the hotel, it certainly is central location for all of Melbourne's heritage theatres. Once thank you for your review... More

Perth, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have decided that the top end of Little Bourke St is possibly one of the best spots to stay in. Melbourne. 10 minutes walk to Gertrude St, city centre, Queen Vic Markets and loads of attractions. Fantastic restaurants the moment you step out the door. Was only here overnight and didn't try in house food but staff were mostly... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear atashas, Thank you for your 5/5 review. You’re certainly right the Crossley hotel is located in one of the best positions in Melbourne, close by to all the key attractions including lovely eateries at our door step, major shopping districts and public transportation. Thank you for your comments regarding our comfortable quiet accommodation and the helpful service you received... More

Newcastle, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Highly recommend The Crossley foy a stay in Melbourne. Very good value hotel. We stayed for the October long weekend in a self contained room which was lovely and clean had ample space and great comfy bed. The staff were always friendly and helpful with nothing a problem for them. Forget the car the location of this hotel is right... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Janice H, Thank you for your review on the Crossley Hotel. It’s pleasing to read the accommodation provided was clean, comfortable, spacious and great value for money. Thank you for your comments regarding our friendly and helpful staff I will be sure to pass on your comments to all relevant departments. The Crossley Hotel is pleased to announce we... More

Swindon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Strange setup breakfast wise where you have to go next door which almost seems like a different company. Basic breakfast too, which was a low standard and disorganised. I'd recommend having it in the centre as there are plenty of excellent options. It maybe better now as they were going through a refurbishment at the time and that was made... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear 69Fonzy, Thank you for your review on the Crossley Hotel and your comments regarding the accommodation provided. Since your stay last March, the Crossley Hotel has undergone a refurbishment in it's breakfast room which is now located next to the reception area, where we offer an extensive continental buffet breakfast 7 days a week. I hope to welcome you... More

Howard, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location. Very good customer service. Lovely big room overlooking little burke Street. Gave us an early check in as we had just arrived early morning from Singapore. Room has a bath which was a luxury to relax tired bones. Definitely stay here again

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Tripper4908, Thank you for your 5/5 review on the Crossley Hotel. I’m pleased to read we were able to assist with an early check in for your stay. Thank you for your comments regarding our perfect location, great customer service and our spacious accommodation. It’s fantastic to read you will definitely stay again and we look forward to welcoming... More

Wollongong, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

ALL staff were extremely helpful & professional. Location is fantastic - not too loud at night, central to Chinatown, trams, shops & cafes. Rooms were clean, comfortable & well presented. There were five of us staying in the 2 bedroom penthouse (2 bathrooms + an extra toilet on the lower floor) for 2 nights for a girls weekend away. Our... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Anne H, Thank you for your 5/5 review on the Crossley Hotel. It’s great to read you had an enjoyable stay in our comfortable, clean and well-presented 2 bedroom apartment. Thank you for your comments regarding our helpful and professional staff. The team at Crossley Hotel work hard to ensure 100% guest satisfaction for all our guests, therefore it’s... More

Hong Kong, China
Contributor
13 reviews 13 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Crossley Hotel is in a fantastic location in Melbourne, especially if you are a theatre goer as it is very close to the major theatres. It is in China town, close to trams, and walking distance to the major shops. There are many, many eating places close by. The check-in is quick and smooth, be aware they ask for... More

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear WannabeHermit, Thank you for your 5/5 review on the Crossley Hotel and for highlighting all of the hotel’s great facilities and amenities. The Crossley Hotel is in a fantastic location close by to all of Melbourne’s lovely eateries, transportation and of course all the theatres in such close proximity. The housekeeping and reception teams work hard to ensure all... More

Wellington, New Zealand
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Second time I have stayed here and won't be the last. Great location, good sized rooms, friendly staff, free wifi. Close to restaurants/theatres/shopping - can't go wrong really. No restaurant on site (they do supply breakfast) - but no need with all the fab spots around.

Was this review helpful? Yes
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Amr100, Thank you for taking the time to write a review on the Crossley Hotel. We certainly love hearing from our return guests. Thank you for your great comments regarding our great location, free WI-FI, friendly staff and our great accommodation. The Crossley Hotel has recently opened its restaurant. THE EAST END DEN is open 6 days a week... More

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Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
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