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All 171 Melbourne hotels

The Crossley Hotel

4.0 of 5 Hotel   |   51 Little Bourke St., Melbourne, Victoria 3000, Australia
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The Crossley Hotel
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82%
Ranked #51 of 171 hotels in Melbourne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bugmill2000 Bugmill2000
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530 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Bugmill2000
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel obviously is in an excellent location and given the price I could not give it less than 5 out of 5 in every catagory. I might add the beds were quite comfy which is always important to me when I stay in a hotel. Largo rooms as well.

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Newcastle, Australia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a lovely 5 night stay at the crossley in August. It's not flash but the rooms were larger than other hotels. It was cleaned lovely everyday and the staff were helpful. I had to leave a $100 mini bar deposit which was expected. The breakfast is $12 if u book the night before and $17 if you just get... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear hie85, We are so pleased to read you had a lovely 5 night stay with us and that you will definitely return again to the Crossley Hotel. Thank you for your comments regarding our spacious clean rooms, great location and our friendly staff. In regards to the breakfast offer, we encourage our guests to pre-purchase breakfast at check-in to... More

Bangkok, Bangkok, Thailand
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our experiences with The Crossley hotel, Melbourne was very good, hotel location is so convenience to tour around the city. There are so many restaurants around , just a walking distance to many tourist spots in the city. Hotel staffs are friendly and provide good information, room and facilities are good.

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Sura S, Thank you for taking the time to write a review on the Crossley Hotel. We are thrilled to read The Crossley Hotel itself was an ideal location for your stay in Melbourne, being so close to all the city has to offer. Thank you for your comments regarding our room facilities and highlighting our friendly and helpful... More

Palmerston North, New Zealand
2 reviews
3 of 5 stars Reviewed 1 week ago

We had a very pleasant 5 night stay. Room was a good size and was serviced each day. The water pressure and the temperature in the shower was great but having the shower over the bath getting in and out was a problem as the bath was slippery. A handle on the wall to hold on to would have made... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Kath L, Thank you for taking the time to write a review. It’s great to read you had a pleasant 5 night stay at the Crossley Hotel. I appreciate your comments about the shower over the bath, on your next visit please let our team know, as we do have separate shower options as well. As part of our... More

Perth, Australia
Top Contributor
78 reviews 78 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a standard twin room and on check in we were upgraded to a refurbished superior room. We actually arrived 4 hours before the official check in time and our room was ready! Everyone at the front desk are super friendly and helpful. Our room was cleaned everyday. Love this hotel especially the free wifi too. Thanks Sherri and... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear westraveler, Thank you for your 5/5 Review. I'm pleased to read you had an enjoyable stay with us. I'm delighted our staff were able to assist you with an early check in and made you feel warm and welcome. I will be sure to share your lovely comments with Sherri and the team. Thanks again for your review and... More

Top Contributor
65 reviews 65 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Can't fault the location of this hotel, walking distance to the heart of Melbourne CBD and beside the tram stop if you wish to venture further. The room was quite small but had everything we needed and was clean. It was a great price although with that comes the lack of facilities pool, bar etc but for tourists who just... More

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Anniethompson, Thank you for your recent review. I'm delighted to read that you enjoyed your stay with us while visiting Melbourne. Thank you for highlighting the central location of the hotel, you are right, it certainly is nearby to trams and walking distance to many of Melbourne's known attractions. Although we do not have a gym facility we have... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Crossley on 26th and 27th July room 413. We were over to see Les Miserables and visit the State library for the exhibition of Victor Hugo's work. The hotel was perfect great room really comfortable large beds spotless clean. Lovely bathroom with the best white fluffy towels. So close to the theatre All the staff that... More

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Dottieau, Thank you for your 5/5 review on The Crossley Hotel. I am so pleased to read that your experience with us was, as you described “Perfect” and that you appreciated the level of detail our team proudly delivered. I will be sure to pass on your kind words to all relevant departments. We look forward to welcoming you... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stayed at Crossley on 12th July for a performance of Les Miserables and the location was fantastic. Less than 1 block walk to theatre which was greatly appreciated on a cold Melbourne night. We stayed in Room 604 & was comfortable and suited our needs. We ate before the Show at the Little Malaysia Restaurant just up the road... More

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear aussieports74, Thank you for your 5/5 review. It’s great to read the location of the Crossley Hotel was ideal for your stay with us, being so close to the theatre and fantastic eateries Melbourne has to offer. Thank you for your comments in regards to our comfortable rooms, I’m pleased we were able to suit your needs. We look... More

Perth, Australia
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2014

We were in Melbourne for a performance of Les Miserables at Her Majestys Theatre. The hotel is virtually over the road from the theatre, around the corner from Grossi Florentino (who do pre-theatre two course set dinner menus) and at the top end of China Town (so close to dozens of Chinese Restaurants), all of which meant The Crossley provided... More

Was this review helpful? Yes 2
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear MartineD, Thank you for your recent review on The Crossley Hotel. It’s fantastic the location of the hotel was everything you needed for your stay with us. Thank you for your observations regarding our efficient and attentive staff, I’m pleased that they were able to provide what you needed to make for a comfortable stay, I will be sure... More

Perth, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014

The Crosseley was very convenient to Her Majesty Theater and lots of restaurants. Very friendly helpfull staff. Room was modern, clean and very comfy bed.Easy walking distance to the main shopping areas. Would stay here again when in Melbourne.

Was this review helpful? Yes 2
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear SueG G, Thank you for taking the time to write a review on the Crossley Hotel. The location of the hotel is one of the greatest highlights of our hotel. As mentioned its close by to Melbourne’s theatre district, lovely eateries and of course the main shopping outlets. Thank you for your comments regarding our friendly, helpful staff and... More

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Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crossley Hotel 4*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#36 Family Hotel in Melbourne #45 Romantic Hotel in Melbourne #47 Luxury Hotel in Melbourne #57 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Contemporary, boutique style accommodation ranging from Standard rooms to Executive Suites with kitchenette and microwave. Located in the heart of the entertainment precinct of Melbourne, the hotel is synonymous with comfort and convenience whether for business or pleasure. ... more   less 
Number of rooms
88

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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