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The Crossley Hotel

4.0 of 5 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Crossley Hotel
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The Crossley Hotel
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610 reviews from our community

Traveler rating
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    90
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Rooms well-kept and reasonable clean , the only complain is about breakfast room which is too tight for the hotel capacity . The location is quite convenient, with major attractions within walking distance. Front desk staff quite helpful .

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Perth
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay for the second time. Each time has been a nice experience. Rooms are very clean and neat. Staff very helpful. This hotel is located at the Parliment end of Lt Bourke and is also located close to Chinatown. Walk into the malls is a short walk. I love the location as well as a small hotel... More 

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Castlereagh
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our overall experience was great. Staff Check in was great and seamless very helpful. Steve and Eva was great and helpful. However this was undone by the service we received on check out. Unfortunately Steve or Eva was not on duty at the time we check out and the lady that served us was dismissive and tried to charge us... More 

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Julius, Thank you for taking the time to review the Crossley Hotel. I am delighted to read you had a great stay with us. I will be sure to pass on your kind comments to the team. My apologies for the miscommunication you received on your check out. I will be sure to follow up on this. We hope... More 

Newcastle, New South Wales, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow, the staff at this hotel go above and beyond, they are so helpful and friendly! I recently stayed at this hotel with my father and my 6 month old baby for one night. As our flight was an early morning flight we were at the hotel at 10am for check in. The man at the front desk was so... More 

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Stacey, Thank you for your 5/5 review on the Crossley Hotel. It is so rewarding to read such a wonderful, positive review such as yours. I am so pleased that our great staff were able to go above and beyond for your recent stay. It is always our aim to make sure all our guests have an enjoyable stay... More 

Berkshire
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights here whilst visiting friends. It is close to China Town and the central area is within walking distance. There are are tram stops at the end of the road. Our room was excellent and the breakfast was superb, better than some I've had in much pricier hotels.. If you need a hotel in the centre of... More 

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Kleinrider, Thank you for your 5/5 review on the Crossley Hotel. I'm delighted to read you enjoyed the central location of the hotel, it certainly is close to all that Melbourne has to offer. It is also great to read you enjoyed our extensive Continental buffet breakfast and found it better than some you have had at other hotels.... More 

Abersoch, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Crossley is a medium size hotel in downtown Melbourne, close to Chinatown. Very friendly and helpful reception staff, in spite of being in the city centre we were not disturbed by noise. Good sized comfortable room, good standard breakfast, all at a very reasonable price. Even better was that our hire car depot was literally a couple of minutes... More 

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Clive, Thank you for your 5/5 review on the Crossley Hotel. It is always pleasing to read such positive reviews, highlighting all of the hotels facilities and also our friendly, helpful staff. I will be sure to pass on your kind comments to the team. I am also delighted to read you made use of our free, strong Wi-Fi.... More 

Burlington, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are clean and comfortable. The staff is AMAZING! It is a great location, close to everything you need. Breakfast is WAY beyond what I am used to from hotels. There is a cute bar downstairs, but the crowd is young.

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Melissa T, Manager at The Crossley Hotel, responded to this review

Dear TKroes, Thank you for your 5/5 review. I am delighted to read you enjoyed your recent stay at the Crossley Hotel. Thank you for highlighting our amazing staff and great location. I am pleased to read our buffet breakfast exceeded your expectations. We look forward to welcoming you back to the Crossley Hotel on your next visit to Melbourne.... More 

Hobart, Australia
Top Contributor
60 reviews 60 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location, close to everything on foot, restaurants, theatre, shopping, bars etc... Staff very friendly, rooms very clean, but nothing fancy. Breakfast a huge disappointment, only breads and cereals, very unhealthy!

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear Prozac, Thank you for your review on the Crossley Hotel. I am pleased to read you enjoyed the great location with everything Melbourne has to offer right at your doorstep. It's disappointing to read you didn't enjoy our Continental Breakfast as we get regular positive feedback regarding this. The breakfast selection is quite extensive including a range of different... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed for a period of 4 nights and would easily stay there again. Room and bathroom were both very clean and serviced well.Good location to city. Buffet breakfast was good. Staff were very friendly and helpful and service was always given with a smile. I recently injured my foot and have found myself temporarily needing to use a wheelchair.... More 

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear 3sistersaus, Thank you for taking the time to review the Crossley Hotel. I am so pleased to read that our friendly and helpful staff were able to assist you and make your time at the Crossley Hotel more comfortable. You are right it is the little things that count and I am proud that the team was able to... More 

Geelong, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 23, 2015

The rooms are large, kitchenette, aircon and valet parking. Staff were friendly and welcoming. Value for money in Melbourne's CBD. Breakfast is simple, but very high quality, more than adequate. We'll be back

Was this review helpful? Yes 1
Melissa T, Manager at The Crossley Hotel, responded to this review

Dear BaliRocket, Thank you for your 5/5 review on the Crossley Hotel. I am delighted to read that you enjoyed your stay and that you will be back again. Thank you for your kind words regarding our friendly and welcoming staff. I'll be sure to pass this on to the team. We look forward to welcoming you back on your... More 

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Additional Information about The Crossley Hotel

Address: 51 Little Bourke St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Crossley Hotel 4*
Number of rooms: 88
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Hotel Style:
#37 Family Hotel in Melbourne
#38 Romantic Hotel in Melbourne
#41 Luxury Hotel in Melbourne
#56 Business Hotel in Melbourne

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