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Melbourne Marriott Hotel

#12 of 172 Hotels in Melbourne
Certificate of Excellence
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Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
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Melbourne Marriott Hotel
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Melbourne Marriott Hotel
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Melbourne Marriott Hotel
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877 reviews from our community

Traveler rating
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    304
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

After a long flight staggered to learn that restaurant last orders was at 9.30pm. Irritable rudeness and unprofessional behaviour followed but I soon calmed down as the receptionist dealt with the matter calmly and and found a very satisfactory solution, the very good service continued throughout the stay. Well trained staff, credit to Marriott.

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Leopold
Top Contributor
75 reviews 75 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed yesterday NEW

We upgraded as we always do to the club level. We were extremely disappointed with their club room during the day but they made up for it during the evening- we an abundant of food & drinks including spirits. The other downfall of the club lounge is how small it is & while we were early- others where not &... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Over all an excellent hotel, some staff need training but this would not be uncommon these days with the high level casual labour. On check out, the service was 5 star with the receptionist addressing all my concerns, including adjusting my bill to reflect the gap in service.

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Biassono, Lombardia, Italy
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are going in Melbourne, Marriott has to be your hotel. A bit expensive but the value you get it's great. Nice people, nice atmosphere. Great food and room very big and quite. I would like to mention Fabrizio that help me and, why not, to spend some words in Italian. Nice car park valet. Great great.

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is one of my favourite in Melbourne. That good that I return to it every year now with my husband for our anniversary. The staff are very professional, kind, considerate and helpful. The rooms are clean and comfortable with great water pressure. We love the location as it's not far from the city and seconds away from China... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Lauren S, I was delighted to read your review! I'm so pleased that you enjoy your visits and return every year to celebrate your anniversary. We look forward to welcoming you back again. Regards, George Varughese General Manager Melbourne Marriott Hotel More 

Geelong, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Decided to have a weekend break in Melbourne and was so happy with our choice of hotel. Arrived early to leave luggage and was surprised that we were able to access our room , it was only 12md ... Winner ! The room was spacious, very clean and the bed was super comfy Service is why this hotel is so... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Jennifer V, Thank you so much for your TripAdvisor review. I was so pleased you enjoyed your weekend getaway and had a relaxing time here with us. Your appreciation will be passed on to our team. They do try very hard and it's great for them to know their efforts are being appreciated. Look forward to welcoming you back... More 

Canberra
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here over the Easter weekend and loved every moment of it, even being greeted with champagne on arrival. The service, cleanliness, comfy beds and everything about this hotel made it perfect. A big shout out to Bank, one of the best waiters/room service people I have ever met. Staff at other hotels could learn a lot from him!

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Dash T, What a great review of our hotel - and terrific feedback for Bank in Food & Beverage. Bank hasn't been with the hotel for very long and has fitted in well. He will be thrilled to receive your praise. Thank you for taking the time to respond. With kindest regards, George Varughese General Manager Melbourne Marriott Hotel More 

Narre Warren, Australia
1 review
5 of 5 stars Reviewed 1 week ago

From the moment I booked this hotel I couldn't wait to get there and from the moment we walked in the staff made us feel special. JC the Concierge and Thomas on Reception were just great, whilst checking in we received complimentary sparkling wine. They made sure nothing went unattended and upon hearing why we were in the city for... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear 42Kate42, I was thrilled to read your review! I'm so pleased that JC and Thomas extended a warm welcome - which was the beginning of an enjoyable stay. We hope to have the opportunity to welcome you back when you need another "getaway". Warmest wishes, George Varughese General Manager Melbourne Marriott Hotel More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed in number of Motels but nothing compared to the Marriott for our level of accommodation of the Marriott or the genuine service afforded us from there staff. Wouldn't hesitate to stay again at the Marriott and recommend to anyone staying in Melbourne.

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Ronald S, Great to hear you enjoyed your stay and I hope you liked the show as well! Hope to have you back again. With kindest regards, George Varughese General Manager Melbourne Marriott HOtel More 

Top Contributor
68 reviews 68 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a few days. The hotel was very busy and there was a problem at check in but it was dealt with promptly & efficiently . The staff were all very helpful & friendly - especially Daniel Martin & the team on the concierge desk. The breakfast buffet gave a great choice and the cooked breakfast was excellent... More 

Was this review helpful? Yes 1
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Dinerlady, Please accept our apologies for the problem at check-in - but I was pleased it was dealt with with well. Your appreciation will be passed on to our team, especially Daniel and the Concierge crew. It's great motivation for them to know their efforts are being appreciated. I was pleased you enjoyed our restaurant and look forward to... More 

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