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Melbourne Marriott Hotel

#18 of 158 Hotels in Melbourne
Certificate of Excellence
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Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
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Melbourne Marriott Hotel
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950 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have been coming to this hotel for about six years now, commuting from Holland several times a year. I always insist on staying here. The chief reasons: the comfortable, quiet and well equipped rooms but most of all the truly outstanding staff - everyone from the receptionists to the restaurant staff to the cleaners is unfailingly helpful, warm, attentive... More 

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Saint Louis, Missouri
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I recently stayed at the Melbourne Marriott. We can't say enough for the friendliness of the staff. Everyone was amazingly helpful. We always found a hand written note with a few candies in our room from someone we had spoken to earlier in the day. The concierge lounge was one of the most complete of any of... More 

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Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I went to the Marriott Hotel on Friday 24th July 2015 to attend their Illusion show, called Impossible Occurrences with a client who is in a wheelchair. We had dinner before the show in their restaurant and the service was impeccable. All staff that dealt with us were friendly, professional and treated us both with respect and dignity. Even the... More 

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Turin, Italy
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel lots for business and use JW all the time and this one is top of the list. My first encounter with the front desk staff was nothing short of amazing. It has great service, ideal location, excellent value. The entire staff are amazing. Rooms are comfortable and roomy. Breakfast is just yummy.The Executive Club located on the 9... More 

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Melbourne, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Wonderful experience at the Marriott Melbourne Sat 25th July. I was blown away with the level of service staff displayed towards us. Glass of sparkling upon arrival upgrade at a small fee nothing was a problem. Room was lovely great size and super clean. It has been a long time since I have received this level of service from even... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear 1sparkle, Thank you for your review following your visit last weekend. Great to hear that you enjoyed your time here with us and your feedback will be shared with the team to continue to inspire them to deliver exceptional customer service. We look forward to welcoming you back to the Melbourne Marriott again. Kindest regards, George Varughese General Manager More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked 3 rooms through a hotel booking site that i have used plenty of times We booked 3 rooms 2 beds in each as we were six guys When we went to check in the first room was a junior suite 1 bed when i went back to reception were told oh ok we will put in a roll away... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Gerry D, Thank you sincerely for your feedback following your recent visit with us. I was very concerned to hear of your disappointments. We certainly welcome bookings through third party channels, and whilst bedding requirements are not guaranteed, we try our best to accommodate all requests as we want to ensure our guests are comfortable and happy. Please accept... More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic marble floors and walls. A beautiful structure. A devine restraunt, bar and hotel. Very well presented staff, clean amd very welcoming. The food and room service is great to. Not to mention thr bar is a lovely place to visit aswell. Room and very lucious and beautiful. A great place to stay

Was this review helpful? Yes
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Beth H, I was thrilled to read your review ........ and delighted that you enjoyed your Melbourne Marriott experience. Kindest regards, George Varughese General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I held our wedding reception in the Yarra Suite in the Marriott Melbourne. We stayed for two nights and many of our friends and family stayed on the night of the wedding as well. The rooms were immaculate and included many high class finishing touches. We felt like all staff were at our service for whatever and... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Kassie W, Congratulations on your recent wedding! I was delighted that all went well and will pass on your appreciation to our team - especially Louis, Evan, Emily and Fiona. I was so pleased we helped make your special day just that little extra special! Best wishes for your future together. Warmest wishes, George Varughese General Manager More 

Sydney
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall a good quality hotel - friendly and capable employees, efficient check in/out procedures, well maintained and clean surroundings and rooms. Only complaint was that my room (212) had no external window, instead the window overlooked the indoor swimming pool - which didn't give me the feeling of privacy unless my blinds were closed and it meant that my room... More 

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MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear NZMade, Thank you for sharing your feedback. I was very sorry to hear that you were unhappy with your room allocation and do wish you had let us know whilst you were here and you could have been moved. Half of the hotel rooms face Exhibiton Street with the remainder facing away from the street. A number of our... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Melbourne Marriott Hotel for 3 nights (5 nights for my husband) in July 2015. We had myself, my husband and our 2 children in the room. Positives: The location of this Hotel is very good. We like to stay at this end of the city when we visit Melbourne. This was our first stay at the... More 

Was this review helpful? Yes 2
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review

Dear Megan F, Greetings from the Melbourne Marriott. Thank you for taking the time to review our hotel following your first visit with us. I was upset to hear that you were unhappy with the location of your room in the hotel and do wish you had mentioned this as you could have been allocated a different room - particularly... More 

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