Stayed a Saturday and Sunday night, how helpful was the girl on the front desk, she gave us the best directions to everything and map, told us all about the city circle tram. Club floor staff were also exceptional, very efficient and helpful. Kept the lounge sparkling. Great spot in Melbourne to walk to lots of attractions and the weather... More

Staff are the best I have experienced in Melbourne. The rooms are really spacious and comfortable and modern. We had executive lounge access, which is value for money. Open bar and help yourself to cheeses And bits and pieces. However the lounge itself feels like they have just taken two guest rooms and tunrned it into their club lounge. Still... More

The location is the best part of this hotel. It's an easy walk to most areas. Our room was located on the executive level. It was comfortable and a decent size for a city hotel. However, the room looked out directly on the adjacent building, which gave the room a "cave like" feeling. The room amenities were the usual ones,... More

Staff really make this place a great choice. They are professional, friendly and very helpful. From front desk to Concierge to the team at the Exec Lounge - all were #1 and made my stay a great one! The hotel itself is in a great location right in the middle of the city. Rooms are comfortable with good sized bathrooms... More

I had booked their special package (without b/f; l standard rm) online for 5nites in Feb for hubby & me. We were greeted very well upon arrival & things looked good; then the desk clerk tried to up- sell when we enquired about including b/f. He offered us an Executive Package (for an extra $x amt; but not less than... More

The hotel is located at the edge of Melbourne CBD. We arrived rather early in the morning, and thankful that there were vacant rooms available. Front desk staff were friendly & efficient. Our entry-level ‘Guest Room’ is rather large compared to most big city hotels I have stayed. There is no view looking at the wall of a building across... More

My husband and I and an adult daughter stayed for four nights mid April and thoroughly enjoyed our stay.Room was spotlessly cleaned and beautiful linen and great Tv and comfy beds.I would like to especially say the welcome on arrival was exceptional and all staff friendly.I particular we found a porter Jovan very nice.we have stayed in many four star... More

Let's start with the service, because we have read reviews from a few years ago that suggested this hotel was struggling with their service quality. Our experience suggests that Marriott has read those same reviews and taken decisive action to fix any problems. From our greeting at check-in through our check-out the service and helpfulness of the staff was excellent.... More

great hotel well up to Marriott's high bedroom and service standards. Excellent check-in by attentive staff. Hotel on edge of CBD but within walking distance of most of central Melbourne. More