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Quality Hotel Batman's Hill on Collins

623 Collins Street, Melbourne, Victoria 3000, Australia
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1 room 1 guest
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527 Reviews from our TripAdvisor Community

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Traveler rating
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    130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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    (527)
  • Mar-May only
    (139)
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    (118)
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Perth, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good hotel great location near trains, trams, casino and football stadiums reception pleasant staff great and polite room a little small but you can upgrade if you want nice ground area to relax and have a drink and free newspapers was a nice touch. I will return

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adelaide
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Now, I wasn't sure to give my stay here a 2 or a 3, as there are heaps of positives, however if the service was up to scratch I would have potentially given my stay a 4. The hotel is central, right across the road from the southern cross train station, close to etihad stadium and in my opinion walking... More 

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Mildura, Australia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I was there for five nights the parking is always a little tight but I know this. I rang and asked if I could get a upgrade as there for five nights and was looking for some kitchens appliances. Told in no uncertain terms no. Room on fifth floor and the curtain doesn't reach the bottom of the window the... More 

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BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for staying with us and leaving us your important feedback. I'm glad to read that you enjoy our location and that you would like to come back for your next stay. Referring to the upgrade request, unfortunately it's very hard to give a complimentary upgrade for a long period. Our housekeeping does the arrival rooms first... More 

Kangaroo Flat, Australia
Level Contributor
138 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I wanted the room for just 1 night after a late flight from Bali. The location was perfect but the greeting at 2 am was not. I got the impression i had woken them up. The room was very good and the breakfast was not bad either. The front desk staff on check out were efficient but had the personality... More 

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BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for taking the time to leave us your important feedback. It's good to read that you enjoyed your room and our breakfast. I'm concerned to hear that you have experienced a cold service, and I will surely follow up with our staff. I hope you will have the opportunity to come back in the future. Kind... More 

Maldon, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'll start with the positives...... My premium economy room looked like it had been renovated recently so it had a nice bathroom and clean facilities. It was also amazingly quiet despite being right next to Southern Cross and a few tram lines. It was always to lovely to come back after back after a busy trek through the city. I... More 

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BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for staying with us and taking the time to leave us your feedback. I'm really sorry to hear about your experience with our staff. This is surely not our standard, and I will follow up with our staff, making sure this will not happen again. I am also sorry that you haven't been provided with correct... More 

Mirboo North
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Waiting to welcome home a friend from the airport this was a perfect location as its just across the road from the Sky Bus terminal . We booked an apartment for 4 and were delighted to find it both roomy and had everything and more that we might need. A well equipped kitchen , comfy lounge area, nice bathroom (with... More 

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BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, thank you very much for your amazing review. It's great to read that you had such a wonderful experience! We look forward to seeing you again in the near future! Kind Regards, Federica More 

Seattle, Washington
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our stay and overall experience at this hotel was outstanding, and I would recommend both the lodging and restaurant to my closest friends and family. The room was clean, beds comfortable, and there were no surprises. The food was excellent - first class dinners. And, the service was outstanding. Staff were friendly, and went out of their way to help... More 

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for your amazing review. It's fantastic to read that you enjoyed so much your stay and that our staff made your experience exceptional. We look forward to welcoming you back soon! Kind Regards, Federica More 

Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

When we first arrived we were upgraded to a King room, but it went downhill from there. The bed had a huge lump in the middle of it, which meant snuggling up during the cold nights was a no go. The bathroom was a bath/shower combo. The bath was too small and narrow to fit in comfortably (and I'm only... More 

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for staying with us and taking the time to leave us your feedback. It's great ti read that our staff gave you an upgrade and that you enjoyed so much our location. I'm sorry to read that you found the bathroom size small. in case you would like to stay again with us, I would recommend... More 

Jakarta, Indonesia
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good budget hotel. Its environment is full of shops, bookstore, mini markets, so we can buy anything easily. Food, also, easy to find around the hotel. Or candies, toiletteries. Entertainment or shopping centers are not too far from this place.

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Guest, many thanks for your lovely feedback. it's great to hear that you had such a great experience with us. We look forward to seeing you again in the near future! Kind Regards, Federica More 

Warragul, Victoria
Level Contributor
144 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed July 26, 2015

This hotel whilst well positioned need good refurbishment. The rooms are tired and outdated. The breakfast on both mornings was cold and average to say the least. The service was only ok and the hole operation needs a pick up. Wont be going back here short term.

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for staying with us and taking the time to leave us your feedback. I'm glad to hear that you appreciated our location. I will surely follow up with our management about the breakfast and the service, and we will make sure to use your comments to improve our offer. We hope you will have the chance... More 

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