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Quality Hotel Batman's Hill on Collins

623 Collins Street, Melbourne, Victoria 3000, Australia
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Quality Hotel Batman's Hill on Collins
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Quality Hotel Batman's Hill on Collins
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495 reviews from our community

Traveler rating
    69
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    118
    65
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Katherine
Top Contributor
109 reviews 109 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here with quite a group of friends, excellent location, great staff, great service, a most pleasant surprise. Definitely stay again, very close to Southern Cross station and trams. Clean, quiet and comfy.

Was this review helpful? Yes 1
Geelong, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Very relaxing & close to public transport. I attended a girls weekend and loved the idea we didn't have to travel far for shopping, entertainment & relaxation. At this time of year the weather can be cangeable, so close public transport is essential.

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Horsham, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

we wanted to find somewhere close to where my 3 children and I had to attend, this was wonderful, clean, friendly, spacious and close to all things in the city, it is also affordable for families which is important when wanting a place so close in city limits

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Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights in an apartment, the location was good just opposite the train station. If you come from the airport catch the skybus to the train station then once out turn left and it is 5 mins down the road cost is by far cheaper than taxi. Trams are near by and they are free within the city.... More 

Was this review helpful? Yes 1
Management response:

Dear guest, many thanks for staying with us and for leaving us your nice feedback. It's amazing to read that our staff exceeded your expectations. We hope you will have the occasion to stay with us again! Kind Regards, Federica More 

Hobart, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was fine and clean (not spotless, but I am a neat freak). The girls next door seemed like they were in the room with me! And they weren't yelling! At least room service would bring drinks so they went down the street for their margaritas!

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Management response:

Dear Guest, many thanks for taking the time to leave us your important feedback. I'm glad to read that you appreciated our housekeeping standards. I'm sorry to hear about the inconvenience with your room-neighbours. The whole staff look forward to seeing you again in the future. Kind regards, Federica More 

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4 of 5 stars Reviewed 2 weeks ago

It was for the first time that I visit Australia and Melbourne as well. But everything was great. Our room was very quite and clean. Very delicious breakfast and nice restaurant. Its location was very helpful for me, because it is very close to Melbourne Convention and Exhibition center where I might go many times during my stay at Melbourne.... More 

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Javad, thank you for staying with us and for your lovely review. It's awesome to read that you enjoyed your stay so much and that our location was perfect for your requirements. We do hope you will have the chance to come back to Melbourne and to stay with us again. Kind Regards, Federica More 

wa
Top Contributor
65 reviews 65 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here in April and booked a family room..we arrived didn't realise there was a ramp and lugged our luggage up the stairs (needs to be signed so much better)...check in on the next floor which an elevator takes you to...we were upgraded which was lovely and we ended up with a three room suite (two bedrooms and a sitting... More 

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Guest, thank you very much for taking the time to leave your nice and important feedback. It's great to learn that you enjoyed so much your stay! I'm sorry about the issue you had with your room-neighbours. We all look forward to seeing you and your nice family again in the future. Kind regards, Federica More 

Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the good: The Hotel room for our family was large and well appointed, the Hotel is in a brilliant location, right beside trains and trams to take you all over Melbourne and Etihad Stadium. The bad: On arrival, we found the rollout bed for our third child had not been set up and it seemed to be made our... More 

Was this review helpful? Yes
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear reviewer, many thanks for staying with us and taking the time to leave us your feedback. It's good to read that you enjoyed our amazing location and that your room was suitable for your family. On behalf of the whole team I would like to apologize for failing to exceed your expectations with our service standard. What you have... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I chose this hotel as it was the most expensive option and I was heading to Melbourne on business and wanted somewhere nice, comfortable and easy to come home to after work. I arrive and check in. Easy enough. The first problem arose when I couldn't figure out the lift. Turns out I got in the wrong one. It would... More 

Was this review helpful? Yes 1
BHOCsales, Office Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, thank you for staying with us and taking the time to leave us your feedback. On behalf of the whole team I would like to apologize for failing to exceed your expectations, this is far from our standards. we will surely use the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

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