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All 172 Melbourne hotels

Quality Hotel Batman's Hill on Collins

4.0 of 5 Hotel   |   623 Collins Street, Melbourne, Victoria 3000, Australia
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Quality Hotel Batman's Hill on Collins
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60%
Ranked #110 of 172 hotels in Melbourne
A recent review
4 of 5 stars reviewed yesterday
Jodi Q Bendigo, Australia
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354 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Bendigo, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This hotel is not huge but it's lovely, friendly, comfortable, clean and is value for money. It is very centrally located and is situated directly across from Southern Cross Station. Staff are friendly and helpful when they need to be. It's definitely value for money and we have stayed here quite happily a couple of times now.

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Perth, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Four of us recently took a long weekend trip to Melbourne to see the Moomba Festival & anything else that was on. It was a pure city based type trip where we wanted to utilise trams & buses only. We booked into this hotel because it had self contained 2 bedroom units available right in the city. They were lovely... More

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a pre-booked stay because we heard that Melbourne has terrible parking. Plus, driving in central Melbourne is a nightmare... no-one told us about the hook-turn manoeuvre! (Google it if you're planning on visiting and don't know what it is, thank me later!) Other than that, it's a great little hotel, no complaints here. Price is reasonable, but get... More

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in one of the apartments..the bed was ok, the living room was a bit small, but the location was great. exactly in front of the station. breakfast was ok, nothing special to say about it. there was a woolsworth supermarket at the station, so everything was easy to reach. the city circle tram stop was just a 10... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Batman on Collins before and it never fails to deliver. It's location is hard to fault, directly across the road from Southern Cross Station and tram stops on Spencer and Collins Street directly out side the front door. The reception on the mezzanine floor is attentive and no fuss. The elevators are a little clunky... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Overall for its location and price I couldn't complain. If you're going for a holiday to explore Melbourne, not sit in your room then it's ideal. Just don't have any high expectations This is not 4 star! READ PREVIOUS REVIEWS.

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Batmans_Sales, Public Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear reviewer, thank you for posting your feedback on TripAdvisor following your recent stay at Quality Hotel Batman's Hill on Collins. As you may already be aware, while we are rated 4-Star overall as a property, we offer different levels of accommodation - including 3.5-Star Standard Rooms and 4-Star Club Rooms & Apartments, which suit a range of travellers on... More

Melbourne, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The worst customer service I've experienced in a long time and I've o lyrics been in this hotel for 5 minutes!! Guy was not helpful and extremely rude...room was ok, would not spend another 160 on it. would not recommend

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Batmans_Sales, Public Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear reviewer, thank you for your feedback following your stay at Quality Hotel Batman's Hill on Collins last week. We are extremely concerned to read that your first impression of us was compromised due to 'terrible customer service', We would greatly appreciate if you could please reach out to us at sales@batmansgroup.com.au to provide us with some further information, to... More

Dunfermline, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In Melbourne for F1 Gran Prix . Hotel access is poor with steps up at front, lift to reception then steps down to 1st floor rooms with no offer of porter service. Our room was the most depressing of all hotels on our four week trip. Tiny room with a view of the kitchen roof and a blank brick wall.... More

Was this review helpful? Yes 1
Batmans_Sales, Public Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear reviewer, thank you for your comments following your stay at Quality Hotel Batman's Hill on Collins during the F1 Grand Prix weekend. We are extremely disappointed to read that you were quite disatisfied with your stay, and would welcome the opportunity to discuss your experience with you personally. We invite you to reach out to us at sales@batmansgroup.com.au. We... More

Singapore, Singapore
Top Contributor
51 reviews 51 reviews
37 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel via taxi from Tullamarine, taxi fare was around aud$60. We initially booked the standard 3.5* rooms, but they gave us a free upgrade to the club rooms, which were greatly appreciated. We had 1 non-smoking King room, and a smoking twin room. twin room: spacious and comfortable. Room: there was mini fridge, kettle, hairdryer, ironing... More

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Batmans_Sales, Public Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear reviewer, thank you for submitting a review on TripAdvisor following your stay at Quality Hotel Batman's Hill on Collins. We appreciate your detailed comments and constructive feedback. We are pleased to see that overall you were pleased with the Club Room allocated to you and the available features. Your comments have been distributed to our senior members of staff,... More

Warragul, Australia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 19, 2014 via mobile

Room stunk of cigarette smoke, window looked out onto fire escape, no view. Mattress was a lumpy rock with springs poking into my back. Carpet was sticky. Breakfast was ridiculously overpriced for what was available. Don't bother. Go elsewhere.

Was this review helpful? Yes
Batmans_Sales, Public Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear reviewer, thank you for submitting your comments on TripAdvisor following your recent stay at Quality Hotel Batman's Hill on Collins. We take your feedback very seriously, and are concerned to read of your disappointing experience. Please reach out to us at sales@batmansgroup.com.au if you wish, as we would like to discuss your say further. We hope to hear from... More

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Additional Information about Quality Hotel Batman's Hill on Collins

Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne
Address: 623 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#56 Family Hotel in Melbourne
#87 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quality Hotel Batman's Hill on Collins 4*
Official Description (provided by the hotel):
Welcome to the Quality Hotel Batman’s Hill on Collins, your home away from home in Melbourne CBD. First class style without the first class price tag!Our Hotel is located right in the heart of Melbourne, where we offer our guests affordable quality accommodation in any of our 190 rooms, ranging from 3.5 Star Standard Roomsto 4 Star Club Rooms and Apartments with kitchens. ... more   less 
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