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BEST WESTERN PLUS The Travel Inn Hotel

Cnr Grattan & Drummond St | Carlton, Melbourne, Victoria 3053, Australia
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BEST WESTERN PLUS The Travel Inn Hotel
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BEST WESTERN PLUS The Travel Inn Hotel
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159 reviews from our community

Traveler rating
    23
    65
    51
    12
    8
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26
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS The Travel Inn Hotel
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Mount Gambier, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2015

Perfectly placed accommodation in Melbourne, just around the corner from Lygon Street which is filled with great shopping and some of the best resteraunts in the city. Room was clean and tidy and the staff were pleasant enough. Buffet breakfast in the morning was great. Parking does present a bit of a problem which would be the only downfall of... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2015

After messing up with my reservations and putting it under another name, despite having called previously to confirm the booking and sort out the mistake, it had not been changed on the system. I stayed on NYE and found that the place had very poor noise-cancelling walls. I could hear the conversations of people walking passed outside! Made it hard... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 2, 2015

Stayed at this hotel on New Year's Eve. Paid on line for a King Spa Suite. Told at check-in that there was no carparking available - sorry, what?? No, definitely, carpark is not included in the price of $238. But for an extra $15 we could park in the next property along. Paid the extra $15, had to park somewhere... More 

Was this review helpful? Yes 2
Wollongong, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014

Fantastic facilities. Lovely staff - well dressed too. In particular Shannon who greeted us at the front door and went out of his way to ensure our room was ready for an early check in. We had a fantastic stay and would definitely recommend it to anyone.

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Sale, Australia
Top Contributor
52 reviews 52 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 25, 2014

A key point is that this hotel is not competing with the 5 star options. It operates in a lower market and does it very well. The location is surprisingly very good. Within 15 mins walk and we were in the city. The staff were friendly and helpful. The rooms were clean and well maintained. We will stay there again... More 

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Calgary AB
Top Contributor
63 reviews 63 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 17, 2014 via mobile

This hotel has a great location for sightseeing and easy access to downtown. Found the hotel very clean and comfortable. The rooms were on the smaller side, and the bathroom was made for a hobbit. Small, small bathroom. A small sink in front of the toilet, results in knees hitting the cabinet, and the toilet paper holder being in your... More 

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Wagga Wagga, Australia
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 4, 2014

Stayed here for the second time this year with a big travel party (giving them the benefit of the doubt) and once again very disappointed. Male receptionist was again very very rude and even argued when trying to clarify a problem. Last time I would ever stay here. Very disgusted again. Really need to work on customer service and the... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 27, 2014

Stayed three nights on a second visit. My room this time was small, dark and adjacent to the corridor fire door which was noisy as it banged every time it closed and with early departures for some folks - it wasn't good. Breakfast was good and the staff efficient. Overall, would recommend for a short stay as the location is... More 

Was this review helpful? Yes 1
Rayleigh, United Kingdom
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 27, 2014

Good hotel with decent sized room, fridge, tea and coffee making facilities and ironing board. Just around corner from Lygon St which has numerous restaurants. also very close to free tram which will take you to all Melbourne's attractions although it would only take 20 minutes to walk to the city centre.

Was this review helpful? Yes 1
Australia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 20, 2014

I was a little concerned about my stay, having read the Trip Advisor reviews after making my booking, so I was prepared for the worst. However, I found this hotel to be a very reasonable hotel. I think it is classed as a 3.5 star hotel, and I would agree with that rating. I chose the hotel because of location,... More 

Was this review helpful? Yes 2
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