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Quality Hotel Downtowner on Lygon, Melbourne

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Quality Hotel Downtowner on Lygon

4.0 of 5
66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia
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Free parking
Quality Hotel Downtowner on Lygon
29 traveler photos
Ranked #43 of 195 hotels in Melbourne
4.0 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveler rating
    45
    72
    23
    1
    4
Date Rating
Country Victoria
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Walk to the City, Exhibition Buildings or Fabulous Lygon St!”
4 of 5 stars Reviewed May 9, 2013

A friend and I stayed here last weekend for 2 nights in a twin room. We were very happy with the room - great shower, comfortable beds, plenty of space, free parking .... but the best part is how close this hotel is to everything in central Melbourne. You are at the City end of Lygon St (so you certainly... More

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
May 16, 2013

Dear hoot60, Thank you for your review of our comfortable beds, showers and car parking facilities. I am sorry that your room was tidied to correct standard and I have asked my housekeeper to ensure our team put a focus on straightening and presenting our beds better. The Facebook is available and I am sorry you were not able to... More

Bendigo, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Location”
5 of 5 stars Reviewed May 5, 2013

Whenever I visit Melbourne I stay at the Downtowner. It's easy to get to from the north and parking is never an issue. I find the location to be ideal as I usually have a few food cravings to satisfy at the local restaurants in Lygon Street. I stayed in a King Room last night and it was spotless. Bed... More

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
May 16, 2013

Dear David L, Thank you for the perfect score- I am pleased as a repeat guest you rate us highly in all aspects. As you mentioned getting to the hotel is really easy and means you can leave the car on site whilst you explore without the hassle of finding parking in the city- which is always a joy! Looking... More

Corowa, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Great customer service”
4 of 5 stars Reviewed May 4, 2013 via mobile

Great staff , nothing is too much trouble. The rooms are nice, big beds. We ate at the restaurant last night and Kayleen was an amazing hostess. She added so much to our evening. Her smile greeted us again at breakfast which was lovely and beautifully presented. The only disappointment in the restaurant was the wine list with a very... More

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See 2 more reviews by Wildfire57 for Melbourne
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
May 16, 2013

Dear Wildfire57, It is always great to get feedback about one of our team, who have made your stay particularly enjoyable. It gave me much pleasure to show Kayleen your comments. I am also pleased you had a good conference with us and enjoyed the teas and lunch. Thank you for letting me know your thoughts. Kind regards Kevin Birchall... More

Sale Victoia
1 review
“A Quick visit”
4 of 5 stars Reviewed May 3, 2013

I found the Downtowner a really nice Motel our room was clean fresh and the bed huge and extremely comfortable. There was ample parking on the premises which is great if you drive from somewhere, it can be hard to find somewhere in Melbourne with parking. Being a smoker it was good as when I rang I told them this... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
May 16, 2013

Dear Cynthia G, I was very pleased to read your comments on your stay with us. Our location and on site car park make us a very convenient base to leave the car and explore Melbourne's attractions many of which are literally on our door step, such as the Lygon Street restaurants and cafes. Please come and visit us again... More

Sydney, Australia
1 review
“Ideal location in Melbourne and comfortable”
3 of 5 stars Reviewed May 1, 2013

What I liked most was the hotel's convenient location on Lygon Street, very close to great restaurants. Staff were friendly although not all together helpful. Room was clean and presentable each evening of my stay. Would've appreciated cable/Austar/Foxtel on the tvs, reception wasn't perfect. The corridors at night had bad accoustics and enabled a lot of road noise and wildlife... More

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
May 16, 2013

Dear Midniteandshadow, Thank you for recent review and I am pleased you found our beds comfortable. I apologize for noise in part of town and I am also sorry my team were not particularly helpful, and this is certainly not what we are renowned for. Kind regards Kevin Birchall General Manager More

Wodonga, australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“For the price it was pretty yuck”
1 of 5 stars Reviewed April 22, 2013

Paid $204 dollars for a nights stay and the room was dirty. In the bathroom on the ground there was clearly not my hair or my daughters as we have long hair someone else's short hair all over the ground. The room are just dirty the pellets are black looks like they haven't been cleaned for years, even the mini... More

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Kevin B, Director of Sales at Quality Hotel Downtowner on Lygon, responded to this review
April 25, 2013

Dear Irene S, I am disappointed to hear that your experience at The Downtowner on Lygon Hotel was not at our required standard. The housekeeping team join me in apologising for you and your daughter's stay. We pride ourselves on cleanliness throughout the hotel and I apologise that you did not find this on your stay. All of your comments... More

Rosedale, Australia
1 review
1 helpful vote 1 helpful vote
“Happy with changes”
4 of 5 stars Reviewed April 18, 2013

There seems to have been some changes in management since I last stayed at this hotel. These are for the better and I felt very comfortable dealing with all of the staff. My ongoing disappointment is breakfast. I was offered a cooked breakfast which I thought would come with toast - would be nice to be given the heads up... More

Was this review helpful? Yes 1
Kevin B, Director of Sales at Quality Hotel Downtowner on Lygon, responded to this review
April 25, 2013

Dear Scoresby6, Thank you for your review. We are pleased that you noticed some positive changes on your last stay at The Quality Hotel Downtowner on Lygon. Our team pride themselves on professional service. We have recently changed the service of breakfast, we have extended the selection on the continental buffet and hot food is now a la carte. This... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great location and big rooms!”
5 of 5 stars Reviewed April 14, 2013

This is the perfect hotel to stay right on Lygon street! The staff are great and the rooms are HUGE! Great value! The breakfast is quite nice too! Easy walking to must things! also across the road from a 711 store!

Was this review helpful? Yes 1
Kevin B, Director of Sales at Quality Hotel Downtowner on Lygon, responded to this review
April 18, 2013

Dear Sydney20132013, Thank you for your comments.We pride ourselves on great customer service and hospitality. Of course, we agree with you.... we are located in THE best spot. Melbourne CBD is easily accessible by foot or public transport and of course, the culinary delights of Lygon Street await you. We hope to see you back in Melbourne soon. Warm regards,... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great breakfast.”
4 of 5 stars Reviewed April 10, 2013

I'm not normally a fan of the hotel breakfast, but this was a beauty. Maybe a make-your-own coffee machine could have been included in the price. We purchased two espressos for $5, but felt we needed a follow up.

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
April 12, 2013

PetraK915, Our breakfast is something we have really focused on recently and it is always great to get this kind of feedback. We have increased the options on the continental buffet and do all hot dishes to order, which puts a real emphasis on freshness and presentation. I am also pleased to see you got in on the 2 for... More

Ballarat
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great value and comfort -just park the car and walk everywhere”
4 of 5 stars Reviewed April 9, 2013

We wanted to stay overnight at a hotel close to Carlton and managed to find this wonderful gem. It is very good value and the location is excellent and within walking distance to the city as well as to the restaurants in Lygon Street and the Exhibition gardens. It is very clean and comfortable. Staff were very pleasant. It is... More

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review
April 12, 2013

Dear LSTBallarat, Thank you for your feedback, and it was good to see we ticked all the boxes in regards cleaning standard and staff interactions. I am also pleased you found our location convenient and it is good to hear you will become a repeat guest. Kind regards Kevin Birchall General Manager More

 
 
Quality Hotel Downtowner on Lygon
Quality Hotel Downtowner on Lygon
4.0 of 5 stars 145 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Quality Hotel Downtowner on Lygon

Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne
Address: 66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Restaurant Room Service Wheelchair access
Hotel Style:
#34 Business Hotels in Melbourne
#38 Luxury Hotels in Melbourne
#54 Family Hotels in Melbourne
Price Range: $$
Hotel Class:4 star (4*)
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Quality Hotel Downtowner on Lygon
66 Lygon Street corner of Lygon Street and Queensbury Street
Melbourne, Victoria 3053
Australia
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