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Quality Hotel Downtowner on Lygon

#42 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersGold level
66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia
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Quality Hotel Downtowner on Lygon
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Quality Hotel Downtowner on Lygon
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465 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Downtowner for a few days when there for a conference. He rooms are a reasonable size with spacious bathrooms. Neat and tidy with a nice buffet breakfast. Staff were exceptional and always friendly, service was first rate. Importantly, it was within a few minutes walk central Melbourne, the conference venue and Lygons famed cafes and restaurants,... More 

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Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at this hotel many times, very clean, nicely appointed rooms and well priced for the location. The location is fantastic right on Lygon Street and a short 10 minute walk in to the heart of Melbourne. Parking is a breeze on site (sometimes in busy times you might find it is a bit hard to find a spot... More 

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Steve P, Thank you so much for your insightful review. As a regular corporate guest I am pleased you get the benefit of the onsite car parking. Many people stay and park here for exactly the reasons you mention - doing hook turn and finding parking in the CBD is often really tricky, so leaving the car a the... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Good location close to the Lygon Street restaurants. Nice, big and clean room with a comfortable bed. However the bathroom was a let down and very dated with a poor shower, though it was clean. No tea/coffee making facilities.

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Dan B, Thank you for your review. I am sorry you diodnt like our bathrooms. The tea can coffee making facilities are located in the cupboard near the door for your next visit. Kind regards Kevin Birchall General manager More 

Sydney, Australia
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

During our last visit to Melbourne we stayed 2 nights. We found the rooms to be quite stylish in decor and very spacious. Our room offered tea and coffee making facilities and a generous size bathroom. The beds were very comfortable and the staff very friendly with information and any assistance we required. The hotel is located close to restaurants... More 

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear travelgirl2171, Thank you for feedback and I was pleased to read you liked the bathrooms( rather unique as far as hotels go with large windows and loads of space) and comfy beds. Also pleased you enjoyed the convenience of the onsite car parking. Please come and be our guest again soon. Kind regards Kevin Birchall General Manager More 

Albury, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Good clean, well located hotel. Friendly helpful staff. Great breakfast in the restaurant. I hate hotels that charge for parking but is usual practice in the city. Annoying and a rip off. King room spa bath was a puddle. Would not pay extra for it. Bed was really comfy and great pillows.

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear vanessa5806, Thank you for your review. I am sorry you disagree with car parking charges - if you book direct this only costs $10 per day. I am pleased you found the hotel clean and well located and with a comfy bed. We look forward to your next stay. Kind regards Kevin Birchall General manager More 

Albury, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Love the bathroom. Bigger than most hotels you stay at and the room's very good too for comfort and space. On-site parking is convenient and secure. The staff were extremely friendly and helpful, especially Casey and Nicole! I even left a pair of shoes back in the room after leaving. I rang the hotel and they posted them to me.... More 

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Glen N, Thank you for your feedback regarding Nicole and Casey- it is always fantastic to be able to pass on this sort of feedback to my team and both these girls do such a great job. Please come and stay with again soon, and if you are able to book with me directly, I can include your car... More 

Hobart, Australia
5 of 5 stars Reviewed 2 weeks ago

Yep - a good stay (and good breakfast) Good location if you want to visit locations around Carlton They also helped us out when our booking was incorrect and moved us to an appropriate room with minimal cost

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear 594mathewd, I am pleased you enjoyed your stay and breakfast with us. I am sorry for any inconvenience with your booking but pleased that we could address it and get a good solution for you. Please come and stay with us again soon, and as way of thank you for leaving your feedback; if you book with me personally,... More 

Albury
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location, friendly staff. Always good to return here. This time I brought the family down. As always the rooms were clean, and comfortable. The location works well for retail therapy and then when your hungry "Lygon Street" will cover this option

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear BS-TW, Great to see you returned with the family in tow, and pleased you found us a good hotel for a family stay. Lygon street is great for its variety of restaurants, but please try our own restaurant on your next visit. Book with me personally so I can include complimentary breakfast for taking the time to review us.... More 

Paris, France
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location, on fringe of Melbourne CBD. Walking distance or short cab ride to Melbourne events. Convenient if arriving by car; self parking available on site ($20). Staff very friendly & accommodating. Good food & room service available, although located on Lygon Street - well known for good choice of casual style restaurants at any time of day. Dated décor... More 

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Teresa W, Thank you very much for your endorsement of our location and the convenience of parking located at the hotel. I also appreciate your endorsement of our restaurant and in room dining offering. Please book with me on your next trip to Melbourne so I can include a complimentary cocktail in our lounge for letting me know your... More 

Sydney, Australia
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's my regular haunt when I visit Melbourne - I've stayed more than 20 occasions - often by myself and sometimes with my spouse. The King rooms are clean & comfortable, the price is good, the staff are friendly and helpful, the place is clean and well looked after, and, Lygon Street restaurants are just up the street, and, it's... More 

Was this review helpful? Yes
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear connery007, Thank you so much for returning to stay with so often for both business and leisure. I really appreciate your comments on our teams friendliness and quality of cleaning. We are lucky to have many great people as part of our team, who genuinely put our customers at the heart of all they do. We look for ward... More 

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