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All 170 Melbourne hotels

Quality Hotel Downtowner on Lygon

4.0 of 5 Hotel   |   66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia (Carlton)
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83%
Ranked #42 of 170 Hotels in Melbourne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
BJM584 Mount Gambier, Australia
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326 reviews from our community

Traveler rating
    111
    159
    47
    4
    5
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59
98
28
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW

I would like to say it was theist enjoyable stay I have had in a motel. The staff were very friendly and could not do enough for us. The room was spotless and had a great shower. The bonus for us was they had mugs so we could enjoy a big cup if tea :) will definitely go back ...

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Victoria
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had little choice but to stay in this motel as I needed access to the hospitals nearby. We paid $220 for a twin room that was clean and comfortable and probable a 3.5 star rating. No real complaints except for the price - way too much!

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Canberra, Australia
1 review
3 of 5 stars Reviewed 1 week ago NEW

I booked the "King Spa Room" for the evening of Monday 15 September. Positive - The staff were lovely and incredibly helpful. Negatives - I was allocated a room where the one of only two windows available to let in natural light was directly opposite elevators - so anyone walking outside has a nice big view in my room. It... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear MandaACT, I am really sorry to read that your stay did not meet the standards that we hold ourselves accountable for delivering. I have followed up the miss placed breakfast order, and this slip in process has been addressed- I am sorry for the inconvenience. I am also sorry our WIFI was too slow, we do offer an upgraded... More

Corowa, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this hotel- the service just gets better and better. The restaurant makes great coffee.Our board meeting was well looked after. The rooms are spotless and the bed is reasonably comfortable. Those who have read my rating before know that the two most important things to me are a comfortable bed and good water pressure in the shower. (... More

Was this review helpful? Yes 1
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Wildfire57, Thanks for your review and comments on our team - Judith in particular. i am pleased to see we have lifted our rating from your last stay with us and our custmer service is one of the hallmarks that we our very proud of. For taking the time to share your thoughts, I would like to offer you... More

Australia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a slightly pricey, nice, clean, motel, with helpful and friendly staff. It was fine for my 2-night stay and the location for Melbourne Uni, RMIT, Melbourne city, restaurants, was excellent. I had a King spa room (that's a good sized room with sitting area, and a small bathtub that has spa function). I wasn't sure why the coffee/... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Chiamaka, Thanks so much for your very detailed review. I am pleased you got benefit from the breakfast and WiFi...we do offer a free version of this as well, but bandwidth is reduced. Please let me know when you come next, as I would like to offer a complimentary upgrade to our high speed WIFI. Kind regards Kevin Birchall... More

Hervey Bay, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Welcome - staff efficient and welcoming Location - very good, great restaurants nearby, city centre close Room - this was the letdown for me, whilst the room size was good, the walls are thin and we could hear other guests moving about ! Breakfast was included in room, food was good, coffee was undrinkable! Would I stay there again, probably... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear DoryBlue, Thank you for your feedback and I am sorry we missed the mark with our rooms, but am glad you enjoyed the breakfast. I hope you decide to stay with us again, as I would like to offer you a complimentary main course in our restaurant for letting me know about your last stay. Kind regards Kevin Birchall... More

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Fabulous location when travelling solo. Walking distance to Melbourne CBD and Lygon Street restaurants almost at your door step. Rooms compact but modern and comfortable and some parking available if needed. Hotel staff were helpful and friendly. Little extras like myki cards available. Only issue for any guests who have mobility issues is that the shower is over the bathtub... More

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Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Hi Helen V, Thanks for sharing your thoughts with us, and you are correct in that we have mobility impaired rooms on the first floor. I glad you got the benefit of our little added extras. Please contact when you next stay as I would like to offer a complimentary upgrade for letting me know your thoughts. Kind regards Kevin... More

Bendigo, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night. Could not fault the service. Brilliant in the Motel, Restaurant and Bar. The room was good. Had everything you would need. The Bar was wonderful, nice atmosphere! The meals were beautiful and the breakfast in the restaurant was the best. Loved it.

Was this review helpful? Yes 3
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear kath d, Thank you for your endorsement of bar and restaurant - I am pleased you enjoyed the food, ambiance and service. Please let me know when you are returning - I would like to offer you a complimentary tasting plate from our restaurant for letting me know your thoughts. Kind regards Kevin Birchall General manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with the Quality hotel Downtowner for a few days on a business trip, then my husband met me for a long weekend in Melbourne. We found the hotel and staff to be friendly, open, and helpful. The room was lovely, clean, fresh, and the food was very good (both in-room service and breakfast :)). The hotel was in... More

Was this review helpful? Yes 2
Kevin B, General Manager at Quality Hotel Downtowner on Lygon, responded to this review

Dear Michelle C, Thanks so much for your comments and I am pleased Sean and yourself had a great stay. On your next trip please call me to arrange a complimentary upgrade for taking the time to let me know about your stay. Kind regards Kevin Birchall General Manager More

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Additional Information about Quality Hotel Downtowner on Lygon

Address: 66 Lygon Street | corner of Lygon Street and Queensbury Street, Melbourne, Victoria 3053, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Carlton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quality Hotel Downtowner on Lygon 4*
Number of rooms: 98
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Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne

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