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Crowne Plaza Melbourne

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1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
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Crowne Plaza Melbourne
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Crowne Plaza Melbourne
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856 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
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Dubai, United Arab Emirates
Level Contributor
88 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 22, 2012

no frills decent service great location rather dull for the price you pay if you want to force me to write more about a boring hotel, I will stop sending you free content looks like this will be my last review, this is nonsense

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Cheshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 22, 2012

We arrived in Melbourne very late and tired from a diverted flight! We hadn't booked anywhere but had looked at The Crowne Plaza on the net. We decided to give it a go (basically because we were too tired to do anything else) and we were not disappointed, the rooms are modern and clean although not overly big, staff welcoming... More 

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IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Dear Deb2612 We were glad to read that you enjoyed your stay with us even if it was unscheduled. I hope you had time to try some of the numerous quality eating venues that are within a short walk of the hotel along the Yarra River. In relation to the internet please be aware that we currently offer 30 minutes... More 

Traralgon, Australia
Level Contributor
108 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed August 21, 2012

Ask for an odd numbered room - you'll face the river and the city. Our room overlooked old roofs and a pool. Room was comfortable but on the small side. Great location if you want to shop at Docklands and some good restaurants nearby. Super clean and staff really friendly, but a little overpriced for what it was.

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 20, 2012

We stayed at this hotel a month ago on our short trip to Melboune. We booked a standard room and got a free upgrand to a deluxe (Highfloor Riverview Room). A very fresh fruit plate was placed in our room upon arrival. Our room is overlooking Yarra river and Crown Casino. Breakfast was full of choices, especially fresh fruits station... More 

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Sydney, Australia
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 11, 2012 via mobile

This hotel is in a great location, walk across the road and you at crown casino! Walk down the other way and ur on flinders street! So easy to get around with trams out the front. The staff were great but rooms small and basic. Its ok of ur not going to be in room for long. but overall a... More 

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Melbourne, Australia
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 9, 2012

Fantastic location, close to crown casino and all southbanks attractions. Found the entrance to this hotel a bit confusing, especially if walking in. Place is so spread out easy to wander around. Service fantastic, no complaints. Room clean and comfortable, amazing view of river from our room, beautiful to look out at night.

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 2, 2012

I loved staying at the Crowne when in Melbourne – it offers everything a great hotel should - lovely spacious rooms, great gym, nice welcoming lobby and good bar/cafe. I had breakfast and coffee at the Lobby bar and it was delicious and the same price as a café (no exorbitant hotel prices). The staff were amazing too – lending... More 

Was this review helpful? Yes 1
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Thanks for a great review Little Miss Madam82 We are really happy to read the complimentary comments about your experience at Crowne Plaza Melbourne. Joe our hotel barista and his bar team put a great deal of pride into our Lobby Bar breakfast and coffee experience and he was delighted to hear that you found the offering delicious. The hotel... More 

Sydney
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 30, 2012

Perfect location to attend the Melbourne Convention and Exhitbition Centre also across from Crown Casino and Southbank. Great for going for a walk/run along the river. The staff were extremely helpful and friendly. The room was a bit on the small side but perfect for just me. My only irritation is they still have showers with shower curtains but that's... More 

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Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2012

Stayed here as part of a work conference & really liked the location & hotel. Room was very nice & bed comfy. Walking distance to the conference centre & casino & dfo shops. It was a really nice area & good quality hotel.

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Goulburn, New South Wales, Australia
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 25, 2012

Not a bad hotel, except that the restaurant turned me away at 8:30 as they had a busy night and were out of a lot of things. Suggested I went to the bar and order bar food. Not good enough at all, and suggests a fairly unprofessional approach in the kitchen. Did not even ask if they could make me... More 

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IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Dear Chris D, It goes without saying that we are extremely disappointed to read about your experience with being turned away from our restaurant during your stay with us. We have reviewed our preparation to ensure that the hotel can handle the growing popularity of our in house restaurant, Clarendon Street Grill. Your comments regarding the lack of options offered... More 

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