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All 170 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #66 of 170 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed April 6, 2012
VangeInternational Sydney, Australia
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656 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
See the most recent reviews
Sydney, Australia
Top Contributor
354 reviews 354 reviews
67 hotel reviews
1,551 helpful votes 1,551 helpful votes
4 of 5 stars Reviewed April 6, 2012

I stayed in the Crowne Plaza hotel for 2 nights. It's a lovely hotel in a great location whilst at one edge of the city, it is very close to the Crown Casino, no association, on the river and the Docklands. The location is good, and it is a lovely walk to many of the restaurants and bars of the... More

Was this review helpful? Yes 5
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear Vangeinternational, What a very thorough and well thought out review! Thank you for taking the time to write about your experience at the Crowne Plaza Melbourne over Easter. You certainly found your way around the city! We are disappointed that you didn't find the Priority Privilege program worthwhile, however you are right about our Priority Club Rewards program -... More

Toronto, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 31, 2012

Business trip. Very clean, staff very friendly and helpful. Located close to convention center, and Crown casino on the river - nice view Rooms are not 21st century stile, but ok. Food in the restaurant very good, had business dinner fish and steaks well coooked

Was this review helpful? Yes 1
Southampton, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 31, 2012

We arrived early in the morning on the overnight train from Sydney and asked if it would be possible to check in early. This was no problem and were even given a room upgrade. The room was good with views over the river and convention centre. Breakfast was excellent. We took advantage of the 30 minutes free wifi per day... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 29, 2012

Good hotel if travelling for business. Comfortable bed and hot shower. Park in the Wilson's carpark for $14 rather than $35 for valet...it is only a 200 metre walk. Breakfast in the lobby bar for me was also a better option than the lower floor buffet.

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
51 reviews 51 reviews
44 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed March 28, 2012

We have stayed at the CP a couple of times now. Usually to attend Conference just across the river. It is well located for Conference centre, Casino, restaurants and a few blocks to some excellent shopping. The rooms are fine, some a bit smaller than others, nice ambience, bar and restaurant just off reception. All in all if the price... More

Was this review helpful? Yes 1
Perth
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 27, 2012

Nice hotel which is located right in the city centre with a waterfront view of the docklands that has tram access right outside the door. Staff are very friendly, food was great. There are no power points next to the bed which I thought was rather odd considering most people have their mobiles charging with their alarm over night or... More

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IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear Kutiel, Your honest review on Trip Advisor about your recent stay at our hotel is appreciated! It was pleasing to read that you enjoyed the service at Crowne Plaza Melbourne, and our location allowed you the opportunity to explore our city. Thank you also for your feedback about the powerpoints beside the bed. We are in the process of... More

Dublin, Ireland
Top Contributor
84 reviews 84 reviews
76 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed March 25, 2012

Spent 2 nights at the Crowne Plaza on the waterfront with my wife and got a Platinum Priority Club member upgrade to a riverfront king room. We were on a holiday break with just one work-related meeting in the city for me. Yes this is a very good location; yes the lobby is very plush and impresses; yes the concierge... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear HI---fan---Dub, Thank you for staying with us. I am so happy to hear you enjoyed our hotel and services. I am sorry to hear you would not stay again because of the cost of internet. We find that our internet fees are very comparable to other hotels of this level in the area. If you do stay again and... More

warrnambool
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 22, 2012

stayed at the crowne plaza for 2 nites in a king riverview room all staff where very friendly and helpfull with any requests put to them about tours or locations within the city cbd the only thing wrong in the room was a blown globe in the corner lamp and also i think the lighting in the room could be... More

Was this review helpful? Yes 1
Rosebud, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 21, 2012

I have stayed at this Hotel twice in the last couple of months. At first i thought the air conditioning was playing up but having stayed there a second time I realised that you cant go any lower than 18 degrees. Talk about hot and stuffy. On closer inspection the second time it was dirty in the bathroom also. Would... More

Was this review helpful? Yes
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear karen j, Thanks for submitting a review about your recent stay at Crowne Plaza Melbourne As you have noted our air conditioning system is set to provide a minimum temperature of 18 degrees, which we are sorry was not comfortable for you. We do have the ability to adjust this setting on request through our Front Office and would... More

India
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 19, 2012

This Crowne Plaza is a lousy experience. It is very run down and badly in need of renovation. Everything is uniformly shabby except for the lobby which is deceptively well maintained. The Hilton on the other side of the bridge gives you a good stay at the same price. Go there if you need to stay on the wharf.

Was this review helpful? Yes 1
IHGCare, ihgcare at Crowne Plaza Melbourne, responded to this review

Dear LonelyTraveller77, I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I would greatly appreciate further information regarding your stay in order that I can investigate further. I have sent you a private message to obtain additional details about your experience. Thanks, Brenda J. IHGCare More

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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