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Crowne Plaza Melbourne

4.5 of 5 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
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Crowne Plaza Melbourne
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Crowne Plaza Melbourne
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
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Australia On Holidays
Top Contributor
86 reviews 86 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 20, 2012

This hotel is located near the train station, crown casino,the factory outlet stores and multiple restaurants. The rooms are average in size and furnishings.We had dinner in the restaurant which was lovely and the service was excellent. The pillows in the room were terrible but we should have taken advantage of the pillow menu that was offered. Nice flat screen... More 

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Cairns, Australia
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 20, 2012

We spent a week here in a King Suite room, which has a separate bedroom and two bathrooms - no kitchen or microwave oven at all, though, which was disappointing. The staff were uniformly friendly and helpful and the room was spotlessly clean and serviced daily. A nice touch is the bowls of apples placed around the hotel - they... More 

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Top Contributor
158 reviews 158 reviews
29 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed October 19, 2012

Deluxe room was worth the extra. Friendly staff with good service. Location on the Yarra river was excellent. Room overlooking the river is therefore a must ! Windows could do with a clean, but that is very small point to criticise the hotel for. WIFI service worked well through the hotel.

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Victoria, Australia
16 reviews 16 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 17, 2012

Great location in Melbourne, we stayed here as my husbands work booked it for him and we were suprised to find out how close it was to everything. We love to go to the casino when in Melbourne and it was litterally a 5 minute walk accross the bridge and your there! The rooms were quite small and starting to... More 

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Melbourne, Australia
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2012

We have stayed here a few times now and it is our first choice when staying in Melbourne for a convention. It is just across the river from the Melbourne Convention and Exhibition Centre, so it is very handy when attending conventions. This time we got a river view room and were able to watch the fire display at Crown... More 

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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 15, 2012

Excellent location of you need to attend conference at the Convention Center which is just next door. You don't even need to cross the road. Nice area for morning walk in the morning along the river. The only thing is the lift area is rather strange. It is ok if you don't have much luggages otherwise need hotel staff to... More 

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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 14, 2012

This was our second visit to Crowne Plaza Melbourne, our first was about five years ago. Our room was a standard guest room and was well maintained and very clean. It offered views of the Yarra River, partial views of the city skyline and views of the South Bank Complex. Despite overlooking Spencer St noise from outside was minimal. Thick... More 

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Doha, Qatar
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 12, 2012

Our company chose this property, and I have stayed here several times. During this stay however, I was disgusted by the condition of the bathroom. It was clear that housekeeping doesn't always pay attention to details -- like cleanliness. The first thing I noticed was that the bathroom floor was covered in hair shavings. It was very late at night... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear Airlifter, Thank you for taking the time to write a review about your recent stay. I am so glad you liked our room service and the convenient location of our hotel. I am deeply sorry for the issues you had with your in-room bathroom. It is regrettable that we fell below your expectations. The feedback we receive from our... More 

Polokwane, South Africa
Top Contributor
69 reviews 69 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 11, 2012

Fabulous service from friendly and efficient staff, comfortable and spacious rooms with awesome views, great restaurant with fabulous seafood buffet (not to be missed). Easy access to boutique shopping and casino!

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Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2012

I have mixed feelings about the Crowne Plaza. My husband has had to stay here for 2 weeks for work and whilst they were very accommodating in upgrading his room whilst was there (for the weekend), they moved him to a less than average room after I left and the staff member wasn't particularly friendly at the check-out desk. I... More 

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Hotel Style:
#42 Family Hotel in Melbourne
#51 Romantic Hotel in Melbourne
#56 Business Hotel in Melbourne
#61 Luxury Hotel in Melbourne

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