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All 171 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #65 of 171 hotels in Melbourne
A recent review
3 of 5 stars Reviewed June 6, 2012
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618 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
See the most recent reviews
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 6, 2012

Just stayed one night. Wondeful view looking over Port Melbourne. Very quiet, no traffic noise and didnt hear any other people in adjoining rooms. We had two rooms, one was a suite which was a very unexpected upgrade, spacious, clean and adequate bathroom. The other room was disappointing as the shower base appeared dirty howerver upon closer inspection it was... More

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IHG_Hotel, General Manager at Crowne Plaza Melbourne, responded to this review

Dear RandJd, Thank you for your review of Crowne Plaza Melbourne after your visit this month. I am extremely disappointed that your experience wasn't entirely positive, and please accept my apologies for the interactions you had with our check in staff. It certainly isn't our intention to upset our guests, and you are absolutely right that it was poorly handled.... More

Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2012

Just spent 4 nites at the Crowne Plaza in Melbourne. Booked the room as a mystery room via wotif for $129 per nite. When we checked in and asked for a river view, we were advised we could upgrade for $30 per nite to a larger room with a king bed and river views. Having read a previous tripadvisor review... More

Was this review helpful? Yes 1
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear Alunshirl, We are so pleased that you were happy with your Mystery booking on Wotif! It sounds like you had a really lovely time in Melbourne, and had some time to relax as well as explore the local attractions. Thank you for your comments about our team. They will be very happy to hear that they contributed to making... More

Melbourne, Australia
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 2, 2012

Stayed for three nights and had a comfortable stay. The hotel is more suited to business travellers or those who don't plan on spending much time within the hotel itself. The hotel isn't anything special as it is dated but its location is within walking distance to everything Melbourne offers, the beds are comfortable, the rooms clean and the staff... More

Was this review helpful? Yes 1
Tauranga, New Zealand
17 reviews 17 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2012

The Crowne Plaza in Melbourne is a very comfortable hotel to stay at and boarders the Yarra River. The rooms are very good and the in-house restaurant has a new excellent menu. The entrance to the hotel when arriving by car for the first time, is difficult to find, even with the assistance of a GPS. Overall a great place... More

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IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear DavidKriel, Many thanks for your comments about your stay at Crowne Plaza Melbourne. We are pleased that you liked our new Winter Menu in the restaurant. You may well have been one of the first to order from it! Thank you also for your feedback about finding the entrance to the hotel. We will look at it more closely... More

Yorba Linda, California
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 25, 2012

Loved the location of this hotel. The bus stop was just in front of the hotel. We got a room overlooking the Yarra river and it was beautiful. We took nightly walks along the river. The rooms were a bit small but very clean and modern. There was a business center for internet access that was wonderful. Very well stocked... More

Was this review helpful? Yes 1
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear jenn k, It was great to receive your TripAdvisor review of Crowne Plaza Melbourne. Thank you for letting us know that you enjoyed your time with us, and we are glad that you appreciated the little extras that our hotel offers. Hopefully we helped to make your stay in Melbourne more comfortable than you anticipated. We really hope that... More

Senior Contributor
25 reviews 25 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 24, 2012

I booked the hotel with the mystery deal (wotif), paid 129$. The hotel was so out of date (/ancient)... The room was small , there was only one armchair (the second person had to use the office chair?!...) . The location is reasonable (although there are some showgirls club not far at all). If u want to spend you holiday... More

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Management response:

Dear Rachel_F_Sydney_Aus, Thank you for taking the time to post a review on our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. It sounds like we fell below your expectations. We take the confidence our guests place in us very seriously and work diligently to... More

Jakarta, Indonesia
Top Contributor
74 reviews 74 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 21, 2012

Just stay for 1 day before heading to Auckland. Nice room 7 nice location. Located on the Yarra river bank. My son was very happy as there are lots of birds next to the river. Lost of shops nearby to explore. staff wer extremely helpful & friendly.

Was this review helpful? Yes 1
Kaohsiung, Taiwan
Top Contributor
53 reviews 53 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 17, 2012 via mobile

Stay 2 nights on biz. It is perhasp the best location in Melbourne. I got a river view room on 6 floor so i can watch the beauty and magnificient view of Yarra river and the Crowne casino, the only tram in Australia, and the very best streets of Melbourne.

Was this review helpful? Yes 1
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear linhmc, We are really pleased that you liked our location on the river. This part of Melbourne is certainly becoming more popular due to the development of the South Wharf precinct. Thank you for your comments, and we hope that you visit us again next time you find yourself in Melbourne! Regards, Crowne Plaza Melbourne Management Team. More

Houston, TX
Top Contributor
57 reviews 57 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 30, 2012

We had planned 2 nights here pre cruise on the Dawn Princess and so the location within the city wasn't important to our selection, however the location and proximity to both easy transportation and also to be within such close proximity to the Yarra river and waterfront dining and bars was a very nice surprise. The hotel was an excellent... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2012

LOVE this hotel, I absolutely cannot fault it. Service is amazing and it is so clean. We usually stay in the presidential suite but on this visit it was booked so booked a King Suite. I was nervous cause I thought it woud be small but it was perfect! We have a 3 year old daughter who loves room to... More

Was this review helpful? Yes 2
IHG_Hotel, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear CDTPerth, We are glad you have made Crowne Plaza Melbourne your regular choice when in Melbourne. Thank you for letting us know about how much you enjoy staying here. The Presidential Suite certainly is very comfortable and spacious. It is nice to know that your experience in a King Suite was not disappointing! Our staff will be very pleased... More

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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Hotel & grounds (19)
Room/suite (58)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Family Hotel in Melbourne #49 Romantic Hotel in Melbourne #56 Luxury Hotel in Melbourne #59 Business Hotel in Melbourne #65 On the Beach Hotel in Melbourne
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Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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