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All 170 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #66 of 170 Hotels in Melbourne
A recent review
4 of 5 stars Reviewed September 29, 2012
FinoniTas Hobart, Australia
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656 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
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Hobart, Australia
Top Contributor
54 reviews 54 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 29, 2012

I stay here frequently for business, so my review is tinged by this fact. The staff here are great, the hotel large and in a great spot on Southbank - close to restaurants, the aquarium, casino, DFO. Nice walk into the city. The bar is good and the staff generally know their wine and cocktails. Rooms here are in neutral... More

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NewcastleAus
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 28, 2012

I stayed here for three nights on a business trip. Rooms are very comfortable and service was excellent. I did not eat in the restaurant but I used room service several times and was impressed. Meals were always delivered exactly on time and amazingly the toast was even hot when breakfast was delivered. The hotel is in the new docklands... More

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Sydney
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 27, 2012

My wife and I stayed here for 1 night (22 Sept) during a trip between Adelaide and Sydney. We had stayed here before the previous year and based on that we had rebooked. The room that we stayed in was on the 6th floor facing inward viewing the pool. This room appeared quite small although it had all the amenities,... More

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Sydney, Australia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 27, 2012

A variety of restaurants close by, on the Yarra River a choice of cafe's/ restaurants from $ to $$$$ Utilise the free 'city centre tram service' , also the paid trams & trains & buses are frequent. An easy city to also walk around, so much to see

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Thrapston, United Kingdom
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 25, 2012

I stayed here for 2 nights on a business trip to Melbourne. It must be handy if you are here for a conference otherwise a pretty forgettable hotel. The reception was a bit souless but at least the staff were helpful and friendly staff. Rooms are on the small side with poor sound proofing you can hear people walking and... More

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IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear mykonrunner, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. We appreciate your wonderful comment regarding our helpful and friendly staff. However, It sounds like we fell below your expectations especially on the room... More

Victoria, Australia
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 23, 2012

Stayed for one night only on this trip, and it was my second stay at the Crowne Plaza. Arrived in Melbourne at 10am on a Friday morning and thought I would just drop my bag off before heading out, however I was able to check in as my room was ready, which was a bonus. Staff were friendly and my... More

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Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2012

I've stayed in a lot of different hotels in Melbourne over the years and never found one that I really liked... until now. This hotel lived up to the high standards that I've come to expect from Crowne Plazas around the world: the staff were friendly and went out of their way to be helpful; the room was spotlessly clean,... More

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IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear SlimRusty, Thank you for sharing the details of your stay with us. It delights me that you found the beds comfortable and had a pleasant experience with our hotel staff. It is our goal to consistently provide superior service and accommodations at our hotel and your feedback is very important to us. However, we're sorry you were not fully... More

Auckland
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 19, 2012

The Crowne Plaza was great The Service at the front Desk and the assistance with suitcases by the doormen was fabulous Room was well appointed and had everything we needed , Ate at the Restaraunt for Breakfast and a great selection, Hotel close to the convention centre for myself and a quick walk to the main shopping area for the... More

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Kingwood, Texas
Top Contributor
175 reviews 175 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 13, 2012

We stayed here for 3 nights upon our arrival in Melbourne after the long flight from Los Angeles. We arrived a bit before the official check in time but the reception staff member did her best to get us checked in promptly and we only waited half an hour or so in the lobby bar before heading up to a... More

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Sydney
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 10, 2012

Normally this hotel is fantastic, booking in today to find the pool is out for renovations. It would have been nice to be told this upon arrival or prior to booking, then you have the choice to pay the premium price. They did offer a few little things when I mentioned it. But really that is a little to late

Was this review helpful? Yes 2
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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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