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All 171 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #60 of 171 hotels in Melbourne
A recent review
5 of 5 stars Reviewed October 4, 2012
Louise M Melbourne, Australia
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604 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
See the most recent reviews
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 4, 2012

My husband and I took our 18 year old son to Melbourne to undergo a complicated orthopaedic operation. From the very first arrival until our departure day every member of staff inclusive of a superb concierge, a personable front desk to a caring and nurturing servicing staff,all were exceptional. We had occasions where Peter in maintenance repaired our wheelchair, retrieved... More

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 4, 2012

Stayed for two nights for business trip. Upon check-in the staffs were friendly, given a quiet floor after confirming that my toddler would not make so much noise. Room was modern and clean with river view. Unfortunately, there was big crane outside the window at the time. Got a welcome note with a bottle of wine. The location was good;... More

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Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 2, 2012

Stayed in the Crowne plaza Melbourne, as part of our 25th wedding Anniversary celebrations. we had a great room over looking the yarra river/ bed was very comfortable and had no problems sleeping. We ate in the restaurant on 2 of the 4 nights we were there. The restaurant was very quited at the times we visted, The food was... More

Was this review helpful? Yes 2
Newcastle, Australia
Top Contributor
50 reviews 50 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 1, 2012

We stayed for two nights while attending a conference. The location was great ,just across the river from the convention centre. For after hours it is nicely located with lots of restaurants and the casino just a few minutes walk. The walk to the city was also nice and easy . The free city circle tram was also really handy.... More

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Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 30, 2012 via mobile

I am a platinum ambassador and normally choose this chain for my travel. The hotel is good and very nicely located. My room had a great view along the yarra river. Sadly the stay was spoiled by a rude staff member over a misunderstanding over a late check out time. The manager righted the matter very promptly for which I... More

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IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear JohnJak, As a Priority Club Rewards member you are one of our most important guests, and we greatly appreciate you taking the time to bring this matter to our attention. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent... More

Hobart, Australia
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2012

I stay here frequently for business, so my review is tinged by this fact. The staff here are great, the hotel large and in a great spot on Southbank - close to restaurants, the aquarium, casino, DFO. Nice walk into the city. The bar is good and the staff generally know their wine and cocktails. Rooms here are in neutral... More

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Senior Contributor
38 reviews 38 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 28, 2012

I stayed here for three nights on a business trip. Rooms are very comfortable and service was excellent. I did not eat in the restaurant but I used room service several times and was impressed. Meals were always delivered exactly on time and amazingly the toast was even hot when breakfast was delivered. The hotel is in the new docklands... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 27, 2012

My wife and I stayed here for 1 night (22 Sept) during a trip between Adelaide and Sydney. We had stayed here before the previous year and based on that we had rebooked. The room that we stayed in was on the 6th floor facing inward viewing the pool. This room appeared quite small although it had all the amenities,... More

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Sydney, Australia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 27, 2012

A variety of restaurants close by, on the Yarra River a choice of cafe's/ restaurants from $ to $$$$ Utilise the free 'city centre tram service' , also the paid trams & trains & buses are frequent. An easy city to also walk around, so much to see

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Thrapston, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 25, 2012

I stayed here for 2 nights on a business trip to Melbourne. It must be handy if you are here for a conference otherwise a pretty forgettable hotel. The reception was a bit souless but at least the staff were helpful and friendly staff. Rooms are on the small side with poor sound proofing you can hear people walking and... More

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IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this review

Dear mykonrunner, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. We appreciate your wonderful comment regarding our helpful and friendly staff. However, It sounds like we fell below your expectations especially on the room... More

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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Hotel & grounds (19)
Room/suite (58)
Bathroom (6)
Dining (7)
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Hotel & grounds (4)
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Other (16)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Family Hotel in Melbourne #50 Romantic Hotel in Melbourne #52 Luxury Hotel in Melbourne #59 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
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