We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
Hotel website
Hotel deals
Hotel amenities
Special Offer
IHG Special up to 25% Off
Save Saved
You added Crowne Plaza Melbourne to your Saves list
Crowne Plaza Melbourne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
76%
Ranked #65 of 171 hotels in Melbourne
A recent review
5 of 5 stars Reviewed November 5, 2012
SuzyHGoldCoast Gold Coast
  • Overview
  • Reviews (618)
  • Photos (174)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (188)
  • Location
  • More
Write a Review

618 people have reviewed this hotel

Traveler rating
    175
    284
    117
    28
    14
See reviews for
77
174
47
241
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Crowne Plaza Melbourne
See the most recent reviews
Gold Coast
Contributor
15 reviews 15 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2012

I've stayed at this hotel numerous times and have found this to be one of the friendliest and best hotels in Melbourne. The staff have been there for a long time, which is always a good sign. In particular Stan and Sam who are Concierge are the most wonderful guys who always greet me by name and are amazing service... More

Was this review helpful? Yes 1
Hobart, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2012

I was very happy to find my room was very quiet even though overlooking a busy street and a helipad as well as a lovely view of zthe Yarra River. The staff were pleasant and helpful but I had hardly any requests or needs. The continental breakfast buffet had a good selection of food and I returned on several days... More

Was this review helpful? Yes
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Thanks for the review Tas_traveller_26 We were happy to read that you had a pleasant stay with us recently. We do agree that the view overlooking the Yarra River is lovely especially at this time of year with blue skies and the sun shining. It’s terrific to receive positive feedback regarding the breakfast offering as this is an area we... More

Alberta
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2012

Our tour of Australia started here for a 3 night stay. As soon as we exited the cab & were greeted by Collin at the door we were off to a great start at this hotel! Check in/out were both quick & easy. Attention to details was great....asked which newspaper we preferred to be delivered each morning, told us that... More

Was this review helpful? Yes
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Dear TiffanyAlberta Thanks for taking the time to write such a great review regarding your recent stay at Crowne Plaza Melbourne. We were pleased to read that you had such a fabulous time. I will ensure that your feedback is passed on the team members, especially Collin who does such a great job along with our other doormen greeting and... More

Perth, Australia
Top Contributor
125 reviews 125 reviews
53 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 30, 2012

The Crowne Plaza is a comfortable very well located hotel. My husband and I spent 2 nights here while we attended a conference. The room was clean and of a reasonable size. Breakfast was lovely and the staff were nice. The hotel is very close to Southbank and there is a tram stop outside from which you can access most... More

Was this review helpful? Yes 1
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Dear Deb0910 Thanks for the positive review of Crowne Plaza Melbourne. We were happy to read that you enjoyed your stay and in particular our breakfast experience. We agree that the location of Crowne Plaza Melbourne is one it’s best assets. With close proximity to the CBD, the restaurants and nightlife of Southbank as well as the shopping experience of... More

Cairns, Queensland, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 30, 2012

The Crowne Plaza Melbourne is a 4 star hotel with a 5 star location and 6 star staff. Everyone, from the guys on the driveway, to the check in (upgrade provided, thank you!), concierge and restaurant staff were terrific. I travel a lot and have stayed at many Crowne properties all over the world (Platinum Priority Club member) but this... More

Was this review helpful? Yes
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Thankyou Dennis C for your wonderful review. We pride ourselves on the fantastic staff we have working throughout the hotel. I will ensure your positive feedback is passed on to all our frontline team members. We look forward to welcoming you back to Crowne Plaza Melbourne. Kind regards Crowne Plaza Melbourne Management Team More

Melbourne, Australia
1 review
3 of 5 stars Reviewed October 29, 2012

Its an okay place to stay, good for a 1-night stay perhaps, or a business stay if youre in and out of town quickly. Location is pretty good, close to all the places we wanted to be by. Breakfast was fine, but at the end of the day its a hotel chain that feels like a hotel chain, and doesnt... More

Was this review helpful? Yes
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 25, 2012

My partner, our son and I stayed here for three nights and found it to be quite average. The pros: location was very good, room service was good, staff were pleasant. The cons: room was quite small especially with the rollaway, not very good value for money. There were just little things that didn't quite hit the mark for us... More

Was this review helpful? Yes 1
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Thankyou Stella K for taking the time provide your valuable feedback. We were disappointed to read that on this occasion the hotel didn't deliver the seamless Crowne Plaza service we strive to provide all our guests. Please be assured your feedback has been given to the relevant department heads. I hope we have the opportunity to welcome you back to... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2012

We checked in to the Crowne Plaza for a weekend away late September 2012. What Mum and I noticed immediately is that the staff at the hotel couldn't do more for you. They were so accommodating; early check in, late checkout, great assistance with directions to nearby restaurants, they recommended Bybilos to us a fantastic Lebanese restaurant on the Yarra... More

Was this review helpful? Yes
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this review

Thankyou Lkb93 for taking the time to write such a positive review. I was pleased you enjoyed your time watching the footy in the Lobby Bar and having dessert at Clarendon Street Grill. I will ensure your feedback is passed on to our Food and Beverage Manager. Byblos is also one of our favorite restaurants along the Yarra river. Next... More

Australia On Holidays
Top Contributor
75 reviews 75 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 20, 2012

This hotel is located near the train station, crown casino,the factory outlet stores and multiple restaurants. The rooms are average in size and furnishings.We had dinner in the restaurant which was lovely and the service was excellent. The pillows in the room were terrible but we should have taken advantage of the pillow menu that was offered. Nice flat screen... More

Was this review helpful? Yes
Cairns, Australia
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 20, 2012

We spent a week here in a King Suite room, which has a separate bedroom and two bathrooms - no kitchen or microwave oven at all, though, which was disappointing. The staff were uniformly friendly and helpful and the room was spotlessly clean and serviced daily. A nice touch is the bowls of apples placed around the hotel - they... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Crowne Plaza Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Expedia, Agoda, Travelocity, Priceline, Hotels.com, Cheap Tickets, Tingo, getaroom.com, TripOnline SA, BookingOdigeoWL and Venere so you can book your Crowne Plaza Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

174 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (146)
Viewed
Pool/beach area (5)
Viewed
View from room (13)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (58)
Viewed
Bathroom (6)
Viewed
Dining (7)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Melbourne with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Family Hotel in Melbourne #49 Romantic Hotel in Melbourne #56 Luxury Hotel in Melbourne #59 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
Number of rooms
383

Questions & Answers

Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer