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All 171 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #60 of 171 hotels in Melbourne
A recent review
3 of 5 stars reviewed 4 weeks ago
kj11an Copenhagen, Denmark
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604 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Melbourne
See the most recent reviews
Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying for a conference, which is very conveniently located across the river, as a member I usually love these hotels, but this time I didn't. My stay started off with not having working WIFI and it taking me 48 hours to convince the people working I was not an idiot and did know how to use my phone and computer.... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear kj11an, Thank you for sharing your feedback regarding your recent stay with us. It assists us in better understanding what we can do to ensure a comfortable stay for our guests. I would be delighted, should you return to Melbourne, if you were to contact me directly so that I may oversee your booking personally. Kind regards, Cameron Abbott... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Crowne Plaza for one night to attend a conference. As expected of a Crowne Plaza, the accommodations were clean, the staff friendly, and the amenities what you would expect in a hotel. I loved that the room access was via tap of the keycard, not insertion which can get clumsy and difficult at times at other... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Gem H, Thank you for your review regarding your recent stay. I am very appreciative of all feedback, as it assists us in better understanding how we can further enhance our guests experience. Thank you for taking the time to share it with us. Kind regards, Cameron Abbott Hotel Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 20, 2014 via mobile

Great location close to everything, especially a busy noisy pub next door with music played live and outside Friday and Saturday nights till after 11. Choose a room further away and you probably won't have an issue, but keep away from any ending in the 30's or 40's. We booked this last year and feel we could have been given... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear 22072013, Thank you for your feedback in relation to the noise from a nearby bar. We always appreciate learning what our guests are experiencing from all the different locations within the hotel and hope to see you again soon. Kind regards, Cameron Abbott Hotel Manager More

Darwin, Australia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 18, 2014

We have stayed at this hotel a number of times and it certainly has some positives. The rooms are adequate and the beds comfortable. The toiletries are satisfactory and ample. The black out curtains in the room are fantastic! The common areas of the hotel are spacious and inviting. The hotel is well located, close to the free tram and... More

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Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear BubbleGirl13, Thank you for your review. I was pleased upon reading your positive comments however I'd like to thank you for bringing to my attention your concerns over our hotel catering for children. Catering for all guest needs is something that is certainly never overlooked. We hope to welcome you again soon to the hotel. Kind regards, Cameron Abbott... More

Raumati Beach, Wellington, New Zealand
Top Contributor
55 reviews 55 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 18, 2014

I stayed here for one night while attending a conference. Didn't eat any meals so can't comment on the food, but walking past the restaurant it looked nice. Comfortable bed & pillows, well equipped room, quality amenities. Very friendly and helpful staff. Will definitely stay here again.

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear ShaneH13, I was delighted to read that you had an enjoyable stay with us, and look forward to having you with us again soon. Kind regards, Cameron Abbott Hotel Manager More

Perth, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

we had a weekend trip to Melbourne with another couple to watch an afl game. decided to stay at the crowne plaza as its well located. just across the bridge to the casino complex, very close to the outlet shopping and restaurants, and easy to get the tram to the mcg for the footy on saturday afternoon. food in the... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Lara2510, Thank you for your review. Your feedback is greatly appreciated. I'm happy to learn that you found our location convenient to everything you planned to do whilst in Melbourne. Thank you also for your feedback in relation to the design of the bathroom and the wardrobe. We look forward to seeing you again soon on your next trip... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 15, 2014

Catering primarily for the business traveller the Crowne Plaza Melbourne knows its market and caters for it well. It's ideally located for the Melbourne Convention and Exhibition Centre, offers tram stops close by and remains a shortish walk into the City Centre. One oddity about the hotel is its peculiar shape and consequently ample time should be allowed for the... More

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Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Andrew M, Thank you for your feedback. It is greatly received. I was pleased to read that you found our location convenient to both the CBD and Exhibition Centre. We look forward to welcoming you to the hotel again on your next visit. Kind regards, Cameron Abbott Hotel Manager More

Metung, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed June 14, 2014

Have stayed here a few times, as it is in a convenient location with easy access to most parts of the city, walking or tram. The rooms are reasonable priced,comfortable and clean. The staff are always helpful & efficient

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Helen K, I was happy to read that you had an enjoyable stay with us. I look forward to sharing this feedback with our team. Kind regards, Cameron Abbott Hotel Manager More

Robina, Australia
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 14, 2014 via mobile

Loved our recent stay here as it was convenient to everywhere we wanted to go. Only a 10-15 min walk from the Skybus Terminal beneath Southern Cross Station and Etihad Stadium. Trams right outside the door. Bottle shop and convenience store across the road. We were offered an upgrade to a river view room at a great discount and loved... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear frangipani1962, I was delighted to read that you had an enjoyable weekend with us, taking advantage our our convenient location. Our team here will be happy to learn of your feedback. We look forward to welcoming you again on your next visit. Kind regards, Cameron Abbott Hotel Manager More

Montreal, Canada
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 13, 2014

this hotel is on the Yarra river banks, just a minute walk from downtown. the rooms do show some aging but they are comfortable, clean and well furnished. internet access not a problem and breakfast very good and varied; a cook is on the hot plate for requests.the staff really stands out; they are very helpful and friendly' i even... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Pierre B, I was happy upon reading that you had an enjoyable stay here with us, and agree that our location is one of the best in Melbourne. I look forward to passing your feedback onto the rest of our team here. We look forward to seeing you again soon, perhaps for another AFL game. Kind regards, Cameron Abbott... More

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Family Hotel in Melbourne #50 Romantic Hotel in Melbourne #52 Luxury Hotel in Melbourne #59 Business Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
Number of rooms
383

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