We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Members Exclusive:25% Off
Crowne Plaza Melbourne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Crowne Plaza Melbourne to your Saves list
76%
Ranked #66 of 170 Hotels in Melbourne
A recent review
4 of 5 stars reviewed 2 days ago
hoover72 Dubai, United Arab Emirates
Write a Review

656 reviews from our community

Traveler rating
    182
    305
    127
    28
    14
See reviews for
78
184
49
262
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (656)
  • Mar-May only
    (166)
  • Jun-Aug only
    (165)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (147)
All months
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Probably one of the best locations in town, close to Crown entertainment, restaurants and bars. Rooms, restaurant and bar are a bit older but still up to standard. Would recommend this hotel to anyone travelling to Melbourne

Was this review helpful? Yes
Bamganie
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stay at the Plaza after the football or a live show. We love the vicinity and the staff are always so accommodating. The rooms are clean and spacious without being luxurious. A great superior hotel to stay with all the facilities. Being a short stroll from both the city and also Docklands and a short tram ride to St.... More

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is located in the middle of all the activities most visitors will want to access, and provides good service in a friendly and efficient way. There is easy access to lots of visitor attractions and restaurants as well as being on the river with all of its visual pleasures. Building work is currently going on around the entrance,... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear John E, I'm pleased to read that you agree our location is fantastic, especially to those wanting to be close to the action. I'm delighted to know you had a pleasurable stay with us and hope to have you back on your next trip to Melbourne. Kind regards, Cameron Abbott Hotel Manager More

Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Last minute booking and was too expensive but stayed there due to lack of rooms in Melbourne on the night. This hotel has see better times but was comfortable. Stayed one night. Was not happy to see they wanted to charge $9 for 2 hours of internet but the reception was very friendly and decided to wave the fee but... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear tedegan1, Thank you for providing us with feedback of your recent stay. I'm pleased to see you found your time with us comfortable. We hope to have you back again soon. Kind regards, Cameron Abbott Hotel Manager More

Adelaide, South Australia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

As you pull up to the Hotel you notice how tired it looks and upon entering the lobby you need to navigate the escalators to get to reception. It seems like there is some sort of renovation going on? Once at reception check in (and out for that matter) is quick and efficient and the staff are friendly and capable.... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Crui5erFJ, Thank you for sharing your comments with us. I'm pleased to know your stay was pleasurable. We hope to have you back with us again soon. Kind regards, Cameron Abbott Hotel Manager More

Perth, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife & I stayed a Friday/Saturday & found the staff friendly & helpful but the hotel tired looking. We paid extra for a river view facing the bay. Can't complain about the view but the room was small as was the bathroom, which was only big enough for one person & a shower curtain which went out of fashion... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Tim W, Thank you kindly for your feedback, it is much appreciated. I will be sharing your comments with my team. I was pleased to read that you found our location convenient and enjoyed the river view from your room. We look forward to welcoming you back again soon. Kind regards, Cameron Abbott Hotel Manager More

Perth, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here twice, once on business and once, more recently, for a long weekend. The reason I booked the hotel the second time was because it really does have one of the best locations - on the Yarra river, just opposite the Crown Casino complex and just a short walk from the CBD and shopping that Melbourne is... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Centaur1975, Thank you for your review. I was delighted to read that you enjoyed your time with us and had the opportunity to take in our fantastic view of the river! I'm also happy to know that our location was convenient for you throughout your time in Melbourne. We hope to have you back with us again soon. Kind... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good hotel right on the river with lots of bars and eateries nearby. Within walking distance to DFO south wharf for shopping. Good breakfast and helpful friendly concierge. The construction was a bit disappointing as it did not bother me until my last night with loud banging early in the morning but again this was the only time I heard... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear KirstoNZ, Thank you for sharing your feedback with us. I'm pleased to know your overall stay with us was enjoyable and we look forward to seeing you on your next visit. Rest assured any disturbance from the neighbouring construction work won't be a problem. Kind regards, Cameron Abbott Hotel Manager More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a few times now over the last couple of years and have found it a very pleasant experience. Staff are excellent and not intrusive. Rooms are large and comfortable. The best ones overlook the river. Breakfasts are really good. The new menu in the restaurant and bar is also very good. My husband happened... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Cheryl J, I was so pleased upon reading your review that you and your husband celebrated his birthday with us. I hope you had a fantastic stay on such a special occasion and our team certainly look forward to having you back in a few weeks time. Kind regards, Cameron Abbott Hotel Manager More

bangalore
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right from check-in to check-out, every staff member I encountered was very pleasant, courteous and helpful. They are professional without getting too personal. I got a room on the 9th floor facing the south wharf and a nice view of a the river and Crown casino next door. Though the windows aren't sound proof, a room on a higher floor... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear hudson m, Thank you for providing us with such great feedback. It is greatly appreciated! Upon reading your review I was delighted to see your comments regarding our staff. I look forward to sharing this with them and agree we've got some great views of Melbourne! We look forward to your next visit with us. Kind regards, Cameron Abbott... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, IHG, Priceline, Travelocity, Hotels.com, Cheap Tickets, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

175 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (149)
Viewed
Pool/beach area (6)
Viewed
Room/suite (59)
Viewed
View from room (13)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (6)
Viewed
Dining (7)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay