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All 170 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #60 of 170 hotels in Melbourne
A recent review
4 of 5 stars reviewed 5 days ago
Edmund K Singapore, Singapore
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622 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is my fourth stay at a Crowne Plaza hotel; previously in London, Amsterdam and Xiamen. Although for 2 nights (participated in a conference at Melbourne Convention Hall across the river), it was comfortable, quiet and restful. Fantastic restaurants are at nearby Crown Casino vicinity. Surface transportation to Tullamarine available via taxi or Skybus shuttle from Southern Cross Station, a... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Panitha D, Thank you for providing us with feedback of your recent stay. We hope to have you back with us again soon. Kind regards, Cameron Abbott Hotel Manager More

Sydney, Australia
Top Contributor
79 reviews 79 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Another week and another stay in the Crowne Plaza. They are currently undergoing renovations to the sPencer street entrance which is a minor hassle but other than that the hotel continues to deliver. The rooms are a little dated for today however they are clean, well looked after and the service is good. Pillow menus are a favourite of mine... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Simon G, Thank you for your kind review. I was delighted to read that as one of our loyal guests you continue to find your stays both convenient but still enjoyable. I look forward to sharing your feedback with my team. We look forward to welcoming you back again on your next visit. Kind regards, Cameron Abbott Hotel Manager More

Colombo, null, Sri Lanka
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

hasnt stayed ,visited 03 or 04 times ,looks beautiful at night, and stylish,if i have to say on negative too many regulations.like the place but confusing,staff is okay not that friendly,then again if you have being to Melbourne you havens visited crown plaza , that something you don't wanna here from your friends. good place too many confusing regulations

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Panitha D, Thank you for providing us with feedback of your recent stay. We hope to have you back with us again soon. Kind regards, Cameron Abbott Hotel Manager More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Went to see Wicked for 2 nights and stayed here, the check in was inconvenient as when we walked in at about 1pm our room wasn't ready which is understandable but we filled out the paperwork and left our bags there, two hours later we returned to have a different man at the check in desk who said he had... More

Was this review helpful? Yes 2
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Vassodogs, Thank you for taking the time to provide us with feedback from your recent stay. I was saddened to read that your arrival experience was not desirable nor to the normal high standard we attain. Upon your next visit to Melbourne I would welcome to the opportunity for you to contact me directly so that I may oversee... More

Warrnambool, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Crowne Plaza Melbourne is in a great location to get to a business meeting in the Melbourne CBD or to attend a conference at the Exibition Centre nearby. Staff are extremely helpful and the bar in the lobby area is cosy and welcoming. We have stayed here multiple times. It is our first choice for Melbourne CBD accommodation

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Belinda W, Thank you for providing us with your feedback. I was happy to learn that you enjoyed your stay with us. Being in such close proximity to the Docklands precinct and directly opposite the Melbourne Convention and Exhibition Centre does make life easier for guests who are staying with us on business. I look forward to sharing this... More

Darwin, Northern Territory, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Motel was very close to the convention centre where the conference I was attending was held. It is also very close to the Casino and transport - excellent location. The breakfast in the dinning room was buffet style and very economical in costs. Staff were helpful and the rooms were very comfortable - I would certainly stay there again.

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear vikkianmart, Thank you for your kind comments. I was please you found our location convenient to the convention centre and transport. I look forward to welcoming you back on your next visit. Kind regards, Cameron Abbott Hotel Manager More

Adelaide, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff were helpful and service was very good. As an IHG member, I was offered a late check out. Newspaper was also provided. Excellent location near the Southbank precinct with many restaurants and food courts. Great for an evening walk.

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear LinusNg, Thank you for your review. I was happy to learn that our staff were helpful and I look forward to sharing this with them. We look forward to having you back again soon. Kind regards, Cameron Abbott Hotel Manager More

Hobart
Top Contributor
96 reviews 96 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a conference and was very disappointed with the servicing of my room, not the least getting back at 3.30 pm ready to put my feet up for an hour before getting ready for a work dinner, only to find the room not serviced and being told to go sit in reception til it's done! Then had... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Cyberchick, I was disappointed to read that your recent stay was not to the usual high standard we take pride in delivering. May I assure you that I have shared your feedback with our team to reinforce the importance of delivering what we promise. I would certainly like to discuss further with you and invite you to make direct... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Melbourne in all reminds me of Macau. A dazzling harbor city with a gigantic casino. I traveled with my family earlier this year to Australia, and we stayed in Melbourne for two nights. I felt that the room was reasonably priced, we had a double room with an amazing view of the water. Get a room with the view, you... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Lucy L, I was happy to read that you had an enjoyable stay with us and that our staff were able to assist you with some expert advice during this time. We hope to welcome you back again soon. Kind regards, Cameron Abbott Hotel Manager More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here from 8-13 August and I must that I got what I needed (and wanted). Firstly, the location is in the CBD but far from the noisy part of town. Just a few minutes walk to Flinders Street Station and only 5 minutes walk from the SkyBus Station (if you're coming from the airport). There's also a tram... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Pao Tan, I was delighted upon reading your review and am very eager to share this with my staff. I was please to read that your stay with us was an enjoyable one, and agree we have some great views of the Yarra River. We hope to have you back with us again soon. Kind regards, Cameron Abbott Hotel... More

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#46 Family Hotel in Melbourne #48 Romantic Hotel in Melbourne #55 Luxury Hotel in Melbourne #55 Business Hotel in Melbourne #60 On the Beach Hotel in Melbourne
Hotel Class
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
Number of rooms
383

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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