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All 170 Melbourne hotels

Crowne Plaza Melbourne

4.5 of 5 Hotel   |   1 - 5 Spencer St., Melbourne, Victoria 3008, Australia (Docklands)
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Ranked #66 of 170 Hotels in Melbourne
A recent review
5 of 5 stars reviewed 3 days ago
Margie H Melbourne, Australia
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638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Melbourne, Australia
Top Contributor
69 reviews 69 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had asked for a room on a top floor with a view of the Yarra because we were there to celebrate my 70th birthday. We arrived where Melanie booked us in and she was wonderful to talk to and was so interested in what we were going to do for my birthday. On going to our room on 9th... More

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Sydney Australia
Top Contributor
73 reviews 73 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed a couple of weeks in two different rooms. A low floor overlooking the river and a high floor overlooking the city. Its an older design hotel but the rooms are well maintained. Good size with adequate bathroom that was a good size for 1 but tight for 2. Good location. Some renovations going on presently but not too... More

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

It is a good hotel . Centrally located, very easy to get taxi, tram or local train. Nice view of Yarra river. Free Wifi, no free breakfast :-( There are many restaurants, food court so lot of option where to eat, nearby 7-11 for small purchases. Easy approach to casino Highly recommended for personal/business stay.Laundry very expensive. cheers Anand

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Orchard Road, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Property is rather aged and worn due to former convention status, local to newer convention center. Service was efficient and room was clean and comfortable. Nother spectaculer and no problems either.

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear APAC-Traveler2, ​Thank you for taking the time to respond, ​we take pride in the level of service that the team provide to our guests. I hope that next time you visit our great City, you will be amazed by the changes that are currently taking place in the Hotel. Kind regards, ​​Cameron Abbott Hotel Manager​ More

Matamata, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 6 days ago NEW

We (my wife and I) stayed for a week while I was attending an expo in the exhibition centre, we found it ideal location over looking the river very close to the Casino to close! and some great restaurants, it had a very nice pool, the staff were all very helpful, the room was very nice bathroom a little dated... More

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Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Bruce L, Thank you for taking the time to share your feedback with us. I'm happy to read that your stay with us was not just convenient ​but also enjoyable! We look forward to welcoming you again. Kind regards. Cameron Abbott Hotel Manager More

Brisbane, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel for 3 nights for a conference and location for this was great. Had to queue for check in and then told my room type not available but they could give me the same type with a river view for an extra $35 per night. I foolishly agreed to this and will admit the view was great, but... More

Was this review helpful? Yes 1
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear MACCA91, Thank you for providing us with feedback of your recent stay. I apologise the room type you had booked was not yet ready upon your arrival. ​I will certainly look into our processes for how we deal with this after the 2 pm check-in.​ I am happy that you were able to enjoy our breakfast buffet and I... More

Perth, Australia
Top Contributor
146 reviews 146 reviews
82 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

This centrally located hotel provides good service and comfortable rooms with good bedding. The hotel is quite dated and there was refurbishment going on in the lobby area. The room was reasonably clean although it could do with better vacuuming of the carpet. The check in and out was smooth even though my room was not ready when I checked... More

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Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Frits d, Thank you for providing us with ​such informative feedback. I will ​certainly take note of your thoughts and share them with the team to help us ​improve the way we serve our valued guests. We hope to have you back again on your next trip to Melbourne. Kind regards, Cameron Abbott Hotel Manager More

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrive at the hotel in the late evening and was checked by the very friendly staff. My room has a river view and was clean and very comfortable. The bathroom was fine with a powerful shower in a small bath. Breakfast was good also, a wide selection of choices available and the fruit was very fresh. I food all the... More

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Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Steve T, I was please to read that you enjoyed your recent stay with us. Thank you for taking the time to share your feedback. I was also pleased to read that you spent a bit of time taking in the hotel views each day. ​I will definitely share your positive comments with the team. We hope to have... More

Sydney, Australia
Top Contributor
51 reviews 51 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is just across the river from the Convention Centre and a short walk to the restaurants along the Yarra at Southbank. Comfortable rooms with all amenties.You can tell by some of the bathroom areas this hotel has been around for some time. The shower was an in bath type. Great views along the Yarra. The hotel exit to... More

Was this review helpful? Yes
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Syd675, Thank you for sharing your feedback with us. I was disheartened to read that marked dishes had been sent out to the breakfast buffet, and apologise as this is not the standard of service we pride ourself on. I will be following this up. I was pleased to read that you found our location convenient and hope to... More

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St., Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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