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Holiday Inn Melbourne on Flinders

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575 Flinders Lane, Melbourne, Victoria 3000, Australia
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Holiday Inn Melbourne on Flinders
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Holiday Inn Melbourne on Flinders
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602 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Melbourne on Flinders
See the most recent reviews
Hilton Head, South Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was disappointed (and borderline mildly depressed) by this stay. Generally, I like Holiday Inns (vs. Holiday Inn Express') for more of the "hotel" experience. But this one has been let go. The building has the fresh look from the outside (IHG is masterful at disguising old hotels for new from the outside appearance-which sometimes hooks me disappointingly so) but... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Gypsy0004, Thank you for taking the time to provide us with feedback. I sincerely wish to apologize that our hotel did not meet your expectations. I assure you that the feedback you have provided will most certainly forwarded to the appropriate departments to be reviewed. We take the confidence our guests place in us very seriously and work diligently... More 

Sydney
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay at Holiday Inn on Flinders a couple of months ago. It felt slightly tucked away even though it is a stroll to the river and Collins St is around the corner. Breakfast was scrumptious. I won't hesistate to stay here again.

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Timtan123, Thank you for your review. It is great that you enjoyed the central location of our hotel and the scrumptious breakfast options. We look forward to welcoming your back again soon. Kind Regards, Garry Beadel Hotel Manager More 

Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is third time I have stayed here (for a conference). It is conveniently situated near public transport. Car access is good for a big city. Rooms are good. Main gripe is the charge for wi-fi in rooms & very restricted internet use in ground floor public area. A very large percentage of big hotels worldwide provide free wi-fi in... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear dstargazer, Thank you for taking the time to provide us with feedback. It is wonderful to hear that this was your third time staying with us and that you find the location convenient for you. For future stays please take advantage of IHG Rewards Club, our rewards programme, as in any IHG Hotel this will give you free internet... More 

Chelmsford
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay in Holday Ins all around the world and to look at the Holiday Inn on Flnders carries all the corporate elements that we are used to from this chain.however from the moment you check in there is something different about this place. The hotel staff are extra helpful and so happy in their work, it felt as if... More 

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear ColinChelmsford, Thank you so much for your very wonderful review. It is very rewarding for all our hotel staff to read such a fantastic review. I am so thrilled that you had such a wonderful stay. Thanks again for your review. We hope to welcome you back soon. Kind Regards, Garry Beadel Hotel Manager More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2015

I have stayed at the Holiday Inn a few times. The hotel is located in a good spot, only a short walk to southern cross station and Etihad stadium. Crown casino is also only a short walk away. Rooms are clean, quiet and well presented. When you book, shop around on various hotel websites as you can pick up a... More 

Was this review helpful? Yes 1
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Sm_991, Thank you for choosing to stay with us again and providing feedback. We glad to hear that you found our rooms clean, quiet and well presented. We are also pleased to hear that you find the location central and convenient. We appreciate you taking the time to share your comments with us and hope to see you again... More 

Townsville, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

2nd time staying at the Holiday Inn. Comfortable rooms, friendly staff, very central to city and major transport. Easy walking distance to main shopping/ city centre etc. Only disappointment was buffet breakfast was included last visit but not this one. I would stay again.

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Daviscma, Thank you for taking the time to provide feedback about your most recent stay with us. I am thrilled to hear that this was your second time staying with us and that you found the staff friendly and the location convenient for your Melbourne adventures. Hopefully we see you again soon on your next trip to Melbourne. Kind... More 

Sydney, Australia
Top Contributor
76 reviews 76 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 3, 2015

Went down to Melbourne last week to a concert and stopped off here for the night. Got to check in and there was some issue with the booking, another person with my exact name cancelled his booking and it in turn cancelled mine. Anyway the manager fixed it without an issue and then offered us complementary breakfast for the hassle,... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear Stumpy308, Thank you for your fantastic review. It is great to hear that your enjoyed your stay due to our central location and array of breakfast options. Your feedback regarding our showers has been brought to the attention of our Engineering department to see what they can do to improve. We hope to have an opportunity of welcoming you... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2015

This is a very comfortable an pleasant home from home.The staff are very helpful and nothing is too much trouble.The rooms are clean ,quiet, well presented and met all our needs.The bathroom although of an older style was clean bright and functional.The shower is over the bath but not a problem and has a small pull out washing line for... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear kevlindabond, Thank you very much for sharing such great feedback with us. We are thrilled to hear you enjoyed your recent stay with us especially the cleanliness of the room, our helpful staff and our guest laundry service. We cannot wait to welcome you back in the near future! Kind Regards, Garry Beadel Hotel Manager More 

Perth, Australia
Top Contributor
83 reviews 83 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed 2 nights here and found it to be a much better stay than 3 years ago. As an IHG Gold/Ambassador member, given recognition at desk, free Wi-Fi and automatic upgrade. Our room was on the 7th floor which did help reduce the noise from the street. The hotel is amusingly located close to Southern Cross station, opposite the Grand... More 

Was this review helpful? Yes
IHG_Hotel, General Manager at Holiday Inn Melbourne on Flinders, responded to this review

Dear spunkeymonkey78, Thanks for staying with us and for taking the time to share your thoughts and observations regarding your recent experience. It is very pleasing to hear that we surpassed your expectations from your previous stay with us. We are happy to hear you found our hotel safe, the location convenient and the pillows super comfy. You will be... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 26, 2015

I've been staying at this property for a number of years and it's usually my second choice behind the Crown Plaza in the area. On my most recent visits - two in one week - either side of a vacation to the Great Ocean Road, I found several of the front desk staff either inexperienced and unhelpful for a guest... More 

Was this review helpful? Yes
IHG_Hotel, IHG Rewards Club Loyalty Champion at Holiday Inn Melbourne on Flinders, responded to this review

Dear Swimsteve, Thank you for taking the time to review our hotel and provide us with feedback. We are truly disappointed that we were not able to meet your expectations on these recent occasions. On behalf of the team I extend our sincerest apologies for the inconvenience you have encountered. Feedback is very important to us as this is the... More 

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